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Recent guest reviews

First the toilet had been used and wasn’t properly flushed. There was a used open bar of soap in the soap dish. The light in the shower wouldn’t stay on. The toilet needed multiple flushes regardless of the use. The panel below the sink in the mini kitchen was falling off. However the room was clean and fresh. The bed linens were white and fresh.

It was located close to my needs and entertainment areas.

This property is great. From the location, the cleanliness and most definitely a very kind and welcoming front desk staff and security. Cant find anything not liked about this hotel.

Not enough elevators. Keurig coffee machine didn’t work. Mattresses and sheets were stained.

I paid for a king bed, and got a queen. For what I had to pay, I should have gotten what I paid for.

I did not care for the $18 a night to use their parking garage,Stains throughout carpet in room, Rust around tub drain, Clicking sound from fan/furnace throughout the night. Very disappointing considering location.

The hotel is in a great location. Probably due to Covid, the hotel was is somewhat of a state of disrepair - Some wall paper was removed in a hallway, one of their elevators wasn't working and the decor wasn't as it has been in the past.

Sheratons never disappoint. We’ve stayed here many times! Perfect location

The staff was friendly and helpful, as one would expect. My only complaint would be that the maid service had been cut back to every three days for covid reasons. Understandable, except that i had to ask for more towels and coffee on day two.

Everything was great!! Front desk was very helpful and kind. The room was spacious and clean. My family enjoyed this hotel for 4 days and I will be back for sure!!

Clean and great staff. Would have liked more breakfast options.

The lady never found our reservation after about half hour. Can we please get refunded!

The lobby and bar area were weak! The circle drive in front had a hard time handling the traffic. The parking guys did a first rate job taking care of folks both checking in and then dealing with the crowd of folks trying to leave at the same time Sunday morning.

Its our 2nd time staying at this hotel. We love that it is close to the shops and dining however the breakdown of charges are so confusing. It seemed like i got charged twice for the room. The bathroom was not clean at all. Found bunch of hair on the floor. I dont make a fuss during my stay but definitely an observer. It will impact my decision not to stay here next time.

W 47th St Kansas City MO

Hotel highlights

  • Free WiFi in public areas (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Onsite dining
  • Outdoor pool
  • Business center

Located in Country Club Plaza Area, Sheraton Suites Country Club Plaza is within a 10-minute stroll of sights such as Fountain of Neptune and Mill Creek Park. This 257-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and an outdoor pool.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a local cuisine breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.


Rooms

The 257 accommodations feature sitting areas. 27-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Renovated in 2016, Sheraton Suites Country Club Plaza offers an outdoor pool, free WiFi in public areas, and conference space. Valet parking is available for USD 26 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Club Suite, 1 Bedroom, Non Smoking

2 Double Beds | Sleeps 5

Club Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Club Suite, 1 Bedroom, Non Smoking, View

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Sheraton Suites Country Club Plaza

Everyone (27) Couples (9) Family (14)
3
Family

First the toilet had been used and wasn’t properly flushed. There was a used open bar of soap in the soap dish. The light in the shower wouldn’t stay on. The toilet needed multiple flushes regardless of the use. The panel below the sink in the mini kitchen was falling off. However the room was clean and fresh. The bed linens were white and fresh.

By on Aug 24, 2021

2
Family

It was located close to my needs and entertainment areas.

By on Jul 3, 2021

5
Everyone

This property is great. From the location, the cleanliness and most definitely a very kind and welcoming front desk staff and security. Cant find anything not liked about this hotel.

By on May 1, 2021

5
Everyone

By on Apr 2, 2021

3
Family

Not enough elevators. Keurig coffee machine didn’t work. Mattresses and sheets were stained.

By on Apr 1, 2021

Review comment responded on Apr 7, 2021

Thank you for bringing these defects to our attention after your stay. We will do our best to ensure that guests do not have these problems in the future. Thank you for your feedback

1
Partner Couples

I paid for a king bed, and got a queen. For what I had to pay, I should have gotten what I paid for.

By on Mar 30, 2021

Review comment responded on Mar 30, 2021

Anonymous, We're sorry that your stay did not meet or exceed your expectations. We will work with our teams to ensure consistency in experience.

5
Everyone

By on Mar 18, 2021

Review comment responded on Mar 31, 2021

Thank you so much for your feedback!

1
Partner Couples

I did not care for the $18 a night to use their parking garage,Stains throughout carpet in room, Rust around tub drain, Clicking sound from fan/furnace throughout the night. Very disappointing considering location.

By on Mar 4, 2021

Review comment responded on Mar 8, 2021

Anonymous, Thank you for your valuable feedback! So that we can adequately address your concerns and ensure that they do not affect any other guests please give us a call! Again we appreciate you feedback.

4
Partner Couples

The hotel is in a great location. Probably due to Covid, the hotel was is somewhat of a state of disrepair - Some wall paper was removed in a hallway, one of their elevators wasn't working and the decor wasn't as it has been in the past.

By on Mar 1, 2021

Review comment responded on Mar 2, 2021

Thank you for your feedback Anonymous!

1
Everyone

By on Feb 1, 2021

Review comment responded on Feb 17, 2021

Anonymous, thank you for your feedback! We will work hard to resolve the issues you experienced during your stay at the Sheraton Suites Country Club Plaza.

Sheraton Suites Country Club Plaza

770 W 47th St, Kansas City, MO 64112
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