The lady at the front desk could care less about her job or you staying there! We had to call the front desk while standing there to get her out of her office area.
Check in was 3, we arrived at 4 and our room was not ready. We had a 5 am start time and Starbucks wasn’t open room was clean. Staff was nice. But we were very rushed for our 5pm dinner plans
They charged me twice. Front desk staff very unprofessional
Great hotel in a great location. Close to lots of bars/restaurants. Close to college basketball hall of fame. Nice rooms and really nice lobby.
Great location, comfortable room. Very quiet. Check in was a bit of a fiasco.
We enjoyed the historic ambiance and hospitality of th staff
I was there to visit family and the location was great. We had beautiful weather so we walked every where.
Beautiful, historic hotel located right next to the power & light district. Lots to do and see within walking distance.
We had a wonderful time in KC and the location of the hotel was perfect for what we wanted!
Really nice room and great location. Value for the money is a bit lacking, but really no complaints
Our stay was great. Couldn't ask for a better location in the downtown area. Will definitely stay again if I return to the area.
very nice restoration of an historic hotel. this is in a great location, and the price is quite reasonable. wouldn't call this a luxury hotel, as there aren't any robes in the rooms for example, and no refrig, and limited (but very high quality) toiletries, ,,, however, this really did feel like a boutique hotel, overall. we would definitely stay here again.
We booked this trip for a Gala at the Convention Center. We didn't worry about the walk, parking or having a few drinks.
Staff was pleasant, nice old hotel. Big problem was the bed linens were odorous and did not appear clean. Strong musty smells. There was an old water leak stain on ceiling and wall.
They charge $18 for parking, never tell you that until you are checking out. The room was warm and we were unable to lower the thermostat. No fridge in room, but we took our leftovers from dinner to the front desk and they kept it in the hotel fridge until check out, that was nice. They room was nice I just don't understand the $200+ per night we were charged. Wasn't "all that". I'd recommend but with warnings.
Decent hotel in a good location. Stayed in a suite as they were overbooked. Overall staff was friendly.
We loved the location of the Hilton President and general amenities were good. We would stay here again. Especially loved being just a few blocks from restaurants, pubs, and music venues in the Power & Light District. Also walking distance to the arts district; easy access to the highway for driving anywhere in town. It's an older hotel, very ornately decorated. Staff were nice; the Drum Room downstairs is great for drinks; room was somewhat small but the bathroom was spacious. We never heard any noise from hallway or other rooms which was nice. Note that self park is $18 per day and valet is $20 per day (plus tips). There was no refrigerator in the room which made it difficult to keep leftovers and drinks during our extended stay. Also the A/C unit seemed a little inefficient. Really the only issue was the service at the breakfast buffet Saturday morning in the Walnut Room. Quite dismal and food was mediocre. Would definitely recommend staying here if you want to be walking distance to everything downtown near Power & Light. Skip the breakfast.
Located in Downtown Kansas City, Hilton President Kansas City is adjacent to Arvest Bank Theatre at the Midland and within a 5-minute walk of other popular sights like Kansas City Convention Center. This 213-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 11:00 AM.
All 213 rooms feature MP3 docks, free weekday newspapers, and laptop-compatible safes. 27-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Video-game consoles, ironing boards, and desks are also available. Housekeeping is available on request.
At Hilton President Kansas City, guests have access to a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 26 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this historic hotel include a business center, express check-in, and express check-out.
The lady at the front desk could care less about her job or you staying there! We had to call the front desk while standing there to get her out of her office area.
Check in was 3, we arrived at 4 and our room was not ready. We had a 5 am start time and Starbucks wasn’t open room was clean. Staff was nice. But we were very rushed for our 5pm dinner plans
They charged me twice. Front desk staff very unprofessional
Great hotel in a great location. Close to lots of bars/restaurants. Close to college basketball hall of fame. Nice rooms and really nice lobby.
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Great location, comfortable room. Very quiet. Check in was a bit of a fiasco.
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We enjoyed the historic ambiance and hospitality of th staff
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I was there to visit family and the location was great. We had beautiful weather so we walked every where.
What was your confirmation number so we can fix the issue? I hope on your next stay we will meet your expectations.