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Crowne Plaza Kansas City Downtown, an IHG Hotel

3.5 star property
Hotel with free local shuttle, steps from Kansas City Convention Center

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Photo gallery for Crowne Plaza Kansas City Downtown, an IHG Hotel

Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Daily buffet breakfast for a fee
Exterior
Exterior

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Pool
    PoolPool

Explore the area

Map
1301 Wyandotte St, Kansas City, MO, 64105
  • Popular LocationKansas City Convention Center2 min walk
  • Popular LocationT-Mobile Center7 min walk
  • Popular LocationCrown Center2 min drive
  • AirportKansas City, MO (MCI-Kansas City Intl.)23 min drive

Room options

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 315 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds (High Floor)

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View (High Floor)

  • 620 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (High Floor)

  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Kansas City

Located in Downtown Kansas City, Crowne Plaza Kansas City Downtown, an IHG Hotel is adjacent to Kansas City Convention Center and within a 10-minute walk of other popular attractions like T-Mobile Center. This 385-room hotel welcomes guests with a restaurant and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Kansas City Convention Center - 2 min walk
  • Kansas City Power and Light Building - 3 min walk
  • T-Mobile Center - 7 min walk
  • Crown Center - 2 min drive
  • LEGOLAND® Discovery Center - 3 min drive

Getting around

  • Metro Center Station - 4 min walk
  • Kansas City Union Station - 7 min drive
  • The preferred airport is Kansas City International Airport (MCI): 24-min drive, 19.5 mi/31.4 km.

Restaurants

  • ‪Downtown Marriott Concierge Lounge - ‬3 min walk
  • ‪Bar Stilwell - ‬5 min walk
  • ‪Yard House - ‬2 min walk
  • ‪Red Wheat Baking Co. - ‬4 min walk
  • ‪County Road Ice House - ‬5 min walk

About this property

Crowne Plaza Kansas City Downtown, an IHG Hotel

Hotel with free local shuttle, steps from Kansas City Convention Center
Guests of Crowne Plaza Kansas City Downtown, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 25 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Covered self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 157,314 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 21 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Crowne Plaza Kansas City Downtown

Frequently asked questions

Are free cancellation options available at Crowne Plaza Kansas City Downtown, an IHG Hotel?

Crowne Plaza Kansas City Downtown, an IHG Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Kansas City Downtown, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Kansas City Downtown, an IHG Hotel on Aug 11, 2024 start from $127.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Kansas City Downtown, an IHG Hotel?

This hotel is situated in Downtown Kansas City, just steps from Kansas City Power and Light Building and Municipal Auditorium, and within a short walk of T-Mobile Center. You'll also find Crown Center and LEGOLAND® Discovery Center within a short drive.

Is parking available on site at Crowne Plaza Kansas City Downtown, an IHG Hotel?

Yes, covered parking is offered for USD 25 per day with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Kansas City Downtown, an IHG Hotel include a casino on the premises?

No, Crowne Plaza Kansas City Downtown, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Kansas City Downtown, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from July until September.

Is Crowne Plaza Kansas City Downtown, an IHG Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Does Crowne Plaza Kansas City Downtown, an IHG Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Kansas City Downtown, an IHG Hotel have a restaurant with a breakfast menu?

Yes, Crowne Plaza Kansas City Downtown, an IHG Hotel serves buffet breakfast for a surcharge each morning at The Depot.

Will Crowne Plaza Kansas City Downtown, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crowne Plaza Kansas City Downtown, an IHG Hotel for a fee of USD 75.00 per pet, per stay.

Are there connecting rooms at Crowne Plaza Kansas City Downtown, an IHG Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crowne Plaza Kansas City Downtown, an IHG Hotel?

The closest major airport to Crowne Plaza Kansas City Downtown, an IHG Hotel is Kansas City International Airport (MCI), which is 19.5 mi away (24 minutes by car).

Are there rooms with balconies at Crowne Plaza Kansas City Downtown, an IHG Hotel?

No, there aren't any guestrooms with balconies at Crowne Plaza Kansas City Downtown, an IHG Hotel.

Crowne Plaza Kansas City Downtown, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1003 reviews" "
Rating 8 - Good. 272 out of 1003 reviews" "
Rating 6 - Okay. 110 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amber, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean and nice and modern. The staff is incredibly friendly and helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Steven

Disliked: Staff & service
Not a reliable Hotel
The room was booked and paid with breakfast inclusive, however for some days the hotel refused to provide breakfast on basis that breakfast is prepared on basis of number of rooms booked in the Hotel. I have never come accross a hotel as bad as this. charging for breakfast and refusing to provide one. Never again at this hotel
Stayed 7 nights in Apr 2024

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was a short walk to the convention center which was very helpful. Staff was friendly and helpful. The hotel was very crowded as there was a college volleyball tournament going on and most teams were staying there. Things were pretty loud but they was mostly out of the control of the hotel staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rahsheda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great!! Front desk was awesome and super nice, especially Bridget! Fast service, room was amazing with a great view!
Stayed 1 night in Apr 2024

4/10 Poor

Prakash

Traveled with family
Disliked: Staff & service
The hotel itself was decent and the location is great. However 1 month after we returned, I received a call from a manager telling me their books were off from the day we were there and did we happen to buy drinks or snacks. I had no memory or knowledge Of any transactions - if I or my kids had paid cash or card or charged to the room. The approach was very unprofessional, aggressive in tone, and manipulative. He very rudely told me he would be running my card without my authorization and no detailed receipt or even proof it was for us. He would not let me talk to a supervisor and told me he only answered to the owner of the hotel, which was found to be untrue. Eventually a higher-up was able to send me a detailed receipt of our $60 worth of charges that accidentally did not get ran and I approved the transactions no problem. Just a bad judgement and terrible customer service that ruined the experience and will cause me to find other places to stay.
Stayed 3 nights in Mar 2024

8/10 Good

Beverly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing we were disappointed in was the size of the bathroom. It was very small. Service and location was perfect. It was expensive but most hotels are during Big 12 Tournament time. That’s why so many people are using VRBO’s!
Stayed 3 nights in Mar 2024

8/10 Good

Stephanie

Stayed 1 night in Mar 2024

4/10 Poor

Erica, Pelham

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpeted was old and dirty looking but the worst part of the stay was our proximity to the elevators, which were constantly swishing by. The bathroom was very tight too. The staff was nice and the lobby was nice. The mattresses and pillows were lumpy though. We just didn’t sleep well.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rashonda

Stayed 1 night in Mar 2024

8/10 Good

Ana, Bellevue

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking.
Stayed 1 night in Mar 2024

8/10 Good

Bryan

Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Mar 2024

8/10 Good

TERRI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Power and Light District.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Scott, Boone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kirstie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if attending anything at tmobile or power and light worth the $$$
Stayed 2 nights in Mar 2024

6/10 Okay

Charles

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced
The customer service was great and everyone was very friendly. There were serveral issues with the suite room. 1) The drapes were on a remote but didnt work. 2) The shower temperature woild fluctuate from hot and cold, sometimes to an extream. 3) No microwave. A suite and no microwave? Very odd. 4) Our suite was by the elevator and we could hear it going all thought the day and night. 5) We parked in the hotel ramp but at times it was so full we could not find a spot.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

10/10 Excellent

janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms a plus. Nearness to the elevator a plus (convenience) and a minus (could be heard 24/7)
Stayed 3 nights in Mar 2024

10/10 Excellent

LaQuita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Rebecca J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint from the entire start was that I left my Apple Watch in the room and nobody returned my call :(
Stayed 1 night in Mar 2024

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David, Siler City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2024

10/10 Excellent

Angelica, Garland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are so comfy
Stayed 1 night in Mar 2024