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Recent guest reviews

Original reservation made on Orbitz in 05/21. Cancelled reservation with Orbitz a week later (TRIP NEVER HAPPENED). FF to this month 09/21...$630 charge shows up on my Visa. Called Orbitz they looked & found THEIR error (cancellation info not passed on to hotel). Hotel then contacted...refunding last 2 of 3 day reservation, but CHARGE for day 1 NOT refunded (no show fee). Orbitz informed...agent stated refund request to be submitted to upper management..but NO guarantees. STILL WAITING.

Good location, very quiet

The hotel and room especially smelled of mildew and clearly had water built up. Even the floor was damp.

Hotel was fine for our needs - clean, safe and quiet

Staff was wonderful and very helpful. Has a few iisues and had to stay 2 extra nights. Room was clean with great service.

No continental breakfast but has restaurant on property

Loved that there was a fridge and microwave, great location in a nice town, very clean

Close to Tony D’s restaurant. What we didn’t like or wasn’t told is that there was NO housecleaning. After a long day of being out, we came back to a room where the bed was not made, towels were not replaced, no coffee or tea, no toiletry items replaced, and the trash was not taken out. We were given plastic bags so we could take our own trash out.

It was convenient to the train and easy to walk to

Bed was uncomfortable and cheap. Room is overall dated and needs upgrades. Kept guests literally right next door to eachother on the same floor during COVID.

The room was big and comfortable. The front desk staff was outstanding. The AC struggled to keep the room cool. Great coffee in the morning.

Nice location, clean, glad it was open during this time.

Convenient to Casino and coastal areas. lllllllllllll

When I checked in I asked the clerk, "we are wanting some seafood" she replied "they are all seasonal and closed for the most part, go to our in house restaurant" which was Italian. Would have liked some advice. No breakfast like one is use to at a Holiday Inn Express. Rooms were clean. Problem was in the morning, the room running water would wake you up. Was expecting a better experience. No one asked us how we were doing. (front desk) We were in and out a bit. Just not what we expect from a Holiday Day Inn Express

Proximity to restaurants and waterfront. There are a lot of shops to explore within walking distance.

Great stay beautiful room , very clean front desk people were very courteous restaurant was awesome.

Governor Winthrop Blvd New London CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn New London - Mystic Area, an IHG Hotel places you next to Garde Arts Center and within a 5-minute walk of New London Ferry Dock. This 120-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

The 120 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.


Property features

Guests staying at Holiday Inn New London - Mystic Area, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn New London - Mystic Area, an IHG Hotel

Everyone (27) Business (1) Couples (8) Family (17) Friends (1) Other (1)
1
Everyone

Original reservation made on Orbitz in 05/21. Cancelled reservation with Orbitz a week later (TRIP NEVER HAPPENED). FF to this month 09/21...$630 charge shows up on my Visa. Called Orbitz they looked & found THEIR error (cancellation info not passed on to hotel). Hotel then contacted...refunding last 2 of 3 day reservation, but CHARGE for day 1 NOT refunded (no show fee). Orbitz informed...agent stated refund request to be submitted to upper management..but NO guarantees. STILL WAITING.

By on Sep 21, 2021

5
Everyone

Good location, very quiet

By on Sep 14, 2021

3
Partner Couples

The hotel and room especially smelled of mildew and clearly had water built up. Even the floor was damp.

By on Jul 16, 2021

4
Family

Hotel was fine for our needs - clean, safe and quiet

By on May 21, 2021

5
Family

Staff was wonderful and very helpful. Has a few iisues and had to stay 2 extra nights. Room was clean with great service.

By on Apr 7, 2021

4
Partner Couples

No continental breakfast but has restaurant on property

By on Mar 21, 2021

4
Partner Couples

Loved that there was a fridge and microwave, great location in a nice town, very clean

By on Feb 16, 2021

2
Partner Couples Family

Close to Tony D’s restaurant. What we didn’t like or wasn’t told is that there was NO housecleaning. After a long day of being out, we came back to a room where the bed was not made, towels were not replaced, no coffee or tea, no toiletry items replaced, and the trash was not taken out. We were given plastic bags so we could take our own trash out.

By on Feb 1, 2021

4
Everyone

By on Oct 8, 2020

4
Everyone

It was convenient to the train and easy to walk to

By on Aug 25, 2020

Holiday Inn New London - Mystic Area, an IHG Hotel

35 Governor Winthrop Blvd, New London, CT 06320
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