Holiday Inn Express Hotel & Stes Kansas City Sports Complex2.5 out of 5.0
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Recent guest reviews
Not within walking distance as one might expect given the name of the hotel.
My stay was very nice, the hotel amenities are awesome, the continental breakfast was delicious. The rooms were clean and the beds were extremely comfortable. All of the staff people were very courteous and helpful, anything request was accommodated. There is only one thing and that is that the maid service should clean the bathroom mirrors in between guest. Overall it was an exceptional stay.
the swimming pool was not working. that was why we booked this one. WE did get to drive a little ways to the plaza. It was easy to find. there are places to eat but it is hard to get to the hotel. only one exit and easy to miss.
Hotel itself was ok, the room was very nice and we were surprised to get a Jacuzzi in our suite. The staff was not so friendly at check inn and slightly rude but it was also quite late so perhaps that played a role. Breakfast itself was a little disappointing, pre-made stuff not cooked fresh but the staff was extra helpful there and warmed up a boiled egg for my daughter. Overall good value.
Did not really care for the location. I thought there would be more around the hotel for things to do while we waited for the game but, we ended up driving acroos town. The pool was dirty and the hot tub was out of order. Our room was nice and the hotel staff was very pleasant. All in all it wasn't a bad stay.
This hotel is hard to find. I got into my room late. First thing I noticed is there was no luggage stand. I went right to bed. Got up the next morning to shower, there were no towels.none. The bath tub was missing parts and the enamal was coming off as there were rust stains in the tub as well. The staff was friendly and got me another room. The damage was done. I won`t be staying there again.
we were tired when we got there. we had trouble finding the place. the pool smelled mildew and they had closed it just that day to work on the ceiling. we chose this hotel for the pool. but the evening shift person on duty was WONDERFUL. She was able to direct us to the plaza and to a place to pick up a few items. she was willing to take the extra mile to help us. we LOVED her. she should have a raise. breakfast was okay but the ham and eggs were gone by 0800, we didn't get any. that was sad as we had picked the place for breakfast and pool. we would stay there again but need better directions on internet. the phone number was wrong on the interenet
I've stayed at several Holiday Inn Express hotels over the years and this one really dissapointed in a couple of ways. But first, the good things. The room and hotel were clean and well maintained. The staff was exceptional!! Now for the bad. First, the hotel is located in such a way that it's difficult to get to if headed west on Hwy. 350. A lot of traffic! The hotel is not very well insolated. I could hear the person next door snoring and the noise from the room above and the hall was very loud. The mattress has some kind of plastic cover on it that caused me to sweat all night long no matter how cool the room was. I woke up about every hour to change positions because of the plastic cover under the sheets. I won't stay here again becuse of the negative aspects. Which is too bad because the staff were fantastic...
The Holiday Inn Express Hotel was in a good location...only about 10-15 minutes from Crown Center, KS. However, the staff was not very friendly. When we went to our room, we discovered the phone and the refrigerator did not work. We told the front desk before we left for dinner that evening. They did not apologize...just said they would take a look. When we got back later that evening, we did have a working phone in the room and a new working refrigerator. The stairwells in the hotel smelled aweful, so we took the elevators to our room. Would have preferred the stairs for the exercise.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Hotel & Stes Kansas City Sports Complex places you within a 10-minute drive of popular sights such as Kauffman Stadium and Arrowhead Stadium. This 81-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Kansas City Zoo and Lakeside Nature Center are also near this Kansas City hotel.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 81 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ironing boards.
Guests staying at Holiday Inn Express Hotel & Stes Kansas City Sports Complex enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a meeting room, a business center, and express check-in.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 123 reviews