Embassy Suites by Hilton Kansas City Plaza

3.5 star property
Hotel with free breakfast, near Nelson-Atkins Museum of Art

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Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Premium Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Hot Tub
  • Bar
  • Gym
  • Parking available

Explore the area

View in a map
220 W 43rd St, Kansas City, MO, 64111
  • Place, Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Place, University of Kansas Medical Center
    ‪3 min drive‬
  • Place, Crown Center
    ‪4 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 595 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • 595 sq ft
  • Sleeps 6
  • 2 Double Beds

Family Suite, Multiple Beds

  • 595 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Kansas City

Located in Midtown - Westport within a short walk of Nelson-Atkins Museum of Art, Embassy Suites by Hilton Kansas City Plaza is within a few miles (5 km) of other popular sights such as Crown Center. This hotel has 266 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a gym.

What's nearby

  • Nelson-Atkins Museum of Art - 11 min walk - 0.6 miles
  • Uptown Theater - 18 min walk - 1.0 mile
  • University of Missouri-Kansas City - 19 min walk - 1.1 miles
  • University of Kansas Medical Center - 3 min drive - 1.2 miles
  • Crown Center - 4 min drive - 2.5 miles

Getting around

  • Kauffman Center Tram Stop - 9 min drive
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Dave's Hot Chicken - ‬5 min walk
  • ‪Snooze an AM Eatery - ‬4 min walk
  • ‪Buzzard Beach - ‬6 min walk
  • ‪Broadway Cafe - ‬6 min walk

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel with free breakfast, near Nelson-Atkins Museum of Art
At Embassy Suites by Hilton Kansas City Plaza, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, self parking is USD 25.00 per night, and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include WiFi in public areas, a hot tub, and conference space.
Guests can expect WiFi, wired internet, and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Kansas City Plaza?

Embassy Suites by Hilton Kansas City Plaza offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see around Embassy Suites by Hilton Kansas City Plaza?

This hotel is situated in Midtown - Westport within a short 14-minute walk of Nelson-Atkins Museum of Art and also 17 minutes on foot from Uptown Theater. You'll also find Crown Center and LEGOLAND® Discovery Center within a short drive.

Is there parking available at Embassy Suites by Hilton Kansas City Plaza?

Yes, uncovered parking is offered for USD 25.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Kansas City Plaza have a casino?

No, Embassy Suites by Hilton Kansas City Plaza doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Kansas City Plaza?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Embassy Suites by Hilton Kansas City Plaza?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Kansas City Plaza?

Yes, this hotel has a spa tub.

Does Embassy Suites by Hilton Kansas City Plaza feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites by Hilton Kansas City Plaza serves free buffet breakfast at 220 West each morning.

Will Embassy Suites by Hilton Kansas City Plaza allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Kansas City Plaza for a fee of USD 125 per accommodation, per stay.

Does Embassy Suites by Hilton Kansas City Plaza have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Embassy Suites by Hilton Kansas City Plaza?

The closest major airport to Embassy Suites by Hilton Kansas City Plaza is Kansas City International Airport (MCI), which is 23.1 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Kansas City Plaza?

No, at Embassy Suites by Hilton Kansas City Plaza, there aren't any guestrooms that list a balcony.

Does Embassy Suites by Hilton Kansas City Plaza have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites by Hilton Kansas City Plaza.

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 286 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 158 out of 1000 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had a situation with a staff member. Overall though it was a great place to get away.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, amenities
Older property and could use a few updates but nice over all
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Damon

Stayed 2 nights in Jun 2025

10/10 Excellent

Linsey

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every single person working was so personable!!!!! I felt at home!!!! The employees went above and beyond!!!
Stayed 1 night in Jun 2025

6/10 Okay

Shannon, ST JOSEPH

Stayed 2 nights in Jun 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed in many different Hilton properties and this one is in the poorest condition! Carpet was stained and had burn marks. The plumbing in the shower was repaired very poorly. There’s to much more to mention. The hotel really needs a total renovation! Also the food at the free breakfast was not very good! I did find the employees very nice and friendly.
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Stayed 4 nights in Jun 2025

6/10 Okay

Paul

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated for the price. Parking area is scary and confusing. Lobby is neat but very hot. The whole building is damp and hot. It feels like 1979 in there.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
staff excellent room nice and clean. Bath room which is outdated my only negative. Enjoyed the stay... Thanks
Stayed 1 night in Jun 2025

4/10 Poor

Brian

Birthdays in the pool was annoying. Elevators suck. The "restaurant" was a joke. I'm sorry, it definitely wasn't worth the money.
Stayed 1 night in Jun 2025

4/10 Poor

Pattie

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tammy and another gentlemen who was at the front desk working too was was very kind and helpful. The two bartenders were great too. But overall the property is in terrible shape, run down, dirty, bad service. We never got our room clean, trash emptied, new towels without asking. Milk was sour, bread was moldy and old. This property needs a lot of work.
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Embassy Suits, The two room layout is very comfortable. The breakfast is the best in the business, full buffet and cook to order eggs, pancakes and omits. I never make happy hour but they even give you free drinks and snacks. This is a great hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Amber

Traveled with family
Liked: Amenities, property conditions & facilities
The inside was very cute, like a town square in Europe. The room fronts were also very cute, with two floor-to-ceiling windows on either side of the door, which gave it a more homey feel. The room was nice and fairly clean, although we did find a pair of shoes under the bed, so maybe there could be more detail out into the cleaning. The bartender at the restaurant, Andre, was the best! He was very kind and friendly and personable. He really went above and beyond to ensure you had what you wanted.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alonzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all the kids really enjoyed the visit. They had fun at the hotel and enjoyed walking the area. Not so much at night because there was some gang members yelling at my kids and scared them.
Stayed 1 night in May 2025

2/10 Terrible

Faheem

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Dirty, bathroom needs serious maintenance.
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Stayed 1 night in Jun 2025

6/10 Okay

Charles, Naperville

Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very clean very comfortable with a good breakfast! Would definitely stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

William

Liked: Room comfort
It was clean and the people were friendly. What was disappointing you could not use cash. The bar closed too early. Housekeeping did not touch up the room everyday. Breakfast closed too early. It should be from 7 to 11am since there was no lunch.
Stayed 4 nights in Jun 2025

2/10 Terrible

Liz

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting, mold in the showers, torn up couch, I stood in like for 30 minutes to ask for a blanket for the pull out because no one answered the phone and then waited another hour for the blanket itself. There was poop in the pool and my entire family got bed bugs. The service was awful and the hotel was disgusting. Truly a disgrace to Embassy Suites.
Stayed 1 night in May 2025

4/10 Poor

Katy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not in the best shape. I found a pair of underwear in our room. They knew 4 people were staying for 5 nights and only gave us 2 towels. We asked for additional towels and were given 2 hand towels. The breakfast was not very good and the staff was grumpy and rude. The room itself was old. The ceiling in the bathroom had cracks in it and dirt in the corners of the floor.
Stayed 5 nights in Jun 2025