Even though Orbitz says they allow pets, they really don't, but they accommodated us fortunately! They were extremely friendly and apologized for the confusion.
Room was nice and the bed was very nice quality
We reserved a king and checked in they said there was only two fulls available. I even offered to stay in the handicapped room. I was told no other room with a king was available. I requested written proof to show they were not accommodating what I had reserved in order to get a refund from Orbitz. They suddenly had a king room- in the handicapped room. When we went to the room it appeared clean however the sheets and blankets were messy and it had hair and spots on the sheets which made me question if it was clean. I asked for new sheets and they had none available. I asked for blankets and they did provide that so we put it down under us to sleep. They were not helpful initially and seemed annoyed at my requests.
The bathroom was filthy. On the back of the door it looked like some little kid smeared toothpaste all over it. The tub walls had had black mold on it. The towels must be very old because they wouldn’t soak up the water. The pillows on the beds were about 3 inches thick and just sunk in where you put your head. I realize this place was a budget hotel, but you would think at least it would be clean. Wish I could post pictures here of what I found
I’ve stayed here many times due to the inexpensive cost. I’m okay with the older property, the staff, and simple breakfast, but I need a clean room. Previous stays were ok, but this last time my room and bathroom was really yucky. It’s not hard to spray some cleaner and wipe. I would do it myself if that was available!
Nice stay, nice staff, clean and comfortable beds, easy access to MCI
Breakfast could be better , but all else was good. Loved the location
Was a great place to stay before an early morning flight
Bathtub and toilet were clogged. Otherwise the hotel was nice.
Clean, quiet, and good price. Make your own flash Waffles was great. Enjoy our stay, thank!
Just stayed overnight great location close to the airport very clean room
Terrible customer service no wake up call no shuttle to airport but had shuttle van sitting outside
our stay was very nice. The room was perfect for us and most every thing worked. Only problem was the toilet wasn't working and they moved us to another room right away. Staff were very friendly and courteous. Our needs for the stay was a place to sleep, change clothes and clean up. Nothing fancy, just a comfortable and clean room. That's what we got for a reasonable rate. What more do you need?
I went to check in and they told me the price was $95. I refused to pay that and told them I was not quoted that price. They said the best they will be able to do is $90
This hotel had the basics that I needed. AC, a clean bed and shower, good location and inexpensive price. Everything inside the room seemed clean and recently spruced up with paint. The breakfast area was very small. Our waffle batter had soured I believe because that's what it tasted like and the hard boiled eggs were room temperature so we didn't try them. The check in was easy but the man at the front desk didn't have any sort of friendly personality and took what seemed to be a personal phone call in the middle of my check in. The bed was as comfortable as expected and I got what I needed...a place to sleep.
I had a wonderful stay with this hotel, nothing fancy, great clean room, bed was comfortable, warm shower, the internet was blazing fast, and breakfast was good. I will definitely stay here again.
Located in Platte Ridge within a short stroll of Zona Rosa Shopping Mall, Super 8 by Wyndham Kansas City at Barry Road/Airport is within a 10-minute drive KCI Expo Center. This motel has 42 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 6 AM to 9 AM.
39-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At Super 8 by Wyndham Kansas City at Barry Road/Airport, guests have access to free WiFi in public areas, express check-out, and laundry facilities. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This motel also has a vending machine.
Even though Orbitz says they allow pets, they really don't, but they accommodated us fortunately! They were extremely friendly and apologized for the confusion.
Hello rosemary,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
Room was nice and the bed was very nice quality
Hello Debra, On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
We reserved a king and checked in they said there was only two fulls available. I even offered to stay in the handicapped room. I was told no other room with a king was available. I requested written proof to show they were not accommodating what I had reserved in order to get a refund from Orbitz. They suddenly had a king room- in the handicapped room. When we went to the room it appeared clean however the sheets and blankets were messy and it had hair and spots on the sheets which made me question if it was clean. I asked for new sheets and they had none available. I asked for blankets and they did provide that so we put it down under us to sleep. They were not helpful initially and seemed annoyed at my requests.
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
The bathroom was filthy. On the back of the door it looked like some little kid smeared toothpaste all over it. The tub walls had had black mold on it. The towels must be very old because they wouldn’t soak up the water. The pillows on the beds were about 3 inches thick and just sunk in where you put your head. I realize this place was a budget hotel, but you would think at least it would be clean. Wish I could post pictures here of what I found
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
On behalf of our entire staff thank you for staying with us and for rating your stay.,
I’ve stayed here many times due to the inexpensive cost. I’m okay with the older property, the staff, and simple breakfast, but I need a clean room. Previous stays were ok, but this last time my room and bathroom was really yucky. It’s not hard to spray some cleaner and wipe. I would do it myself if that was available!
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff as well as our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!
Nice stay, nice staff, clean and comfortable beds, easy access to MCI
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
Hi Linda,Thank you for taking the time to share your perfect rating and experience. We're happy to hear that our team was able to accommodate you and that you had a pleasant stay with us. We wish to welcome you back again soon!