Super clean rooms! Great getaway for yourself or the family. Lots to do, definitely stay for two nights.
We feel very safe and clean. Staff is working hard to keep up with the cleanliness. We love this place and often go with our kids. Grateful and always a nice stay.
well we didn't have time to see the whole place so we will be back . I did not like the check-in, they had no record of me booking a room and it took well over a half hour to finally get it straighened out.
No hot water. Loud toilets that we could hear all throughout the hotel. Tea service in the morning was cold, creamer spoiled and poor quality teabags. All with a 500.00 price tag. Never again.
The hotel/resort is beautiful and clean. Everyone was super friendly and helpful. The staff made our stay very pleasant and welcoming. There is lots to do on the resort. Plenty of nightlife, great restaurants and other dinning options. If you are the type of person that enjoys gambling then are plenty of gaming options as well. My only complaints would be that parking is a little limited unless you drive up to the nose bleed sections of the self parking garages, but it beats paying an arm and a leg for valet parking. Make sure to take pictures of the section you park in because otherwise you'll lose your car and end up searching for hours. The garages are monumentally huge. My other complaint is that because smoking is allowed in the open air casinos the entire resort on the main floors reek of tabacco smoke and it sticks to you, causing yourself to smell like a ashtray. After a day my throat and lungs started to get very irritated from the tabacco smoke. The air is recycled not helping much with anything. On the second day I stepped out of the hotel into the open air and within a few minutes my wife and I started to feel better. Otherwise I enjoyed the resort immensely and used most of their amenities with great pleasure and enjoyment.
Valet parking at check-in, they give you a claim ticket that you can then scan at a kiosk to call for your car; a screen shows you the progression of when to expect. Check-in was a breeze; "checked in" online ahead of time and upon arrival just scanned my phone at another kiosk and received my keycard. Checkout was similarly painless, just dropping keycard and slip in a box. The room was nice, nothing hugely outstanding. The "King" bed was absolutely not. My wife, at 65" laid sideways and was pretty close to the exact width of the bed. King's are 76", this was no King. An iPod Mini was included in the room to control the room's temperature, TV, and order room service, etc. A cool idea in theory, but the execution was lacking. e.g., pressing the guide button brought up the guide on the TV, not the iPad, then pressing the up/down arrows to scroll through the guide (that fully interrupted what was actually playing) was sluggish and unresponsive. It was easier to just see the channel names on the iPad, tap them, and hope you'd like what was on. I've heard the Earth Tower rooms all have Chromecast, which would be a great addition to the Sky Tower where we stayed. Overall very clean and comfortable room. A little push, and it would be great. Would stay again.
Loved being able to walk everywhere. Clean and comfortable. Valet service great
Great place to stay. Came for my daughter's 8th birthday since she wanted to see the last home game for the Suns. The room service was great and the food is great for the price. The pizza was really large lol.
Everything was just as I expected and more. I would recommend Mohegan to anyone for future visits and we will be returning. My 9th year Anniversary was beautiful.
Great checking in and speed of serve. Awesome room
The property was excellent and I had the most wonderful time there. my wife and I will be coming back !
Rooms were clean and staffs were friendly. A lot of food choices. Buffet was good with a decent price. I like the shower in the pool area, very convenient.
Mohegan Sun places you within a 15-minute stroll of popular sights such as Mohegan Sun Casino and Mohegan Sun Arena. This 1562-room, 4.5-star resort welcomes business and leisure travelers with 2 indoor pools, a golf course, and a full-service spa. It's connected to the convention center in central Montville and also close to Norwich Arts Center.
There are ample dining options with 19 onsite restaurants, including Todd English's Tuscany, which specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 7 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 11 AM.
The 1562 rooms are recently renovated and have an array of amenities, including MP3 docks, refrigerators, and minibars. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and safes are other standard amenities.
Mohegan Sun features a golf course, a full-service spa, and 2 indoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury resort include a casino, a nightclub, and a 24-hour fitness center.
Super clean rooms! Great getaway for yourself or the family. Lots to do, definitely stay for two nights.
We feel very safe and clean. Staff is working hard to keep up with the cleanliness. We love this place and often go with our kids. Grateful and always a nice stay.
well we didn't have time to see the whole place so we will be back . I did not like the check-in, they had no record of me booking a room and it took well over a half hour to finally get it straighened out.
We appreciate your feedback and are sorry for any inconvenience you encountered while staying with us. Please contact our Guest Relations department so we may discuss this issue further. Thank you or staying with us here at Mohegan Sun
Thank you for staying with us!
No hot water. Loud toilets that we could hear all throughout the hotel. Tea service in the morning was cold, creamer spoiled and poor quality teabags. All with a 500.00 price tag. Never again.
We appreciate your feedback and are sorry you are unhappy. Please contact our guest relations team so we may discuss this issue further. Thank you for staying with us.
The hotel/resort is beautiful and clean. Everyone was super friendly and helpful. The staff made our stay very pleasant and welcoming. There is lots to do on the resort. Plenty of nightlife, great restaurants and other dinning options. If you are the type of person that enjoys gambling then are plenty of gaming options as well. My only complaints would be that parking is a little limited unless you drive up to the nose bleed sections of the self parking garages, but it beats paying an arm and a leg for valet parking. Make sure to take pictures of the section you park in because otherwise you'll lose your car and end up searching for hours. The garages are monumentally huge. My other complaint is that because smoking is allowed in the open air casinos the entire resort on the main floors reek of tabacco smoke and it sticks to you, causing yourself to smell like a ashtray. After a day my throat and lungs started to get very irritated from the tabacco smoke. The air is recycled not helping much with anything. On the second day I stepped out of the hotel into the open air and within a few minutes my wife and I started to feel better. Otherwise I enjoyed the resort immensely and used most of their amenities with great pleasure and enjoyment.
We appreciate your feedback. Thank you for staying with us!
Valet parking at check-in, they give you a claim ticket that you can then scan at a kiosk to call for your car; a screen shows you the progression of when to expect. Check-in was a breeze; "checked in" online ahead of time and upon arrival just scanned my phone at another kiosk and received my keycard. Checkout was similarly painless, just dropping keycard and slip in a box. The room was nice, nothing hugely outstanding. The "King" bed was absolutely not. My wife, at 65" laid sideways and was pretty close to the exact width of the bed. King's are 76", this was no King. An iPod Mini was included in the room to control the room's temperature, TV, and order room service, etc. A cool idea in theory, but the execution was lacking. e.g., pressing the guide button brought up the guide on the TV, not the iPad, then pressing the up/down arrows to scroll through the guide (that fully interrupted what was actually playing) was sluggish and unresponsive. It was easier to just see the channel names on the iPad, tap them, and hope you'd like what was on. I've heard the Earth Tower rooms all have Chromecast, which would be a great addition to the Sky Tower where we stayed. Overall very clean and comfortable room. A little push, and it would be great. Would stay again.
We appreciate your feedback. Thank you for staying with us!
Thank you for staying with us!
Loved being able to walk everywhere. Clean and comfortable. Valet service great
We appreciate your feedback. Thank you for staying with us!
Thank you for staying with us!
Thank you so much for taking the time to share your impressions. Thank you for being a continued guest. We are glad we have succeeded in providing a comfortable environment during these unconventional times.