6/10 Okay
Rhonda, Overland Park
Business traveler, Traveled with partner
Aug 31, 2025
Our recent stay at this hotel in the heart of the Kansas City Plaza was just average. While the location is convenient, a few things made the experience less than ideal. The in-room phones weren’t working, there was a strong sewer odor emitting from the faucets anytime you opened them to use water, and only one of the four elevators was operational, which made getting around frustrating. Although the property had a refresh a few years back, the hotel entry, elevators , and exterior are already showing noticeable wear. On a positive note, the lobby bar staff were friendly and welcoming, and the hotel offers snacks, candy, and sundries in the lobby—but prices are extremely inflated. For the cost of the rooms, there are better-maintained and more reliable options on the Plaza.
Rhonda
Stayed 2 nights in Aug 2025
