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Mandalay Bay Resort And Casino

4.0 out of 5.0

Recent guest reviews

Planned and prepared our day expecting a 3pm check in....we arrived early and checked in but could not be assigned a room...no problem, was not expecting to get in until 3pm...stashed our bags and went to find lunch. Returned at 3 for our room number only to find out our room was not ready and they could not say when it would be...gave it 1/2 an hour, checked again..."no sorry, still not ready...gave it another 1/2 hour, no...still not ready...gave it another 1/2 hour...very aggravated at this point as the days plan to spend at the pool is unraveling since we thought we would be in our room by now...after another trip to the desk and a few words exchanged, we have been placed in a ready room...ok can you send my bags up...no call when you get to the room...get to the room and call...they say ok, we will bring them up, should be there in 20-30 minutes....of course I indicated how long we have been waiting to get into our room, they said they would hurry it along...probably got them in 15 minutes or so, which by now my relaxing afternoon had slipped into complete frustration. Now after 5pm, head to the pool to order a drink...$35 later for a non alcoholic drink and a margarita...I was trying to relax...

This is a wonderful hotel. One of three that does not have a casino, no need to worry just take the short walk down the hall to Mandelanlen Bay. I loved walking in and not hearing the machines going off and it smelled fresh!

Great hotel, The best pool in vegas. Everything was perfect, except you're gonna want to double check all valuables or anything of value are in the safe, or it will go missing.

Mandalay Bay is always a favorite. Clean, helpful staff, great restaurants, excellent gaming. There is no reason to go anywhere else.

I had a great experience in Mandalay Bay Resort and Casino. The staff were very kind and helpful. Easy check-in and check-out process. The room was clean and spacious. I love the Mandalay Bay Beach! I would really recommend this to my family and friends.

The first night we got in very late and the air conditioner was rattling and rumbling. The next day we called the engineer and he came up to fix it and told us it had not been cleaned for 1 year. It was so dusty and moldy. No wonder I had a hard time breathing in this room. Then they did not call me on my cell phone to tell me I had to put down another credit card as I was going over the4 limit. They said they called me at home in Florida...how could I be home in Florida if I was at their hotel. So they closed me out of the room till I went down to put another card which I did . That was no way to handle this situation. I have been staying there for 20 years and this time was the most disappointing of all. I will not be staying at your hotel anymore.

This was the most overpriced hotel experience I have ever had. On top of the high room price, they charged extra for parking and a "resort fee." The resort fee is not optional (so why is it not included in the room cost???) and doesn't cover any resort features; it is for amenities like pool access and WiFi that are included standard at every other hotel / motel. The WiFi isn't even secured. Even the coffee in the room wasn't complimentary. While it was a decent room, it was really only marginally nicer than what I could have had at another hotel for one fifth the price. Definitely not worth it. Worst of all was the service. When I arrived, I had to wait in line for half an hour to check in. Then the A/C failed, and I had to call to have someone come fix it. At no point did anyone apologize for the crappy service and inconvenience, much less offer any compensation.

We loved the rooms an everything It had to offer only complaint was we missed our connecting flight due to weather and they would not refund us a day stay are accommodate us with any type of free buffets or tickets to the shows ! No service for poolside food or drink was ever giving ! The aquarium was overpriced very very small aquarium!!

Mandalay Bay is middle ground on price and quite honestly not worth it. The pool is the only great thing about this hotel. I sat down and gambled for about 45 mins without even seeing a beverage serve walk by. The air conditioner in the rooms barely work. With 4 of us in the room we were burning up and facilities said that's just the way they are set up. Buffet for brunch is disgusting! Never thought you could mess up breakfast but almost everything seemed to be frozen first. Pool has a lazy river but you must pay $20 something for a tube, they do not provide any to use or rent. Food options in hotel were so so, nothing fabulous. Save your money and stay at Luxor if you want to stay in area.

Very nice, family friendly hotel. Friendly staff always had a smile and a hello.

Room was ok, great staff beautiful lobby, nice pool , great day club at the pool, but paid parking

Went to Vegas for a weekend getaway. The hotel was beautiful. Staff was very friendly. They have a small shopping center and quite a few restaurants. everything was available here without having to leave the hotel. I would stay here again!

Perfect pool. Good for summer, otherwise overpriced

Clean room. Nice beach area. Good location. Used tram to get around.

I love this hotel nice and clean. I locked myself out of my room and the staff was quick to respond at 3 am in the morning

Large clean rooms & professional & courteous staff. I will be stayimg here on my next Vegas trip!

Great service, pools on property are awesome. However, rooms are starting to look a bit outdated now.

This was my husbands first time to Vegas and we both loved it!!!! We will be back again staff was friendly and hotel was clean throughout the entire place!!

I arrived at Mandalay Bay on Memorial Day. After a 5 1/2 hour flight from Boston, when I entered the lobby, there were approximately 400 people (yes, you read that right) in line waiting to check-in/check-out. Now, casinos are pretty sophisticated these days, so why did the folks at MB not figure out that this many people would be arriving/departing? The staff seemed a bit overwhelmed. After a conversation with the person in front of me, I did mobile check-in, but still had to wait 1/2 hour for confirmation. An hour of waiting was not a good start. The room was very nice, especially the bathroom, very clean and during my stay, the floor was very quiet. The next day, I wanted breakfast and visited the restaurant. After seeing the $17 price tag for two slices of bacon, two eggs and a piece of toast, I passed. Are you serious? I visited the McDonalds across the street and got an egg mcmuffin and OJ for $3.68, delish and probably a lot better than the $17 breakfast. Everything in the hotel was pricey, including tickets to Michael Jackson One. The $250 price tag is outrageous. For that kind of money, Michael Jackson would have to rise from his grave. The hotel also charges $12 a day for parking. When I asked if a guest could use my parking pass, I was told "no." After vehemently complaining about being nickled and dimed, 3 days of resort fees were refunded, which I thought was great. And don't get me started on resort fees.

To long to check in. Overall very nice place. Crowded pool area. Good food at good value. KC at pool very accommodating.

3950 Las Vegas Blvd S Las Vegas NV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Casino

Located in Paradise, Mandalay Bay Resort And Casino is within a few miles (5 km) of popular sights such as University of Nevada-Las Vegas and Thomas and Mack Center. This 3220-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a casino. Near the airport, it's also near Las Vegas Convention Center and Fashion Show Mall.


Dining

This hotel is home to 19 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafés. For your convenience, a buffet breakfast is available for a fee.


Rooms

Mandalay Bay Resort And Casino's 3220 air-conditioned rooms provide minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. In-room massages are available, and other amenities include ironing boards and desks.


Property features

Mandalay Bay Resort And Casino features a full-service spa, 3 outdoor pools, and a casino. Parking is available for USD 12 per day (USD 20 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a nightclub, a lazy river, and a fitness center.

Room options

Elite Suite, 1 King Bed

King 1 | Sleeps 4

Room, 2 Queen Beds (Resort)

Queen 2 | Sleeps 4

Room, 1 King Bed (Resort)

King 1 | Sleeps 3

Suite, 1 King Bed (Delano)

King 1 | Sleeps 3

Guest reviews for Mandalay Bay Resort And Casino

Everyone (199) Couples (907) Business (225) Family (408) Other (118) Friends (400)
4

delayed check in...

Everyone

Planned and prepared our day expecting a 3pm check in....we arrived early and checked in but could not be assigned a room...no problem, was not expecting to get in until 3pm...stashed our bags and went to find lunch. Returned at 3 for our room number only to find out our room was not ready and they could not say when it would be...gave it 1/2 an hour, checked again..."no sorry, still not ready...gave it another 1/2 hour, no...still not ready...gave it another 1/2 hour...very aggravated at this point as the days plan to spend at the pool is unraveling since we thought we would be in our room by now...after another trip to the desk and a few words exchanged, we have been placed in a ready room...ok can you send my bags up...no call when you get to the room...get to the room and call...they say ok, we will bring them up, should be there in 20-30 minutes....of course I indicated how long we have been waiting to get into our room, they said they would hurry it along...probably got them in 15 minutes or so, which by now my relaxing afternoon had slipped into complete frustration. Now after 5pm, head to the pool to order a drink...$35 later for a non alcoholic drink and a margarita...I was trying to relax...

By on Jul 22, 2017

4

beauitful, vegas calm & quite

Everyone

This is a wonderful hotel. One of three that does not have a casino, no need to worry just take the short walk down the hall to Mandelanlen Bay. I loved walking in and not hearing the machines going off and it smelled fresh!

By on Jul 22, 2017

5

best pool in vegas

Everyone

Great hotel, The best pool in vegas. Everything was perfect, except you're gonna want to double check all valuables or anything of value are in the safe, or it will go missing.

By on Jul 18, 2017

5

only the best

Everyone

Mandalay Bay is always a favorite. Clean, helpful staff, great restaurants, excellent gaming. There is no reason to go anywhere else.

By , from Danville,Ca on Jul 16, 2017

5

mandalay bay

Everyone

I had a great experience in Mandalay Bay Resort and Casino. The staff were very kind and helpful. Easy check-in and check-out process. The room was clean and spacious. I love the Mandalay Bay Beach! I would really recommend this to my family and friends.

By , from Illinois on Jul 14, 2017

2

not good

Everyone

The first night we got in very late and the air conditioner was rattling and rumbling. The next day we called the engineer and he came up to fix it and told us it had not been cleaned for 1 year. It was so dusty and moldy. No wonder I had a hard time breathing in this room. Then they did not call me on my cell phone to tell me I had to put down another credit card as I was going over the4 limit. They said they called me at home in Florida...how could I be home in Florida if I was at their hotel. So they closed me out of the room till I went down to put another card which I did . That was no way to handle this situation. I have been staying there for 20 years and this time was the most disappointing of all. I will not be staying at your hotel anymore.

By , from Florida on Jul 13, 2017

2

way too much money for sub-par service

Everyone

This was the most overpriced hotel experience I have ever had. On top of the high room price, they charged extra for parking and a "resort fee." The resort fee is not optional (so why is it not included in the room cost???) and doesn't cover any resort features; it is for amenities like pool access and WiFi that are included standard at every other hotel / motel. The WiFi isn't even secured. Even the coffee in the room wasn't complimentary. While it was a decent room, it was really only marginally nicer than what I could have had at another hotel for one fifth the price. Definitely not worth it. Worst of all was the service. When I arrived, I had to wait in line for half an hour to check in. Then the A/C failed, and I had to call to have someone come fix it. At no point did anyone apologize for the crappy service and inconvenience, much less offer any compensation.

By , from Phoenix, AZ on Jul 12, 2017

4

great rooms

Everyone

We loved the rooms an everything It had to offer only complaint was we missed our connecting flight due to weather and they would not refund us a day stay are accommodate us with any type of free buffets or tickets to the shows ! No service for poolside food or drink was ever giving ! The aquarium was overpriced very very small aquarium!!

By , from p on Jul 11, 2017

3

not worth it

Everyone

Mandalay Bay is middle ground on price and quite honestly not worth it. The pool is the only great thing about this hotel. I sat down and gambled for about 45 mins without even seeing a beverage serve walk by. The air conditioner in the rooms barely work. With 4 of us in the room we were burning up and facilities said that's just the way they are set up. Buffet for brunch is disgusting! Never thought you could mess up breakfast but almost everything seemed to be frozen first. Pool has a lazy river but you must pay $20 something for a tube, they do not provide any to use or rent. Food options in hotel were so so, nothing fabulous. Save your money and stay at Luxor if you want to stay in area.

By , from Seattle on Jul 10, 2017

5
Everyone

Very nice, family friendly hotel. Friendly staff always had a smile and a hello.

By on Jul 6, 2017