Staff is friendly and kind, especially the shuttle drivers. The only negative thing was the pool was closed
Pros: Very friendly staff, just 4 mins from casino, clean and quiet. Pool out of service (indefinitely?), shower stall needs to be resealed, leaked all over the floor each time we used it.
Would definitely come back next time! Room was nice and cozy.
The property was clean as was the room. The room was spacious with a separate sitting area which was great. The bed was super uncomfortable and old and definitely needed to be thrown out.
We had trouble with the TV.It didn't have Starz tv .The remote control was very complicated .The water in the pool was very cold .It was less than 70 degrees. However , overall we really enjoyed our visit.
Was very clean and comfortable. Only "problem" was pool towels were scarce. They were provided when we went to the front desk.
Very attentive staff and very accommodating. Place was clean and nice. Spacious room and overall a great place to stay
Eveeything was great with this hotel. Front desk staff is friendly, seating area is clean and spacious. Rooms are big and spacious, and updated. Pool is nice size to. Would recommend.
Great hotel for the money. Loved the extra space for the kids in the 2 room suite. 2 Queen beds and an awesome couch pullout was perfect for a family of 5.
With the current climate they did a very good job making us feel safe and in a clean environment. The breakfast to go could have been better.
Perfect for my Mohegan birthday weekend. Great rooms and breakfast. Shuttle drivers were awesome. Shuttle runs until 3am. No waiting ! Will definitely be going back.
the staff was very friendly and helpful i really liked the shuttle service . the drivers were very nice and accomadating
Everything was nice and clean, which is the most important thing to me. My only reason for not giving 5 stars is because the waffle batter at breakfast had drops of water in it which thinned it out and made the waffles doughy in the center. Also the couch in the hotel room had a slightly musty odor.
Nice and clean. There were separated space for sofa, TV, and beds, so kids can watch TV and don't bother. Breakfast coffee was great too.
I liked that the staff offered info on the hotel and the area w/o you having to ask. I liked that the staff was extremely pleasant.
Mohegan Sun Casino is a short stroll from Fairfield by Marriott Inn & Suites Uncasville Groton Area, and other popular attractions like Mohegan Sun Arena are within a couple of miles (3 km). This 105-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Fairfield by Marriott Inn & Suites Uncasville Groton Area's 105 rooms provide sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Coffee makers, free local calls, and hair dryers are also standard.
At Fairfield by Marriott Inn & Suites Uncasville Groton Area, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free casino shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a meeting room, and a computer station.
Staff is friendly and kind, especially the shuttle drivers. The only negative thing was the pool was closed
Pros: Very friendly staff, just 4 mins from casino, clean and quiet. Pool out of service (indefinitely?), shower stall needs to be resealed, leaked all over the floor each time we used it.
Thank you for staying at the Fairfield by Marriott- Uncasville and for the great rating. We look forward to serving you again in the near future.
Would definitely come back next time! Room was nice and cozy.
Thank you for the wonderful review, we really appreciate it! We look forward to serving you again in the near future.
The property was clean as was the room. The room was spacious with a separate sitting area which was great. The bed was super uncomfortable and old and definitely needed to be thrown out.
Thank you for taking the time to provide feedback about your recent stay. It is our goal to provide the best experience to all our guests, and I sincerely apologize for falling short of meeting these expectations. While I am glad you found the hotel clean and spacious, it is disappointing to hear the issues that you experienced with the bed, and we will use your feedback as a coaching opportunity for our team. This is certainly not the norm for our hotel, and the issue you faced will be addressed immediately. Once again, thank you for this valuable feedback and we hope to earn an opportunity to better serve you in the future. Thanks!
Thank you for the wonderful rating. We look forward to seeing you the next time you are in the Uncasville area.
We had trouble with the TV.It didn't have Starz tv .The remote control was very complicated .The water in the pool was very cold .It was less than 70 degrees. However , overall we really enjoyed our visit.
Good Afternoon, Thank you for staying at the Fairfield by Marriott- Uncasville and for taking the time to provide us with a great score and your most honest feedback regarding your most recent stay. Thank you for bringing those two things to my attention to ensure they are taken care of. We look forward to serving you again when your travels bring you back to the Uncasville area.
Was very clean and comfortable. Only "problem" was pool towels were scarce. They were provided when we went to the front desk.
Good Morning, Thank you for staying at the Fairfield by Marriott-Uncasville and for taking the time to provide us with a positive review regarding your most recent stay. Yes we are doing pool towels upon request at the front desk and I apologize for any inconvenience that may have caused you. We look forward to serving you again in the near future.
Very attentive staff and very accommodating. Place was clean and nice. Spacious room and overall a great place to stay
Thank you so much for your kind words about our hotel and staff. It is our goal to provide the best experience possible for each of our guests, so it is great to hear that our staff has provided excellent service during your stay. We look forward to your next visit to Uncasville!
Thank you for staying with us! We're glad you enjoyed your stay. We will let our maintenance know about the shower. We hope to see you again soon!