InterContinental Kansas City at The Plaza by IHG

4.0 star property
Hotel with a sauna, a quick walk to Fountain of Neptune

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Terrace/patio
Exterior
Exterior
View from room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, Kemper Museum of Contemporary Art
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Place, T-Mobile Center
    ‪7 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪36 min drive‬

Room options

Junior King Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 552 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

King Suite with Balcony and Plaza View

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic King Room with Balcony

8.2 out of 10
Very good
(56 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(45 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(17 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room

8.2 out of 10
Very good
(12 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Plaza View)

  • 942 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium King Room with Balcony and Plaza View

9.4 out of 10
Exceptional
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • 325 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Concierge King Room with Plaza View

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(33 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(33 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kansas City

Located in Sunset Hill, InterContinental Kansas City at The Plaza by IHG is within a 10-minute walk of popular sights such as Fountain of Neptune and JC Nichols Memorial Fountain. This 4-star hotel has 371 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • University of Missouri-Kansas City - 10 min walk - 0.6 miles
  • Kemper Museum of Contemporary Art - 14 min walk - 0.8 miles
  • Nelson-Atkins Museum of Art - 16 min walk - 0.9 miles
  • University of Kansas Medical Center - 4 min drive - 1.4 miles
  • T-Mobile Center - 7 min drive - 4.4 miles

Getting around

  • Kauffman Center Tram Stop - 8 min drive
  • Kansas City Union Station - 15 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Jack Stack Barbecue - ‬5 min walk
  • ‪Kona Grill - ‬3 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Kansas City - Plaza - ‬4 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with a sauna, a quick walk to Fountain of Neptune
InterContinental Kansas City at The Plaza by IHG features an outdoor pool, a children's pool, and a 24-hour gym. Valet parking is offered for USD 32 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per night
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

Is a free cancellation option available at InterContinental Kansas City at The Plaza by IHG?

InterContinental Kansas City at The Plaza by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at InterContinental Kansas City at The Plaza by IHG?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza by IHG on Oct 31, 2025 start from $119.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to InterContinental Kansas City at The Plaza by IHG?

This hotel is situated in Sunset Hill within a 10-minute walk of Fountain of Neptune, Jacob L. Loose Memorial Park, and JC Nichols Memorial Fountain. You'll also find Nelson-Atkins Museum of Art and Crown Center within a short drive.

Is parking available on site at InterContinental Kansas City at The Plaza by IHG?

Yes, covered valet parking is offered for USD 32 per night.

Does InterContinental Kansas City at The Plaza by IHG have a casino?

No, InterContinental Kansas City at The Plaza by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Kansas City at The Plaza by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at InterContinental Kansas City at The Plaza by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Are there hot tubs at InterContinental Kansas City at The Plaza by IHG?

No, but guests can enjoy a steam room at this hotel.

Does InterContinental Kansas City at The Plaza by IHG have a restaurant that serves breakfast?

Yes, InterContinental Kansas City at The Plaza by IHG serves a full breakfast for a surcharge on weekend mornings at American Slang.

Does InterContinental Kansas City at The Plaza by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at InterContinental Kansas City at The Plaza by IHG for a fee of USD 75 per night.

Are there connecting rooms at InterContinental Kansas City at The Plaza by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Kansas City at The Plaza by IHG?

The closest major airport to InterContinental Kansas City at The Plaza by IHG is Kansas City International Airport (MCI), which is 23.7 mi away (31 minutes by car).

Are there rooms with balconies that I can book at InterContinental Kansas City at The Plaza by IHG?

Yes, every guestroom at InterContinental Kansas City at The Plaza by IHG comes with a balcony with some featuring city views.

Does InterContinental Kansas City at The Plaza by IHG offer wedding services?

There are wedding services available at InterContinental Kansas City at The Plaza by IHG if that's in your vacation plans.

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 533 out of 1030 reviews
Rating 8 - Good. 221 out of 1030 reviews
Rating 6 - Okay. 131 out of 1030 reviews
Rating 4 - Poor. 87 out of 1030 reviews
Rating 2 - Terrible. 58 out of 1030 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lee

Stayed 4 nights in Aug 2025

4/10 Poor

Courtney

Traveled with family
Disliked: Staff & service

Frustrating stay July 2025

Check-in staff charged us for new reservation because a train delay resulted in us missing our first night. It wasn't until I reached manager on weekday that they would refund what was essentially a double charge. Would have been really nice to have management on site to avoid conversations with front desk staff that increased my frustration level. Also, the plumbing/drainage from our room wasn't functional. You couldn't take shower without taking bath and we had to pause between family members because the bathtub would have flooded. Same with sink just when brushing teeth.
Stayed 2 nights in Jul 2025

8/10 Good

Crystal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful and the pool area is great too. We were there on a busy July 4 weekend, and the staff that was there was great - very friendly and helpful
Stayed 3 nights in Jul 2025

6/10 Okay

gasub

Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Stayed 2 nights in Jul 2025

6/10 Okay

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities

Not first class !

I sent a message asking for an early check-in because we had an early dinner reservation. No response. So I called and they told me it would be a $25 charge. I told them no thanks. The room was find but the toilet was dirty. The women’s locker room had 2 full homers with dirty towels over flowing 2 days in a row. Used towels in the corner in sauna. The pool area was nice but all the chairs were taken by 11 am and there clearly were not enough for all the guests. I’m not sure but heard they let outsiders pay a fee to buy a one day pass which takes away from the guests staying at the hotel. Bad idea and not fair to guests who booked hotel because of pool. Other than that it was nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, great location, and the staff were amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

Connard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to navigate friendly staff and clean and comfortable room. Comfortable enough my wife and I slept through the 4th fireworks
Stayed 2 nights in Jul 2025

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Bridget

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not disclose at time of booking that they not only charge you $30/night to park in their ramp (there is no other parking option in under a mile). Also they charge $25+ in “visitation fee” that apparently isn’t covered in the $300 a night hotel fee. Phone did not work and mini fridge was broken on arrival. Went down to front desk and waited over an hour for a technician.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patsy

Everything
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, great pool area, convenient location
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Sam

Traveled with family
Disliked: Cleanliness

Mrs Issa

When we first arrived we found dead cockroach on the floor , the shower wasn’t draining and it accumulated sudds and the faucets were broken and there was scum around them, there was dirt behind them and the pillows were smelly
Stayed 1 night in Jul 2025

10/10 Excellent

Randolph

Stayed 1 night in Jul 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful facility. Could be a little cleaner in public areas
Stayed 3 nights in Jun 2025

2/10 Terrible

Angel

Stayed 1 night in Jun 2025

4/10 Poor

Curtis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i reserved a room with 2 beds, i check in and they didnt even tell me my room wasnt available, they just gave me a key and sent me up to a room with 1 bed. i went back down and they told me my room had been taken and there was nothing they could do. after about 10 min they finally gave me the room i reserved. Staff was rude and kept telling me there was nothing they could do. however they finally did it after about 20 min of me saying i get my room or i want my money back. they then continued to blame expedia for how they work as a third party. either way hotel was dirty. i will not be back to this location ever. i paid 300$ for a 1 night stay and had to fight to get what i paid for. then after all of that they charged me 100 dollar incidental. i left room clean, all they had to do was make the beds. i most likely wont use expedia again assuming their communication with the hotel was not on point and allowing the hotel to double book a room. I would like at least my 100$ charge back but i am very dissatisfied and would like a bigger refund. the hotel was pretty empty and they kept making it sound like every room they had was full
Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities
Friendly service by the 11 th floor.
Stayed 2 nights in Jun 2025

6/10 Okay

Grant

Stayed 1 night in Jun 2025

10/10 Excellent

Aravind

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and well maintained room / pool
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness
I thought the location was awesome.
Stayed 1 night in May 2025