Springhill Suites by Marriott Mystic Waterford

3.0 star property
Hotel with free breakfast, near New London Ferry Dock

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Mystic Waterford

Exterior
Free daily continental breakfast
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
401 N Frontage Rd, New London, CT, 06385
  • United States Coast Guard Academy
    ‪3 min drive‬
  • New London Ferry Dock
    ‪4 min drive‬
  • Ocean Beach Park
    ‪10 min drive‬
  • Montauk, NY (MTP)

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Room options

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

New London

Located 2.5 mi (4 km) from New London Ferry Dock, Springhill Suites by Marriott Mystic Waterford is within a 10-minute drive of other popular attractions like Naval Submarine Base New London. This 80-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • United States Coast Guard Academy - 3 min drive - 1.4 miles
  • Connecticut College - 4 min drive - 1.8 miles
  • New London Ferry Dock - 4 min drive - 2.4 miles
  • Naval Submarine Base New London - 8 min drive - 5.1 miles
  • Ocean Beach Park - 10 min drive - 5.2 miles

Getting around

  • New London Union Station - 11 min drive
  • New London, CT (GON-Groton - New London) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Crystal Mall Food Court - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

Hotel with free breakfast, near New London Ferry Dock
Guests of Springhill Suites by Marriott Mystic Waterford have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Sofa beds, sitting areas, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Frequently asked questions

Is free cancellation available at Springhill Suites by Marriott Mystic Waterford?

Springhill Suites by Marriott Mystic Waterford provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Springhill Suites by Marriott Mystic Waterford?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Mystic Waterford on Jun 22, 2025 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Springhill Suites by Marriott Mystic Waterford?

This hotel is located in New London, close to New London Ferry Dock and Ocean Beach Park. You'll also find Garde Arts Center and Fort Trumbull State Park within a short drive.

Is there parking available at Springhill Suites by Marriott Mystic Waterford?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Springhill Suites by Marriott Mystic Waterford feature a casino?

No, Springhill Suites by Marriott Mystic Waterford doesn't have a casino.

Will I find an indoor pool at Springhill Suites by Marriott Mystic Waterford?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Springhill Suites by Marriott Mystic Waterford?

Couples staying at this hotel will appreciate amenities like a wet bar and free Internet access as well as an indoor pool.

Are there hot tubs at Springhill Suites by Marriott Mystic Waterford?

No, there isn't a spa tub at this hotel.

Does Springhill Suites by Marriott Mystic Waterford have a restaurant with a breakfast menu?

Yes, Springhill Suites by Marriott Mystic Waterford serves free continental breakfast each morning from its snack bar.

Will Springhill Suites by Marriott Mystic Waterford allow pets to stay for free?

No, pets aren't allowed at Springhill Suites by Marriott Mystic Waterford though service animals are welcome.

Does Springhill Suites by Marriott Mystic Waterford have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Springhill Suites by Marriott Mystic Waterford?

The closest major airport to Springhill Suites by Marriott Mystic Waterford is New London, CT (GON-Groton - New London), which is 7.7 mi away (16 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 11.1 mi away (82-minute drive).

Are there rooms with balconies at Springhill Suites by Marriott Mystic Waterford?

No, there aren't any guestrooms with balconies at Springhill Suites by Marriott Mystic Waterford.

Springhill Suites by Marriott Mystic Waterford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 879 reviews
Rating 8 - Good. 276 out of 879 reviews
Rating 6 - Okay. 101 out of 879 reviews
Rating 4 - Poor. 40 out of 879 reviews
Rating 2 - Terrible. 25 out of 879 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 1 night in Mar 2025

6/10 Okay

Kyle

Traveled with family
Our linens had some stains on them. Also the ac unit was pumping out warm air.
Stayed 1 night in Mar 2025

6/10 Okay

Venkatesh

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Shabby

Pretty shabby hotel in need of lots of updates. Room had carpet coming off the wall, stains on rug, peeling wall paper, etc. Would probably not elect to stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Guia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sofa bed was not made up and had a large urine stain. The beds were lumpy and need to be replaced. I was traveling with young children and the room we got was by the ice machine and the elevator. The noisiest areas of the hotel. The breakfast staff was unkind. I am a bonvoy member and expect more from mariott.
Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This hotel was amazing! It was clean, had a gym and pool, large room with sink, microwave and fridge. The hair dryer was good and it had great shampoo and conditioner. The staff were super friendly and you even received a welcome snack bag. The only negative was the bed…not comfortable. Overall a great hotel will definitely stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property in need of a remodel...best ecample elevator has been down for weeks waiting on parts
Stayed 1 night in Jan 2025

10/10 Excellent

Zach

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. Short stay.
Stayed 1 night in Jan 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
I'm staying here before because our son goes to college nearby. After I booked the hotel, I got an email that the elevator was out. I was on the third floor and had to walk up and downstairs with all of my belongings. It was a very nice gentleman at the front desk That offered to help carry things up, but the fact that you don't discount at all when something like the only transportation up and down the building is out is a little crazy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah, Milford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here when traveling to New London to see our son at Connecticut College!
Stayed 1 night in Oct 2024

10/10 Excellent

Eugene, Milford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying herecwhen traveling to see our son at Connecticut College!
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 3rd stay here and such time was great. The staff was extremely helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Myrna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JESSICA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HUGE ROOM, great price! Breakfast was amazing and staff was very accommodating any time we needed them. Would stay again!
Stayed 2 nights in Jan 2025

4/10 Poor

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jeanette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! In town for new year at casino with family. Spring Hill was super convenient, very friendly staff! Super clean kids enjoyed the pool and breakfast was good and convenient as well! Only reason for the 4 star rating was because of elevator temporarily out of service but we were made aware ahead of time and were moved to 2nd floor when originally booked on 3rd, which was greatly appreciated! Will definitely consider in the future! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Reggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New year!!

We stayed for one night and it was a great time. The hotel was cleaned, the bed felt amazing and we got to stay until noon. They gave us extra hour just to rest from the New Year parties which was awesome. I highly recommend this hotel & will book again in the future.
Stayed 1 night in Dec 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with our choice to stay here. The staff were very friendly and helpful. The free breakfast was awesome and the dining area was comfortable with large TVs to catch up on Sports. The indoor pool was like a sauna, the room and pool was nice and warm, they had pool towels, and I could look out the large window at the snow over the lake. The rooms were a great design for 3 people and someone working remotely. The room had a nice sized desk and office chair that was separate from the area with the beds. The room also had a fridge, microwave, sleeper sofa and 2 TVs. My only complaint was that I found the bed to be too firm for me, so I had trouble sleeping. Also, the elevator was not working and lucky for us, we were on the first floor, because if we were on the 2nd or 3rd floor, that would have been a problem with luggage and stairs. All in all, for the price and the choice of hotels in this area, you can't beat this one!
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really good, the breakfast was excellent. The only downside was that the elevator was not working. Rest was good, staff was helpful and friendly
Stayed 1 night in Dec 2024