Property definitely needs to be refurbished.....and there is no decent breakfast!! Coffee machine in room did not work. We checked out a day early.
They didn't serve breakfast, too noisy, elevator not working and not microwave on the room. Plus people fighting in the other room. Not a god stay for Christmas.
It is run down. The phone didn’t work and there wasn’t a microwave in our room. The beds were not comfortable. There were old towels left in our room. The breakfast tasted good, but the staff wouldnt keep filling things. They were not presentable at all. The best part was the front desk people.
This property has a great building. However, service is poor, perhaps suitable for the money. Inside the room: the toilet flashes water every 10 minutes with a more significant noise—the refrigerator makes a snoring noise: impossible to sit next to it. Airconditioner is undated and produces a thunderous noise. The faucet will not close if you do not hit on top of it. One of the two elevators does not work during rush hour in the morning when people get out of the hotel to leave or go to wander in the city. The complementary breakfast is low quality and is not fully ready by the opening time, or the area will not open on time. It takes an hour to prepare all the food. You can see cereal, but not milk. The staff in the breakfast area is in dirty clothing. The tables in the breakfast area are old and worn out. Finally, the housekeeper folded our wet towels and represented them as replaced towels. Why am I writing this: to take the attention of the city and owners to make some improvements, not go after guests.
We enjoyed our stay.
Felt dirty, repairs where obvious and needed some tlc
Pool and hot tub in great shape, everything very clean. Could have walked to lots of things if it wasn’t so hot out! Location was great. Wonderful breakfast brunch. Would stay again!
Nice room options.
Older facility but ok. Good hot breakfast. Reasonable prices.
loved the fast that when we pulled all we did was tell us who we were and they had everything ready to go This is a great motel!
Switched rooms twice. Onces for roaches the next because the room was filthy. Advertised hot buffet breakfast. Was given cold box breakfast
Could use a little updating! Had to have a light and handle on bathtub repaired.
Old, smell musty, wallpaper peeling, no bathroom exhaust, needs to be upgraded
Our room had bed bugs so we immediately checked out so we need you refund our money. The hotel said that they could not refund the money because we paid expedia group directly. Please refund the full amount because we did not stay any nights in this terrible hotel
As always clean, quiet, easy access to a lot of attractions.
Poor service. Fire alarms went off on our last night at 2:30 in the morning and there was no communication from the staff. The front desk person just sat there. Never gave direction or explanation. We all just we back up to our rooms and she never said anything.
carpet looks very old and aged property
Located in Branson Theater District, Grand Plaza Hotel Branson is next to Highway 76 Strip and King's Castle Theater. This 199-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Guests staying at Grand Plaza Hotel Branson enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
Property definitely needs to be refurbished.....and there is no decent breakfast!! Coffee machine in room did not work. We checked out a day early.
They didn't serve breakfast, too noisy, elevator not working and not microwave on the room. Plus people fighting in the other room. Not a god stay for Christmas.
It is run down. The phone didn’t work and there wasn’t a microwave in our room. The beds were not comfortable. There were old towels left in our room. The breakfast tasted good, but the staff wouldnt keep filling things. They were not presentable at all. The best part was the front desk people.
This property has a great building. However, service is poor, perhaps suitable for the money. Inside the room: the toilet flashes water every 10 minutes with a more significant noise—the refrigerator makes a snoring noise: impossible to sit next to it. Airconditioner is undated and produces a thunderous noise. The faucet will not close if you do not hit on top of it. One of the two elevators does not work during rush hour in the morning when people get out of the hotel to leave or go to wander in the city. The complementary breakfast is low quality and is not fully ready by the opening time, or the area will not open on time. It takes an hour to prepare all the food. You can see cereal, but not milk. The staff in the breakfast area is in dirty clothing. The tables in the breakfast area are old and worn out. Finally, the housekeeper folded our wet towels and represented them as replaced towels. Why am I writing this: to take the attention of the city and owners to make some improvements, not go after guests.
We enjoyed our stay.
Felt dirty, repairs where obvious and needed some tlc
Good Afternoon Michelle, Thank you for reviewing your recent stay with the Grand Plaza Hotel. Our staff strives to exceed your expectations and will work hard to fix any concerns you had during your stay. I sincerely hope you will keep us in mind for any future travels. Thank you, Grand Plaza Management
Pool and hot tub in great shape, everything very clean. Could have walked to lots of things if it wasn’t so hot out! Location was great. Wonderful breakfast brunch. Would stay again!
Good Afternoon Teresa, Thank you for your kind words regarding your recent stay with us. Our staff strives to exceed your expectations and it pleases me greatly that you enjoyed your time with us. We hope to see you again for any future visits to Branson. Thank you, Grand Plaza Management
Nice room options.
Good Afternoon Gerald, Thank you for your kind words regarding your recent stay with us. Our staff strives to exceed your expectations and it pleases me greatly that you enjoyed your time with us. We hope to see you again for any future visits to Branson. Thank you, Grand Plaza Management
Older facility but ok. Good hot breakfast. Reasonable prices.
Good Afternoon David,Thank you for your kind words regarding your recent stay with us. Our staff strives to exceed your expectations and it pleases me greatly that you enjoyed your time with us. We hope to see you again for any future visits to Branson.Thank you,Grand Plaza Management