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InterContinental Kansas City at The Plaza by IHG

Property class: 4

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

A large Intercontinental hotel with multiple floors and balconies, situated next to a river with a well-maintained garden and trees.
A pool area with lounge chairs and a water feature.
A dining area with a round table featuring a Beermaster cheese wheel, bottles of wine, and a vase of flowers.
A spacious lobby with a grand piano, a fireplace, a sofa, and a chandelier.
A spacious lobby with a central seating area, a sofa, and a dining setup.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪10 min walk‬
  • Place, Kansas City Art Institute
    ‪13 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪17 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior King Suite with Balcony

A hotel bathroom with a large bathtub, a separate shower area, and a visible bedroom with a bed and nightstand.

Junior King Suite with Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 552 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

A hotel room with two beds, a desk, a chair, and a view of the city.

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

A hotel bathroom with a large bathtub, a separate shower area, and a visible bedroom with a bed and nightstand.

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite with Balcony and Plaza View

A modern bathroom with a large mirror, two sinks, and a shower.

King Suite with Balcony and Plaza View

  • City view
  • 760 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic King Room with Balcony

A hotel room with a large bed, bedside tables, a desk with a chair, and a television.

Classic King Room with Balcony

8.4 out of 10
Very good
(65 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic King Room with Plaza View and Balcony

A table with a bottle and two glasses on a balcony with a white railing.

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(52 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

A table with a bottle and two glasses on a balcony with a white railing.

Premium King Room with Sofa Bed and Balcony - Plaza View

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Concierge King Room with Balcony

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a door.

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

A hotel room with a large bed, bedside tables, a desk with a chair, and a television.

Classic Room

7.8 out of 10
Good
(14 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

A bathroom with a sink, mirror, shower, and towel rack.

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

A table with a bottle and two glasses on a balcony with a white railing.

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

A hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 942 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

A modern bathroom with a large mirror, two sinks, and a shower.

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 760 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible Bathtub, Balcony (Plaza View)

A table with a bottle and two glasses on a balcony with a white railing.

Premium Room, 1 King Bed, Accessible Bathtub, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium King Room with Balcony and Plaza View

A table with a bottle and two glasses on a balcony with a white railing.

Premium King Room with Balcony and Plaza View

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

A hotel room with two beds, a sofa, a desk, and a chair.

Premium Room, Multiple Beds, Balcony (Plaza View)

7.2 out of 10
Good
(16 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Concierge King Room with Plaza View

A balcony with a table and chairs, overlooking a cityscape with various buildings and a parking lot.

Classic Concierge King Room with Plaza View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

A hotel room with two beds, a sofa, a desk, and a chair.

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.4 out of 10
Very good
(36 reviews)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

A hotel room with two beds, a desk, a chair, and a view of the city.

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for One-Bedroom Suite with Balcony

A hotel bathroom with a large bathtub, a separate shower area, and a visible bedroom with a bed and nightstand.

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 760 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Kansas City

Located in Sunset Hill, InterContinental Kansas City at The Plaza by IHG is a leisurely stroll from popular sights such as Fountain of Neptune and JC Nichols Memorial Fountain. This 4-star hotel has 371 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Jacob L. Loose Memorial Park - 6 min walk - 0.4 miles
  • University of Missouri-Kansas City - 10 min walk - 0.6 miles
  • Kansas City Art Institute - 13 min walk - 0.7 miles
  • Kemper Museum of Contemporary Art - 14 min walk - 0.8 miles
  • Nelson-Atkins Museum of Art - 17 min walk - 1.0 mile

Getting around

  • Plaza Tram Stop - 11 min walk
  • Kansas City Union Station - 18 min drive
  • Kansas City International Airport (MCI) - 37 min drive

Restaurants

  • ‪The Fountain Room - ‬15 min walk
  • ‪Ruby Jean's Juicery - ‬16 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Jack Stack Barbecue - ‬7 min walk
  • ‪Andy's Frozen Custard - ‬3 min drive

About this property

InterContinental Kansas City at The Plaza by IHG

InterContinental Kansas City at The Plaza by IHG features an outdoor pool, a children's pool, and a 24-hour gym. Valet parking is offered for USD 32 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
West Plaza
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,243 reviews
$114 nightly
The price is $137
Aug 30 - Aug 31
Total with taxes and fees
Hilton Kansas City Country Club Plaza

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per night
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

What can I see close to InterContinental Kansas City at The Plaza by IHG?

This hotel is situated in Sunset Hill within a 10-minute walk of Jacob L. Loose Memorial Park and Fountain of Neptune. You'll also find Nelson-Atkins Museum of Art and Crown Center within a short drive.

How much does it cost to stay at InterContinental Kansas City at The Plaza by IHG?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza by IHG on Aug 30, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at InterContinental Kansas City at The Plaza by IHG?

Yes, valet parking is offered for USD 32 per night and self parking is available for USD 26 per night.

Does InterContinental Kansas City at The Plaza by IHG have a casino?

No, InterContinental Kansas City at The Plaza by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Kansas City at The Plaza by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is InterContinental Kansas City at The Plaza by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at InterContinental Kansas City at The Plaza by IHG?

No, but guests can enjoy a sauna at this hotel.

Does InterContinental Kansas City at The Plaza by IHG have a restaurant that serves breakfast?

Yes, InterContinental Kansas City at The Plaza by IHG serves a full breakfast for a surcharge on weekend mornings at American Slang.

Does InterContinental Kansas City at The Plaza by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at InterContinental Kansas City at The Plaza by IHG for a fee of USD 75 per night.

Are there connecting rooms at InterContinental Kansas City at The Plaza by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from InterContinental Kansas City at The Plaza by IHG?

The closest major airport to InterContinental Kansas City at The Plaza by IHG is Kansas City International Airport (MCI), which is 26.3 mi away (37 minutes by car).

Can I book a room with a balcony at InterContinental Kansas City at The Plaza by IHG?

Yes, every guestroom at InterContinental Kansas City at The Plaza by IHG comes with a balcony and some offer city views.

Does InterContinental Kansas City at The Plaza by IHG offer wedding services?

There are wedding services available at InterContinental Kansas City at The Plaza by IHG if that's in your vacation plans.

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 601 out of 1110 reviews
Rating 8 - Good. 229 out of 1110 reviews
Rating 6 - Okay. 142 out of 1110 reviews
Rating 4 - Poor. 85 out of 1110 reviews
Rating 2 - Terrible. 53 out of 1110 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was wonderful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our Stay ! The pools, the Amenities , the staff and the Breakfast buffet was Amazing !! Can’t wait to come back and stay again !
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Staff was friendly and inviting, the room was clean and had everything we wanted
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Shauntae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Clean and location was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was helpful and friendly.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was very clean and staff was polite and helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Suzanne

Wonderful friendly service from all the staff members
Stayed 1 night in May 2026
Verified review

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay the Intercontinental on the Country Club Plaza. Comfortable beds and nice amenities, including walking distance to the Plaza and Loose Park.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jodalyn

Liked: Cleanliness, staff & service
Great little weekend getaway!! Very clean and loves how spacious the room was
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay...great location....hotel is somewhat dated...but in a great area of KC...easy parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room with great views
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
The room, service and meals were terrific!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tameeka

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, staff & sleep very comfortable!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and that so many things were in walking distance from the hotel.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Clean, staff was friendly. Parking was the only issue. The cards did not work so you had to buzz each time to enter or exit.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. I enjoyed the complimentary champagne so much that I made another reservation for Dec 19th.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your hotel is very nice, but the staff makes it outstanding. Very accommodating very kind and very professional. They went out of their way for any thing I needed. I would definitely come back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, very comfortable and quiet. Staff was very helpful and attentive, especially with the inclement weather. The 11th floor breakfast area was fabulous, including concierge service, delicious food (plentiful), pleasant (calm) with amazing views.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Beth

Disliked: Amenities
$425 for a room there is too much, rooms are not that luxurious and hotel is very dated.
Stayed 1 night in Apr 2026

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