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Recent guest reviews

I love the elevator the most and the valet parking service!

Nice clean friendly enjoyable

Horrible. I have never stayed anywhere where noise was a problem from 3 pm to 3 am in the morning. As soon as we stepped off the elevator to our floor around 3 pm check-in, we could hear a guest’s Bluetooth speaker blaring in the hall and then from our room. When we came back to our room around 11 pm, the street noise could be heard loudly in our third floor room. The street noise settled down around midnight but between 2 and 3 am, the noise level ratcheted back up in the hallways. If you desire any level of relaxation in your hotel stay, look elsewhere.

Great place to stay

Friendly staff, amazing view. Proximity to the convention center was key.

Need to give notice a day ahead for housekeeping but no explanation given at check in. Not enough staff at check in desk 2 different occasions

Great stay, good value, easy check in. Would stay again.

I locked myself out of the room and security was very helpful and responsive. However, less than ideal experience with Orbitz and the check in process as well. I checked in after 10 PM, and was informed no water fountain to fill my water bottle. There was some black gunk on the bottom of the shower by the drain. The bathroom in the room I stayed in had 2 conditioner bottles and no shampoo. By the time I realized it, I didn't have time to call the front desk.

The lobby waterfall is serene and relaxing. Good location.

W 12th Street Kansas City MO

Hotel highlights

  • Walking distance to T-Mobile Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Kansas City, Kansas City Marriott Downtown is next to Municipal Auditorium and Kansas City Convention Center. This 970-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.


Dining

Enjoy dining at one of 2 onsite restaurants including MetropolitanKC, which specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Guests can expect wired Internet, free WiFi, and 55-inch flat-screen TVs with cable channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.


Property features

Guests of Kansas City Marriott Downtown have access to an indoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 34.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.

Room options

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 4

Executive Room, 2 Queen Beds, Business Lounge Access

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Kansas City Marriott Downtown

Everyone (16) Couples (6) Family (3) Friends (5)
5
Business Business

I love the elevator the most and the valet parking service!

By on Aug 4, 2022

Review comment responded on Aug 4, 2022

Thank you for sharing this glowing review, Xinxin! We are delighted to hear about your experience at Kansas City Marriott Downtown! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.

5
Family

Nice clean friendly enjoyable

By on Jun 21, 2022

Review comment responded on Jun 22, 2022

Thanks for sharing your feedback with us, Sharon! It's fantastic to see how much you enjoyed your recent stay at Kansas City Marriott Downtown! We strive to provide our guests with a very clean and friendly environment. We look forward to hosting you again, in the near future for another outstanding experience. Thank you again for taking the time to share your feedback!

4
Everyone

By on May 16, 2022

1
Partner Couples

Horrible. I have never stayed anywhere where noise was a problem from 3 pm to 3 am in the morning. As soon as we stepped off the elevator to our floor around 3 pm check-in, we could hear a guest’s Bluetooth speaker blaring in the hall and then from our room. When we came back to our room around 11 pm, the street noise could be heard loudly in our third floor room. The street noise settled down around midnight but between 2 and 3 am, the noise level ratcheted back up in the hallways. If you desire any level of relaxation in your hotel stay, look elsewhere.

By on Apr 3, 2022

Review comment responded on Apr 6, 2022

We appreciate the feedback, Paula. We're disappointed you had such challenges during your time with us. We regret the problems you had with the sound levels in the rooms and that your stay didn't exceed your expectations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

4
Everyone

By on Mar 25, 2022

5
Everyone

By on Jan 29, 2022

5
Business Business

Great place to stay

By on Dec 14, 2021

Review comment responded on Dec 15, 2021

Thank you for taking the time to write about your experience at our hotel! We are delighted to hear you enjoyed your stay and we look forward to your next visit with us!

5
Friends

Friendly staff, amazing view. Proximity to the convention center was key.

By on Aug 23, 2021

Review comment responded on Aug 23, 2021

Thank you for your review! It sounds like you had a great time during your recent visit! We hope that we can welcome you again when your travels bring you back to Kansas City!

3
Family

Need to give notice a day ahead for housekeeping but no explanation given at check in. Not enough staff at check in desk 2 different occasions

By , from Houston on Oct 6, 2020

5
Family

Great stay, good value, easy check in. Would stay again.

By , from Texas on Jul 27, 2020

Kansas City Marriott Downtown

200 W 12th Street, Kansas City, MO 64105
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