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Recent guest reviews

We booked 2 rooms for 2 nights. Condition of the rooms were very dated. Scuffs on the walls, uncomfortable furniture, no drawers for clothing….one room had a closet light that went on and off all day and night. Kerig coffee makers are old style. Only DECAF coffee pods and 2 tea pods in one room when we arrived. My son’s room was booked as a KING…he was assigned a room with 2 beds. Room 315 had sounds above them 24/7 that he described as having a “bowling alley” above them. Room 317 had regular feelings of a shaking like you feel in a minor earthquake tremor. ?????? The website shows pics of the coffee shop serving a buffet style breakfast… nope, it’s only pre-made stuff that they reheat for you and it’s a very limited selection. Website says there’s a restaurant called “Parker”…nope. The only food menu is thru the rooftop lounge and it’s a limited (bit good) menu of appetizer small plates a few entrees (they don’t inform you of this at check in. We reserved a cabana for $400 for 3 hrs at the rooftop pool. Tony was excellent and took good care of us…however, once again, the glass along the lap pool was splattered with something that looked like paint or caulking. ??? I could wipe it off with a wet finger. Clean it!!! Overall, we were expecting a really impressive, boutique style hotel and “splurged” for it. Very disappointing! What you see in the pics on their website and the descriptions are not accurate. Buyer beware.

Beautiful hotel! Love the location on the Country Club Plaza.

The hotel was very well maintained. It provided close access to the Plaza.

Friendly staff, comfortable rooms, good location.

Amazing hotel. A+ staff. Greatest bed/shower ever.

The staff was excellent! Jason at the front desk is exceptional. He went over and above to help me with every question, need, and experience! The Breakfast staff at the restaurant, the bar tender at the bar, and the staff In the Solarium were all professional and friendly. The valet staff were friendly and professional also. I felt very safe, and happy! The hotel is lovely and my room was beautiful With a fantastic tub (which I requested)

The courtyard was a nice area to relax. Parking should be included with stay.

We enjoyed the Tesla that shuttled us where we needed to be. The staff was so helpful and really made our stay in Kansas City.

Nice room, comfiest hotel bed I've ever slept in, and I loved the Tesla shuttle!

The hotel was very chic and modern. The lobby is beautiful. I especially love the painting. The room was fabulous!

W. 48th Place Kansas City MO

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Fitness center
  • Rooftop terrace

Located in Country Club Plaza Area within a mile (2 km) of University of Missouri-Kansas City, The Fontaine is within a few miles (5 km) of other popular sights such as Crown Center. This 132-room, 4.5-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a rooftop terrace.


Dining

Start each morning with to-go breakfast, available for a fee from 7:00 AM to 11:00 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.


Rooms

Guests can expect 55-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer designer toiletries and slippers, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Coffee makers, safes, and phones are other standard amenities. Weekly housekeeping is available.


Property features

At The Fontaine, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for USD 30 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for The Fontaine

Everyone (8) Couples (3) Family (5)
2
Family

We booked 2 rooms for 2 nights. Condition of the rooms were very dated. Scuffs on the walls, uncomfortable furniture, no drawers for clothing….one room had a closet light that went on and off all day and night. Kerig coffee makers are old style. Only DECAF coffee pods and 2 tea pods in one room when we arrived. My son’s room was booked as a KING…he was assigned a room with 2 beds. Room 315 had sounds above them 24/7 that he described as having a “bowling alley” above them. Room 317 had regular feelings of a shaking like you feel in a minor earthquake tremor. ?????? The website shows pics of the coffee shop serving a buffet style breakfast… nope, it’s only pre-made stuff that they reheat for you and it’s a very limited selection. Website says there’s a restaurant called “Parker”…nope. The only food menu is thru the rooftop lounge and it’s a limited (bit good) menu of appetizer small plates a few entrees (they don’t inform you of this at check in. We reserved a cabana for $400 for 3 hrs at the rooftop pool. Tony was excellent and took good care of us…however, once again, the glass along the lap pool was splattered with something that looked like paint or caulking. ??? I could wipe it off with a wet finger. Clean it!!! Overall, we were expecting a really impressive, boutique style hotel and “splurged” for it. Very disappointing! What you see in the pics on their website and the descriptions are not accurate. Buyer beware.

By , from Montgomery on Jul 9, 2022

Review comment responded on Jul 15, 2022

Dear William, Thank you for taking the time to let us know about your stay. Please know when booking through a third party we cannot guarantee a room type prior to arrival and we do our best to accommodate requests. Please accept our apologies for the aspects of your visit did not meet your expectations; we appreciate your important feedback and will be discussing your concerns with our team as we are always striving to improve our guest experience. We wish you pleasant future travels.

4
Everyone

By on Feb 3, 2022

5
Friends

Beautiful hotel! Love the location on the Country Club Plaza.

By on Aug 27, 2021

Review comment responded on Aug 30, 2021

Thank you for your feedback!

3
Everyone

By on Apr 4, 2021

Review comment responded on Apr 22, 2021

Thanks for staying with us here at The Fontaine! We are sorry that you encountered some issues/problems on your visit. Please reach out to us so we can improve the overall guest experience. Hope to have you stay again with us in the future

4
Everyone

By on Mar 1, 2021

Review comment responded on Mar 12, 2021

Thanks for the review! Sorry we could not get a 5 out of 5 from you though. If you could let us know where we can make improvements that would be greatly appreciated.

5
Everyone

By on Feb 22, 2021

Review comment responded on Mar 6, 2021

Thanks for the 5 out of 5 review! The Fontaine prides itself in providing the best possible experience to each one of our guests. Look forward to seeing you again in the near future

5
Partner Couples

The hotel was very well maintained. It provided close access to the Plaza.

By on Feb 15, 2021

Review comment responded on Feb 16, 2021

We appreciate the feedback about the hotel. We enjoy how close we are to the Plaza as well.

4
Everyone

By on Nov 30, 2020

Review comment responded on Nov 30, 2020

We appreciate the 4 out of 5 review. Sorry we could not get a 5 out of 5 from you. If you would like to discuss the details further please let us know. Hope we can have you stay again and give you that 5 out of 5 you deserve.

4
Family

Friendly staff, comfortable rooms, good location.

By , from Colorado Springs on Sep 28, 2020

Review comment responded on Sep 29, 2020

Thanks for the positive feedback! The Fontaine Hotel appreciates your comments. Hope we can see you again in the future and get a 5 out of 5 from you.

5
Family with small children Family

Amazing hotel. A+ staff. Greatest bed/shower ever.

By on Nov 9, 2019

Review comment responded on Nov 9, 2019

Thank you for staying with us! We appreciate your feedback!

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