Hilton St. Louis at the Ballpark
4.0 out of 5.0Enter your dates to see prices
Hilton St. Louis at the Ballpark
4.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 139 reviews
This hotel is most popular for:
Recent guest reviews
Great location. The staff was excellent and the rooms were clean and quiet! Would highly recommend!
The fire alarm went off at 2:30 in the morning and we went to the lobby for a half hour. No one from the hotel advised the group on the status of the alarm (real or false). When it went off, there was not message from staff and we simply wandered to the elevator and went back up. I expected better guest service and a credit for the inconvenience.
Was in town for Rock and Roll Half. Very close to start/finish line. Very close to Metro Link station.
First they tried to give us two double beds instead of a king. Then when they gave us the actual room we reserved they acted like they were doing us a favor giving it to us for the price listed on Orbitz. Keep in mind - St Louis hotel price gouging for the eclipse going on. So we got the west tower. Old moldy awful smelling in halls and room. I coughed so badly all night I got up at 5am and went outside to breathe. Never went back to bed. Coughed horribly all time in that room. Days later still coughing terribly.
Enjoyed my stay. Room and service is what I've come to expect from this hotel.
Had fun in STL but hotel rooms need to be cleaner!
Location across from ballpark with Cardinals theme throughout. Parking down street slight hassle.
This hotel was perfect for our stay to attend a couple of baseball games. Staff was extremely helpful and personable. Will definitely stay again.
Lots of fun. Hotel staff helpful & friendly. Room clean. Convenient to Busch Stadium.
Absolutely gorgeous view of Busch stadium! Paying $200 a night for a room should get you a better deal with parking, either free self park voucher or something. We parked ourselves a block away and still had to pay $20 a day. Other Hiltons I've stayed at have a better system in place. Also ridiculous that wifi was not free. But there was a great breakfast buffet downstairs and if you kvetch about the parking they will probably give you the free breakfast voucher.
The hotel was nice and very well located in the middle of pretty much everything in downtown St. Louis. I had not been to the city before so it was good to stay within walking distance of the Arch and the stadium, which has a ton of surrounding restaurants and bars. With the Cardinals in town there was a good atmosphere of people with a lot going on which made it more enjoyable. The downside is the price, as this is definitely one of the most expensive in the area. Since this was a last minute trip and it turned out there were several events going on, this was the only hotel option that was not booked. The rooms and overall service were fairly good, but I don't think they were worth what I paid for them, aside from the fact that they were available. I have stayed in other hotels near city centers with equal service for far less money. The hair dryer in the room didn't work either, which is fine, but we did have to call down to the front desk twice and wait 30 minutes to have one brought up. Also, the valet was less than was expected. I called down for my car before leaving in the morning and when I came down I was handed my key and told it had been brought down and was parked over there. I walked out and didn't see my car, asked a couple valets and finally was pointed in the right direction to my car which was sandwiched between two others that were being loaded with carts and luggage making it impossible to pull out. So I had to wait 5-10 minutes for everything to clear out so I could finally leave. Don't get me wrong, I'm not one that expects to receive service above and beyond what is reasonable, but for $27/night valet fee I should be able to call down and have my car ready to leave when I get there. Overall it was a good trip and we had a great time in the city, but next time I will probably plan ahead and go with one of the less expensive options which, judging by the reviews that I have seen, probably offer equal or better quality.
The location was amazing, and the rooms were really nice. However, parking is a big problem for this hotel. It should be included in price or at least much cheaper. Another problem are beds. It is not very comfortable for two persons.
Attended St. Louis Card's ball game. Hilton went beyond our expectations. Rooms were better then expected. Dinner on 26th floor expressed the ambience of the restaurant and the surrounding view of the downtown. Anyone of the staff we approached always greeted us with a smile and serviced on needs.
The indoor pool and jacuzzi at this hotel were great! I also enjoyed the 360 Rooftop Bar and Restaurant located inside the hotel. My only complaint is that I could hear music playing until sometime around midnight which made it hard to fall asleep.
We stayed at the hilton right across from the arch. We had a room overlooking the river and the arch. Hotel is in a great location and very friendly staff. Room was clean. It's in a walking distance to bunch of restaurants and bars near by. Loved the hotel. Would definitely consider staying here again.
Hotel was nice & clean. Staff was courteous & helpful. 360 wine bar was nice but would have loved some music
Hilton at the ballpark is in prime location and I would recommend it highly, also had a nice pool area and a great breakfast buffet
I really enjoyed the Hilton St. Louis at the Ballpark. The location was excellent and the staff was really friendly. I also liked that there was a Starbucks, yogurt shop and rooftop bar at the hotel. The only downside was some of the staff at the rooftop bar were rude and they stopped serving food earlier than I would have expected for a bar. Also, the bathrooms were on the small side (think door practically on your leg) everytime you used the restroom.
We picked this hotel because we are Cardinal fans and it is so close to the stadium. Little did we know that when we got to our room that it would look right out at Busch Stadium. It was such an awesome surprise that we were lucky enough to get a room that faced that direction! We enjoyed all of the classic Cardinal pictures in the room and around the hotel as well. There are many dining options in and around the hotel. They do not have complementary breakfast but there are many restaurants close by or they offer room service. We ordered room service one night for late dinner, the staff was very polite and had the food to us very quickly. This hotel is in the perfect location to go to the game and bars/shopping around the stadium. We also went to a concert and walked to the Scott Trade Center. We did not have a rental car but recommend one if you will be staying more than a couple days.
The hotel staff was friendly and the room was great. Only thing I wish was difference was the long wait in line to get to the roof top bar. I feel the guests should have VIP access and not have to wait in line
Hotel highlights
- Walking distance to Busch Stadium and Gateway Arch
- Onsite dining
- Nightclub
- Indoor pool
Hilton St. Louis at the Ballpark places you in Downtown St. Louis, within a leisurely stroll of popular sights such as Busch Stadium and Gateway Arch. This 670-room, 4-star hotel has 3 restaurants, an indoor pool, and a fitness center. Located centrally in St. Louis, it's also close to Dome at America’s Center and City Museum.
Dining
There are multiple options for onsite dining with 3 restaurants, including Market Street Bistro, which specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.
Rooms
All 670 air-conditioned rooms provide MP3 docks, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.
Property features
Hilton St. Louis at the Ballpark features a nightclub, an indoor pool, and a fitness center. Parking is USD 27.00 per night (USD 40.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 45 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a sauna, and a rooftop terrace.
Guest reviews for Hilton St. Louis at the Ballpark
Everyone
Great location. The staff was excellent and the rooms were clean and quiet! Would highly recommend!
fire alarm
Families
The fire alarm went off at 2:30 in the morning and we went to the lobby for a half hour. No one from the hotel advised the group on the status of the alarm (real or false). When it went off, there was not message from staff and we simply wandered to the elevator and went back up. I expected better guest service and a credit for the inconvenience.
Review comment
Manager responded on Mar 23, 2018
Thank you very much for your review. We sincerely apologize that your stay did not meet your standards as we are far better than what you experienced. We hope you give us another opportunity to earn your business the next time you’re in the St. Louis area. Thank you again for your feedback.
great location
Everyone
Was in town for Rock and Roll Half. Very close to start/finish line. Very close to Metro Link station.
Review comment
Manager responded on Oct 20, 2017
Thank you very much for that glowing review. We take great pride in our customer service, and we’re glad that your room exceeded your expectations. We look forward to seeing you again soon. Thank you again for your feedback.
moldy musty smelly awful
Everyone
First they tried to give us two double beds instead of a king. Then when they gave us the actual room we reserved they acted like they were doing us a favor giving it to us for the price listed on Orbitz. Keep in mind - St Louis hotel price gouging for the eclipse going on. So we got the west tower. Old moldy awful smelling in halls and room. I coughed so badly all night I got up at 5am and went outside to breathe. Never went back to bed. Coughed horribly all time in that room. Days later still coughing terribly.
Review comment
manager responded on Aug 25, 2017
Thank you for your feedback. Without it, we wouldn’t have an opportunity to address some of your concerns. We hope you give us another opportunity to earn your business the next time you’re in the St. Louis area. Thank you again for your review and we hope you have a wonderful day!
Everyone
Enjoyed my stay. Room and service is what I've come to expect from this hotel.
nice hotel with good view but needs to be cleaner
Everyone
Had fun in STL but hotel rooms need to be cleaner!
Review comment
John responded on Mar 31, 2016
Thank you so much for your feedback! We will be sure to share this with our team and we truly are grateful for your comments! We hope you'll come back and give us another opportunity to earn your business! Thank you again!
cardinals
Couples
Location across from ballpark with Cardinals theme throughout. Parking down street slight hassle.
great trip
Families
This hotel was perfect for our stay to attend a couple of baseball games. Staff was extremely helpful and personable. Will definitely stay again.
ken & joan cardinal trip
Couples
Lots of fun. Hotel staff helpful & friendly. Room clean. Convenient to Busch Stadium.
want more for money
Couples
Absolutely gorgeous view of Busch stadium! Paying $200 a night for a room should get you a better deal with parking, either free self park voucher or something. We parked ourselves a block away and still had to pay $20 a day. Other Hiltons I've stayed at have a better system in place. Also ridiculous that wifi was not free. But there was a great breakfast buffet downstairs and if you kvetch about the parking they will probably give you the free breakfast voucher.
Thank you for your review. We take great pride in our customer service, so we're glad to hear that you were able to experience that first hand. We're also glad to hear that you enjoyed your room. We look forward to seeing you again the next time you're in the St. Louis area. Thank you again for your feedback and we hope you have a wonderful Wednesday.