Beautiful place perfectly located. But be prepared to pay for everything like wifi, parking, and breakfast.
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Everything was great except the pillows and comforter are not great
It’s across the street from the baseball field. It’s old, it smells, dirty, cost too much for the quality of the hotel. Needs to be completely renovated. Has mold and mildew everywhere
When we got in to our room we found a used face mask beside the bed. There was also a used bar of soap in the shower as well as a half full bottle of whiskey in the bathroom so obviously the rooms were not cleaned especially with any kind of COVID protocol. Hotel was nice but very disappointed in the cleanliness of the room. Very convenient location for the Cardinals baseball game though. Not sure if I would stay there again especially for the price of the room. Plenty of other options downtown to stay at.
Room was nice and clean, but I don't think the thermostat worked for the air conditioner.
Next to busch sta
Stay away stay away stay away stay away stay away stay away
Located in Downtown St. Louis, The Westin St. Louis is adjacent to Busch Stadium and within a 15-minute walk of popular sights like Enterprise Center. The 255 rooms at this 4.5-star hotel include coffee makers, LCD TVs, and pillowtop beds.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
The Westin St. Louis's 255 rooms provide coffee makers, free weekday newspapers, and laptop-compatible safes. LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include video-game consoles, phones, and ironing boards. Housekeeping is available on request.
The Westin St. Louis features free WiFi in public areas, conference space, and a business center. Valet parking is available for USD 45 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Beautiful place perfectly located. But be prepared to pay for everything like wifi, parking, and breakfast.
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Hi Olivia, Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.
Everything was great except the pillows and comforter are not great
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!
It’s across the street from the baseball field. It’s old, it smells, dirty, cost too much for the quality of the hotel. Needs to be completely renovated. Has mold and mildew everywhere
Thank you for your review, and please accept my apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.
When we got in to our room we found a used face mask beside the bed. There was also a used bar of soap in the shower as well as a half full bottle of whiskey in the bathroom so obviously the rooms were not cleaned especially with any kind of COVID protocol. Hotel was nice but very disappointed in the cleanliness of the room. Very convenient location for the Cardinals baseball game though. Not sure if I would stay there again especially for the price of the room. Plenty of other options downtown to stay at.
Thank you for your review, and please accept my apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.
Room was nice and clean, but I don't think the thermostat worked for the air conditioner.
Thank you for the great feedback you have provided. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. Thank you again for your review, and we look forward to welcoming you back in the future!
Next to busch sta
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.