Front desk staff and valet attendants were very friendly and helpful. Valet option was great since downtown parking was scarce since there were 2 TSO concerts at T-Mobile Center. Valet attendant was very helpful giving me best route to take to concert. Didn't use any of the amenities.
Staff was friendly & room was very nice. Only negative was only valet parking available onsite.
Front desk was not great. Housekeeping was ok. Didn’t know there are two hotels in one where you don’t even get a complementary coffee unless you are in the extended stay.
Front desk staff are very pleasant and helpful.
The room was large and the hotel staff was helpful with recommendations. The only problem was the only choice is a $28 parking fee per night.
This hotel for the price could be better. It doesn't have a nice view of the city co.oaref to others. No hot tub. The pool was so cold no one could swim. Main reason we chose that hotel. No food options on site other than a $6 coke or coffee. Elevators and hallways had not been vacuumed for days. Comfy beds, some staff better than others. Overall wouldn't stay again. Sack lunch for breakfast, no joke, a brown bag.
Nice happy hour, very friendly staff. Construction noise starts a bit early
Hotel staff was excellent if you don't include housekeepers who do not make the bed, pick up the dirty towels and knock on the door too early in the morning. This actually happened only on the last day of a 3 day stay, but was disconcerting too come back at 10 p.m. and find our room as we had left it at 9:30 in the morning. Also we had a roll in shower for my husband who requires a wheel chair and we had to request a shower chair for his use.
it was fine, the clerk at check in was not like super helpful.
This property is pleasant enough, but it is currently located in the middle of a construction zone. Valet parking at $25/day was our only option - other KC hotels have less-expensive self-park options. On the other hand, the hotel is a half-block from a free trolley that took us to Crown Center/union Station and goes up to River Market. The room was nice, if slightly oddly laid out (fridge by window). Netflix was advertised but failed to work. Highway noise —.we were on 9th floor east — was quite loud.
We had a wonderful experience at Courtyard by Marriott, K.C., MO.
The location is very convenient and the staff is very friendly.
Todo muy limpio
Located in Crossroads Arts District within a short walk of T-Mobile Center, Courtyard by Marriott Kansas City Downtown/Convention Center is within a mile (2 km) of other popular sights such as Crown Center. This 3-star hotel has 153 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
32-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Built in 2016, the brand new Courtyard by Marriott Kansas City Downtown/Convention Center offers an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 32 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Front desk staff and valet attendants were very friendly and helpful. Valet option was great since downtown parking was scarce since there were 2 TSO concerts at T-Mobile Center. Valet attendant was very helpful giving me best route to take to concert. Didn't use any of the amenities.
Staff was friendly & room was very nice. Only negative was only valet parking available onsite.
Front desk was not great. Housekeeping was ok. Didn’t know there are two hotels in one where you don’t even get a complementary coffee unless you are in the extended stay.
Thanks for taking the time to rate our hotel & sharing your feedback.
Front desk staff are very pleasant and helpful.
Thank you for staying with us.
The room was large and the hotel staff was helpful with recommendations. The only problem was the only choice is a $28 parking fee per night.
We appreciate your business & thank you for sharing your feedback.
This hotel for the price could be better. It doesn't have a nice view of the city co.oaref to others. No hot tub. The pool was so cold no one could swim. Main reason we chose that hotel. No food options on site other than a $6 coke or coffee. Elevators and hallways had not been vacuumed for days. Comfy beds, some staff better than others. Overall wouldn't stay again. Sack lunch for breakfast, no joke, a brown bag.
Thank you for sharing your feedback. We will be sure to share with our team. We hope that you will give us another try next time you come to Kansas City!
Dear Guest, Thank you for rating us high online, please do visit us again when in town. Sincerely, Charul Dalal Dual Assistant General Manager
Nice happy hour, very friendly staff. Construction noise starts a bit early
Hotel staff was excellent if you don't include housekeepers who do not make the bed, pick up the dirty towels and knock on the door too early in the morning. This actually happened only on the last day of a 3 day stay, but was disconcerting too come back at 10 p.m. and find our room as we had left it at 9:30 in the morning. Also we had a roll in shower for my husband who requires a wheel chair and we had to request a shower chair for his use.
Dear Mary,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,AMANDA WILLIAMSManagementChartwell Hospitalityawilliams@chartwellhospitality.com(816)221-7400