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Recent guest reviews

Very clean, good location. Bar tender was a little rude.

Location was the reason we selected this hotel. But we would definitely choose it again! Friendly staff and very clean. Love the atmosphere in the lobby.

The bar is great. excellent service and the room was clean and comfortable.

The sevcice was horrible. Staff indifferent and not helpful

Order king suite ended up in a queen bed or the smallest king ever. Room had hair on toilet seat. Disappointed

The hotel staff was rude. The front desk lady was overwhelmed. She was trying to text while checking in. Wait staff in restaurant rude. I have bed bug bites on stomach. This is the first time in my entire life I have complained about a hotel. It was terrible.

We’ve typically stayed in the hotel with the best rate but we agreed to stay at this hotel for our future trips to St. Louis. The rooms were nice and the bathroom was large.

Cigarette smell was coming in the room. I shall never live in this hotel Again. It is not “grand”. I wanted my $200.virtually run away from there.

Washington Ave St. Louis MO

Hotel highlights

  • Walking distance to America's Center Convention Complex and Dome at America’s Center
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown St. Louis, Marriott St. Louis Grand is adjacent to America's Center Convention Complex and within a 5-minute walk of other popular sights like Dome at America’s Center. This 4-star hotel has 917 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and a conference center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.


Rooms

All 917 rooms provide coffee makers, safes, and phones. 55-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

At Marriott St. Louis Grand, guests have access to a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is offered for USD 40 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Marriott St. Louis Grand

Everyone (25) Couples (1) Family (2)
5
Everyone

By on Mar 2, 2020

Review comment responded on Mar 2, 2020

Thank you for rating us a 5. We appreciate your feedback.

4
Everyone

By on Dec 15, 2019

Review comment responded on Dec 18, 2019

Thank you for rating us a 4. We appreciate your feedback.

4
Everyone

Very clean, good location. Bar tender was a little rude.

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Thank you for rating us a 4. We appreciate your feedback.

5
Everyone

Location was the reason we selected this hotel. But we would definitely choose it again! Friendly staff and very clean. Love the atmosphere in the lobby.

By on Sep 15, 2019

Review comment responded on Sep 16, 2019

Thank you for rating us a 5. We appreciate your feedback.

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for rating us a 5. We appreciate your feedback.

4
Everyone

By on Sep 1, 2019

Review comment responded on Sep 3, 2019

Thank you for rating us a 4. We appreciate your feedback.

5
Everyone

By on Aug 9, 2019

Review comment responded on Aug 9, 2019

Thank you for rating us a 5. We appreciate your feedback.

2
Everyone

By on Jul 10, 2019

Review comment responded on Jul 10, 2019

Thank you for staying with us. We appreciate your feedback.

5
Everyone

The bar is great. excellent service and the room was clean and comfortable.

By on Jun 18, 2019

Review comment responded on Jun 21, 2019

Thank you for rating us a 5. We appreciate it.

1
Family Family

The sevcice was horrible. Staff indifferent and not helpful

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Thank you for being our guest and providing your feedback. Please accept our sincerest apologies for the service issues you experienced during your stay, and for the frustration and inconvenience caused to you. We hold ourselves to extremely high standards, and we take these concerns seriously. Your comments have been shared with our team, and we have taken measures to ensure this is not repeated. Everything we do is designed to provide a revitalizing experience, and we regret letting you down. We hope you will choose to stay with us again, and ask that you please do not hesitate to let us know in advance. We always want you to have a comfortable, relaxing stay, and we will do our best to accommodate your needs.

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