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Best Western Plus Kansas City Airport-KCI East

2.5 out of 5.0

Recent guest reviews

Hotel staff was very friendly and responsive even though we were late arrivals.

Front desk was very helpful and friendly. We left our car as we traveled. When we returned they picked us at airport and loaded our luggage in the car. The cost was cheaper than parking at airport. Great hotel and very clean.

Clean, good breakfast. Nice hotel if you are flying in or out.

Stayed for 2 nights had to book an extra night as I was originally booked for one night, the staffs were very helpful and catered to all my needs ensuring I was comfortable. The shuttle bus from and to the airport is very helpful, I would greatly recommend this hotel to anyone. Really had no issues staying here and would come back anyday.

Good place to stay for the money. The staff was friendly and nice and considerate. We did find someone's Chinese food sitting in the fridge from a previous stay. When the fridge opened, the food smell permeated the room for the next hour. We kept the fridge door closed and told the staff.

Staff very unprofessional. No one available at front desk upon arrival. Not very friendly.

Wifi kept dropping, and had to go to the lobby for it to work. It didn't last for more than 10 minutes, the. It would disconnect.

Good if you need a place near the airport. Rooms were clean, water pressure excellent, surroundings quiet.

Terrible! Charged me for leaving my vehicle while traveling...$6/day! This fee was never disclosed until check in when, had I known of this fee prior, I would have had a friend drop me off at the airport instead.

Very friendly staff. Beds were comfortable. Little tight where the fridge and microwave are located, but fine. Lighting in that area was very weak. Overall, very nice and we would stay again.

I stayed in both their whirlpool room and their most premium king suite so I got a good sampling of their overall offering. Staff was friendly and helpful. Check-in was quick and easy as well. Rooms smelled fresh and were very clean and crisp considering the budget room rate. The whirlpool room was smaller than what I would have expected as it is not located in any of their suites so it made the bathroom much bigger but made the room that much smaller to accommodate the large tub. In contrast, the size of the king suite room was absolutely huge, while offering a very small bathroom. The suite had a 42inch LCD TV, a size up from the 32 inch in the whirlpool room but because of the giant room size it ends up feeling small as the bed is approx 30 feet and the couch approx 20 feet from it. I also felt like the standard offering of toiletries was uninspired and deficient although considering the price of the rooms, not too surprising. My only real complaint that I was really surprised to find each morning when I woke up was that the beds were so bad I woke up with horrible back pain to the extent that I ended up waking up hours earlier than I intended simply because I was not able to sleep through the pain the beds caused me all the way to my alarm. That was so disappointing because overall, the friendly staff, the cleanliness of the rooms, the great location and the excellent rates for each of the rooms makes staying there again an obvious choice, however, they failed to provide the most important thing a hotel is designed to offer...a good night sleep.

Hotel was very nice except that the heater in the room was extremely loud.

The location is close to the airport. Room service did not address my room not made up after leaving for the day to return to untidy room that was never touched.

The shuttle service is great...they took us to Zona Rosa and the airport when we needed. Also toiletries that we had forgotten.

Staff was friendly and very helpful. Located close to the MCI airport which is convenient for early morning flights out and possible inclement weather upon a late night return.

I really enjoyed my stay in the Best Western Hotel Plus. The staff from the front desk, breakfast, and house cleaning was absolutely fantastic. Everything was handled with class. The staff was very efficient in attending to my needs from beginning to the end of my stay. I look forward to staying there again in the future.

Overall, it was good for catching an early flight. The shuttle picked me up from the rental car quickly and checking in was seamless. The breakfast was standard with hot waffle maker, biscuits and gravy, cold cereal etc. I walked over to the Hilton next door for a quick dinner. The bed was comfy and rooms were ok as they were a little dated. There was a slight "old" smell in the hotel and rooms but I'm sensitive to smells so it probably doesn't bother most.

I have stayed here several times now as I go in and out of Kansas City's airport. It's clean, quiet, and comfortable. I highly recommend it!

Very nice hotel and staff. Extra clean and since it is a no-smoking facility, no bad order. Updated furnishings throughout. Breakfast was great and serving dishes were kept full and hot. I will stay at this Best Western again! Very convenient to airport.

Super clean, nice rooms and very friendly staff. All for a great price and close to the airport, shopping and not that far from downtown. Would recommend this to anyone looking for a good night's rest!

11130 N Ambassador Drive Kansas City MO

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Indoor pool

Best Western Plus Kansas City Airport-KCI East places you 1.1 mi (1.8 km) from Harley-Davidson Factory. This 79-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. It's near the airport and also within a 30-minute drive of Sprint Center and Worlds of Fun.


Dining

Free full breakfast is included with your stay.


Rooms

All of Best Western Plus Kansas City Airport-KCI East's 79 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, ironing boards, and desks are also available.


Property features

Guests staying at Best Western Plus Kansas City Airport-KCI East enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 6.00 per day, or you can take advantage of the free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for Best Western Plus Kansas City Airport-KCI East

Everyone (10) Business (12) Couples (4) Family (9) Other (2) Friends (2)
5
Everyone

Hotel staff was very friendly and responsive even though we were late arrivals.

By on Apr 17, 2018

5
Everyone

Front desk was very helpful and friendly. We left our car as we traveled. When we returned they picked us at airport and loaded our luggage in the car. The cost was cheaper than parking at airport. Great hotel and very clean.

By on Apr 15, 2018

4
Everyone

Clean, good breakfast. Nice hotel if you are flying in or out.

By on Mar 17, 2018

Review comment responded on Mar 20, 2018

Thank you for taking the time to complete a review from your recent stay. We hope you had a well rested visit and safe travels where you were headed. Come back and see us!

4

great place for the price

Everyone

Stayed for 2 nights had to book an extra night as I was originally booked for one night, the staffs were very helpful and catered to all my needs ensuring I was comfortable. The shuttle bus from and to the airport is very helpful, I would greatly recommend this hotel to anyone. Really had no issues staying here and would come back anyday.

By on Mar 12, 2018

Review comment responded on Mar 13, 2018

Thank you so much for your review! I am happy to hear that my staff took great care of you and I will pass your comments on to them. Let us know if we can assist you again in the future!

4

chinese food

Everyone

Good place to stay for the money. The staff was friendly and nice and considerate. We did find someone's Chinese food sitting in the fridge from a previous stay. When the fridge opened, the food smell permeated the room for the next hour. We kept the fridge door closed and told the staff.

By on Dec 4, 2017

3
Everyone

Staff very unprofessional. No one available at front desk upon arrival. Not very friendly.

By , from Alaska on Dec 1, 2017

3

poor wifi

Everyone

Wifi kept dropping, and had to go to the lobby for it to work. It didn't last for more than 10 minutes, the. It would disconnect.

By , from CT on Nov 13, 2017

4
Everyone

Good if you need a place near the airport. Rooms were clean, water pressure excellent, surroundings quiet.

By on Oct 27, 2017

2

charged fees that were not disclosed until check i

Everyone

Terrible! Charged me for leaving my vehicle while traveling...$6/day! This fee was never disclosed until check in when, had I known of this fee prior, I would have had a friend drop me off at the airport instead.

By , from N on Jun 26, 2017

5
Everyone

Very friendly staff. Beds were comfortable. Little tight where the fridge and microwave are located, but fine. Lighting in that area was very weak. Overall, very nice and we would stay again.

By on Apr 21, 2016