We got married on the USS Riverside! First Class all the way! Only problem all weekend was at the Adult Pool where there was one staff member that was NOT Friendly.... Great weekend would suggest anyone getting married to consider Laughlin to be a GREAT PLACE to get Married!
It was clean and very nice to stay.friendly staff
I booked a none smoking room. And they gave me a smoking room and said they were sold out. Then the bathroom wasn't even clean and had urine stains. On my day of check out power went out no water no ac
Reserved a non-smoking room but was told at check in that they didn’t have one. Had to stay in a smoking room. Horrible smelling room. Have my whole family migraines.
It was good. Check in was fast room waa clean staff was friendly.
Shower could use an update. Other than that the room was as expected.
The air conditioning could be better the rooms dont get as cold as some of the other hotels, other than that everything is great here.
Needs updates .not clean carpet .will never go there again
Clean and friendly. Get rid of the masks on employees, it's ridiculous.
Love this casino has the best pool, friendly staff, and very clean.
Staff was unfriendly, property smelled moldy, room sliding door was taped to prevent wind from whistling through the crack.
I always stay at the Riverside when in Laughlin. It is an old-style hotel casino. Not outdated but, rather, elegant and low-key, the classic style that existed in Las Vegas before the big money corporations took over the town and turned it into an X-rated Disneyland. And that is because the Riverside is owned by a man, not a multinational entertainment conglomerate. That man is Don Laughlin, namesake of the city he built. The man is a lifetime hotelier and gaming magnifico; he loves what he does. And it shows. All you need to do is take a walk along the riverfront and go into his competitors' establishments. The noise, the garishness, the omnipresent come-ons and advertisements make the experience jarring to the senses. Then you step into the Riverside, and it's like you have escaped a lunatic asylum and entered an oasis of peace and comfort. Ahhhh...
Appreciated that a whole section of the property (including gaming area) was smoke-free. Our room was clean, spacious, and comfortable. The two balconies were nice, but there were no chairs, so we couldn't sit outside and enjoy the lovely weather. The property is old but clean. All the staff we encountered was friendly.
We were very disappointed with the service of the front desk.
Nice staff but the room was not as clean as we’d like. The shower was gross, they had recently cleaned the carpet and dumped it in the shower and didn’t clean it afterwards. The room needed some definite updates, carpet was really worn and stained.
Don Laughlin's Riverside Resort Hotel & Casino is adjacent to popular attractions such as Casino at Don Laughlin's Riverside Resort and Riverside Casino. This 1352-room, 3-star resort has 2 outdoor pools along with a marina and a full-service spa.
Enjoy dining at The Gourmet Room, one of 5 onsite restaurants. You can get a quick energy boost at the 2 coffee shops/cafés.
The 1352 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. TVs come with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Rooms also include ironing boards.
Don Laughlin's Riverside Resort Hotel & Casino features a marina, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this spa resort include a casino, a nightclub, and karaoke.
We got married on the USS Riverside! First Class all the way! Only problem all weekend was at the Adult Pool where there was one staff member that was NOT Friendly.... Great weekend would suggest anyone getting married to consider Laughlin to be a GREAT PLACE to get Married!
It was clean and very nice to stay.friendly staff
Thank you for your nice review Sergio. We were delighted to have you as a patron in our casino. The personnel of the Riverside take great pride in offering our guests the highest level of excellence in hospitality and service. Therefore, it is extremely gratifying to know that you enjoyed your experience at our fine resort. We appreciate the time and effort you devoted to compliment the Riverside. We look forward to your next visit with us.
I booked a none smoking room. And they gave me a smoking room and said they were sold out. Then the bathroom wasn't even clean and had urine stains. On my day of check out power went out no water no ac
Thank you for your review Gus. We are saddened to hear of this experience. We apologize that we were not able to accommodate you with a non smoking room. Please be advised, that all requests are not guaranteed and are subject to availability. We apologize that the room was not cleaned properly. We have forwarded your concerns to our housekeeping management team to be addressed. For future stays if there is a problem with your room, we highly recommend to contact the front desk so that we may address your concerns at that time. We want all of our guests to feel comfortable and welcomed. We do strive for excellence in hospitality and service and regret that you experienced any disappointment. We hope that you will grant us the opportunity to restore your confidence in our fine resort and our commitment to you as a valued guest.
Thank you for your nice review. We look forward to your next visit with us.
Reserved a non-smoking room but was told at check in that they didn’t have one. Had to stay in a smoking room. Horrible smelling room. Have my whole family migraines.
Thank you for your review Shayna. We are saddened to hear of this experience. We apologize that we were not able to accommodate you with a non smoking room. Regrettably, a non smoking room was not available at time of booking. We do strive for excellence in hospitality and service and regret that you experienced any disappointment. Best Regards,
It was good. Check in was fast room waa clean staff was friendly.
Thank you for your positive feedback. So glad you enjoyed your stay. We look forward to welcoming you back soon!
5 out of 5 - so glad you had an enjoyable stay! Thank you for your review. We look forward to welcoming you back soon.
Shower could use an update. Other than that the room was as expected.
Thank you for your review. Currently, we are in the process of renovating our rooms. The process will take about ten months to complete. We would like to welcome you back to our casino to experience our new look.
The air conditioning could be better the rooms dont get as cold as some of the other hotels, other than that everything is great here.
Thank you!
Needs updates .not clean carpet .will never go there again
Thank you for your valuable feedback. I am very sorry to hear your experience was not as wonderful for you as we both hoped they would be. Your comments will be shared. The Riverside Resort is under renovation & redesign - follow the progress on Face Book and we look forward to your staying with us again..
Thank you for your nice review TheKester's and congratulations! We were delighted to have you as a guest in our casino. We have forwarded your concerns regarding the pool attendant to our hotel management team. We thank you for choosing our fine resort to celebrate this special occasion. We look forward to your next visit with us.