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Fairfield Inn Kansas City Downtown/Union Hill by Marriott

2.5 out of 5.0

Recent guest reviews

The staff were very friendly and helpful, and the hotel was very easy to get to. Was in town for an event just down the street, so the hotel shuttle was great for not having to worry about finding parking there. Everything was clean and in good condition in the room. My only complaint was that the fire alarm went off at 3 am my first night there, but that's not the hotel's fault. They did get everything turned back off quickly, and everyone was able to go back inside right away. Overall, good experience & I would stay here again.

We had a very nice stay at this hotel. It was centrally located, so easy to get to Country Club Plaza and downtown area. Staff was friendly and very helpful.

Very quiet and relaxing. Better than average breakfast selection although it would be good to include more choices for gluten/lactose intolerance. Will definitely stay again.

It appears that they have taken an older building and remodeled. The outside was not appealing and there are actually two buildings connected at the 3rd and 4th floors. Staying on the 2nd floor in the 2nd building makes it inconvenient to get to lobby and pool (please note it was 19 degrees when I was there and going outside was not pleasant). The rooms were updated and clean. The parking set up was odd but there was always a place to park. It was on the edge of what appeared to be a run down neighborhood yet it's location was close to the Plaza and Westport areas.

The staff was pleasant and polite. The breakfast was delicious, except the sausage should be cook little longer and brown on both sides. Which is pork sausages patties.

I was looking for a hotel in close proximity of the night club we were meeting other friends. I'm very familiar with this hotel chain and decided to book. Great location and I was very pleased. Will definitely stay again if in the area again.

The customer service was great. The rooms are decently sized. Priced great. They had a shuttle to and from the concert as well.

We used this as a sleeping spot so we didn't take advantage of the amenities so much. The location was perfect, the parking was awesome, easy to get to fast food and nice restaurants. The staff was amazing, helpful, kind and quickly helped any way they could - I plugged the potty and he was there within minutes with a smile and fixed it. We didn't let them clean while we were there but the cleaning crew happily gave us supplies in the hallway with a smile. They were doing construction when we were there, but it did not affect me in anyway, they had signs up asking for forgiveness for the mess but I never encountered any mess. The breakfast area was spacious and enjoyable and tho I didn't take advantage of the free breakfast my traveling companions said it was "very good". All in all, its a bit older facility, that has been taken care of. We were there for the first May snowstorm in over 100 years and the staff handled the snow very well. The internet connection was fast and easily usable. The bedding and towels were new and wonderfully bleach clean. Definitely no complaints, but also not high maintenance travelers either.

This is centrally located if you have a car. There is not really anything nearby walking distance.

The free-use computer and printer in the lobby saved my butt. At 4am I was able to print a large color document that I needed for work the next day, at no charge. All while the staff were friendly and helpful. Everything else was up to the expected standard of a Marriott brand hotel. Would definitely stay here again!

The staff at the Fairfield Inn was especially helpful and friendly. They were always helpful. The room was comfortable and I appreciate having a refrigerator and microwave.

Crown Plaza Shopping, MCD,Wendy, wireless WiFi etc...

Clean, friendly, and good breakfast. But that bed...sheesh.

We thought and hoped we would arrive at a nice friendly hotel, but once we got there, the staff would not let us have rooms by who we came with b/c they said they did not have any until I checked into my room to find lightbulbs burnt out and moldy shower curtains, so I called them and he let us move by our friends. We got numerous complaints and threats we were going to be kicked out b/c we were too loud, when it was around 3 OTHER rooms making all of the noise. We were also yelled at and lied to about check-out time. Overall, NOT GOOD.

This was the first time we stayed at a Fairfield Inn and we were very happy with our experience. The rooms were obviously recently remodeled which included up-to-date decor which made it pleasant. The room was clean. The front desk called up to our room within 5 mins of our check-in to make sure everything was satisfactory with us. They also had a pretty decent complimentary breakfast with a nice eating area. We plan to stay here again if we're in the area.

The staff was very friendly, courteous and were always helpful with a smile. The facility and room were clean, great bed with LOTS of comfortable pillows. Exercise room was small, 3 cardio machines and some free weights, but acceptable for the 3 days I was there. Location wasn't bad, but I was in for a conference and did not rent a car as there would be shuttle service for related events. If visiting in June, as I was with 100 degree heat, I would definitely recommend renting a car, I walked a few places but would have been easier to drive. All in all I had a great stay and would definitely recommend this hotel.

We had never been to Kansas City before and we stayed at Fairfield Inn and it was nice. It is a little older and really a little overpriced for what it is but it is just down the street from the Crown Center which we loved. It has a nice indoor pool and spa that I highly recommend. The bed was awesome, really nice linens and great pillows, very clean. Nice continental breakfast from 6-9am. The best thing about it is definitely the location but I recommend it if you need to stay in Kansas City and you just want a comfortable stay. The staff are really nice and helpful and very knowledgable about local events.

we attended a local concert with 40,000 people and chose this hotel because of the location.The beds were heaven after being in the sun the entire day. Big and COMFORTABLE! It was very clean and convient to various choices of food. It was definately a value for the money. It was very very clean. We thought since the other guest were at the concert the party would carry over to the hotel. Thankfully it did not.I would recommend this hotel without hesitation!

3001 Main St Kansas City MO

Hotel highlights

  • Walking distance to Liberty Memorial and Crown Center
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Fairfield Inn Kansas City Downtown/Union Hill by Marriott places you in Crown Center District, within a leisurely stroll of popular sights such as Liberty Memorial and Crown Center. This hotel has 116 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Kansas City, it's also close to Hallmark Visitors Center and Sprint Center.


Dining

Free continental breakfast is included with your stay.


Rooms

All of Fairfield Inn Kansas City Downtown/Union Hill by Marriott's 116 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.


Property features

At Fairfield Inn Kansas City Downtown/Union Hill by Marriott, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Fairfield Inn Kansas City Downtown/Union Hill by Marriott

Everyone (1) Couples (4) Business (2) Family (5) Other (2) Friends (4)
4
Everyone

The staff were very friendly and helpful, and the hotel was very easy to get to. Was in town for an event just down the street, so the hotel shuttle was great for not having to worry about finding parking there. Everything was clean and in good condition in the room. My only complaint was that the fire alarm went off at 3 am my first night there, but that's not the hotel's fault. They did get everything turned back off quickly, and everyone was able to go back inside right away. Overall, good experience & I would stay here again.

By on Dec 5, 2016

4

back to school shopping trip

Families

We had a very nice stay at this hotel. It was centrally located, so easy to get to Country Club Plaza and downtown area. Staff was friendly and very helpful.

By on Jun 28, 2015

5

great place to stay

Singles

Very quiet and relaxing. Better than average breakfast selection although it would be good to include more choices for gluten/lactose intolerance. Will definitely stay again.

By on Dec 3, 2014

3

average hotel

Families

It appears that they have taken an older building and remodeled. The outside was not appealing and there are actually two buildings connected at the 3rd and 4th floors. Staying on the 2nd floor in the 2nd building makes it inconvenient to get to lobby and pool (please note it was 19 degrees when I was there and going outside was not pleasant). The rooms were updated and clean. The parking set up was odd but there was always a place to park. It was on the edge of what appeared to be a run down neighborhood yet it's location was close to the Plaza and Westport areas.

By on Nov 21, 2014

5

fantastic

GetawayWithFriends

The staff was pleasant and polite. The breakfast was delicious, except the sausage should be cook little longer and brown on both sides. Which is pork sausages patties.

By on Aug 19, 2014

4

great location

GetawayWithFriends

I was looking for a hotel in close proximity of the night club we were meeting other friends. I'm very familiar with this hotel chain and decided to book. Great location and I was very pleased. Will definitely stay again if in the area again.

By on Feb 23, 2014

4

concert night

GetawayWithFriends

The customer service was great. The rooms are decently sized. Priced great. They had a shuttle to and from the concert as well.

By on Jan 29, 2014

4

great staff, great location

Couples

We used this as a sleeping spot so we didn't take advantage of the amenities so much. The location was perfect, the parking was awesome, easy to get to fast food and nice restaurants. The staff was amazing, helpful, kind and quickly helped any way they could - I plugged the potty and he was there within minutes with a smile and fixed it. We didn't let them clean while we were there but the cleaning crew happily gave us supplies in the hallway with a smile. They were doing construction when we were there, but it did not affect me in anyway, they had signs up asking for forgiveness for the mess but I never encountered any mess. The breakfast area was spacious and enjoyable and tho I didn't take advantage of the free breakfast my traveling companions said it was "very good". All in all, its a bit older facility, that has been taken care of. We were there for the first May snowstorm in over 100 years and the staff handled the snow very well. The internet connection was fast and easily usable. The bedding and towels were new and wonderfully bleach clean. Definitely no complaints, but also not high maintenance travelers either.

By on May 6, 2013

4

centrally located

BusinessTravelers

This is centrally located if you have a car. There is not really anything nearby walking distance.

By on Aug 17, 2012

4

unexpectedly wonderful

BusinessTravelers

The free-use computer and printer in the lobby saved my butt. At 4am I was able to print a large color document that I needed for work the next day, at no charge. All while the staff were friendly and helpful. Everything else was up to the expected standard of a Marriott brand hotel. Would definitely stay here again!

By on May 21, 2012