Skip to main content
Beginning of main content

Mandalay Bay Resort And Casino

4.0 out of 5.0

Recent guest reviews

Actually stayed at the Delano which shares the property with Mandalay Bay. Great room best price.

Long lines, no service and unhappy staff. Over an hour to check in, pool server forget drinks and we had to go the the bar ourselves and wait another 20 mins to get a seat. Checked out the night before to not have to wait in line but when we tried to check out from the rooms (which the told us to do) the bill was screwed up and had to wait for check out anyway. Computers were down two of the three days we were there and place was understaffed

The hotel staff were to a person helpful and friendly, always offering to help as I traveled around the facility. Check in was great, only took about 5 minutes, check out even less. Food was great and the pool facilities were the best. The only thing not friendly to me were the gaming machines. Maybe next time.

We had a blast at the pool. The room carpet is old and smell.

We love the Mandalay Bay. The room was clean, looked brand new and was just beyond perfect! The pool area...my god. Best Pools in Vegas...the lazy river! When I arrived to my room....such a beautiful room!!! I had a lovely view of the Hotel and it's close to the airport.

Awesome Hotel. Best Pools in Vegas. Great Rooms, great food, great gambling!

Nice place just expensive and the casino is tight

I enjoyed the hotel with its versatile restaurants. The room was large and very clean. The staff was pleasant and helpful. The Michael Jackson show was phenomenal!! My primary and only displeasure was the smokiness of the casino. I had to leave and play elsewhere at times because the cigarette smoke would become overwhelming and choking!!

The staff is great and I was there during a massive conference with minimal interference or waiting for food or drinks. They have a great spa at the Delano just across the casino floor and the pools are the best in Vegas.

Check in was seamless. Hotel staff were always helpful. Very friendly housekeeping staff. Decor of the room was a bit overwhelming personally but rooms were new and clean which is most important. Signs for the uber area down by the beach level made for easy transportation in and out of the hotel! Casino area was clean and well lit. Location was great as we did not want to be in the heart of the strip (i.e. New Yorker, Paris, Cosmo, Bellagio) The pool was great! Pool areas and beach/wave pool are large enough to accommodate many guests. The only disappointment about my stay here was the extremely slow service in the pool area. There are not enough servers and waitresses for the amount of customers waiting to order food and drinks. Each day at the pool, we waited for about 30 mins to an hr each time our waitress had to come w the menus, take our orders, receive our food/drinks, ask for the check..etc. All the waitresses and servers had great attitudes and were friendly. Also, I'd suggest the resort add some more palm trees in the West lagoon area for more shade. There's only a fraction of shade throughout the morning into late afternoon (which moves) and everyone fights for those spots - or else the sun is unbearable and pool is hard to enjoy. One day, we asked 3 times for the Associate In charge of booking a tent/canopy off the side of the pool and she never came.

Nice hotel just too close to the airport. Rooms were just ok.

I wrote a letter to corporate I thought it was that awful!

Stopped in Vegas for a few days with our kids after a baseball vacation in Arizona. Stayed at the Delano - didn't realize it was a separate building than Mandalay Bay. Hotels were easy to get around. Pool was awesome and there are a separate pools for the different resorts if the main one gets too packed. Lots of different food options. It was as really easy to jump on the team and go to the other casinos. I was surprised by how many families we saw at Mandalay Bay- we've never taken the family before.

Our ac did not work. Staff was very rude about changing rooms. It took pulling teeth to move. Our swim wear was stolen from our room or thrown away. Lobby lines our forever long! We picked here thinking the hotel was going to be amazing so we didn't care about being at the end of the strip.. Overall horrible place to spend an aniversary.

it was ok, Had to ask for room to be cleaned and ask for clean towels:( After they did finally came in personal items became missing

the hotel did a poor job of notifying in advance of closings. we had booked our stay for the pool and planned to go later when it wasn't as hot outside. we get there and then it closes early for a corprorate event. feel so disappointed because we booked the hotel and paid the resort fee which includes use of the pools and then there is no access. that is wrong. no one seemed to care since it happened all the time. but we paid double other hotels for it... so we do care. you may too. i would go elsewhere. we got 30 minutes use of the pools and it was like being at noahs ark with garbage floating in water. kids in the hot tubs. etc.

I have never had a bad experience at Mandalay! Comfy beds, good food options, amazing pool, clean and amazing service!

We had a great time .The room was super .The only downside was the people in the next room were very noisy , especially the mom and kids .The buffet was well worth the price .

All meetings for over 10,000 women were housed comfortably in the convention center. Fed Ex was right there for sending and receiving. Excellent live show Michael Jackson One, Casinos were nice, some restaurants were better than others, but all were good.

I love Mandalay Bay and always stay there when we are in Vegas. I would have given a 5 overall rating, however this visit I was a little disappointed with how the rooms were booked. I booked 2 rooms and it asked if I was requesting 2 queens or 1 king. I requested 2 queens. When I arrived they informed me that it was only a "request" and there were no rooms with 2 queens available. This should be made clear on the confirmation that just because you request it doesn't mean you'll get it. We needed a roll away bed in each room which only fits one person, which means one person had to sleep on the floor. When you're paying $2500 for 2 rooms and 2 people had to sleep on the floor, it's a little disappointing.

Room options

Elite Suite, 1 King Bed

King 1 | Sleeps 2

Room, 2 Queen Beds (Resort)

Queen 2 | Sleeps 4

Room, 1 King Bed (Resort)

King 1 | Sleeps 3

Suite, 1 King Bed (Delano)

King 1 | Sleeps 3

Guest reviews for Mandalay Bay Resort And Casino

Everyone (225) Couples (907) Business (225) Family (408) Other (118) Friends (400)
5

best value!

Everyone

Actually stayed at the Delano which shares the property with Mandalay Bay. Great room best price.

By on Sep 17, 2017

2

worst sevice ever!

Everyone

Long lines, no service and unhappy staff. Over an hour to check in, pool server forget drinks and we had to go the the bar ourselves and wait another 20 mins to get a seat. Checked out the night before to not have to wait in line but when we tried to check out from the rooms (which the told us to do) the bill was screwed up and had to wait for check out anyway. Computers were down two of the three days we were there and place was understaffed

By on Sep 8, 2017

5

great place to stay

Everyone

The hotel staff were to a person helpful and friendly, always offering to help as I traveled around the facility. Check in was great, only took about 5 minutes, check out even less. Food was great and the pool facilities were the best. The only thing not friendly to me were the gaming machines. Maybe next time.

By , from Pennsylvania on Sep 7, 2017

4

nice swimming pool

Everyone

We had a blast at the pool. The room carpet is old and smell.

By , from Irvine, CA on Sep 7, 2017

5

a relaxing labor day weekend.

Everyone

We love the Mandalay Bay. The room was clean, looked brand new and was just beyond perfect! The pool area...my god. Best Pools in Vegas...the lazy river! When I arrived to my room....such a beautiful room!!! I had a lovely view of the Hotel and it's close to the airport.

By , from california on Sep 6, 2017

5

great hotel

Everyone

Awesome Hotel. Best Pools in Vegas. Great Rooms, great food, great gambling!

By , from CA on Sep 6, 2017

4
Everyone

Nice place just expensive and the casino is tight

By on Sep 4, 2017

4
Everyone

I enjoyed the hotel with its versatile restaurants. The room was large and very clean. The staff was pleasant and helpful. The Michael Jackson show was phenomenal!! My primary and only displeasure was the smokiness of the casino. I had to leave and play elsewhere at times because the cigarette smoke would become overwhelming and choking!!

By , from Delaware on Sep 4, 2017

4

great casino and resort hotel

Business Travelers

The staff is great and I was there during a massive conference with minimal interference or waiting for food or drinks. They have a great spa at the Delano just across the casino floor and the pools are the best in Vegas.

By , from San Francisco on Sep 1, 2017

3
Everyone

Check in was seamless. Hotel staff were always helpful. Very friendly housekeeping staff. Decor of the room was a bit overwhelming personally but rooms were new and clean which is most important. Signs for the uber area down by the beach level made for easy transportation in and out of the hotel! Casino area was clean and well lit. Location was great as we did not want to be in the heart of the strip (i.e. New Yorker, Paris, Cosmo, Bellagio) The pool was great! Pool areas and beach/wave pool are large enough to accommodate many guests. The only disappointment about my stay here was the extremely slow service in the pool area. There are not enough servers and waitresses for the amount of customers waiting to order food and drinks. Each day at the pool, we waited for about 30 mins to an hr each time our waitress had to come w the menus, take our orders, receive our food/drinks, ask for the check..etc. All the waitresses and servers had great attitudes and were friendly. Also, I'd suggest the resort add some more palm trees in the West lagoon area for more shade. There's only a fraction of shade throughout the morning into late afternoon (which moves) and everyone fights for those spots - or else the sun is unbearable and pool is hard to enjoy. One day, we asked 3 times for the Associate In charge of booking a tent/canopy off the side of the pool and she never came.

By , from New York City on Aug 31, 2017