Excellent pet friendly hotel right in downtown! The valet service is fast, too.
The front desk staff were professional and helpful
Very cool old building brought up to today's standards. Loved the bar! The bartender was awesome!!
The staff was very polite and helpful, but the hotel itself was a disappointment. The rooms were small, but that's understandable in such an old building. My room was mostly clean, but the dresser drawers were filthy inside. Due to COVID, the hotel did not offer daily housekeeping services unless requested. I did request services, and only a few items were refreshed each day. I had to specifically ask for additional coffee and cups each morning. The shampoo and body wash containers attached to the shower wall were both empty and never filled during my stay. There's a nice bar and restaurant in the hotel, but they do not offer room service, so you're on your own if you want a meal in your room. On the last day of my stay, I returned to my room to find a half-inch of standing water in my bathroom because of a leaky toilet. Maintenance fixed the problem and cleaned up the mess quickly, but still, I would have expected to be moved to a different room.
The hotel was beautiful, location excellent. Im sure they are like everyone else in the world...shirt staffed, its bad enough that check in time is 3pm but to nit have a room until 4:45 is upsetting.
Staff very nice customer service
Beautiful hotel and convenient to so many things.
Clean comfortable room. Very little parking.
Too much hyped. Rooms are worst, shower didn't work.
This hotel in the heart of downtown was amazing. We were close to so many activities and food places. The staff was great and so was the hotel
Hotel room itself was nice. Appeared to be clean. However, on our 2nd night both my partner and I woke up with several bug bites on our arms, legs, and neck
My stay was very nice it was clean and comfortable and staff was wonderful. Rooms are very spacious too
Its a neat historic building in downtown St Louis, clean, friendly service, had a wonderful stay
The king suite was nice and neat. The staff was extremely helpful and quick to respond.
Amazing interior design - love this hotel! Friendly staff, clean property. Great restaurant inside hotel, as well.
Excellent pet friendly hotel right in downtown! The valet service is fast, too.
The front desk staff were professional and helpful
Dear Haddy, Thank you for your review and compliment about our front desk staff. Looking forward to welcome you to the Magnolia Hotel again!
Very cool old building brought up to today's standards. Loved the bar! The bartender was awesome!!
Dear Elizabeth,Thank you for the amazing review! We're looking forward to your next visit!
The staff was very polite and helpful, but the hotel itself was a disappointment. The rooms were small, but that's understandable in such an old building. My room was mostly clean, but the dresser drawers were filthy inside. Due to COVID, the hotel did not offer daily housekeeping services unless requested. I did request services, and only a few items were refreshed each day. I had to specifically ask for additional coffee and cups each morning. The shampoo and body wash containers attached to the shower wall were both empty and never filled during my stay. There's a nice bar and restaurant in the hotel, but they do not offer room service, so you're on your own if you want a meal in your room. On the last day of my stay, I returned to my room to find a half-inch of standing water in my bathroom because of a leaky toilet. Maintenance fixed the problem and cleaned up the mess quickly, but still, I would have expected to be moved to a different room.
Dear Tommy,Thank you for the review. We will make sure to get with our team to address your concerns right away. Please do come visit us soon!
The hotel was beautiful, location excellent. Im sure they are like everyone else in the world...shirt staffed, its bad enough that check in time is 3pm but to nit have a room until 4:45 is upsetting.
Dear Martha, thank you for the good review. we will address your concerns immediately with our team. looking forward to seeing you again in the near future
Thank you so much for staying with us!
Staff very nice customer service
Dear Jose, We are glad that you enjoyed your stay at our Magnolia! Please visit us again. With pure hospitality, Artur
Beautiful hotel and convenient to so many things.
Thank you Sheila for the positive review. We hope to accommodate you again in the future.
Clean comfortable room. Very little parking.
Dear Jeffrey,Thank you so much for the positive review! We look forward to your next visit!