The staff was friendly, helpful and brightened my day!
Was very disappointed that the pool was closed. I usually enjoy an indoor pool and was not told it would be closed in advance
Staff very friendly and accommodating
Location was great, the rooms smell was terrible, smoked, too much moisture. The bathroom had not enough light. No napkins under the holder.
Nice big room with a comfortable bed, right off Rt 95. Staff was excellent! So much better than the places across the street.
Great location and perfect for our long weekend. Friendly staff and nice accommodations.
Room was large and very clean, pool was nice and staff was helpful Breakfast was OK Check in was quick and easy
no indoor pool
Lovely property and very centrally located, staff is super helpful.
The room was clean. Staff very friendly and willing to please. The only thing i would change is put self in shower to hold things , and very room should have a microwave.
Sierra was very nice and accommodating. Clean hotel. Lots of restaurants and coffee shops nearby.
The staff members were very friendly. The room itself was a tad disappointing. The walls are paper thin- I can hear when people upstairs flushed their toilet or when someone was walking in the hallways. The lighting in the bathroom was inadequate.
Great location, ample parking. Nice staff and, in these days, a safe check in And out.
No hot water on day of checkout - forced to take a cold shower
Everyone and everything was great! I’ll definitely stay here when we visit Mystic again.
Comfortable stay ! Spacious room, great friendly & flexible staff. Wonderful breakfast choices. Good eats near hotel , stayed while family member searching for housing at Groton Navy base. Highly recommend!
Hyatt Place Mystic places you within a 10-minute stroll of popular attractions such as Olde Mistick Village and Mystic Aquarium and Institute for Exploration. This 79-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Get a pick-me-up at the coffee shop/café.
The 79 accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Sofa beds, refrigerators, and free local calls are also standard.
Guests staying at Hyatt Place Mystic enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-out.
The staff was friendly, helpful and brightened my day!
Was very disappointed that the pool was closed. I usually enjoy an indoor pool and was not told it would be closed in advance
Thank you for the review. Yes unfortunately our pool is an outdoor pool.
Staff very friendly and accommodating
Thank you for the review and the rating
Location was great, the rooms smell was terrible, smoked, too much moisture. The bathroom had not enough light. No napkins under the holder.
Thank you for the review
Nice big room with a comfortable bed, right off Rt 95. Staff was excellent! So much better than the places across the street.
Thank you. Happy you enjoyed your stay
Great location and perfect for our long weekend. Friendly staff and nice accommodations.
Thank you for the review and rating. We are happy you enjoyed your stay and do hope you'll return soon.
Room was large and very clean, pool was nice and staff was helpful Breakfast was OK Check in was quick and easy
no indoor pool
Thank you
Lovely property and very centrally located, staff is super helpful.
Thank you for the review and rating
Thank you for the rating. It is appreciated
Thank you for the kind words. I'll pass on to the staff.