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Palace Station Hotel and Casino

3.0 out of 5.0

Recent guest reviews

I signed up for 7 days at $50 a day this is inclusive of the resort fee then get whacked for $771 for the week not including the $124 of incidentals. Only bought 3 movies at $11 so not sure how these numbers are that high So now i have to go through the whole bill and fight for my $400 Crazy

1) Was not provided the room that was reserved (king) and the bed in the room (full) was simply too short for my height . 2) When booking I requested, if possible, a room in a quiet area. The room I was assigned faced the interstate highway & the all night high noise level from continuous truck & other traffic made the room unsuitable for rest of any sort. When a room change was requested early the next morning, and initially agreed to by the staff, there was no follow-through (there were other rooms available at the time of my request) which I discovered upon my return very late that evening. 3) When I asked to be relocated to an affiliated property, I was told I would need to check out before they would even make a courtesy call to check on room availability. I was further told that if I were to check out earlier than my original check out date I would be assessed a one night penalty charge. Yes, the customer is penalized at this property due to the hotel's own failures to deliver or perform. 4) Add to all this a less than attractive property and somewhat worn room, I would advise others to be cautious when considering a stay here.

stayed one friday night, no elevator to get to the second floor in that building we were in, my luggage were so heavy :(

Crowded, in need of renovation. Hotel has seen a lot of traffic. Housekeepers do the best they can.

We experience good things since becoming regulars.

Very comfortable rooms. We were on 1st floor of the 2 options, (1st or 2nd floor). 2nd floor has NO elevator in the "Courtyards", where we were given our room. We choose 1st floor, so lugging our stuff up and down stairs would not be difficult. (Younger folks, have no problems).The only complaints I would have, is carpet in room, could use a shampooing, and construction in parking lot, was not easy to exit, from courtyard parking to the front of Hotel, but I'm sure will be great, once completed. Parked our cars outside the side entrance, (alongside the 15 fwy-southbound). Easy access. Employess were ALL nice and very pleasant, from the Cafe to room service. Definitely would stay again.

Low price, good value, just off the 15, not far from the strip.

For an old hotel casino Casino was in good shape fun bar food was very good room was nice staff was pleasant very nice stay.

Very old hotel. Need a complete remodel. A lot of strange and weird people stayed there.

The casino was dark and smoky. Our room was old, dingy and dirty - stuff on the floor, under the bed. We stayed in the courtyard - BAD CHIOCE!! The walls apparently were made of paper as we could here the couple next door having crazy sex every nite.(good for them, but we did not need to hear it). Was like at a porn movie, without the visuals!! General noisy out in the halls pretty much all nite. NOT a very good place to stay at all.

The courtyard rooms are filthy.. carpet stains everywhere ,the bathroom was filthy the beds were really cheap could not get the TV to work I left as soon as possible. I wish I had taken photos.i Just wanted to leave

Very good staff. Clean rooms and i like the surrounding.

HUGE RIP OFF at CHECK-IN - The $14.99 "Resort Fee" they add to your room is also HIGHLY TAXED! - I was charged an additional $FIFTY-ONE ($51.00) Dollars for a THREE (3) Day STAY!! The old courtyard rooms are OUTDATED! They do NOT have enough electrical outlets to plug in modern day electronics. You have to use your room key to GET OUT of the building

A bit ghetto with tourist but the locals are nice and the oyster bar is what makes it worth staying there.

Could not get sleep since they put us next 2 the receiving dock. Ask 4 1 king size bed & they have us 2 queen size beds that both where uncomfortable.

Staff was good. I requested a good room after a long drive. The staff upgraded me to a mini suite on the 21 st floor. Awesome room with full view of the city.

I received a free upgrade to a very large suite. The rooms and bathrooms were very clean and nicely furnished. I loved the sauna/mist feature that was in the enclosed shower. The staff was very friendly and helpful.

Staff was OK, we were not placed in the main hotel but in the courtyard rooms. The rooms are very basic two beds bathroom with standup shower and the TV . The maid service was horrible they would come in to your room when you had the do not disturb sign up and just make your beds. When you did not have the sign-up they would still just come in the room and make your beds up ,in four days the sheets were not changed once the reason I know this is because my son spilt A red sauce on the bedsheets and when we left five days later the same sheets were on the bed

the wifi is not really good and you have an additional charge of $17 for it and the gym which you probably wont use. So when evaluating the price offered make sure you add the $17. On the whole it is still a good value for a convenient and clean room.

This experience was above our expectations. Will definitely stay here again!

2411 W Sahara Ave Las Vegas NV

Located in West of The Strip, Palace Station Hotel and Casino is within a few miles (5 km) of popular sights such as Las Vegas Convention Center and Las Vegas Premium Outlets. This 3-star resort has round-the-clock conveniences like a fitness center, room service, and a front desk. Near the airport, the resort is also close to Fashion Show Mall and Chapel of the Flowers.


Dining

Relish the American cuisine at The Charcoal Room, one of 6 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All air-conditioned rooms provide ironing boards and desks. Guests can expect to find flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries.


Property features

Guests staying at Palace Station Hotel and Casino enjoy access to a casino, a 24-hour fitness center, and 2 spa tubs. Transportation is made easy with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 7 meeting rooms, conference space, and a seasonal outdoor pool.

Room options

Luxury Tower

King 1 | Queen 2 | Sleeps 4

Petite Suite

King 1 | Sleeps 4

Guest reviews for Palace Station Hotel and Casino

Everyone (123) Business (224) Couples (331) Family (241) Friends (138) Other (174)
1

over charge under deliver

Everyone

I signed up for 7 days at $50 a day this is inclusive of the resort fee then get whacked for $771 for the week not including the $124 of incidentals. Only bought 3 movies at $11 so not sure how these numbers are that high So now i have to go through the whole bill and fight for my $400 Crazy

By on Apr 25, 2017

2

poor customer service

Everyone

1) Was not provided the room that was reserved (king) and the bed in the room (full) was simply too short for my height . 2) When booking I requested, if possible, a room in a quiet area. The room I was assigned faced the interstate highway & the all night high noise level from continuous truck & other traffic made the room unsuitable for rest of any sort. When a room change was requested early the next morning, and initially agreed to by the staff, there was no follow-through (there were other rooms available at the time of my request) which I discovered upon my return very late that evening. 3) When I asked to be relocated to an affiliated property, I was told I would need to check out before they would even make a courtesy call to check on room availability. I was further told that if I were to check out earlier than my original check out date I would be assessed a one night penalty charge. Yes, the customer is penalized at this property due to the hotel's own failures to deliver or perform. 4) Add to all this a less than attractive property and somewhat worn room, I would advise others to be cautious when considering a stay here.

By on Apr 18, 2017

3

rm. 2847

Everyone

stayed one friday night, no elevator to get to the second floor in that building we were in, my luggage were so heavy :(

By , from Ca on Apr 17, 2017

1

you can do better.

Everyone

Crowded, in need of renovation. Hotel has seen a lot of traffic. Housekeepers do the best they can.

By , from Harp on Apr 15, 2017

4

value is good with palace station!

Everyone

We experience good things since becoming regulars.

By , from Florida on Apr 12, 2017

4

spring condo search

Everyone

Very comfortable rooms. We were on 1st floor of the 2 options, (1st or 2nd floor). 2nd floor has NO elevator in the "Courtyards", where we were given our room. We choose 1st floor, so lugging our stuff up and down stairs would not be difficult. (Younger folks, have no problems).The only complaints I would have, is carpet in room, could use a shampooing, and construction in parking lot, was not easy to exit, from courtyard parking to the front of Hotel, but I'm sure will be great, once completed. Parked our cars outside the side entrance, (alongside the 15 fwy-southbound). Easy access. Employess were ALL nice and very pleasant, from the Cafe to room service. Definitely would stay again.

By on Apr 11, 2017

5
Everyone

Low price, good value, just off the 15, not far from the strip.

By on Apr 10, 2017

4

hotel close to casino

Everyone

For an old hotel casino Casino was in good shape fun bar food was very good room was nice staff was pleasant very nice stay.

By on Apr 9, 2017

3

just ok

Everyone

Very old hotel. Need a complete remodel. A lot of strange and weird people stayed there.

By , from San Diego on Apr 8, 2017

1

not a nice experience

Everyone

The casino was dark and smoky. Our room was old, dingy and dirty - stuff on the floor, under the bed. We stayed in the courtyard - BAD CHIOCE!! The walls apparently were made of paper as we could here the couple next door having crazy sex every nite.(good for them, but we did not need to hear it). Was like at a porn movie, without the visuals!! General noisy out in the halls pretty much all nite. NOT a very good place to stay at all.

By on Apr 5, 2017