Overall it was very good - there are just an increasing number of little details, repairs that go unfixed, etc. that bring down the value of the property in my eyes.
The pictures of the hotel are far from real. There was no spa/hot tub as depicted in their photos. Breakfast was also a joke. But the worst was that they did not clean our room at all!!!
Property was very clean. I've stayed here before and it's always clean and comfortable.
Very friendly staff. Beautiful decor. Great breakfast. Super comfy beds. Love the bathroom.
The property was great and the emenities were exactly what we needed. The only thing thing that bothered me was the fire alarm went off twice at 3:45 and again and 4:00am which at that point I was already awake and ready to start the day.
The weekend children's sports teams made our weekend stay very unpleasant! The children took over the pool and spa and then it had to be closed down because of a chemical issue after they all left! They ran the hallways til all hours of the morning and nothing was done about it. On the positive side, the breakfast was good and filling.
Breakfast was great, excellent shuttle service and hotel rooms . Front desk customer service can be improved by being more friendly!
Nice hotel. Close to airport. Had late check in and early check out. Everything went very smoothly.
Overall my Short stay was excellent. All personnel were professional and helpful. Just what I expected.
Very up to date with friendly staff and clean rooms. The beds were very comfortable and the rooms were very spacious. The breakfast was excellent with many choices and actual Cinnabon cinnamon rolls. Would highly recommend to anyone looking for a great hotel at an amazing price
Really nice hotel and staffs. The room is clean. The location is quiet and safe.
Great experience and very clean! Friendly staff and excellent customer service. The beds were a bit too hard for my liking and woke up sore but was still impressed.
In town for a business trip, and picked this hotel for distance to the airport. Great hotel and was pleased with how nice the room was.
We walked in - manager on computer and does not even look up to welcome us to the hotel. Then a front desk employee jumps on the computer when manager walks away. dressed in jeans and looking very unprofessional. His demeanor was off and the overall experience was not a good first impression. Failed to tell us internet was down. Failed to tell us how to turn on the lights as it is on an energy saving program. Not a friendly crew. Room was clean and that was all I really needed. I would probably stay somewhere else next time. For a new hotel I just expect more.
Very clean and the staff went out of their way to make our stay amazing
Staff from front desk, to cleanliness and shuttle service was first rate. Breakfast was not good, and room was noisy with sound bleed-over from above and adjacent rooms. Could here TV and one guest moving about overhead. Pillows were uncomfortable---woke up with a sore neck. Would rather pay a little more and have a better facility.
Hotel was rather sterile.... Acceptable but not warm or inviting.
Located within 2 miles (3 km) of Tiffany Greens Golf Course, Holiday Inn Express and Suites Kansas City Airport, an IHG Hotel is within 3 miles (5 km) of Zona Rosa Shopping Mall. This 109-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
The 109 rooms have an array of amenities, including microwaves, coffee makers, and free newspapers. Guests can expect 33-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and ironing boards.
At Holiday Inn Express and Suites Kansas City Airport, an IHG Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include a business center, a computer station, and laundry facilities.
Overall it was very good - there are just an increasing number of little details, repairs that go unfixed, etc. that bring down the value of the property in my eyes.
The pictures of the hotel are far from real. There was no spa/hot tub as depicted in their photos. Breakfast was also a joke. But the worst was that they did not clean our room at all!!!
Property was very clean. I've stayed here before and it's always clean and comfortable.
Very friendly staff. Beautiful decor. Great breakfast. Super comfy beds. Love the bathroom.
The property was great and the emenities were exactly what we needed. The only thing thing that bothered me was the fire alarm went off twice at 3:45 and again and 4:00am which at that point I was already awake and ready to start the day.
Thank you for staying with us! I apologize for the inconvenience you faced during your stay! Have a great day.
Thank you for staying with us! Have a great day.
Thank you for staying with us! Have a great day!
The weekend children's sports teams made our weekend stay very unpleasant! The children took over the pool and spa and then it had to be closed down because of a chemical issue after they all left! They ran the hallways til all hours of the morning and nothing was done about it. On the positive side, the breakfast was good and filling.
I would like to apologize for all the disruptions you faced during your stay. We hope to serve you again in the future and show you how relaxing our property can be! :) Have a great day.
Breakfast was great, excellent shuttle service and hotel rooms . Front desk customer service can be improved by being more friendly!
Thank you for staying with us and for taking the time to tell us about your experience! Have a wonderful day!
Nice hotel. Close to airport. Had late check in and early check out. Everything went very smoothly.
Thank you for staying with us! Have a great day!
Thank you for staying with us and we are so happy you enjoyed your stay. We look forward to seeing you again soon.