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Mandalay Bay Resort And Casino

4.0 out of 5.0

Recent guest reviews

Hotel is comfortable clean and convenient. Had a great night sleep everything seemed perfect. Unfortunately I left a pair of expensive earrings on the nightstand. When I called the next day they said they did not have them but fill out a lost and found report online which I did. I received confirmation of the report and was told I would have an answer on found or not found. They never followed up with me. Although the hotel is wonderful the staff are dishonest thieves so if you do decide to stay at this hotel guard your belongings well

Check in process ridiculous they could not connect two reservations that i had. It was a 30 minute ordeal and for that they erased the resort fee for one night. After one night my daughter and i had bug bites all over. They allowed a room change and when i asked about washing clothes all the guy said was the hotel wasn’t paying for that. First off i didn’t ask the hotel to do that but why would you want to possibly contaminate two rooms. Currently waiting for them to run a test in the room with the bugs. i was never asked to show the bug bites we had. Such bad customer service and lack of precautionary action

We chose Mandalay Bay simply because the Mandalay convention Center was where we were attending a trade show. The location was perfect for that. We had a great time and would return again. The House of Blues dinner was good, we ate breakfast there one morning and it was good too. Our favorite thing on the property was the RaRi Irish Pub! it was so well decorated and the food was delicious! We would love to have that pub transplanted to our home town. The only complaint we had was the horrible stink of the casino. Between the cigarette smoke, and the air freshener that was trying to cover up the smoke, we couldn't stay in there for any length of time. But that was true of all the casinos we popped our heads into. We live in Oregon so smoking indoors seemed very foreign to us. Banning smoking indoors would be a great thing.

Room was small and the extra bed was uncomfortable spring was coming out from the mattress :(

The Hotel was nice, it was always something to do. I would stay again

Since the moment I arrived guess services was so warming. Room really nice, big n clean.

I’m assuming I was on a non-smoking floor (3-225). If so pot smokers should not be allowed to be on those floors as well. Maybe the question should be asked if they’ll be lighting up they should be on a smoking authorized floor.

very clean and nice hotel enjoyed the stay very much

We asked to be moved they said not possible, we got the room right below where the shooter shot all those people. Had to look out and see the arena so we kept the blinds closed the entire time. Just a sad experience. Food and drinks are way overpriced, 14$ for a pretzel seems a little excessive so we just went to the other resorts and local restaurants

90 percent of shows I tried to watch would not come in without breaking up.

Everything was great and room was clean and comfortable. We enjoyed our stay and will recommend and stay again when we return to Vegas again.

It's was nice.i enjoy the look and feel of the property.

Walking towards our rooms in Delano was a treat because the air quality and smell would change. I liked it better than M Bay.

The good: The room was super clean and the bed was probably the most comfortable hotel bed I’ve ever slept in. Hotel staff were courteous and helpful. The bad: My husband and I went to the breakfast buffet on Sunday, and I can confidently say I’ve had much better food at places like Denny’s. The meats were over done, the coddled eggs were hard, the selection was lousy, and our waiter never came back to check on our drinks. Better service at McDonald’s, and not 50 bucks to go there. The main problem with the hotel is it was so far off the main strip, that once you get done taking the tram that goes to the Luxor and Excalibar, you’ve got several miles of walking ahead of you. There wasn’t a party atmosphere like you would expect in a Las Vegas strip hotel, it was very subdued. I think there might still be a miasma of sadness hanging over the place from when the Las Vegas shooter was there. Overall, I’m disappointed with our stay. Would not recommend, the price difference between Mandalay and Paris was maybe $70-$80 a night, and for that difference I would rather stay there.

"At this time, I will not recommend Mandalay Bay". I got inside the hotel & hardly anybody in. I worked my way to registration and all the staff were having a good time (between each other) & not at their stations as normal to do business. The person that helped me was not courteous & friendly. And he told me that they are giving me a room at "Delano". I asked him why & I was told they are fully booked. I have stayed many, many times thru the years at Mandalay Bay. They are normally a great establishment with great service & friendly staff. I don't think they should play the game of "Bait & Switch" with their customers. They are too big for that.

Very clean and beautiful place and staff was very kind, and helpful. My Room was Very clean and beautiful. I loved the bathroom and the plush towels. The light in the bathroom is the best I have experienced yet for makeup application in a hotel. Security was very noticeable everywhere. Felt safe at all times. I only wish the casino had a better ventilation system. The cigarette smoke was just too much.

Great staff and clean rooms. I think this was a perfect pick for my stay.

Very comfortable. Very clean. Would stay again. Much more than I expected

Nice easy drive back and forth!! It won’t let submit this because I did not type enough so I’m typing more. I hope this helps.

Hotel was great. Had a nice stay. Wish the restaurants stayed open a bit later, but great overall.

3950 Las Vegas Blvd S Las Vegas NV

Hotel highlights

  • Onsite dining
  • Spa
  • Casino
  • Nightclub

Located in Paradise within a short walk of Bali Hai Golf Club, Mandalay Bay Resort And Casino is within a mile (2 km) of other popular sights such as T-Mobile Arena. This 3220-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a casino. Near the airport, it's also near Park Theater and Las Vegas Convention Center.


Dining

Enjoy dining at Aureole, one of 19 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafés. For your convenience, a buffet breakfast is available for a fee.


Rooms

Mandalay Bay Resort And Casino's 3220 air-conditioned rooms provide minibars, safes, and phones. Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. In-room massages are available, and other amenities include ironing boards and desks.


Property features

Mandalay Bay Resort And Casino features a full-service spa, 3 outdoor pools, and a casino. Parking is available for USD 15 per day (USD 24 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a nightclub, a lazy river, and a fitness center.

Room options

Elite Suite, 1 King Bed

King 1 | Sleeps 2

Room, 2 Queen Beds (Resort)

Queen 2 | Sleeps 4

Room, 1 King Bed (Resort)

King 1 | Sleeps 3

Suite, 1 King Bed (Delano)

King 1 | Sleeps 3

Guest reviews for Mandalay Bay Resort And Casino

Everyone (301) Couples (297) Business (81) Family (157) Other (39) Friends (112)
1

beware

Everyone

Hotel is comfortable clean and convenient. Had a great night sleep everything seemed perfect. Unfortunately I left a pair of expensive earrings on the nightstand. When I called the next day they said they did not have them but fill out a lost and found report online which I did. I received confirmation of the report and was told I would have an answer on found or not found. They never followed up with me. Although the hotel is wonderful the staff are dishonest thieves so if you do decide to stay at this hotel guard your belongings well

By , from jupiter florida on Feb 19, 2018

2

horrible stay

Everyone

Check in process ridiculous they could not connect two reservations that i had. It was a 30 minute ordeal and for that they erased the resort fee for one night. After one night my daughter and i had bug bites all over. They allowed a room change and when i asked about washing clothes all the guy said was the hotel wasn’t paying for that. First off i didn’t ask the hotel to do that but why would you want to possibly contaminate two rooms. Currently waiting for them to run a test in the room with the bugs. i was never asked to show the bug bites we had. Such bad customer service and lack of precautionary action

By , from yakima on Feb 17, 2018

5

very happy with our stay

Couples

We chose Mandalay Bay simply because the Mandalay convention Center was where we were attending a trade show. The location was perfect for that. We had a great time and would return again. The House of Blues dinner was good, we ate breakfast there one morning and it was good too. Our favorite thing on the property was the RaRi Irish Pub! it was so well decorated and the food was delicious! We would love to have that pub transplanted to our home town. The only complaint we had was the horrible stink of the casino. Between the cigarette smoke, and the air freshener that was trying to cover up the smoke, we couldn't stay in there for any length of time. But that was true of all the casinos we popped our heads into. We live in Oregon so smoking indoors seemed very foreign to us. Banning smoking indoors would be a great thing.

By , from Albany, Oregon on Feb 16, 2018

4

room

Everyone

Room was small and the extra bed was uncomfortable spring was coming out from the mattress :(

By on Feb 15, 2018

5

nice

Everyone

The Hotel was nice, it was always something to do. I would stay again

By on Feb 12, 2018

5

nice hotel, great staff

Everyone

Since the moment I arrived guess services was so warming. Room really nice, big n clean.

By , from Virginia on Feb 12, 2018

4

always a nice stay

Everyone

I’m assuming I was on a non-smoking floor (3-225). If so pot smokers should not be allowed to be on those floors as well. Maybe the question should be asked if they’ll be lighting up they should be on a smoking authorized floor.

By on Feb 10, 2018

5
Everyone

very clean and nice hotel enjoyed the stay very much

By on Feb 6, 2018

2

room right below the vegas shooter

Everyone

We asked to be moved they said not possible, we got the room right below where the shooter shot all those people. Had to look out and see the arena so we kept the blinds closed the entire time. Just a sad experience. Food and drinks are way overpriced, 14$ for a pretzel seems a little excessive so we just went to the other resorts and local restaurants

By , from colorado on Feb 5, 2018

3

tv channels very iffy reception

Everyone

90 percent of shows I tried to watch would not come in without breaking up.

By , from washington state on Feb 5, 2018