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Recent guest reviews

The room was quite large and very comfortable.

The cleanliness of the room as well as the pool area and the quality of the customer service at this hotel is excellent. There is no question that the next time we are in the Mystic area, the Hyatt Place Hotel will be our choice.

No complaints, facility was very clean and staff was very friendly

Customer service was impeccable! They let us check-in early and they offered us a play pen in our room for our 1 year old. In addition, they had plenty of options for breakfast. We were so satisfied with the hotel. We'll definitely return when we're in the area!

The bed was horrible and the pillows even worse! I had to go out and buy two new pillows from Walmart!!!! The rooms were incredibly small! We checked out 1 day early due to the above.

The staff was friendly, helpful and brightened my day!

Was very disappointed that the pool was closed. I usually enjoy an indoor pool and was not told it would be closed in advance

Staff very friendly and accommodating

Location was great, the rooms smell was terrible, smoked, too much moisture. The bathroom had not enough light. No napkins under the holder.

Nice big room with a comfortable bed, right off Rt 95. Staff was excellent! So much better than the places across the street.

Great location and perfect for our long weekend. Friendly staff and nice accommodations.

Room was large and very clean, pool was nice and staff was helpful Breakfast was OK Check in was quick and easy

no indoor pool

Lovely property and very centrally located, staff is super helpful.

The room was clean. Staff very friendly and willing to please. The only thing i would change is put self in shower to hold things , and very room should have a microwave.

Greenmanville Ave Mystic CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Cornerstone Playhouse, Hyatt Place Mystic is within a 15-minute stroll of Olde Mistick Village. This 79-room, 3-star hotel welcomes guests with conveniences like free self parking, a gym, and a 24-hour business center.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.


Property features

Hyatt Place Mystic features a gym, free WiFi in public areas, and conference space. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Room options

Guest Room, Room, 2 Double Beds

2 Double Beds | Sleeps 6

Room, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest Room, Room, 1 King Bed

1 King Bed | Sleeps 4

Room, Multiple Beds (Specialty)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Hyatt Place Mystic

Everyone (15) Couples (10) Family (11)
5
Everyone

By on Nov 11, 2022

5
Partner Couples

The room was quite large and very comfortable.

By on Oct 14, 2022

Review comment responded on Oct 15, 2022

Thank you for the excellent review, Stephen! It's wonderful you had such a fantastic stay at Hyatt Place Mystic! The comfort and happiness of our guests are important to us. We're thrilled you enjoyed our large and comfortable rooms so much. That's what we like to see! We look forward to hosting you again soon for another amazing visit!

5
Everyone

By on Jul 15, 2022

5
Family

The cleanliness of the room as well as the pool area and the quality of the customer service at this hotel is excellent. There is no question that the next time we are in the Mystic area, the Hyatt Place Hotel will be our choice.

By on Jul 15, 2022

Review comment responded on Jul 15, 2022

Thank you for your kind words and we look forward to Hosting you on your next trip to Mystic.

5
Family Family with small children

No complaints, facility was very clean and staff was very friendly

By on Jul 6, 2022

Review comment responded on Jul 8, 2022

Thank you for the excellent rating, Joshua! It's fantastic to hear you enjoyed your stay at Hyatt Place Mystic so much! We're delighted we could accommodate you during your stay and that we left you with a wonderful impression. Your praise for our cleanliness and team is much appreciated! Thank you for taking the time to share. We look forward to hosting you again soon!

5
Family with small children

Customer service was impeccable! They let us check-in early and they offered us a play pen in our room for our 1 year old. In addition, they had plenty of options for breakfast. We were so satisfied with the hotel. We'll definitely return when we're in the area!

By on Mar 19, 2022

Review comment responded on Mar 19, 2022

Thank you for the kind words and we are looking forward to see you again.

5
Everyone

By on Mar 13, 2022

2
Family with small children

The bed was horrible and the pillows even worse! I had to go out and buy two new pillows from Walmart!!!! The rooms were incredibly small! We checked out 1 day early due to the above.

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

I apologize that you were unhappy with your stay. I hope you give us another chance in the future.

5
Friends

The staff was friendly, helpful and brightened my day!

By on Nov 1, 2021

Review comment responded on Nov 4, 2021

Thank you for the kind words. I'll pass on to the staff.

3
Everyone

By on Oct 27, 2021

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