Skip to main content
Beginning of main content

Recent guest reviews

Checked in for suppose to be 2 nights, security on duty was eating infront of lobby and looks drunk.One staff is friendly the other one wasn’t. Walked in to the room and surprised how dirty the carpet looks like with stain,old lamp we rented two rooms some lamp needs bulb change, room is very dark, creepy, very uncomfortable ambiance, we decided to check out after 4hrs due to some weird feeling from the room. Very unsanitary and unsatisfied and horrified! Cancelled the room for next day but they still charged me, cant get hold of anybody to get a refund!

The room was far roomier than we would ever had imagined.

Bad smells. Rooms do not look like the pictures at all. There were crusty stains on the floor, actual brown and grey dirt stains on the sofa. A blood stain on the chair. The furniture is from the 80s and haven’t been cleaned since then either. The hall ways were super dirty on every level, I know that because the vending machines were broken on every level and they didn’t have complimentary water bottles. I saw cigarette butts, random pills, and chip back on the hallways floors. Eventually the elevevator stopped working and wouldn’t open so we had to take our two small kids up a few flights on very dirty stairs. The hotel staff are so rude and careless too. The only decent thing was the sun deck that has those pretty strong lights but those didn’t even turn on. I called the front desk to turn them on and they said okay and then just didn’t do it. They don’t have valet parking any more either, haven’t for two years but that doesn’t even matter compared to everything else. The smell is really what got to me. Oh and one of the lights in the room was like a stove light and the hotel staff said it happens sometimes lmao. I feel like orbits LIED to me with the pictures and decent reviews because I asked other people how there room in there and they said “uhhh not to great haha smells very bad very dirty” so, orbitz must pay for their decent reviews. Like this is a 1 star hotel at best.

Property was run down! Room was not very clean. Won’t stay again.

Bedbugs checked out early hotel refused to give refund after showing videos of the bed bugs

The building was old which made it cool but areas were coming down outside. The parking garage was tight

Awesome place if you can look beyond the little dings to the room. Pool is huge and the location is close enough to everything. A bit dated but great for the price, got upgraded to a suite for no charge.

The sheets were clean - we checked with a blacklight. But the wallpaper was falling down and the carpet was coming up. The carpet was also filthy. Right across from bus station.

This place is terrible never go here trust me. Disgusting rooms that were never clean and terrible customer service.

The place was filthy, there were hair clips left in the bed. When asking for a new/ clean room the staff laughed and said they are all the same. The things they say they offer are closed on the weekends, such as coffee, no coffee in room.

Well, I have a lot to say about this hotel.... I stayed there a night before memorial day, the check in was easy and a very friendly staff, but as soonest we got to the room we noticed a strange odor, room was clean and neat, but the carpet its very old and have stains all over, but like I said, the room was clean, comfy bed and very clean sheets, very specious room. Things got a little bad when I decide to take a shower, after driving for hours I really wanted to take a shower, but for my surprise there was no HOT WATER, I took a shower with COLD WATER, I said.. wel maybe they'll fix this issue later. So me and friend went out for a couple hours and came back to the hotel.. I wanted to take a shower before bed and guess what.. NO HOT WATER still... that was so disappointing, personally I don't really like to take a shower with cold water, not even in the summer. The next day before leaving the hotel i decide to take a shower and again... NO HOT WATER... bummer lol. I took a shower anyways, jumping, screaming, shaking, because this time the water was super cold lol. I've stayed in so many hotels but even the smallest hotel have hot water. if you ask me if I recommend this hotel.. my answer is NO, Im sure you can find something better for almost the same price. Thank you al for reading my review. Sincerely, Chicago Traveler

Price for parking was $25, room key didn’t work when leaving garage. Paid $25 at hotel for parking as well as an additional $22 when leaving the garage due to key not working. When we entered our room, a man came out of the bathroom. He said he was an employee “checking the bathrooms”.

AC didn’t work in the rooms Still tried charging for parking after i paid their $25 parking fee/ticket upwards of $21 trying to just leave the parking garage. It was awful

Not sure why the staff does not wear masks. Parking is extra so please look at the fine print. No coffeemaker nor microwave in room, but there is a small fridge. No plastic or glass cups for water for brushing teeth even. It is strictly for sleeping. Used to be quite the hotel in its day.

S 14th St St. Louis MO

Hotel highlights

  • Walking distance to Enterprise Center and Mississippi River
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Indoor pool

Located in Downtown St. Louis, OYO Hotel St. Louis Downtown City Center MO is adjacent to Mississippi River and within a 5-minute walk of other popular sights like Enterprise Center. This 3.5-star hotel has 288 rooms and welcomes guests with a bar/lounge, an indoor pool, and free in-room WiFi.


Dining

Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

OYO Hotel St. Louis Downtown City Center MO's 288 rooms provide sofa beds, refrigerators, and safes. Guests can expect free WiFi and TVs with cable channels and pay movies. Other standard amenities include video-game consoles, hair dryers, and phones.


Property features

At OYO Hotel St. Louis Downtown City Center MO, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 34.00 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 2

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for OYO Hotel St. Louis Downtown City Center MO

Everyone (1) Couples (3) Family (6)
1
Family

Checked in for suppose to be 2 nights, security on duty was eating infront of lobby and looks drunk.One staff is friendly the other one wasn’t. Walked in to the room and surprised how dirty the carpet looks like with stain,old lamp we rented two rooms some lamp needs bulb change, room is very dark, creepy, very uncomfortable ambiance, we decided to check out after 4hrs due to some weird feeling from the room. Very unsanitary and unsatisfied and horrified! Cancelled the room for next day but they still charged me, cant get hold of anybody to get a refund!

By on Nov 26, 2021

Review comment responded on Nov 27, 2021

Hi, Carmina! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy

5
Friends

The room was far roomier than we would ever had imagined.

By , from COVENTRY on Oct 24, 2021

Review comment responded on Oct 25, 2021

Hi, Robert! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

1
Family with small children

Bad smells. Rooms do not look like the pictures at all. There were crusty stains on the floor, actual brown and grey dirt stains on the sofa. A blood stain on the chair. The furniture is from the 80s and haven’t been cleaned since then either. The hall ways were super dirty on every level, I know that because the vending machines were broken on every level and they didn’t have complimentary water bottles. I saw cigarette butts, random pills, and chip back on the hallways floors. Eventually the elevevator stopped working and wouldn’t open so we had to take our two small kids up a few flights on very dirty stairs. The hotel staff are so rude and careless too. The only decent thing was the sun deck that has those pretty strong lights but those didn’t even turn on. I called the front desk to turn them on and they said okay and then just didn’t do it. They don’t have valet parking any more either, haven’t for two years but that doesn’t even matter compared to everything else. The smell is really what got to me. Oh and one of the lights in the room was like a stove light and the hotel staff said it happens sometimes lmao. I feel like orbits LIED to me with the pictures and decent reviews because I asked other people how there room in there and they said “uhhh not to great haha smells very bad very dirty” so, orbitz must pay for their decent reviews. Like this is a 1 star hotel at best.

By on Oct 11, 2021

Review comment responded on Oct 12, 2021

Apologies for the inconvenience caused, Hillary! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Ivy!

3
Family Friends

Property was run down! Room was not very clean. Won’t stay again.

By on Sep 27, 2021

Review comment responded on Sep 29, 2021

Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

1
Family with small children

Bedbugs checked out early hotel refused to give refund after showing videos of the bed bugs

By on Aug 14, 2021

Review comment responded on Aug 21, 2021

Apologies for the problems you had faced! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

4
Partner Couples

The building was old which made it cool but areas were coming down outside. The parking garage was tight

By on Jul 27, 2021

Review comment responded on Jul 29, 2021

Thank you so much for the positive rating, Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Hannah!

4
Family with small children

Awesome place if you can look beyond the little dings to the room. Pool is huge and the location is close enough to everything. A bit dated but great for the price, got upgraded to a suite for no charge.

By on Jul 17, 2021

Review comment responded on Jul 17, 2021

Thank you for rating us. We have duly noted your feedback and ensure better services in the future. Regards, Noah

2
Family

The sheets were clean - we checked with a blacklight. But the wallpaper was falling down and the carpet was coming up. The carpet was also filthy. Right across from bus station.

By on Jul 3, 2021

Review comment responded on Jul 4, 2021

We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Jacob

1
Partner Couples

This place is terrible never go here trust me. Disgusting rooms that were never clean and terrible customer service.

By on Jun 18, 2021

Review comment responded on Jun 19, 2021

Hi, we never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Alex

4
Everyone

By on Jun 9, 2021

Review comment responded on Jun 20, 2021

Thanks for the positive rating. Hope to welcome you again soon. Regards, Alex

OYO Hotel St. Louis Downtown City Center MO

400 S 14th St, St. Louis, MO 63103
url importing http://www.orbitz.com/St.-Louis-Hotels-OYO-Hotel-St.-Louis-Downtown-City-Center-MO.h687285-p2.Hotel-Reviews
There was an error importing /St.-Louis-Hotels-OYO-Hotel-St.-Louis-Downtown-City-Center-MO.h687285-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/St.-Louis-Hotels-OYO-Hotel-St.-Louis-Downtown-City-Center-MO.h687285-p2.Hotel-Reviews

Frequently asked questions