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Ameristar Casino Hotel Kansas City

4.0 out of 5.0
  • Free WiFi in rooms and ...
  • Free valet and self parking
  • Onsite dining
  • Casino

Recent guest reviews

When we got here the room wasn’t ready so we put our luggage at the valet and went to eat and look around finally at 8:30 pm I came back and asked if our room was not ready yet? By then it had been a shift change but the keys were laying there. We were tired and my husband needed to rest I just think we should have gotten the call when the room was ready like they said.

I liked that they had drop in child care. Our 7 year old son LOVED it there and it gave us an opportunity to have a date night.

Clean but casino pay out is horrible. Buffet do not get money worth food was bland

Horrible I want a refund. Horrible staff was rude room was filthy

They charged me for room even though it was already paid for through Orbitz. Spent 1hr. on phone trying to get it fixed. Ameristar is supposed to be crediting my account. Still showing $194 they charged me on my bank account.

Checked in and our room and bedding smelled like smoke in a non-smoking room. Had to switch rooms rooms and go from two queens which we booked to a king with 3 people

Our room smelled like cigarettes and weed. Staff was unhelpful. It must have been worse because we when arrived in our room the window was already opened. It was 40 degrees outside and we had to leave our window open because ithe smells were so strong.

The room was spacious and clean. I enjoyed the free wireless. Nice refrigerator and they gave you water which was great. The other hotel amenities were sparse at least for me and my husband since we aren't gamblers. I thought they might have a cocktail bar with music or something else.

DID WIN BUT EVERY THING WAS A GREAT EXPERIENCE THE STAFF THE EASY CK IN GOOD FOOD

Room safe was not working but they got it fixed. No lamps other than by beds

No fridge no microwave no bellboys for lugggage parking to far

We just wanted a break away. Ameristar Casino resort has alot to offer under 1 roof, even if you don't gamble. So it was just what we wanted for an overnight and next day event

Overall very nice. One snafu by the staff was corrected professionally. Food was okay and the gaming was entertaining.

Similar to my favorite indoor malls. Where is everyone? I assumed the restaurants opened later in the evening. We left and came back at 11. A bar, burger king and fast food pizza I believe was all that was open. Otherwise room was comfy and would go back just with a sack full of food.

3200 North Ameristar Drive Kansas City MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Located within 2 miles (3 km) of Oceans of Fun, Ameristar Casino Hotel Kansas City places you within a few miles (5 km) of Worlds of Fun. This 184-room, 4-star hotel has 7 restaurants along with conveniences like a casino and free in-room WiFi.


Dining

Enjoy dining at Horizons Buffet, one of 7 onsite restaurants. You can get a quick energy boost at the 2 coffee shops/cafés. For your convenience, breakfast is available for a fee.


Rooms

Guests can expect to find free WiFi and 42-inch a plasma TV with cable channels and pay movies. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

Guests of Ameristar Casino Hotel Kansas City enjoy features like a casino, free WiFi in public areas, and conference space. A stay here includes free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include an arcade/game room, express check-out, and free newspapers.

Room options

Player Mini Suite King

King 1 | Sleeps 2

Deluxe King

King 1 | Sleeps 4

Deluxe Two Queen

Queen 2 | Sleeps 4

Guest reviews for Ameristar Casino Hotel Kansas City

Everyone (10) Couples (4) Family (2)
5
Everyone

By on Aug 17, 2019

Review comment responded on Aug 19, 2019

Thank you for the five-star rating! We're delighted to see you had a great visit with us and can't wait to welcome you back again soon.

1
Everyone

By on Jul 15, 2019

Review comment responded on Jul 17, 2019

We're disappointed to see you did not enjoy your visit with us. We would like to learn more about your experience and how we can earn five-stars during your next visit. If you would, please reach out to us via our 'Contact Us' form on our website. We appreciate your business and hope to welcome you back in the future.

1
Families

When we got here the room wasn’t ready so we put our luggage at the valet and went to eat and look around finally at 8:30 pm I came back and asked if our room was not ready yet? By then it had been a shift change but the keys were laying there. We were tired and my husband needed to rest I just think we should have gotten the call when the room was ready like they said.

By on Jul 10, 2019

Review comment responded on Jul 17, 2019

We appreciate your feedback and will share it with hotel leadership. We hope you'll give us another try in the future.

4
Family with small children

I liked that they had drop in child care. Our 7 year old son LOVED it there and it gave us an opportunity to have a date night.

By on Jul 3, 2019

Review comment responded on Jul 4, 2019

We're delighted to see you had a wonderful date night with us and that your son had a blast in KidsQuest! We appreciate you taking the time to write a review. We hope you'll visit us again soon.

4
Everyone

By on Jun 26, 2019

Review comment responded on Jun 27, 2019

Thank you for visiting. We hope you enjoyed your stay with us overall and can't wait to welcome you back as our guest again soon.

4
Everyone

Clean but casino pay out is horrible. Buffet do not get money worth food was bland

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

We appreciate your feedback and will share it with casino and culinary leadership. Ameristar Kansas City has the highest payouts in the metro area. All it takes is a bit of luck! We hope you'll visit us again and wish you the best of luck on the casino floor.

1
Partner Couples

Horrible I want a refund. Horrible staff was rude room was filthy

By on Jun 4, 2019

Review comment responded on Jun 5, 2019

We're disappointed to read about your recent visit with us. We strive to provide our guests with five-star experiences and are concerned we did not deliver on this. If you would, please reach out to us via our 'Contact Us' form on our website or by calling 816-414-7000. We will share your feedback with our leadership team.

2
Business Business Travelers

They charged me for room even though it was already paid for through Orbitz. Spent 1hr. on phone trying to get it fixed. Ameristar is supposed to be crediting my account. Still showing $194 they charged me on my bank account.

By on May 21, 2019

Review comment responded on May 31, 2019

We're concerned to read about your visit with us. We'd like to discuss this further. If you would, please reach out to us with a good phone number to contact you at via our 'Contact Us' form on our website. We hope to hear from you soon.

5
Everyone

By on May 5, 2019

Review comment responded on May 10, 2019

Thank you for the five-star rating! We're ecstatic to see you had a great time with us and can't wait to welcome you back again soon.

3
Families

Checked in and our room and bedding smelled like smoke in a non-smoking room. Had to switch rooms rooms and go from two queens which we booked to a king with 3 people

By on Apr 7, 2019

Review comment responded on Apr 8, 2019

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service, and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest.

Ameristar Casino Hotel Kansas City

3200 North Ameristar Drive, Kansas City, MO 64161
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.