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The Westin Kansas City at Crown Center

4.0 out of 5.0

Recent guest reviews

Directly attached to Crown Center, connected by Link (indoor walkway) to Union Station, cable car stop right outside hotel for quick, free transport to Power and Light district.

The hotel staff was very attentive and very helpful, but the hallways needed to be vacuumed and the commons area needed to be cleaned from the over flow of bar drinkers. Also our room was very dated and the carpet needed to be replaced badly. Also everything in our room looked like it was from the 80s. - not in a retro-good look...more like a trashy porno.

The Hotel and conference room was in the same building along with places to eat and shop so it was great.

Met all of my expectations, although the desk in the room is showing its age.

Perfect Location ! Ask for room overlooking Hallmark. Merry Christmas. A+ A+ A+ A+ A+ A+ A+ A+

This hotel housed my Alma Mater and other teams playing in the NCAA Division III men's soccer finals. The hotel did a great job with tournament events and in general. Staff were very nice and attentive. Rooms were clean, comfortable and quiet. One of the doormen was a charming man who had been with the Harlem Globetrotters as a younger fellow. I had two very nice chats with him.

Came in for vacation to visit various sites. Great room, bed was comfortable with all the pillows and had all the amenities needed. Restaurant was fine, the servers were courteous and very friendly.

Fantastic stay. Great location, great room, close to popular attractions. Would definitely stay again.

very nice hotel. conveniently located, super friendly staff, clean room.

Very nice place to stay if you are in Kansas City. Close to attractions.

When checking in at 4 pm, we requested a king with view of downtown and was told all they had was a double and that we could check in in an hour. We were happy when we returned as they did give us what we originally asked for. Great room except for water pressure in sink.

They allowed us an early check-in. Room was perfect, bed super comfy *we're picky! Good location to everything we were looking for.

I have had two of my partners stay here twice. Both times I booked a King bed they did not get king beds.

Even though this was a business trip, this really turned into a little R&R!!!! Everything was fantastic!!!!

Was in town the weekend after Xmas. Needed a good central spot for restaraunts and bars. The Westin was perfect. Everything was clean considernig the holiday weekend. Cab took us everywhere we wanted to go downtime in minutes. Easy trip to Arrowhead the next morning. The Westin provided us everything we need.

Overall good stay, I was able to change due to last minute lay delays.

Simply, Great! Had a lot of fun and great time with my wife.

$16 self parking a night but no maps or people can tell you how to do it..$22 Valet and they actually stick there hand out for a tip! You have no choice you must use bell boy. $5.00 for a small bottle of apple juice.things close early get all your supplies before 7pm but if not prepair to pay the price if you forgot something at home! $16 for a cheesebuger that makes McDonalds look like the 4 star..what ever you do fill your bank account and bring lots of one dollar bills cause the people that work there actually stick there hands out for tips..yeah save a lot of money on here like i did but pay the diffrence when you get there..it is close to nothing..theres a mall thats suppose to be 80 acre? no more like a 1/4 acre the real mall is 17miles away..if you can get your car out of the valet..not a good choice for familys

The first night they spent 4 hours in my room fixing the bathroom lights. The second night I was awaken in the middle of the night by an alarm after I had been hearing what I thought was rain beating against the window. It turned out that a pipe had broken in my room and there was an inch of water on the floor. They moved me to another room promising that I would not have to pay for that night. The next room had a tv that did not work. That was fixed. The shower did not work properly so the water pressure was bad. I was unable to connect on the internet because the computer had me down in a totally different room besides the two that I had stayed in. When I went to get my bill. I was told that they could not take the one night off because I had pre-paid. Everyone was nice, but they were not able to get resolved. Still have not heard.

After an exciting football game between the Jayhawks and TCU, and a delicious seafood meal at Seasons 52 on the Plaza, we arrived at the Westin around 8:00 pm with an easy and quick check-in. Our room was very clean and near an ice machine for a nightcap. In the morning, there was a tremendous buzzing of people in the restaurant and lobby due to the upcoming Chiefs vs. Seahawks game at noon. The staff was very helpful in overcoming the crowd in the restaurant and the breakfast buffet was perfect. A great weekend!

1 E Pershing Rd Kansas City MO

The Westin Kansas City at Crown Center places you in Crown Center District, within a leisurely stroll of popular sights such as Crown Center and Liberty Memorial. This 4-star hotel has 724 guestrooms and offers a health club, a spa tub, and a rooftop terrace. Located in central Kansas City, the hotel is also near Hallmark Visitors Center and Sprint Center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


All of The Westin Kansas City at Crown Center's 724 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and coffee makers. Guests can expect WiFi, wired Internet, and 37-inch LCD TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, video-game consoles, and safes are also available.

Rooms


The Westin Kansas City at Crown Center offers a health club, a spa tub, and a sauna. Parking is USD 18.00 per day (USD 26.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 18.00 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include outdoor tennis courts, a rooftop terrace, and WiFi in public areas.

Property features

Room options

Room (Preferred)

King 1 | Full 2 | Sleeps 4

Room (Workout)

King 1 | Sleeps 2

Club Room

King 1 | Full 2 | Sleeps 4

Guest reviews for The Westin Kansas City at Crown Center

Everyone (4) Business (36) Couples (53) Family (28) Other (10) Friends (9)
4

nice hotel. very connected...

Everyone

Directly attached to Crown Center, connected by Link (indoor walkway) to Union Station, cable car stop right outside hotel for quick, free transport to Power and Light district.

By , from Iowa on Mar 14, 2017

Review comment responded on Mar 17, 2017

Thank you for sharing your feedback on your recent stay at The Westin Crown Center. I am pleased to hear you enjoyed your stay and were able to visit all the great shopping and dining in the Crown Center area. We value your business and hope to have you back again soon.

3

not what i was expecting.

Everyone

The hotel staff was very attentive and very helpful, but the hallways needed to be vacuumed and the commons area needed to be cleaned from the over flow of bar drinkers. Also our room was very dated and the carpet needed to be replaced badly. Also everything in our room looked like it was from the 80s. - not in a retro-good look...more like a trashy porno.

By on Dec 12, 2016

Review comment responded on Dec 14, 2016

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear our staff was friendly and accommodating. We are very excited to be renovating our guest room sin 2017. I look forward to having you back once the renovations are complete to hear your feedback! Thank you again for sharing your comments.

5

hotel in kansas city mo.

Everyone

The Hotel and conference room was in the same building along with places to eat and shop so it was great.

By on Apr 21, 2016

Review comment responded on Apr 25, 2016

Thank you for sharing your feedback on your visit to The Westin Crown Center. It is great to hear you enjoyed your stay and that our staff was friendly and accommodating, making sure you had everything you needed for a top notch experience We value your business and hope to serve you as our guest again.

4

crown center hotel in kansas city

Everyone

Met all of my expectations, although the desk in the room is showing its age.

By , from Los Angeles on Apr 20, 2016

Review comment responded on Apr 25, 2016

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your overall stay and that the location worked out to your convenience. We are very fortunate to be centrally located in Crown Center. We appreciate your comments and look forward to having you back in the future.

5

business

BusinessTravelers

Perfect Location ! Ask for room overlooking Hallmark. Merry Christmas. A+ A+ A+ A+ A+ A+ A+ A+

By on Dec 10, 2015

5

great place

Singles

This hotel housed my Alma Mater and other teams playing in the NCAA Division III men's soccer finals. The hotel did a great job with tournament events and in general. Staff were very nice and attentive. Rooms were clean, comfortable and quiet. One of the doormen was a charming man who had been with the Harlem Globetrotters as a younger fellow. I had two very nice chats with him.

By on Dec 7, 2015

5

great vacation

Singles

Came in for vacation to visit various sites. Great room, bed was comfortable with all the pillows and had all the amenities needed. Restaurant was fine, the servers were courteous and very friendly.

By on Sep 26, 2015

4

great weekend trip

GetawayWithFriends

Fantastic stay. Great location, great room, close to popular attractions. Would definitely stay again.

By on Aug 18, 2015

4

clean, professional

BusinessTravelers

very nice hotel. conveniently located, super friendly staff, clean room.

By on Aug 5, 2015

4

very nice hotel

Singles

Very nice place to stay if you are in Kansas City. Close to attractions.

By on Aug 4, 2015