Sheraton Kansas City Hotel at Crown Center

4.0 star property
Hotel with an outdoor pool, steps from Crown Center

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Photo gallery for Sheraton Kansas City Hotel at Crown Center

Meeting facility
Exterior
Lobby
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2345 McGee Street, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min walk‬
  • Place, Hallmark Visitors Center
    ‪6 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(39 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

10.0 out of 10
Exceptional
(1 review)
  • 545 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Corner

7.8 out of 10
Good
(6 reviews)
  • 859 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 Bedroom

  • 1086 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Kansas City

Located in Crown Center District, Sheraton Kansas City Hotel at Crown Center is adjacent to Crown Center and within a 10-minute walk of other popular attractions like Hallmark Visitors Center. This 4-star hotel has 720 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Crown Center - 1 min walk - 0.0 miles
  • LEGOLAND® Discovery Center - 3 min walk - 0.2 miles
  • SEA LIFE Kansas City Aquarium - 3 min walk - 0.2 miles
  • Hallmark Visitors Center - 6 min walk - 0.4 miles
  • Science City at Union Station - 8 min walk - 0.5 miles

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Burnt End BBQ - ‬5 min walk
  • ‪One East Urban Bar + Kitchen - ‬5 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Pierpont's - ‬7 min walk
  • ‪SPIN! Pizza - ‬5 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Hotel with an outdoor pool, steps from Crown Center
Guests staying at Sheraton Kansas City Hotel at Crown Center enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 33.00 per day (USD 45.00 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect WiFi, wired internet, and 55-inch Smart TVs with cable channels and Netflix. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also available. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 20 2025 to December 19 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 33.29 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 33.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 5:00 AM to 10:00 PM.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Frequently asked questions

Is free cancellation available at Sheraton Kansas City Hotel at Crown Center?

Sheraton Kansas City Hotel at Crown Center offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around Sheraton Kansas City Hotel at Crown Center?

This hotel is situated in Crown Center District within a short 1-minute walk of Crown Center and also 18 minutes on foot from T-Mobile Center. You'll also find LEGOLAND® Discovery Center and Hallmark Visitors Center less than a mile away.

Is parking available on site at Sheraton Kansas City Hotel at Crown Center?

Yes, covered valet parking is offered for USD 45.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Kansas City Hotel at Crown Center feature a casino?

No, Sheraton Kansas City Hotel at Crown Center doesn't have a casino.

Is there an indoor pool at Sheraton Kansas City Hotel at Crown Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 5:00 AM and 10:00 PM.

Is Sheraton Kansas City Hotel at Crown Center a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sheraton Kansas City Hotel at Crown Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Kansas City Hotel at Crown Center have a restaurant that serves breakfast?

Yes, Sheraton Kansas City Hotel at Crown Center serves a full breakfast for a surcharge each morning at Spectators.

Does Sheraton Kansas City Hotel at Crown Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Kansas City Hotel at Crown Center for a fee of USD 50.00 per accommodation, per stay.

Does Sheraton Kansas City Hotel at Crown Center have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sheraton Kansas City Hotel at Crown Center?

The closest major airport to Sheraton Kansas City Hotel at Crown Center is Kansas City International Airport (MCI), which is 20.7 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Sheraton Kansas City Hotel at Crown Center?

No, at Sheraton Kansas City Hotel at Crown Center, there aren't any guestrooms that list a balcony.

Does Sheraton Kansas City Hotel at Crown Center have a wedding venue?

There are wedding services available at Sheraton Kansas City Hotel at Crown Center if that's in your vacation plans.

Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Chantel

Liked: Cleanliness
We were checked in and hanging out in our room when other guests entered our room. Apparently they checked these guests into our room. An absolute safety issue. The staff’s initial response was to call it a “misunderstanding” and tried to imply it was on us. They back tracked and finally apologized and said they would give us new keys.
Stayed 2 nights in Oct 2025

10/10 Excellent

Audra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for highlighting Chappell Roan in the hotel! It’s such a great feeling to see businesses around KC support the queer community
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was great, very friendly. Our room had hair left in the tub and around the toilet, which as a bit gross. We were close to shopping, food, & tons of entertainment. The KC Streetcar was close, so we could get downtown easily.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jodi

Stayed 1 night in Oct 2025

10/10 Excellent

Yesmin

Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Remarkable experience from checking in, parking, late night food service after a concert, and a quiet dark to a comfortable room for the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Stayed 1 night in Oct 2025

10/10 Excellent

Whitlea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

John

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities
This place was not an enjoyable stay. Half the elevators were down. We had the thermostat set at 60° and the temp was cooler outside than in the room. We had broken electrical outlets that were unsafe and lights would go on and off by themselves water pressure in the shower was low. The food in the eateries was outrageous on top of that. The only thing that was convenient o bout the place is they had room for our organization to have meetings.
Stayed 2 nights in Sep 2025

10/10 Excellent

Louis

Traveled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Quick and easy check in. Room nice and clean.
Stayed 1 night in Sep 2025

6/10 Okay

Audra

Business traveler
Liked: Room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

We stayed at this hotel 10 years ago for our wedding night and again for anniversary. They are so kind and generous to offer us an upgrade for the occasion. The room service was delicious and the room was impeccable. Love this hotel!
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Just ok

We got a suite for the night gor the 4 of us, there was 1 blanket. Went to the service counter and they said they were out. Bedroom window was broken and would not close. Bedroom shade was also broken and would only go halfway down. For as much money as we spent for the night the room should have been immaculate and there should have been enough blankets for us and the kids, especially since I booked ahead. Other than those couple of things the suite was nice and clean and staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Aug 2025

8/10 Good

Peter

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were confusing. The ac in the room was very touchy and we were actually cold on a 96 degrees!
Stayed 1 night in Aug 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Devan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean friendly beautiful view from the room and Starbucks was close by Lol
Stayed 3 nights in Aug 2025

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service
This property is definitely showing its age and the rooms and pool area could use a little TLC. Our room was clean and quiet, and the bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Very unpleasant stay

The room wasn't clean. There was hair stuck all over the shower. It was hard to get a good picture of it. There was also hair inside the sink. Also, there was a stain in the carpet and on the lounger that looked like blood. The lounger was stained all around it in other areas, too. My spouse came 2 days later, and I had given the front desk his name. When he went down to get coffee, he stopped at the desk to get another card. (He didn't realize he didn't have his ID.) They asked for his ID, and due to his not having it, they called security on him and followed him to his room like a criminal. Then they never issued him an ID after they verified it was him. I was standing there, and they never apologized or asked me anything. Several times, we had to ask the desk for things, and they were so rude. The hotel was empty almost every day of my 7 days until Friday and Saturday, so you would think customer service would be important to keep people happy and bring in more clients. When it was busy, we had to wait 30 minutes to get out of the garage.
Stayed 7 nights in Jul 2025