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Sheraton Kansas City Hotel at Crown Center

4.0 star property
Hotel with an outdoor pool, steps from Crown Center

Choose dates to view prices

Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers
Lobby
Exterior
1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
2345 McGee Street, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min walk‬
  • Place, Hallmark Visitors Center
    ‪6 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Junior Suite, 1 King Bed with Sofa bed, Corner (View) | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

  • 545 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Corner

7.8 out of 10
Good
(6 reviews)
  • 859 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom

  • 1086 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Kansas City

Located in Crown Center District, Sheraton Kansas City Hotel at Crown Center is adjacent to Crown Center and within a 10-minute walk of other popular attractions like Hallmark Visitors Center. This 4-star hotel has 720 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Crown Center - 1 min walk - 0.0 miles
  • LEGOLAND® Discovery Center - 3 min walk - 0.2 miles
  • Hallmark Visitors Center - 6 min walk - 0.4 miles
  • Science City at Union Station - 8 min walk - 0.5 miles
  • T-Mobile Center - 19 min walk - 1.0 mile

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Burnt End BBQ - ‬5 min walk
  • ‪One East Urban Bar + Kitchen - ‬5 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪SPIN! Pizza - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Hotel with an outdoor pool, steps from Crown Center
Guests staying at Sheraton Kansas City Hotel at Crown Center enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 29.00 per day (USD 39.00 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect WiFi, wired internet, and 55-inch Smart TVs with cable channels and Netflix. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also available. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Meeting facility
The Westin Kansas City at Crown Center
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,003 reviews
$209 nightly
The price is $251
Nov 24 - Nov 25
Total with taxes and fees
The Westin Kansas City at Crown Center

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 20 2025 to December 19 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 33.29 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 5:00 AM to 10:00 PM.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Frequently asked questions

Is free cancellation available at Sheraton Kansas City Hotel at Crown Center?

Sheraton Kansas City Hotel at Crown Center offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Kansas City Hotel at Crown Center?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Sheraton Kansas City Hotel at Crown Center on Nov 24, 2025 start from $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sheraton Kansas City Hotel at Crown Center?

This hotel is situated in Crown Center District within a 10-minute walk of Crown Center and LEGOLAND® Discovery Center. You'll also find T-Mobile Center and Science City at Union Station less than a mile away.

Is parking available on site at Sheraton Kansas City Hotel at Crown Center?

Yes, covered valet parking is offered for USD 39.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Kansas City Hotel at Crown Center feature a casino?

No, Sheraton Kansas City Hotel at Crown Center doesn't have a casino.

Is there an indoor pool at Sheraton Kansas City Hotel at Crown Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 5:00 AM and 10:00 PM.

Is Sheraton Kansas City Hotel at Crown Center good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sheraton Kansas City Hotel at Crown Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Kansas City Hotel at Crown Center have a restaurant that serves breakfast?

Yes, Sheraton Kansas City Hotel at Crown Center serves a full breakfast for a surcharge each morning at Spectators.

Does Sheraton Kansas City Hotel at Crown Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Kansas City Hotel at Crown Center for a fee of USD 50.00 per accommodation, per stay.

Are there connecting rooms at Sheraton Kansas City Hotel at Crown Center?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sheraton Kansas City Hotel at Crown Center?

The closest major airport to Sheraton Kansas City Hotel at Crown Center is Kansas City International Airport (MCI), which is 20.7 mi away (26 minutes by car).

Are there rooms with balconies at Sheraton Kansas City Hotel at Crown Center?

No, there aren't any guestrooms with balconies at Sheraton Kansas City Hotel at Crown Center.

Does Sheraton Kansas City Hotel at Crown Center have a wedding venue?

There are wedding services available at Sheraton Kansas City Hotel at Crown Center if that's in your vacation plans.

Reviews

Sheraton Kansas City Hotel at Crown Center Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

10/10 Excellent

Audra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for highlighting Chappell Roan in the hotel! It’s such a great feeling to see businesses around KC support the queer community
Stayed 1 night in Oct 2025

8/10 Good

Peter

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were confusing. The ac in the room was very touchy and we were actually cold on a 96 degrees!
Stayed 1 night in Aug 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Devan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean friendly beautiful view from the room and Starbucks was close by Lol
Stayed 3 nights in Aug 2025

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service
This property is definitely showing its age and the rooms and pool area could use a little TLC. Our room was clean and quiet, and the bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Very unpleasant stay

The room wasn't clean. There was hair stuck all over the shower. It was hard to get a good picture of it. There was also hair inside the sink. Also, there was a stain in the carpet and on the lounger that looked like blood. The lounger was stained all around it in other areas, too. My spouse came 2 days later, and I had given the front desk his name. When he went down to get coffee, he stopped at the desk to get another card. (He didn't realize he didn't have his ID.) They asked for his ID, and due to his not having it, they called security on him and followed him to his room like a criminal. Then they never issued him an ID after they verified it was him. I was standing there, and they never apologized or asked me anything. Several times, we had to ask the desk for things, and they were so rude. The hotel was empty almost every day of my 7 days until Friday and Saturday, so you would think customer service would be important to keep people happy and bring in more clients. When it was busy, we had to wait 30 minutes to get out of the garage.
Stayed 7 nights in Jul 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything with the room & staff was great. The only thing I would complain about would be the pool. It really needs cleaned and could definitely benefit from some upgrades.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Stayed 1 night in Jul 2025

2/10 Terrible

Shivani

Stayed 1 night in Jul 2025

4/10 Poor

Larry

Traveled with partner
Disliked: Staff & service
We reserved an executive suite corner room online with Expedia, and paid upfront. When we got to the hotel they said they didn't have any rooms available and placed us in a traditional king room. They said we had to work out the problem with Expedia. In other words, no reimbursement on the hotels end. A large dental convention was going on to to busy to be served in their bar. Overall not a pleasant experience when you spend $520.00/night for a room. We stayed on the 33rd floor, and was asked to come to guest services to re-code our keys 3 times. I had asked for a bottle of water and was told the fee was $4.00/bottle or $10.00/if delivered to the room. I thought surely they could comp us a water since we had to continue to "come to the front desk" due to their mistakes. This weekend away was quite frustrating due to the Sheraton Hotel.
Stayed 1 night in Jul 2025

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Madison

Stayed 1 night in May 2025

2/10 Terrible

Christine

Liked: Cleanliness
Disliked: Staff & service, room comfort

I’m not handicap

We checked in at 2 and was told we had a specialty room he said King. But I ordered the queen with sofa. We were finally given key after 5pm check in was 4. I was in a handicap room? Why I asked the front desk manager and he was completely rude and not personal as if I was wrong? I feel like I was robbed of the $1300 as I missed dinner with family we were meeting in town since I had no where to get read and change. Then this morning I ask for a manager don’t get one and the gentleman made me also feel like I was a problem. My shower was in a handicap bathroom with water completely covering the floor. Poor design and dangerous because I slipped and fell. I honestly feel a full refund is appropriate given the horrible service by front desk manager and agents. Also given keys to shut me up and now waited 20 more minutes for it to be cleaned. Walk in now the door knocking and it’s maintenance because the A/C wasn’t working. I still couldn’t get ready in time for my evening plans
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Stayed 1 night in May 2025

10/10 Excellent

Christie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place! The staff was friendly and helpful; location was ideal; bed was extremely comfortable; room was surprisingly quiet given its location. The only downside was that the carpets in our room had just been cleaned (literally they were finishing up as we were walking into our room) so they were wet and the room wreaked of cleaning chemicals. We requested a box fan which they promptly delivered and we were able to open the window vent to help draw out the fumes. Because the hotel was sold out, they couldn’t relocate us.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

2/10 Terrible

Benjamin, Ballwin

Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Terri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service, clean rooms, great beds, quiet, walkable area with lots to do and the streetcar is nearby to take you places as well. Loved it!
Stayed 2 nights in May 2025

8/10 Good

Samuel

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Was there for a Granddaughter at Children’s Mercy and felt at home.
Stayed 3 nights in Mar 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service
For a $350 / night hotel, we couldn't get the A/C to work in the room, we had to pay to park $29, didn't get breakfast, the "heated" pool was probably 55 degrees and not only unheated but an aqua cemetery of bugs and mosquitoes. Every time I stay a night at a "nice hotel" I'm reminded why it's completely not worthy it. For half the price (or probably even less) I could stay at a Hampton Inn, with a more comfortable bed, rooms at the same level of finish, a damn breakfast, not get charged for parking, an indoor heated pool and while I won't be wowed, I won't be incredibly disappointed either because I won't be expecting to be impressed either. Goodness Sheraton, it's called the hospitality industry for a reason. Never again.
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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