The staff was very friendly and the room was great size
The property was in a great condition i like the breakfast the people were very friendly
Pool was nice and perfect depth for smaller children.
Our 1st room had horrible water damage on the ceiling in the bathroom and down the corners of the exterior wall. Visible mold as well. The staff member working was gracious enough to get us a new room, but they put someone else in it the next day. The exercise room had a sign that said wet paint. I went in to see what the issue was and if I could still do a workout. A staff member followed me in and rudely told me it was closed. I told them there wasn’t a sign that said that and the website didn’t share that info either. He went to print signs after rudely kicking me out of the tiny room that was closed because they had spray painted the treadmill. Craziness! Location was great, will never stay here again.
Love the brand but the hotel needs lots of upkeep. We left the room and stayed next door for the rest of the trip.
All okay
Service was excellent and people are welcoming. I loved the experience.
The staff are very nice, and probably the only thing to recommend about this property. It is old and in desperate need of updating. The room was not very clean and there was a party going on in the parking lot until after 11:00.
Pool was warm and saltwater was better than chlorine! Breakfast was great, lots of choices!
We had soaked carpeting and the whole hotel smelled like wet carpet, gym locker room and chlorine. The sraff acted surprised when i came to the front desk requesting a different room. Since they had no others they did suggest another down the road but said they couldn't get a hold of them. I called myself and made a new reservation and cancelled the reservation at this Comfort Suites- Liberty. I would never recommend this hotel and it should be removed from options with Orbitz.
Quiet location and great breakfast. Pre- booked. Walked right in and room was ready for us.
Check in was super quick and simple. Very friendly desk clerk.
It looks like it should be a nice hotel, breakfast was fine, it looks like it's in good shape, but cleaning must not be happening properly... Left some food on a counter and a little later it was covered with ants! Some other bugs found in the room as well.
Room was showing its age and had a mildew smell from the air conditioner...beds were comfortable, towels were soft, breakfast was good, and we got a good night's sleep.
The location to shopping, eating establishments, and transportation i outstanding. We stay here whenever we are in Kansas City because of its convenience to other destinations in the city.
the gentleman that checked us in was wonderful. kind, friendly, helpful, he cares about the guests. wish i remembered his name. great stay.
Probably one of the best hotels for the price. Clean and fresh.
Located within a leisurely stroll of Liberty Hospital, Comfort Suites Kansas City - Liberty is within a few miles (5 km) of Jesse James Bank Museum. This hotel has 71 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9 AM.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Comfort Suites Kansas City - Liberty have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
The staff was very friendly and the room was great size
The property was in a great condition i like the breakfast the people were very friendly
Pool was nice and perfect depth for smaller children.
Thank you for being our guest and sharing your experience. Your recommendation is appreciated and we look forward to another great stay with us!
Our 1st room had horrible water damage on the ceiling in the bathroom and down the corners of the exterior wall. Visible mold as well. The staff member working was gracious enough to get us a new room, but they put someone else in it the next day. The exercise room had a sign that said wet paint. I went in to see what the issue was and if I could still do a workout. A staff member followed me in and rudely told me it was closed. I told them there wasn’t a sign that said that and the website didn’t share that info either. He went to print signs after rudely kicking me out of the tiny room that was closed because they had spray painted the treadmill. Craziness! Location was great, will never stay here again.
Thank you for staying with us recently. Please accept our apologies for not providing you with the perfect stay you deserve. Feedback such as yours is very valuable as it helps us to improve our services and facilities, so that we can provide the best experience to all our guests. We hope to have another chance to serve you again for a much better experience.
Love the brand but the hotel needs lots of upkeep. We left the room and stayed next door for the rest of the trip.
We're sorry you were unhappy. Thank you for your business and we hope to have another opportunity to serve you again in the future.
All okay
I am particularly pleased that you found the appearance of our property and the cleanliness of your room to your expectations. All of us look forward to welcoming you back again soon!
Thank you for being our guest. It is our hope to have the pleasure of your company again soon!
We are disappointed we could not meet your expectations during your stay with us. We hope you will consider staying with us again in the future for a much better outcome.
Service was excellent and people are welcoming. I loved the experience.
Thank you so much for the great feedback you provided about your recent stay with us. We are happy to hear you enjoyed your visit and we hope to see you again soon!
The staff are very nice, and probably the only thing to recommend about this property. It is old and in desperate need of updating. The room was not very clean and there was a party going on in the parking lot until after 11:00.
We appreciate you taking the time to complete a review about your recent stay. I am happy to hear the staff was pleasant. However, I am truly sorry that the rest of your stay did not meet your expectations. Your feedback is important to us and we will be using this information to better serve our guests in the future.
It is a pleasure to read your review of the Comfort Suites Kansas City-Liberty. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.