good
The computer system down, no reimbursement for the inconvenience
The main restroom in the casino were not kept up.
It was very conveniently located and a lot of restaurants and shops near by. We enjoyed the New York village feel. Ver nice.
Friendly staff...very clean room, middle of the stip so easy to get around.
Need a lot of renovations and limited or old machines.
I love the mobile check in and out options. The customer service was great and my room was very clean. This was my first time staying at New York- New York but I will definitely stay again.
Check-in staff was not helpful. New carpet was being put down so it made transpiration a bit delayed. Rooms were overall clean despite a few items being left from previous guests (that were not cleaned for us) We will probably choose to stay elsewhere next trip.
The outside of the property was just fine. The rooms were pretty dirty and had to call for clean towels after three days of being there and no one in the room to clean it or replace the towels. No refrigerator in the room which is just down in Las Vegas with the temperatures are in the hundreds.
The room was great!! The staff was very friendly!
Located in Las Vegas Strip, New York New York Hotel & Casino is next to popular attractions like MGM Grand Garden Arena and Dolby Live. This 2024-room, 4-star resort has 16 restaurants along with conveniences like a casino and an outdoor pool.
There are multiple options for onsite dining with 16 restaurants, including Gallagher's Steakhouse, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafes. Full breakfast is offered for a fee each morning from 7:00 AM to 1:00 PM.
Flat-screen TVs come with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include laptop-compatible safes, phones, and ironing boards.
At New York New York Hotel & Casino, guests enjoy a casino, an outdoor pool, and a gym. Valet parking is offered for USD 40 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a spa tub, conference space, and an arcade/game room.
good
The computer system down, no reimbursement for the inconvenience
The main restroom in the casino were not kept up.
It was very conveniently located and a lot of restaurants and shops near by. We enjoyed the New York village feel. Ver nice.
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback
Friendly staff...very clean room, middle of the stip so easy to get around.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Need a lot of renovations and limited or old machines.
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback. We will be addressing your concerns.
Thank you for your feedback. We appreciate your feedback.