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Holiday Inn Express and Suites Kansas City Airport

2.5 out of 5.0

Recent guest reviews

We walked in - manager on computer and does not even look up to welcome us to the hotel. Then a front desk employee jumps on the computer when manager walks away. dressed in jeans and looking very unprofessional. His demeanor was off and the overall experience was not a good first impression. Failed to tell us internet was down. Failed to tell us how to turn on the lights as it is on an energy saving program. Not a friendly crew. Room was clean and that was all I really needed. I would probably stay somewhere else next time. For a new hotel I just expect more.

Very clean and the staff went out of their way to make our stay amazing

Staff from front desk, to cleanliness and shuttle service was first rate. Breakfast was not good, and room was noisy with sound bleed-over from above and adjacent rooms. Could here TV and one guest moving about overhead. Pillows were uncomfortable---woke up with a sore neck. Would rather pay a little more and have a better facility.

Hotel was rather sterile.... Acceptable but not warm or inviting.

Nice clean quiet hotel close to the airport. Beautifully decorated.

Great hotel - the breakfast was FANTASTIC and well worth it! The room was great - the only very minor issue was that we could hear some type of a mechanical noise in our room the whole time (maybe the elevator system, but we were a ways from the elevator). The pool was great - a little extra chlorine-y, but a nice facility. We would stay here again!!

Nice enough staff, clean rooms, average breakfast. What more do you need?

I selected this hotel for the location. It was close to the work I was attending to and the airport. Easy to find and easy to get in and out of. The room was well maintained and very comfortable. Everything I would look for in a moderately priced hotel.

The hotel was clean, the service was berry good,I will recommend this hotel.

Cool use of the room keys to save energy. Fun decor. Breakfast was very lacking.

We frequent these hotels fir thier reliability in comfort and they surpassed all prior experiences with Holiday Inn

we stayed as we had an early flight. price was good and the rooms were nice with free breakfast. there is not much around but that didn't affect us

The staff were very kind and helpful. The room was large and comfortable. It was quiet as well.

We stayed here and did park & ride to the airport the next day; it was perfect! Very pretty and modern... everything looked new. The room was great, staff super-friendly. The gym equipment was old, that was our only complaint. Park & ride is a great deal, $5/day vs $7 for airport parking they don't charge an extra day if you leave in the morning and return later in the day like the airport parking does.

Tons of area construction, but still a nice quiet place to stay.

Very nice hotel and easy check in/out. Nice selection for a quick breakfast.

I am a committed Holiday Inn Express patron. They are predictably good.....clean, good bed, comfortable pillows and linens, good breakfast.... The only thing that could be better is a more comfortable chair.

Very nice and clean! Staff was great! Great location!

Went to KC for a family gathering. The location was great. The room was beautiful, clean and energy efficient. The staff was so friendly and helpful. We took the shuttle to Zona Rosa. The only thing I wish it had was a place to get a drink.

My family and I spent the weekend in KC to take our kids to a downtown discovery center. We were trying to cut down our expenses and thought we may need to cut our trip a day short because of the hotel prices in downtown KC. But then we found the Holiday Inn Express. The price was nearly half of what downtown hotels were going for. We were very pleased with our experience. The staff was professional and friendly. The pool was salt-water instead of chlorine. Loved that! We did have a little trouble with the hot-tub not getting hot enough on our last day. Breakfast was great. There pancakes, omelets, cinnamon rolls, boiled eggs, cereal, yogurt and more. The only drawback for this place is that it does take a little drive (about 15-20 minutes) to get downtown. But it's worth the drive, and I would stay there again.

9550 NW Polo Dr Kansas City MO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Tarrytown within 2 miles (3 km) of Tiffany Greens Golf Course, Holiday Inn Express and Suites Kansas City Airport is within a few miles (5 km) of Zona Rosa. This 100-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's near the airport and also close to Harley-Davidson Factory and Zona Rosa Shopping Mall.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are other standard amenities.


Property features

Guests staying at Holiday Inn Express and Suites Kansas City Airport enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. A multilingual staff is on hand to assist with tours/tickets and securing valuables. Additional amenities include 2 meeting rooms, a business center, and a computer station.

Room options

Suite, Non Smoking

Full 2 | Queen 2 | Sleeps 6

Standard Room

King 1 | Queen 1 | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express and Suites Kansas City Airport

Everyone (5) Business (4) Couples (5) Family (6) Friends (2) Other (2)
3

bad first impression

Everyone

We walked in - manager on computer and does not even look up to welcome us to the hotel. Then a front desk employee jumps on the computer when manager walks away. dressed in jeans and looking very unprofessional. His demeanor was off and the overall experience was not a good first impression. Failed to tell us internet was down. Failed to tell us how to turn on the lights as it is on an energy saving program. Not a friendly crew. Room was clean and that was all I really needed. I would probably stay somewhere else next time. For a new hotel I just expect more.

By , from Chicago on Nov 1, 2017

5
Everyone

Very clean and the staff went out of their way to make our stay amazing

By on Sep 5, 2017

Review comment responded on Sep 9, 2017

Thank you for your great feedback of your stay. We have posted these for our employees to read. Visit us again while in KC!

3

excellent staff and services/sub-par facilities

Everyone

Staff from front desk, to cleanliness and shuttle service was first rate. Breakfast was not good, and room was noisy with sound bleed-over from above and adjacent rooms. Could here TV and one guest moving about overhead. Pillows were uncomfortable---woke up with a sore neck. Would rather pay a little more and have a better facility.

By on Mar 16, 2017

3

acceptable

Everyone

Hotel was rather sterile.... Acceptable but not warm or inviting.

By , from c on Nov 23, 2016

5
Everyone

Nice clean quiet hotel close to the airport. Beautifully decorated.

By , from Lincoln, NE on Mar 15, 2016

5

great place to stay!

Families

Great hotel - the breakfast was FANTASTIC and well worth it! The room was great - the only very minor issue was that we could hear some type of a mechanical noise in our room the whole time (maybe the elevator system, but we were a ways from the elevator). The pool was great - a little extra chlorine-y, but a nice facility. We would stay here again!!

By on Dec 1, 2015

5

comfortable and clean

BusinessTravelers

Nice enough staff, clean rooms, average breakfast. What more do you need?

By on Nov 15, 2015

4

perfect business trip

BusinessTravelers

I selected this hotel for the location. It was close to the work I was attending to and the airport. Easy to find and easy to get in and out of. The room was well maintained and very comfortable. Everything I would look for in a moderately priced hotel.

By on Oct 30, 2015

5

great family trip

Families

The hotel was clean, the service was berry good,I will recommend this hotel.

By on Sep 21, 2015

4

nice high tech hotel

GetawayWithFriends

Cool use of the room keys to save energy. Fun decor. Breakfast was very lacking.

By on Jan 12, 2015