Fairfield Inn & Suites by Marriott Kansas City Liberty2.5 out of 5.0
Recent guest reviews
Check in wAs smooth and flawless. Staff friendly and professional. My room was clean except cob webs along the ceiling/wall line in multiple places. The smell was also bad. CLEARLY was previously a smoking hotel. The odor was attempted to be covered with some sort of air or carpet freshener that essentially added insult to injury. My room was also very humid. At 10:30 there began to be a lot of noise. The walls seems very thin. I eventually called the front desk and they said they would take care of it. I turned on a white noise app. The breakfast area in the morning was clean, stocked and well kept.
We stopped at a few hotels to find the best deal and it was Jephrie who made the decision easy to choose the Fairfield. Helpful, patient and kind. The pool is clean. Rooms are clean Close to a huge selection of restaurants
Every time I am in town I stay at Fairfield Inn the general manager Shelia Outly has always been extremely professional and goes out of her way to help the customers .Staff you can't go wrong they are truly there to make the best of everyone's stay. This property would be worth the extra mile to stay at thank you again for making my stay away from home and easy and relaxing time .Keep up the good work
We stayed here for a week for a family vacation. The first room we were in smelled of stale cigarette smoke. After an hour of breathing the air in the room I had a bad headache. We requested a new room and the gentleman at the front desk was apologetic and did give us another room. Before moving all of our things to the new room we went to check it out and make sure it also did not smell bad. Opening the door we were hit with an even worse smell of cigarette smoke. The gentleman at the front desk again apologized and gave us a room on the other side of the hotel. It did not smell bad. However, the room was very small. The bathroom is tiny, only one person can be in there at a time. Also, the swimming pool was tiny. And my youngest daughter got a weird rash all over her body - either from the pool or the bed. I wouldn't recommend this hotel and will not return if we are in the area again.
Long day on the basketball courts with early game tomorrow. Decided to skip driving back to Topeka. Called this property and was greeted by Jephrie. He was so nice and understanding. Really took care of our family. Room is very nice. I would go out of my way to do business with anyone who has Jephrie on their team. Amazing customer service!
The hotel is clean and well managed. The rooms are clean and so are the bathrooms. The hotel breakfast is fresh and the area is clean. Shelia and her staff work hard to make you feel at home. Great stay great rest. Handy to a Cracker Barrel and a Walmart. Good stay!
This is a nice and clean hotel with friendly staffs. Good selection of free breakfast, with available free coffee all day long. It has a great gym. Right next to Cracker Barrel and Walmart, and many different restaurants and fast foods around.
Very clean rooms. Staff pleasant. Large variety of continental breakfast. Easy location with plenty of restaurants and shops around.Beds super comfortable. My complaints are that bathrooms are pretty small and the only mirror in the room is in the bathroom. So if you have someone who has already showered, but just needing to get ready, there is no other mirror to use. They also do not supply blow dryers. Luckily, I brought my own!
My stay at the hotel was excellent! The rooms are very clean and the staff are very friendly and very good at what they do. The only thing that would have made my stay better is to have a Golds gym XRS 50 home gym or something similar. There are only free weights and cardio machines to use.
Spent the night there on 6/21. The facility was clean as a whistle and quiet. The breakfast are was the same. The young man working in the breakfast area was very polite and attentive. The front desk was the same. This is a definite above average Fairfield.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 131 reviews