Service was excellent and people are welcoming. I loved the experience.
The staff are very nice, and probably the only thing to recommend about this property. It is old and in desperate need of updating. The room was not very clean and there was a party going on in the parking lot until after 11:00.
Pool was warm and saltwater was better than chlorine! Breakfast was great, lots of choices!
We had soaked carpeting and the whole hotel smelled like wet carpet, gym locker room and chlorine. The sraff acted surprised when i came to the front desk requesting a different room. Since they had no others they did suggest another down the road but said they couldn't get a hold of them. I called myself and made a new reservation and cancelled the reservation at this Comfort Suites- Liberty. I would never recommend this hotel and it should be removed from options with Orbitz.
Quiet location and great breakfast. Pre- booked. Walked right in and room was ready for us.
Check in was super quick and simple. Very friendly desk clerk.
It looks like it should be a nice hotel, breakfast was fine, it looks like it's in good shape, but cleaning must not be happening properly... Left some food on a counter and a little later it was covered with ants! Some other bugs found in the room as well.
Room was showing its age and had a mildew smell from the air conditioner...beds were comfortable, towels were soft, breakfast was good, and we got a good night's sleep.
The location to shopping, eating establishments, and transportation i outstanding. We stay here whenever we are in Kansas City because of its convenience to other destinations in the city.
the gentleman that checked us in was wonderful. kind, friendly, helpful, he cares about the guests. wish i remembered his name. great stay.
Probably one of the best hotels for the price. Clean and fresh.
I reserved our room for two nights through orbitz and when we checked in the hotel didn't have a record of our reservation but they went ahead and gave us a room even though they were full and gave us the rate orbitz had quoted us. Was very grateful for them helping us out and would suggest to anyone using a third party site to prepay online for the room and be sure you get an email from the actual hotel confirming your booking or just book through the hotel itself.
Our only problem was a mix up with our check in. I had called ahead for an early in but when arrived room had not even been started to be cleaned...had to wait and we needed to get changed for a wedding... they could not even change us to another room and did not offer any other solution other than to wait for our room to be cleaned
Great rate close to all of the places to be in North Kanas City and Liberty
Very clean, friendly and efficient staff, decent breakfast. My only complaint would be the weight machine in the fitness center was rusty and difficult to use.
We enjoyed our short stay. The hotel was easy to get to and clean. The pool was nice and staff friendly.
In the Kansas City area for a wedding. Looked for a hotel in the middle of all the activities. Comfort Suites has always been a good place for the money. From the shower curtain that curves out to give you extra room to the hot breakfast in the morning, to the comfort beds, Comfort Suites is a good place to stay. Everybody is pleasant and courtesy. The only concern I have is when I checked out there was a fee on my bill for the safe. I placed my valuables in the safe each day of my stay. I was told the safe is not part of the room. It is owned by someone else. I thought this extra fee was terrible. There was an iron and iron board in the closet. If I had ironed a shirt would there have been an additional fee for that? Good thing I didn't need to turn on the heat. More money ??? Do you want butter and sour cream on your potatoe - that will be extra. Place a sign on the safe so people know this.
Great location and the stay was good.. Would stay here agin for sure...
Located within a leisurely stroll of Liberty Hospital, Comfort Suites Kansas City - Liberty is within a few miles (5 km) of Jesse James Bank Museum. This hotel has 71 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9 AM.
All 71 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.
Guests of Comfort Suites Kansas City - Liberty have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Service was excellent and people are welcoming. I loved the experience.
Thank you so much for the great feedback you provided about your recent stay with us. We are happy to hear you enjoyed your visit and we hope to see you again soon!
The staff are very nice, and probably the only thing to recommend about this property. It is old and in desperate need of updating. The room was not very clean and there was a party going on in the parking lot until after 11:00.
We appreciate you taking the time to complete a review about your recent stay. I am happy to hear the staff was pleasant. However, I am truly sorry that the rest of your stay did not meet your expectations. Your feedback is important to us and we will be using this information to better serve our guests in the future.
Pool was warm and saltwater was better than chlorine! Breakfast was great, lots of choices!
We had soaked carpeting and the whole hotel smelled like wet carpet, gym locker room and chlorine. The sraff acted surprised when i came to the front desk requesting a different room. Since they had no others they did suggest another down the road but said they couldn't get a hold of them. I called myself and made a new reservation and cancelled the reservation at this Comfort Suites- Liberty. I would never recommend this hotel and it should be removed from options with Orbitz.
Quiet location and great breakfast. Pre- booked. Walked right in and room was ready for us.
Dear Valued Guest Thanks for your valuable time to review our service. Great to know that you liked our hotel and enjoyed staying here. We will be extremely happy to see you again.
Check in was super quick and simple. Very friendly desk clerk.
It looks like it should be a nice hotel, breakfast was fine, it looks like it's in good shape, but cleaning must not be happening properly... Left some food on a counter and a little later it was covered with ants! Some other bugs found in the room as well.
Room was showing its age and had a mildew smell from the air conditioner...beds were comfortable, towels were soft, breakfast was good, and we got a good night's sleep.
We are disappointed we could not meet your expectations during your stay with us. We hope you will consider staying with us again in the future for a much better outcome.