There is no restaurant onsite. For all meals, $10 for a egg bacon bagel is not right. Pool chemicals were not right causing skin irritation. No housekeeping while staying, you ask for towels and employees huff and puff.
This was an excellent value, room was perfect. Balcony w/chairs & table, roomy, clean, nice amenities. Wish we could get this room every time we travel.
Booked a room with 2 queen beds, but on arrival given option of 1 king room or a 2 queen room with a space heater because heat was not working. We were there with a group and multiple others in our group also did not get the 2 queen beds they booked. When got to room found clothing item from prior guest on floor between sofa and ottoman. But worst was that an outlet in room did not have an outlet cover on - both a fire hazard and safety hazard, especially to families traveling with small children. As a positive, staff was friendly.
The property was nice and clean
I was very impressed with the cleanliness of the room and the friendliness of the staff. I would highly recommend this hotel for anyone needing to stay in the Kansas City area.
The hotel itself was good and so was the night desk clerk. The Manager Brian was an issue though. During the night, my car had been broken into and his response when I reported it in the morning was aggravating. He didn't seem all that concerned, he never asked if I wanted to file a police report, he just acted like it wasn't that big of a deal and mostly like he just didn't know how to respond. He apologized and said he'd talk to their security service and that was about it. I asked him about the lighting and the access to their parking lot and he said he'd take a look at it. Very disappointing after an otherwise very pleasant stay.
Excellent choice for a quick trip for us. Nice rooms with easy access to your car. Most rooms have a little balcony. The bar and pool are closed for Covid, but that is not their fault.
Very happy with the place. Very clean. Staff was nice! Very
Good location. First room had smoker before us. Housekeeping should have reported. They moved us no problem. The pull out sofa was cheap with a poor mattress. We got a pounding on door “room check” in the morning even with do not disturb Sign up, not a great way to wake up. No free coffee in the lobby in the morning. Just nickel and time stuff not fitting of a Marriot. Police were pulled up as we left.
Very comfortable beds, clean room, and late check out.
Hotel was clean, staff was very accommodating. Will definitely stay again!
Very good. The hotel was central to my place of activities. I like the design, pattern, cleanliness of the rooms. Hotel staff was very cordial and attentive. Would recommend this hotel and will stay at this location again in the near future.
We were in town visiting family. Staying here gave us a quiet place to retire to. Clean and quiet. They are currently under a remodel but we had NO problems with noise or clutter. We will definitely stay here again and recommend it to others
Nice and clean. Hotel near by the university. Will stay here again
Located in South Kansas City within 2 miles (3 km) of St. Joseph Medical Center, Sonesta Select Kansas City South Overland Park is within a few miles (5 km) of International House of Prayer. This 3-star hotel has 149 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. To-go breakfast is offered for a fee weekdays from 6:00 AM to 10:00 AM.
37-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
At Sonesta Select Kansas City South Overland Park, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
There is no restaurant onsite. For all meals, $10 for a egg bacon bagel is not right. Pool chemicals were not right causing skin irritation. No housekeeping while staying, you ask for towels and employees huff and puff.
This was an excellent value, room was perfect. Balcony w/chairs & table, roomy, clean, nice amenities. Wish we could get this room every time we travel.
Dear Darryl, Thank-you for your kind words! We are so happy that you stayed here and are looking forward to your next visit!
Booked a room with 2 queen beds, but on arrival given option of 1 king room or a 2 queen room with a space heater because heat was not working. We were there with a group and multiple others in our group also did not get the 2 queen beds they booked. When got to room found clothing item from prior guest on floor between sofa and ottoman. But worst was that an outlet in room did not have an outlet cover on - both a fire hazard and safety hazard, especially to families traveling with small children. As a positive, staff was friendly.
Dear Renee, I want to thank-you for your stay with us here at Sonesta Select Kansas City South. I do apologize for your negative experience at our hotel. We fell short on giving you our best service. I hope that you will come visit us again so that you can experience the service that we fell short of providing you.
The property was nice and clean
I was very impressed with the cleanliness of the room and the friendliness of the staff. I would highly recommend this hotel for anyone needing to stay in the Kansas City area.
The hotel itself was good and so was the night desk clerk. The Manager Brian was an issue though. During the night, my car had been broken into and his response when I reported it in the morning was aggravating. He didn't seem all that concerned, he never asked if I wanted to file a police report, he just acted like it wasn't that big of a deal and mostly like he just didn't know how to respond. He apologized and said he'd talk to their security service and that was about it. I asked him about the lighting and the access to their parking lot and he said he'd take a look at it. Very disappointing after an otherwise very pleasant stay.
Dear David, Thank-you for your review. I'm so sorry we fell short of making your stay great. I will let our staff know so that we can improve where we fell short. We hope that you will give us another chance to show you how great we really are.