Over an hour wait for the shuttle, after three calls to the front desk for status, the attendant expressed indifference and no apologies. When i saw a broken down can and asked her if that could be it, she said, "oh yeah, he had a flat tire but thats the shuttle you should get on" arrived at hotel 130am. Flight landed at midnight. Never staying at sonesta again. I want my money back.
The property was beautiful but when reservations were made i specifically booked with hot tub because of back problems . If hot tub is not working i think a credit should be given for the room . Although the property was beautiful, i will not be booking here again .also once my credits are finished i will not be using orbitz in the future
I liked that it has a pool, but the jacuzzi wasn't working. I love that the waffle house is so close too!
The staff that greeted me were kind and upbeat which made my day. After traveling all day it was nice to be greeted with cheerful people! They were also helpful to give me directions to airport. Room was clean and bed was extremely comfortable.
One of the best hotels I have stayed at I will go back
It was awesome.... Two things is disliked, 1. Breakfast was advertised and I didn't get it and 2. Jacuzzi was broke
The property was ok the staff was excellent but the hot tub was out of order the whole we were there and that was the main reason why I selected this hotel.
We stayed 5 nights and would stay again if we are ever back in the area.
We asked for a quiet room on the top floor and that’s exactly what we got! There are only a couple restaurants in the immediate area which was a bummer, but the hotel was great. We had a cute little balcony and the room was pretty spacious.
The rooms were nice and clean! Staff was wonderful!!
Everything was great, they allowed us to keep our vehicle parked there while we went on our trip. Stayed there both on the front end and back end of our vacation. Worked great.
Quiet. Great location in relation ro the airport. (5 min away). Comfy beds. Friendly staff.
Sonesta Select Kansas City Airport Tiffany Springs places you within 2 miles (3 km) of Tiffany Greens Golf Course and Zona Rosa Shopping Mall. This 3-star hotel welcomes guests with 149 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also available. Housekeeping is available on request.
Guests staying at Sonesta Select Kansas City Airport Tiffany Springs enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a business center, express check-in, and express check-out.
Over an hour wait for the shuttle, after three calls to the front desk for status, the attendant expressed indifference and no apologies. When i saw a broken down can and asked her if that could be it, she said, "oh yeah, he had a flat tire but thats the shuttle you should get on" arrived at hotel 130am. Flight landed at midnight. Never staying at sonesta again. I want my money back.
The property was beautiful but when reservations were made i specifically booked with hot tub because of back problems . If hot tub is not working i think a credit should be given for the room . Although the property was beautiful, i will not be booking here again .also once my credits are finished i will not be using orbitz in the future
Terese, I am so sorry that we were unable to fulfill your wants in a hotel. Unfortunately, our hot tub has been down due to some maintenance issues. Hopefully we can get the issue resolved soon.
I liked that it has a pool, but the jacuzzi wasn't working. I love that the waffle house is so close too!
The staff that greeted me were kind and upbeat which made my day. After traveling all day it was nice to be greeted with cheerful people! They were also helpful to give me directions to airport. Room was clean and bed was extremely comfortable.
One of the best hotels I have stayed at I will go back
It was awesome.... Two things is disliked, 1. Breakfast was advertised and I didn't get it and 2. Jacuzzi was broke
The property was ok the staff was excellent but the hot tub was out of order the whole we were there and that was the main reason why I selected this hotel.
We stayed 5 nights and would stay again if we are ever back in the area.
We asked for a quiet room on the top floor and that’s exactly what we got! There are only a couple restaurants in the immediate area which was a bummer, but the hotel was great. We had a cute little balcony and the room was pretty spacious.
We do apologize that your experience was less than ideal. The shuttle had a flat tire, which the driver did manage to change and get back on the road in 45 mins. The lack of communication from our desk person will be addressed. We do hope you give us another chance to make your experience great!