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Recent guest reviews

My Room was dirty the carpet had a dog peep stain on the carpet The room smells bad. No hair dryer. When I request another room they said they’re fully booked so I didn’t have any choice but to stay in that stinky room.

There was no hot water to take a shower!!! We called the main desk and they sent someone over. He tested the water and said it was like warm. It was not !!! I wanted him to take a shower in this cold water.

Staff lack knowledge. Could not keep up with days that are paid for , very incompetent staff!! All need to be train by the new pioneer owner.

Easy check in good staff quite rooms resturant is very good pool and spa are relaxing

Easy check in clean quite rooms great staff pool and spa are very nice

Great staff easy check in quite clean rooms pool and spa are very relaxing

a quirky odd little property that is fun to stay at. excellent river location and the pool/hot tub are great. friendly staff - thx.

Great staff easy check in quite pool and spa are great

Staff was friendly and nice. The property is in need of a major renovation. Bugs in the room, no hot water, sheets and towels extremely thin and rough.

Great staff easy check in pool and spa are very good

At check in there were 3 people at the desk 7 people in front of me and 4 more behind me waiting to check in and I stood in line for 50 min before getting to the desk thought this was a bit much plus the original 3 people were up there for a long time shooting the breezy with the employees.

Quite room easy check in pool and spa are great very good staff

Rooms are clean and quite pool and spa are relaxing

Easy check in quite and clean rooms spa and pool are very relaxing

Nice room quite easy check in pool and spa are very relaxing

Easy check in clean rooms pool and spa ate really nice

Nice room easy check in pool and spa are very relaxing

S Casino Dr Laughlin NV

Hotel highlights

  • Walking distance to Laughlin Event Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The New Pioneer places you within a 10-minute stroll of Laughlin Event Center and Laughlin Labyrinths. This 412-room hotel welcomes guests with conveniences like a restaurant, a casino, and an outdoor pool.


Dining

Enjoy a bite to eat at BUMBLEBERRY FLATS, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/café.


Rooms

All 412 soundproofed rooms feature free local calls and free bottled water. Guests can expect to find free WiFi and TVs with cable channels.


Property features

Guests staying at The New Pioneer enjoy access to a casino, an outdoor pool, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a conference center, and a gift shop.

Room options

Double Room, 2 Double Beds, River View

2 Double Beds | Sleeps 4

Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Guest reviews for The New Pioneer

Everyone (36) Couples (10) Family (26)
3
Everyone

By on Dec 2, 2019

Review comment responded on Dec 5, 2019

Thank you for your feedback. We are so very glad you stayed with us at The New Pioneer. We are working hard for the 5 out of 5 ! Please come back soon we want to impress our guests with comfort and safety. Do not forget we have live music every weekend at our River Rick Saloon.

2
Partner Couples

My Room was dirty the carpet had a dog peep stain on the carpet The room smells bad. No hair dryer. When I request another room they said they’re fully booked so I didn’t have any choice but to stay in that stinky room.

By on Dec 2, 2019

Review comment responded on Dec 6, 2019

Thank you for your feedback. We must apologize for the guest with the animal. It is one of the reasons we have a non-refundable cleaning fee for the rooms for our guests with pets. We will need to continue to evaluate our pet policy. We must think of our non pet guests too. We have been very busy in the last few weeks. Please come back soon to The New Pioneer !

4
Everyone

By on Dec 1, 2019

Review comment responded on Dec 1, 2019

Thank you for your feedback. We are so happy you enjoy your stay with us at The New Pioneer. Please come back soon!

1
Partner Couples

There was no hot water to take a shower!!! We called the main desk and they sent someone over. He tested the water and said it was like warm. It was not !!! I wanted him to take a shower in this cold water.

By on Nov 12, 2019

Review comment responded on Nov 18, 2019

Thank you for your feedback. We apologize for such an inconvenience. It is our goal that all our guests have comfort and safety. Please try us again at The New Pioneer !

3
Everyone

By on Nov 10, 2019

Review comment responded on Nov 10, 2019

Thank you for your feedback. We are so very pleased you enjoyed your weekend in Laughlin, Nevada at The New Pioneer. Please tell your family and friends all about us. We do hope you were able to see Toby Keith, and walk our beautiful river walk. Or enjoy our special breakfast at Bumbleberry Flats Restaurant. Made by our very own award winning chef Katrina !

1
Family with small children Families

Staff lack knowledge. Could not keep up with days that are paid for , very incompetent staff!! All need to be train by the new pioneer owner.

By on Nov 5, 2019

Review comment responded on Nov 10, 2019

I appreciate your feedback. We have currently updated our system with the front desk. I apologize if any one was confused to explain anything for you. Rest assured we are all being trained on the new system. Thank you for visiting us at The New Pioneer !

5
Business Business Travelers

Easy check in good staff quite rooms resturant is very good pool and spa are relaxing

By on Oct 31, 2019

Review comment responded on Oct 31, 2019

Thank you for your feedback. We are working very hard to ensure guest comfort, safety and satisfaction. It is so very pleasing to see it is being received well by our guests ! Please tell your family and friends all about us at The New Pioneer !

5
Families

Easy check in clean quite rooms great staff pool and spa are very nice

By on Oct 24, 2019

Review comment responded on Oct 25, 2019

Thank you for your feedback. It is so good to hear that you have had a relaxing time, while here at The New Pioneer. We hope that you will tell your friends and family all about us. Hope that you will come back in the future. Again thank you! Have a great day! Donna

5
Families

Great staff easy check in quite clean rooms pool and spa are very relaxing

By on Oct 19, 2019

Review comment responded on Oct 20, 2019

Thank you for your feedback. The New pioneer is so very happy that you enjoyed your stay here. We do hope that you will come back soon! Please tell your friends and family about us. Have a great day! Donna

5
Friends

a quirky odd little property that is fun to stay at. excellent river location and the pool/hot tub are great. friendly staff - thx.

By on Oct 18, 2019

Review comment responded on Oct 19, 2019

Thank you "Anonymous" for your feedback. We are remodeling all our rooms. So then we will have old country with a new twist. We do like for our guests to have as much fun as they can while they are here with us. The New Pioneer is different from any other Casino in Laughlin. We do want to keep it that way. Also don't forget "Bumbleberry Flats Restaurant "the food is excellent and filling! Please tell your friends and family about us. Hope to see you here in the future. Have a real nice day! Donna

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