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Recent guest reviews

Very clean, good location. Bar tender was a little rude.

Location was the reason we selected this hotel. But we would definitely choose it again! Friendly staff and very clean. Love the atmosphere in the lobby.

The bar is great. excellent service and the room was clean and comfortable.

The sevcice was horrible. Staff indifferent and not helpful

Order king suite ended up in a queen bed or the smallest king ever. Room had hair on toilet seat. Disappointed

The hotel staff was rude. The front desk lady was overwhelmed. She was trying to text while checking in. Wait staff in restaurant rude. I have bed bug bites on stomach. This is the first time in my entire life I have complained about a hotel. It was terrible.

We’ve typically stayed in the hotel with the best rate but we agreed to stay at this hotel for our future trips to St. Louis. The rooms were nice and the bathroom was large.

Cigarette smell was coming in the room. I shall never live in this hotel Again. It is not “grand”. I wanted my $200.virtually run away from there.

Broken toilet and wonky loud ac. Check in staff didn’t seem to care

Washington Ave St. Louis MO

Hotel highlights

  • Walking distance to America's Center Convention Complex and Dome at America’s Center
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown St. Louis, Marriott St. Louis Grand is adjacent to America's Center Convention Complex and within a 5-minute walk of other popular sights like Dome at America’s Center. This 4-star hotel has 917 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and a conference center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.


Rooms

All 917 rooms feature coffee makers, phones, and ironing boards. Guests can expect to find WiFi and 55-inch flat-screen TVs with satellite channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

Guests of Marriott St. Louis Grand enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is offered for USD 40 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Room, 2 Double Beds, City View

2 Double Beds | Sleeps 2

Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Marriott St. Louis Grand

Everyone (25) Couples (4) Family (2)
4
Everyone

Very clean, good location. Bar tender was a little rude.

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Thank you for rating us a 4. We appreciate your feedback.

5
Everyone

Location was the reason we selected this hotel. But we would definitely choose it again! Friendly staff and very clean. Love the atmosphere in the lobby.

By on Sep 15, 2019

Review comment responded on Sep 16, 2019

Thank you for rating us a 5. We appreciate your feedback.

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for rating us a 5. We appreciate your feedback.

4
Everyone

By on Sep 1, 2019

Review comment responded on Sep 3, 2019

Thank you for rating us a 4. We appreciate your feedback.

5
Everyone

By on Aug 9, 2019

Review comment responded on Aug 9, 2019

Thank you for rating us a 5. We appreciate your feedback.

2
Everyone

By on Jul 10, 2019

Review comment responded on Jul 10, 2019

Thank you for staying with us. We appreciate your feedback.

5
Everyone

The bar is great. excellent service and the room was clean and comfortable.

By on Jun 18, 2019

Review comment responded on Jun 21, 2019

Thank you for rating us a 5. We appreciate it.

1
Families Families

The sevcice was horrible. Staff indifferent and not helpful

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Thank you for being our guest and providing your feedback. Please accept our sincerest apologies for the service issues you experienced during your stay, and for the frustration and inconvenience caused to you. We hold ourselves to extremely high standards, and we take these concerns seriously. Your comments have been shared with our team, and we have taken measures to ensure this is not repeated. Everything we do is designed to provide a revitalizing experience, and we regret letting you down. We hope you will choose to stay with us again, and ask that you please do not hesitate to let us know in advance. We always want you to have a comfortable, relaxing stay, and we will do our best to accommodate your needs.

2
Partner Couples

Order king suite ended up in a queen bed or the smallest king ever. Room had hair on toilet seat. Disappointed

By on May 20, 2019

Review comment responded on Jun 18, 2019

Thank you for sharing your feedback. We would like to take this opportunity to apologize for the difficulties you encountered during your time with us in St. Louis. Be assured that the incidences you experienced are exceptions to the fine service we commit to offer every guest that stays in our home.

4
Everyone

By on May 12, 2019

Review comment responded on Jun 18, 2019

Thank you for your feedback. We appreciate it.

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