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The Westin Kansas City at Crown Center

4.0 star property

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Photo gallery for The Westin Kansas City at Crown Center

Terrace/patio
Meeting facility
Lobby
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 E Pershing Rd, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪2 min walk‬
  • Place, Hallmark Visitors Center
    ‪5 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(47 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(63 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

Westin, Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Westin, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

Westin, Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Westin, Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Corner

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds

  • 384 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Corner

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 602 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Club Suite, 1 Bedroom (SW-M) | Lounge

Club Suite, 1 Bedroom (SW-M)

  • 1502 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Club Suite, 1 Bedroom (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Bedroom (SW-M)

  • 1973 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom (SW-M)

Royal Suite, 1 Bedroom (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Royal Suite, 1 Bedroom (SW-M)

  • 1973 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed, City View (View)

Club Suite, 1 Double Bed, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Double Bed, City View (View)

  • 2650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, City View (View)

Presidential Suite, 1 Double Bed, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Presidential Suite, 1 Double Bed, City View (View)

  • 2650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Kansas City

Located in Crown Center District within a short walk of Hallmark Visitors Center, The Westin Kansas City at Crown Center is within a mile (2 km) of other popular sights such as T-Mobile Center. This 724-room, 4-star hotel has an outdoor pool along with a gym and a hot tub.

What's nearby

  • Crown Center - 1 min walk - 0.0 miles
  • LEGOLAND® Discovery Center - 2 min walk - 0.1 miles
  • SEA LIFE Kansas City Aquarium - 2 min walk - 0.1 miles
  • Hallmark Visitors Center - 5 min walk - 0.3 miles
  • Science City at Union Station - 6 min walk - 0.4 miles

Getting around

  • Union Station Tram Stop - 3 min walk
  • Kansas City Union Station - 4 min walk
  • Kansas City International Airport (MCI) - 30 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬10 min walk
  • ‪One East Urban Bar + Kitchen - ‬1 min walk
  • ‪Burnt End BBQ - ‬3 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Town Topic Hamburgers - ‬14 min walk

About this property

The Westin Kansas City at Crown Center

At The Westin Kansas City at Crown Center, guests enjoy features like an outdoor pool, a gym, and a sauna. Parking is available for USD 33.00 per day (USD 45.00 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include a rooftop terrace, free WiFi in public areas, and a hot tub.
Guests can expect to find WiFi and 55-inch Smart TVs with satellite channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • One East

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • 54,149 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 33.29 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 33.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

Frequently asked questions

Is free cancellation available at The Westin Kansas City at Crown Center?

The Westin Kansas City at Crown Center provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Kansas City at Crown Center?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at The Westin Kansas City at Crown Center on Apr 24, 2026 start from $254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Westin Kansas City at Crown Center?

This hotel is situated in Crown Center District, just steps from Crown Center and LEGOLAND® Discovery Center. You'll also find Science City at Union Station and Hallmark Visitors Center less than a mile away.

Will I be able to park at The Westin Kansas City at Crown Center?

Yes, valet parking is offered for USD 45 per day with in/out privileges and self parking is available for USD 33 per day with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does The Westin Kansas City at Crown Center have a casino on the premises?

No, The Westin Kansas City at Crown Center doesn't have a casino.

Is there an indoor pool at The Westin Kansas City at Crown Center?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at The Westin Kansas City at Crown Center?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does The Westin Kansas City at Crown Center have a hot tub?

No, but this hotel does have a sauna.

Does The Westin Kansas City at Crown Center have a restaurant with a breakfast menu?

Yes, The Westin Kansas City at Crown Center serves buffet breakfast for a surcharge each morning at One East.

Does The Westin Kansas City at Crown Center allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Westin Kansas City at Crown Center for a fee of USD 25.00 per accommodation, per night.

Does The Westin Kansas City at Crown Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Westin Kansas City at Crown Center?

The closest major airport to The Westin Kansas City at Crown Center is Kansas City International Airport (MCI), which is 21.5 mi away (30 minutes by car).

Can I book a room with a balcony at The Westin Kansas City at Crown Center?

No, there aren't any guestrooms at The Westin Kansas City at Crown Center that offer a balcony.

Does The Westin Kansas City at Crown Center host weddings?

Take advantage of the wedding venue at The Westin Kansas City at Crown Center if you plan to say "I do" during your trip.

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1002 reviews
Rating 8 - Good. 165 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 1 night in Mar 2026

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t realize breakfast was offered as part of the stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Troy

Stayed 1 night in Dec 2025

10/10 Excellent

Jeanne

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Stayed 1 night in Dec 2025

10/10 Excellent

Austin

Stayed 2 nights in Dec 2025

6/10 Okay

Ronald

Traveled with family
yes
Stayed 1 night in Dec 2025

4/10 Poor

Ashley

Traveled with family and small children
Disliked: Cleanliness
Roomed next to barking dogs. Website said pool was open the day before we arrived and it didn’t open until the day we left. Cockroach crawled over my husband’s foot the night before we left and the hotel would not even consider refunding us for the night.
Stayed 3 nights in Dec 2025

4/10 Poor

Rick

when we booked, we asked for adjoining rooms with two double beds. When we arrived, they were not able to comply. They offered one king size room adjoining two double beds, which would’ve been perfect. However they charged three dollars for the rollaway bed we needed.
Stayed 1 night in Dec 2025

6/10 Okay

Catherine

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There was someone else’s old food left in the refrigerator. Trash was not emptied, no towels were replaced during our 3 day stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Patti

Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Stayed 4 nights in Dec 2025

10/10 Excellent

Annette

Stayed 2 nights in Dec 2025

10/10 Excellent

Deanna

Stayed 2 nights in Dec 2025

6/10 Okay

Randy

Traveled with family
Had none. No ont told us you had breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was so helpful and personable. The food at the restaurant was very good. It was quiet. Would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

PATTI

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2025

4/10 Poor

Mayra, Floral Park

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The staff support was lacking. We had issues checking in. When asked for water to take medication upon check in after a long flight they wanted to charge us $5. We booked a room for 3 people and the room was very tiny. We had to go and ask for more towels and pillows. No one came to clean or check on us
Stayed 2 nights in Dec 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
My stay would have been better if there wasn’t marijuana smell on my floor , I was sick at my stomach and a migraine for two days. I called twice to the front desk, FINALLY the night manager said I’ll move you, which I had to do by MYSELF. I was hoping for a little more than what I received for the inconvenience, perhaps a free night stay off my bill. For the amount I spent on my room at least they could have done was a night or two compensation. I mean come on, I was missable for two days. This is my second year coming and would like to come back next year, but I’m hoping I get treated better and with a better view than I had the first 3 days I had, Sat and Sun nights were better and the view was beautiful looking over the square with the lights. I’m just hoping that I’m treated better next year.
My room I was moved to AFTER I was sick for 2-3 days
My view from my room on the 6th floor with the horrible marijuana smell. Sick @ stomach and migraine for 3 days
Stayed 4 nights in Nov 2025

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service
Westin crown Center has lovely service and is close to everything.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2025

2/10 Terrible

Alysha

Stayed 3 nights in Nov 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities
Everything was Excellent. This was my 1st time staying there and I had a Wonderful time. Even joking around with the Hallmark Stars security guards. Thank you for helping me have a Wonderful Birthday/Christmas present to myself ever ❤️
Stayed 3 nights in Nov 2025

10/10 Excellent

Carrie, Springfield

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everyone was so helpful and polite during our stay.
Stayed 2 nights in Nov 2025

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