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Recent guest reviews

Need to give notice a day ahead for housekeeping but no explanation given at check in. Not enough staff at check in desk 2 different occasions

Great stay, good value, easy check in. Would stay again.

I locked myself out of the room and security was very helpful and responsive. However, less than ideal experience with Orbitz and the check in process as well. I checked in after 10 PM, and was informed no water fountain to fill my water bottle. There was some black gunk on the bottom of the shower by the drain. The bathroom in the room I stayed in had 2 conditioner bottles and no shampoo. By the time I realized it, I didn't have time to call the front desk.

The lobby waterfall is serene and relaxing. Good location.

I was staying for the prime location. I was on the trip for work at the convention center right next to the hotel. Staff was not helpful and really rude. Will not stay here next time. Very dissapointed for the price paid versus service gotten. I would expect this poor service from a Super 8 not a Marriott. Very dissatisfied.

It was ok but every thing was massively over priced

Everything was great except there was no ice on our level and the shower curtain and shower head were very much in need of repair.

Cleanest friendliest stay I've had in a long time everyone was polite and the rooms were comforting

For 200. Dollars a night i expected a lot more. The rooms looked old an warn. The bed was uncomfortable. The view was amazing and the staff was friendly.

Hotel was semi-out dated, but nice overall. Close to Power and Light district. Beds were comfortable, and rooms were pretty clean overall. Air conditioning in the room didn't really cut the mustard. Not hot, but never cold...

W 12th Street Kansas City MO

Hotel highlights

  • Steps from Kansas City Convention Center and Municipal Auditorium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Kansas City, Kansas City Marriott Downtown is next to popular attractions like Kansas City Convention Center and Municipal Auditorium. This 970-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including MetropolitanKC, which specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

All 970 rooms provide coffee makers, free weekday newspapers, and free local calls. 37-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with wired Internet and free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Laptop-compatible safes, ironing boards, and desks are also available.


Property features

Guests of Kansas City Marriott Downtown have access to an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 26.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.

Room options

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 2

Executive Room, 2 Double Beds, Business Lounge Access

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Kansas City Marriott Downtown

Everyone (13) Business (3) Couples (10) Family (5) Friends (10) Other (1)
3
Family

Need to give notice a day ahead for housekeeping but no explanation given at check in. Not enough staff at check in desk 2 different occasions

By , from Houston on Oct 6, 2020

5
Family

Great stay, good value, easy check in. Would stay again.

By , from Texas on Jul 27, 2020

1
Everyone

By on Mar 20, 2020

3
Business Business

I locked myself out of the room and security was very helpful and responsive. However, less than ideal experience with Orbitz and the check in process as well. I checked in after 10 PM, and was informed no water fountain to fill my water bottle. There was some black gunk on the bottom of the shower by the drain. The bathroom in the room I stayed in had 2 conditioner bottles and no shampoo. By the time I realized it, I didn't have time to call the front desk.

By , from Minneapolis on Feb 19, 2020

Review comment responded on Mar 7, 2020

Thank you for your review. We sincerely apologize for the inconveniences you encountered while you were our guest. We truly want every guest's experience to be a perfect stay in every way possible. We will share your feedback with our hotel team. Hopefully, we'll have the opportunity to welcome you back to the Kansas City Marriott Downtown when your travels bring you back to Kansas City.

2
Everyone

By on Dec 23, 2019

5
Everyone

By on Nov 16, 2019

4
Partner Couples Business Business

The lobby waterfall is serene and relaxing. Good location.

By on Nov 2, 2019

2
Everyone

By on Aug 22, 2019

Review comment responded on Oct 14, 2019

Thank you for staying with us here at Kansas City Marriott Downtown

4
Everyone

By on Jul 2, 2019

4
Everyone

By on Jun 26, 2019

Kansas City Marriott Downtown

200 W 12th Street, Kansas City, MO 64105
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