This hotel is very nice. The area is close to zoo and other attractions as well. Staff was pleasant and premises clean.
Everyone here is extremely pleasant!! Thank you for accommodating me at short notice.
It's a nice enough hotel. The staff were not overly friendly, but efficient. There was no working ice machine in the hotel. The breakfast buffet was pretty good, but no one wore a mask as they went through the buffet line.
I would have not chosen this hotel if I would’ve known it was dog friendly. I like dogs but when a dog is left alone in a hotel and barks all day it’s disruptive to guest
We got into town a little earlier then expected, went to check in and was told the room was ready to go. Was then told it would be $40 to check in early. Manager on duty said we could sit with our bags in the business center for 2 hours if we didn’t want to pay the $40. Did I mention the room was sitting empty and ready for check in. Property was old, front desk manager was rude. Won’t stay here again.
Breakfast was extensive and was included in the room rate. The staff in the restaurant was very friendly and welcoming each morning.
The breakfast was a good value.
Check in was a nightmare. Long line after being told I could only check in early for an additional $39. The pool area was filthy. The shower in the room was fair but both water handles fell off while attempting to adjust the water temperature. Elevators were out of order. The housekeeper who was on our floor when we arrived was very cordial and efficient. The breakfast buffet was the only highlight
The staff is excellent and helpful the hotel is clean breakfast was excellent everything about it was a great experience my wife and I would go back again
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I thought it was a great deal. We got an affordable suite, and it was great. Enjoyed the pool and the easy walk to several local businesses.
Enjoyed classic lobby and room cleanliness.
High tech shower
Staff was exceptional. It is an older property and lacking in some amenities. Regardless it was a very satisfactory stay and I will definitely stay there again.
By far, this was the nicest hotel in the price range that I have ever stayed in. We paid an Orbitz discounted price, a phenomenal value for this hotel, but even if I had paid twice that I would have considered this a fair value. The rooms were impeccably clean, the setup of the room, the GIANT bathroom, literally everything - was excellent. You get an entire buffet for breakfast - included! They serve you a few things you can order (free) and then the entire buffet is open to you as well. As a celiac, I was able to get FULL and that was awesome. The server knew what brands the foods were and how they were prepared so I was able to eat safely. I do recommend taking cash to the breakfast to tip the breakfast staff - they deserve it (there is a box to do so near the buffet line). The front desk attendants were so kind and helpful. Everyone I saw working was smiling and that is so rare these days. Parking is in a ramp, so check in first and then they direct you to the ramp to park. It did cost $6 to park but keep in mind this is a mid-city hotel and you can walk to numerous places. I can't say enough good things about the Clayton Plaza Hotel. :-) One final thought - when we come into a room that is clean, we try to leave a $5-15 tip for the housekeeping (just on the desk with a note that says something like "thank you for working a hard job in a tough economy, grab a treat on us and have a great day). Please remember that great experiences are often due to others hard work.
Liked the ambiance of the hotel and the newer renovations as well as the modernization of the amnities like the digital shower. Disliked the bad attitude of the young lady at the front desk when I first arrived Wednesday evening.
Great stay here at the plaza! The breakfast was phenomenal and clean rooms!
Breakfast buffet was really good.
Located in Clayton within 2 miles (3 km) of Washington University in St. Louis, Clayton Plaza Hotel & Extended Stay is within a few miles (5 km) of other popular sights such as Forest Park. This 3.5-star hotel welcomes guests with 241 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
Guests of Clayton Plaza Hotel & Extended Stay have access to an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for USD 6 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
This hotel is very nice. The area is close to zoo and other attractions as well. Staff was pleasant and premises clean.
Everyone here is extremely pleasant!! Thank you for accommodating me at short notice.
Thank you so much for staying with us and we appreciate your feedback!
It's a nice enough hotel. The staff were not overly friendly, but efficient. There was no working ice machine in the hotel. The breakfast buffet was pretty good, but no one wore a mask as they went through the buffet line.
Thank you so much for staying with us and we appreciate your feedback!
I would have not chosen this hotel if I would’ve known it was dog friendly. I like dogs but when a dog is left alone in a hotel and barks all day it’s disruptive to guest
I sincerely apologize for the noise issues that you experienced during your stay. Our pet policy does state that dogs cannot be left alone in the room and we apologize that you had to experience this. I want to thank you for staying with us and I appreciate your feedback.
We got into town a little earlier then expected, went to check in and was told the room was ready to go. Was then told it would be $40 to check in early. Manager on duty said we could sit with our bags in the business center for 2 hours if we didn’t want to pay the $40. Did I mention the room was sitting empty and ready for check in. Property was old, front desk manager was rude. Won’t stay here again.
Thank you so much for staying with us and we appreciate your feedback. We apologize about the confusion regarding Early Arrival's at out hotel. We do send a welcome message to everyone that explains Early Arrival as well as other hotel policies and I also apologize if I wasn't clear when we spoke on the phone regarding the Early Arrival fee. We do hope that you will stay with us again in the future.
Breakfast was extensive and was included in the room rate. The staff in the restaurant was very friendly and welcoming each morning.
Thank you so much for staying with us and we appreciate your feedback. Have a Great Day!
The breakfast was a good value.
Thank you so much for staying with us and we appreciate your feedback!
Check in was a nightmare. Long line after being told I could only check in early for an additional $39. The pool area was filthy. The shower in the room was fair but both water handles fell off while attempting to adjust the water temperature. Elevators were out of order. The housekeeper who was on our floor when we arrived was very cordial and efficient. The breakfast buffet was the only highlight
Leslie, Thank you so much for your feed back. I am truly sorry for your wait, but we thank you for your patience while our team worked hard to all of our guest. your other concerns have been communicated with our departments for correction, we value the experience of our guest and work effortlessly to create a stratifying experience for our guest. It was truly a pleasure to have you here with us. Thank you again for choosing Clayton Plaza Hotel.
The staff is excellent and helpful the hotel is clean breakfast was excellent everything about it was a great experience my wife and I would go back again
Thank you so much for staying with us and we appreciate your feedback. Have a Great Day!
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Thank you so much for staying with us and we appreciate your feedback!
Thank you so much for staying with us and we appreciate your feedback!