The rooms are very dated and dark. The staff they have are friendly, but they are understaffed. In a casino hotel I would expect there be a restaurant that serves breakfast, lunch and dinner. At check in they said cafe would only be serving breakfast, however when I went down (with my diabetic 87 year old Mother I was informed that the restaurant would not be serving. They couldn’t even tell me when it might be open.
Bar will only serve one drink per person every 20 minutes. No matter if your gambling or attempting to pay for your drinks. I was trying to celebrate my first Great Grandsons birth, and hadn’t had a drink all day. And I was returning from Sturgis. The Female bartender had zero personality. Straight up rude to me but…all personality to her coworkers. This place blows big ones!
Rooms are clean. Easy to find restaurants. Staff are friendly and helpful.
When we got in our room, it was very clean. Staff were very friendly and helpful.
One of the sink faucets does not work.
I enjoyed staying at the Maverick. The staff was friendly. The Garden restaurant was good. I also enjoyed the casino. It had a good variety of slot machines. I will stay here again.
We booked a king room but instead had to get two queens. And the fire alarm held going off our first night and second day. It was exhausting after a 9 hour drive. Also the temperature controls weren't working properly so whatever I changed the thermostat settings to, the heat just kept blowing. If we closed the balcony door, it would climb up past 75 degrees. Thankfully it was snowy outside so we could open the balcony door to cool it off. It just made it so our dog l was prone to bark at sounds from outside. The room was clean and spacious as always and the wifi was strong we were both able to work just fine.
The hotel was surprisingly large & convenient. The room very large & spacious. Definitely a place I would stay again. Access to other dining areas excellent.
Wish
Stayed here instead of a newer hotel because of casino- but table games all closed! Room carpet filthy, trash and debris all over back parking lot- hotel just changed from a red lion to “Maverick “ casino but no Red lion signage outside- confusing to find
Everything was fine staff was very nice
The lady at the check in desk was very nice. The rooms nice and big but could us some updating. Overall a very nice hotel and staff.
Nice hotel that has an excellent steakhouse. Location is excellent for I 80 access .
Elko Convention Center is a short stroll from Maverick Hotel and Casino by Red Lion Hotels, and other popular attractions like Elko County Fairgrounds are within a mile (2 km). This 222-room, 3-star hotel has a casino along with free in-room WiFi and free self parking.
Enjoy dining at Coffee Garden Restaurant, one of 2 onsite restaurants. You can sip a beverage at the 2 coffee shops/cafes. For your convenience, a full breakfast is served for a fee on weekdays from 9:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Guests staying at Maverick Hotel and Casino by Red Lion Hotels enjoy access to a casino, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a conference center, a seasonal outdoor pool, and an arcade/game room.
The rooms are very dated and dark. The staff they have are friendly, but they are understaffed. In a casino hotel I would expect there be a restaurant that serves breakfast, lunch and dinner. At check in they said cafe would only be serving breakfast, however when I went down (with my diabetic 87 year old Mother I was informed that the restaurant would not be serving. They couldn’t even tell me when it might be open.
Bar will only serve one drink per person every 20 minutes. No matter if your gambling or attempting to pay for your drinks. I was trying to celebrate my first Great Grandsons birth, and hadn’t had a drink all day. And I was returning from Sturgis. The Female bartender had zero personality. Straight up rude to me but…all personality to her coworkers. This place blows big ones!
Thank you so much for providing your valuable feedback. Our team is always listening on how we can improve our guests experience, and we are committed to making any necessary adjustments. We appreciate your loyalty and we look forward to seeing you again soon. Thanks again!
Rooms are clean. Easy to find restaurants. Staff are friendly and helpful.
Thank you so much, Olivia. We're thrilled to hear that your visit with us was enjoyable.
Based on your rating, we understand we did not meet your expectations. From our lodging to our Food & Beverage or gaming, we strive to deliver an exceptional experience. We hope you will visit us again so we can offer a better stay!
When we got in our room, it was very clean. Staff were very friendly and helpful.
Thank you so much for the positive review, happy holidays!
One of the sink faucets does not work.
I enjoyed staying at the Maverick. The staff was friendly. The Garden restaurant was good. I also enjoyed the casino. It had a good variety of slot machines. I will stay here again.
Thank you for leaving such a positive review. We are so pleased to see you enjoyed your time with us, we hope to see you again.
We are sorry your experience didn’t match your expectations. We have forwarded your valuable comments to the respective department so that we may learn from your feedback. With your help we may improve our services and hopefully have you back in the future.