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Recent guest reviews

My room was beautiful, the bed was very comfortable, and the atmosphere was very peaceful.

Changed rooms 5x. Rooms are not being maintained. Dirty carpet,Urine smell, missing bed skirts, dirty towels left in closet. Just horrible

They neglected to tell you that there was no housekeeping service. So you ended up cleaning your own room, going down to the front desk to get towels. It was just a mess

I loved the shower! The staff was amazing and the view of the airport was my sons favorite. The pool is open 24 hours and it IS heated!

Time for some updates. Bathroom shower head was broken but didn’t complain cause only stayed one night. Room smelt like cigarette smoke

Very clean and modern. Smelled good and everything I needed was in there room. Very quiet

Beautiful property. The shower stalls could have been cleaner.

We had bed bugs (I have video) and weren’t offered any sort of compensation. The sheets were stained with holes and the rooms were dingy. This is our first encounter with bed bugs ever. We even stayed at the City Place without seeing bedbugs. Imagine how well they clean everything else like the pool. We were compensated for the cardboard in our eggs when we ordered room service though. We were grossed out.

Nice room. Poor service. Front desk had no rooms when i arrived and they said they’d call me once my room was ready. I came back at 230 to check and they said they had rooms so i ask why didn’t they call me because i sat in the lobby waiting for 3 hours and the front desk said they might have scribbled the wrong number? I was in town for a wedding and many others had the same issue. Kinda suspicious. Also they charge $10 a day for WiFi as if we’re in a 3rd world country???? The restaurant had bad service too! Nobody came to my table to offer a menu or a drink for 10 minutes! Never again!

When i checked in, they charged my card another $50 for a deposit which has not been given back, when I paid online for my room, i specifically asked for a roll away bed and crib, neither were in my room when arrived. Also, none of the trash cans in my room had trash bags in them. I brought my 10 and 2 year old with me and they accumulated lots of trash and after driving for 8 hrs, would have been nice just to lay down and get the kids to bed with the crib amd roll away. i did call the front desk after an hr after arriving and they quickly brought the roll away. Beautiful place to stay but maybe not for my family.

This hotel is truly top notch. The staff were great as was the food and rooms. My family and I were totally impressed and will definitely be staying there again.

Natural Bridge Road St. Louis MO

Hotel highlights

  • Onsite dining
  • Free airport shuttle
  • 24-hour business center
  • WiFi in rooms and public areas (fees apply)

Located in Airport Township, Renaissance St. Louis Airport Hotel is within a 15-minute drive of popular attractions such as Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. This 4-star hotel has 393 guestrooms and offers conveniences like a restaurant, a free airport shuttle, and a 24-hour business center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine.


Rooms

The 393 rooms have an array of amenities, including refrigerators, coffee makers, and ironing boards. 37-inch LED TVs come with digital channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Desks are also standard.


Property features

Renaissance St. Louis Airport Hotel features WiFi in public areas, a 24-hour business center, and free newspapers. If you drive, self parking is USD 15.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities, wedding services, and a ballroom.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Renaissance St. Louis Airport Hotel

Everyone (34) Couples (2) Business (1) Family (10) Other (1)
5
Everyone

My room was beautiful, the bed was very comfortable, and the atmosphere was very peaceful.

By , from St. Louis on Nov 6, 2020

Review comment responded on Nov 6, 2020

Thank you for your review.

3
Everyone

By on Oct 13, 2020

Review comment responded on Oct 13, 2020

Thank you for your review.

1
Family

Changed rooms 5x. Rooms are not being maintained. Dirty carpet,Urine smell, missing bed skirts, dirty towels left in closet. Just horrible

By , from Atlanta on Sep 20, 2020

Review comment responded on Sep 21, 2020

Thank you for your feedback. I'm glad we were able to resolve your issues while you were in house Ms. Thomas.

4
Everyone

By on Sep 7, 2020

Review comment responded on Sep 8, 2020

Thank you for your review

2
Family

They neglected to tell you that there was no housekeeping service. So you ended up cleaning your own room, going down to the front desk to get towels. It was just a mess

By on May 29, 2020

Review comment responded on Jun 4, 2020

Thank you for your feedback. Covid is definitely a trying time for all of us. We will be sure to communicate the no stay over service policy moving forward.

5
Family

I loved the shower! The staff was amazing and the view of the airport was my sons favorite. The pool is open 24 hours and it IS heated!

By on Mar 1, 2020

Review comment responded on Mar 3, 2020

Thank you for your feedback

5
Everyone

By on Jan 28, 2020

Review comment responded on Jan 31, 2020

Thank you for your review.

3
Family

Time for some updates. Bathroom shower head was broken but didn’t complain cause only stayed one night. Room smelt like cigarette smoke

By on Nov 26, 2019

Review comment responded on Dec 2, 2019

Thank you for your feedback. I apologize for the bathroom deficiencies.

5
Everyone

Very clean and modern. Smelled good and everything I needed was in there room. Very quiet

By on Nov 3, 2019

Review comment responded on Nov 4, 2019

Thank you for your feedback!

5
Partner Couples Business Business

Beautiful property. The shower stalls could have been cleaner.

By on Sep 8, 2019

Review comment responded on Sep 8, 2019

Thank you for your feedback. I'm glad you enjoyed your stay

Renaissance St. Louis Airport Hotel

9801 Natural Bridge Road, St. Louis, MO 63134
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