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Recent guest reviews

Beautiful place perfectly located. But be prepared to pay for everything like wifi, parking, and breakfast.

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Everything was great except the pillows and comforter are not great

It’s across the street from the baseball field. It’s old, it smells, dirty, cost too much for the quality of the hotel. Needs to be completely renovated. Has mold and mildew everywhere

When we got in to our room we found a used face mask beside the bed. There was also a used bar of soap in the shower as well as a half full bottle of whiskey in the bathroom so obviously the rooms were not cleaned especially with any kind of COVID protocol. Hotel was nice but very disappointed in the cleanliness of the room. Very convenient location for the Cardinals baseball game though. Not sure if I would stay there again especially for the price of the room. Plenty of other options downtown to stay at.

Room was nice and clean, but I don't think the thermostat worked for the air conditioner.

Next to busch sta

Stay away stay away stay away stay away stay away stay away

Spruce St St. Louis MO

Hotel highlights

  • Walking distance to Busch Stadium and America's Center Convention Complex
  • Free WiFi in public areas
  • Onsite dining
  • Business center

Located in Downtown St. Louis, The Westin St. Louis is adjacent to Busch Stadium and within a 15-minute walk of popular sights like Enterprise Center. The 255 rooms at this 4.5-star hotel include coffee makers, LCD TVs, and pillowtop beds.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

The Westin St. Louis's 255 rooms provide coffee makers, free weekday newspapers, and laptop-compatible safes. LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include video-game consoles, phones, and ironing boards. Housekeeping is available on request.


Property features

The Westin St. Louis features free WiFi in public areas, conference space, and a business center. Valet parking is available for USD 45 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.

Room options

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for The Westin St. Louis

Everyone (18) Couples (6) Family (4)
5
Friends

Beautiful place perfectly located. But be prepared to pay for everything like wifi, parking, and breakfast.

By on Dec 12, 2021

Review comment responded on Dec 22, 2021

Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

5
Family Business Business

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By on Oct 31, 2021

Review comment responded on Dec 1, 2021

Hi Olivia, Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

4
Partner Couples

Everything was great except the pillows and comforter are not great

By on Oct 4, 2021

Review comment responded on Oct 6, 2021

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

3
Family Partner Couples Business Business

It’s across the street from the baseball field. It’s old, it smells, dirty, cost too much for the quality of the hotel. Needs to be completely renovated. Has mold and mildew everywhere

By on Oct 1, 2021

Review comment responded on Oct 6, 2021

Thank you for your review, and please accept my apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

2
Family with small children

When we got in to our room we found a used face mask beside the bed. There was also a used bar of soap in the shower as well as a half full bottle of whiskey in the bathroom so obviously the rooms were not cleaned especially with any kind of COVID protocol. Hotel was nice but very disappointed in the cleanliness of the room. Very convenient location for the Cardinals baseball game though. Not sure if I would stay there again especially for the price of the room. Plenty of other options downtown to stay at.

By on Aug 2, 2021

Review comment responded on Aug 3, 2021

Thank you for your review, and please accept my apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

4
Partner Couples

Room was nice and clean, but I don't think the thermostat worked for the air conditioner.

By on Jul 25, 2021

Review comment responded on Jul 27, 2021

Thank you for the great feedback you have provided. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. Thank you again for your review, and we look forward to welcoming you back in the future!

5
Everyone

Next to busch sta

By on Jun 17, 2021

4
Everyone

By on Apr 19, 2021

5
Everyone

By on Apr 19, 2021

4
Everyone

By on Jan 12, 2021

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