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Best Western Plus Kansas City Airport-KCI East

2.5 out of 5.0

Recent guest reviews

Handy location to kci. Hote still under renovation. Doors slamming very noisy.

Staff was very nice and helpful. Additional comments are not necessary at this time. Your system shouldn't be asking folks for more than they want to write.

Very clean and well maintained Was very quiet Great bed ver comfy

Property was under construction. First floor was very dirty and contruction noise started quite early in the morning

Front desk staff were absolutely amazing. The room was beautiful, and a lot more spacious than I was expecting. The food from the Bistro on the main floor was also amazing.

You could order food for dinner which was convenient having just flown in

Property is going to be nice when construction is finished. Bar & Hrill staff were inattentive. Had a very long wait to order food while sitting in the cold lobby near the front door. Longer wait to get 2nd drink and pay for order, no attendant in the bar area. Had to get the shuttle driver to get them from the back.

Hotel in good condition and everything was nice except for the pillows, couldn’t use them for head support so it made it difficult to fall asleep.

Had a great stay.would recommend to others.vary close to airport.

The hotel was being renovated, the lobby was completely torn up, There was a counter for check in that was covered with construction dust, they used a portable computer for check in/out. The pool was closed for renovations also, this was not conveyed to me at any time. When I checked in the desk person did not tell me about the breakfast, where it was or when it was. The breakfast was okay. The room was okay but pretty noisy with hallway noise and noisy neighbors. The parking lot had not been cleaned off in places after a snowstorm a few days before leaving it quite icy in places..I checked out a day early and went to another hotel.

Bugs in room. Stains on sheets. Staff is friendly and prompt. I would not stay here again. Ratings were 4.2 but that was very misleading.

Very cozy and decent free breakfast. Would recommend

I was worried that we would arrive at the airport too late for the shuttle. When I called to check, the woman at the desk said she’d leave a note asking the shuttle driver to stay a few minutes late if necessary! Very nice!

We had an early flight and the hotel was close to the airport. Everything was fine.

Close to the airport. Staff was pleasant and breakfast was good.

The staff was friendly and helpful with directions. The room was clean and the air conditioning was on. Great location and a huge breakfast selection that was FREE.

11130 N Ambassador Drive Kansas City MO

Hotel highlights

  • Close to Harley-Davidson Factory
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located 1.1 mi (1.8 km) from Harley-Davidson Factory, Best Western Plus Kansas City Airport-KCI East is within a 10-minute drive of other popular attractions like Zona Rosa Shopping Mall. This 79-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free full breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge.


Rooms

A 32-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Best Western Plus Kansas City Airport-KCI East enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Plus Kansas City Airport-KCI East

Everyone (23) Couples (5) Business (12) Family (13) Other (2) Friends (2)
3
Everyone

By on Jul 12, 2019

4
Everyone

By on Jun 30, 2019

5
Friends

Staff was very nice and helpful. Additional comments are not necessary at this time. Your system shouldn't be asking folks for more than they want to write.

By on Jun 4, 2019

5
Partner Couples Business Business Travelers

Very clean and well maintained Was very quiet Great bed ver comfy

By on May 25, 2019

4
Families Families

Property was under construction. First floor was very dirty and contruction noise started quite early in the morning

By on May 22, 2019

5
Families

Front desk staff were absolutely amazing. The room was beautiful, and a lot more spacious than I was expecting. The food from the Bistro on the main floor was also amazing.

By on May 19, 2019

4
Business Business Travelers

You could order food for dinner which was convenient having just flown in

By on May 5, 2019

3
Families

Property is going to be nice when construction is finished. Bar & Hrill staff were inattentive. Had a very long wait to order food while sitting in the cold lobby near the front door. Longer wait to get 2nd drink and pay for order, no attendant in the bar area. Had to get the shuttle driver to get them from the back.

By on Mar 5, 2019

Review comment responded on Mar 5, 2019

Dear Valued Guest, Thank you for choosing to stay at the Best Western Plus-KCI East. We appreciate you taking the time out of your day to let us know how your stay went. I am pleased to hear that you are excited to see how our hotel will look after we complete our renovations. Since November 2018 we have been in the process of improving our property. From our new pool deck, new guest room furnishings, new carpeting and our beautiful bar and grill. We plan on finishing these renovations quickly as we would love to have you come back and let us know what you think. I am sorry for the lack of service you received while being at our new bar and grill. Our bartender is responsible for making drinks and all the food that our guests have ordered. We now have a camera system in the back room that allows our bartender to see if there is a guest waiting for service while they are cooking food. We are making steps to improve our overall customer service and we appreciate your comments. I will make sure that your comments are relayed to the rest of our team to ensure this problem does not arise in the future.

4
Everyone

Hotel in good condition and everything was nice except for the pillows, couldn’t use them for head support so it made it difficult to fall asleep.

By on Dec 30, 2018

Review comment responded on Dec 30, 2018

Thank you for staying with us and for being so awesome! I am happy that you enjoyed our property. I am sorry that our pillows were not comfortable. I do hope that you will give us another chance to provide you with a more restful night's sleep!

2
Everyone

By on Dec 27, 2018

Review comment responded on Dec 27, 2018

Thank you for staying with us and for providing us with feedback! We look forwards to seeing you again soon!

Best Western Plus Kansas City Airport-KCI East

11130 N Ambassador Drive, Kansas City, MO 64153
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.