Springhill Suites by Marriott Mystic Waterford

3.0 star property
Hotel with free breakfast, near New London Ferry Dock

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Mystic Waterford

Free daily continental breakfast
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Business center
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
401 N Frontage Rd, New London, CT, 06385
  • Place, United States Coast Guard Academy
    ‪3 min drive‬
  • Place, Connecticut College
    ‪4 min drive‬
  • Place, New London Ferry Dock
    ‪4 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪12 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(5 reviews)
  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

New London

Located 2.5 mi (4 km) from New London Ferry Dock, Springhill Suites by Marriott Mystic Waterford is within a 10-minute drive of other popular attractions like Naval Submarine Base New London. This 80-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • United States Coast Guard Academy - 3 min drive - 1.4 miles
  • Connecticut College - 4 min drive - 1.8 miles
  • New London Ferry Dock - 4 min drive - 2.4 miles
  • Naval Submarine Base New London - 8 min drive - 5.1 miles
  • Ocean Beach Park - 10 min drive - 5.2 miles

Getting around

  • New London Union Station - 11 min drive
  • New London, CT (GON-Groton - New London) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

Hotel with free breakfast, near New London Ferry Dock
Guests of Springhill Suites by Marriott Mystic Waterford have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Sofa beds, sitting areas, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Frequently asked questions

Is free cancellation available at Springhill Suites by Marriott Mystic Waterford?

Springhill Suites by Marriott Mystic Waterford provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Springhill Suites by Marriott Mystic Waterford?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Mystic Waterford on Nov 2, 2025 start from $125.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Springhill Suites by Marriott Mystic Waterford?

This hotel is located in New London, close to New London Ferry Dock and Ocean Beach Park. You'll also find Connecticut College Arboretum and Garde Arts Center within a short drive.

Will I be able to park at Springhill Suites by Marriott Mystic Waterford?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Springhill Suites by Marriott Mystic Waterford feature a casino?

No, Springhill Suites by Marriott Mystic Waterford doesn't have a casino.

Will I find an indoor pool at Springhill Suites by Marriott Mystic Waterford?

Yes, this hotel has an indoor pool.

Is Springhill Suites by Marriott Mystic Waterford a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a wet bar and free Internet access as well as an indoor pool.

Are there hot tubs at Springhill Suites by Marriott Mystic Waterford?

No, this hotel doesn't have a spa tub.

Does Springhill Suites by Marriott Mystic Waterford have a restaurant with a breakfast menu?

Yes, Springhill Suites by Marriott Mystic Waterford serves free continental breakfast each morning from its snack bar.

Will Springhill Suites by Marriott Mystic Waterford allow pets to stay for free?

No, pets aren't allowed at Springhill Suites by Marriott Mystic Waterford though service animals are welcome.

Does Springhill Suites by Marriott Mystic Waterford have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Springhill Suites by Marriott Mystic Waterford?

The closest major airport to Springhill Suites by Marriott Mystic Waterford is New London, CT (GON-Groton - New London), which is 7.7 mi away (16 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 11.1 mi away (82-minute drive).

Are there rooms with balconies at Springhill Suites by Marriott Mystic Waterford?

No, there aren't any guestrooms with balconies at Springhill Suites by Marriott Mystic Waterford.

Springhill Suites by Marriott Mystic Waterford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 910 reviews
Rating 8 - Good. 284 out of 910 reviews
Rating 6 - Okay. 103 out of 910 reviews
Rating 4 - Poor. 44 out of 910 reviews
Rating 2 - Terrible. 26 out of 910 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stacie, Wallingford

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was very outdated. It was clean. Pool room- lots of rust on doors and grates. Hallway rugs were stained and outdated. Hotel was cleanish. Breakfast area is small and cramped. Food was not really appetizing and I have been to many hotels where this type of breakfast was offered.
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and it was perfect spot for a overnight stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every member of the staff was amazing! They made us feel welcome and were quick to help! Because of them, especially Matt who was always polite and super helpful, we will definitely return!
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah, Milford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We happily returned to this hotel a handful of times during our son's time at Connecticut College. The staff is always nice. The rooms are always clean. The breakfast has plenty of options daily.
Stayed 3 nights in May 2025

10/10 Excellent

Gay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the downtown waterfront area. Manager greeting us was so welcoming.
Stayed 1 night in Jun 2025

4/10 Poor

Mary, RIVERSIDE

Disliked: Property conditions & facilities
I would not stay here again. Reception was unfriendly. Room was frumpy. Beds looked like a child made them up. Not appealing.
Stayed 3 nights in Jun 2025

8/10 Good

Kathleen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The entire building is hot and humid. The pool hits you when you walk in and the hallways upstairs are musty and hot.
Stayed 1 night in Jun 2025

4/10 Poor

Laurel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very dissatisfied of the dilapidated state of the hotel. The ADA accessible room that I booked for my limited mobility father was not able to accommodate him in the shower. The elevator inspection was outdated and the air circulation was terrible.
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Stayed 3 nights in Jun 2025

6/10 Okay

Roger

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and competent, but the rooms were “worn.” Furniture was old and obviously worn, bathrooms were old. Needs an internal update throughout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and efficient. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Meghan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mehwish

Liked: Property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in May 2025

10/10 Excellent

david

Stayed 1 night in May 2025

6/10 Okay

Sandra

Traveled with family
Disliked: Amenities, property conditions & facilities
AC unit could not be turned off
Stayed 5 nights in May 2025

2/10 Terrible

J . L

Traveled with family and small children
Disliked: Cleanliness, amenities
The room I had ordered a king size bed they gave me a ( handicap ) It was just a place to stay. No amenities technically , except for an incomplete continental breakfast… I needed some ice the machine had a broken sign on it, I saw a bedbug running on my mattress she crushed it . I am going to post the bloody stain later. I was very unhappy during my stay, I call the front desk to express my concerns the Guy hung up the phone , I went downstairs he called the cops .Now, I am going to call the Marriot Headquarter to complaint about this incident, Spring Hill suites by Marriot in waterfront CT . I normally stay at the ; Fairfield inn by Marriot they are very nice, I learned my lesson.
That was the bedbug bloody stain on my bed.
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were great
Stayed 2 nights in May 2025

10/10 Excellent

Shu-Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast and walking distance to restaurant
Stayed 2 nights in May 2025

10/10 Excellent

Sarah, Milford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, our stay at this hotel was great! We always use an accessible room. The accommodations are spot on. It's conveniently located near both Connecticut College and the US Coast Guard Academy. The hotel pool and complementary breakfast are icing on the cake!
Stayed 1 night in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to visit Conneticut College and Mystic.
Stayed 3 nights in Apr 2025

6/10 Okay

paul, Herndon

Stayed 1 night in Apr 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Was good. Staff friendly and helpful. Stephanie and Brannon were helpful!
Stayed 1 night in Apr 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend visit with my sailor.

Matt at check in was super nice ! Breakfast was good. Beds were comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located if visiting Mystic Seaport area and casinos. Breakfast offerings were good
Stayed 2 nights in Mar 2025