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Recent guest reviews

This was our first romantic stay-cation in the area. Though we know that the current COVID situation would change the experience, I feel that it still felt short of what they could do. Arrival: We pulled up to the main door where my husband wanted to drop off myself as well as the bags. The door man immediately let us know there was no valet (understandable) and to pull forward away from the door. My husband explained he was just dropping off the bags and he kept insisting to move away from the front door with no explanation. We did so and were told after we bring our bags in and fill out some paperwork for the parking garage. Again very confusing. What were we willing out? Where as the parking garage? We were in a hurry for a reservation and it wasn't very helpful. We arrived to the front desk, frazzled, and already in a hurry to make a upcoming reservation. My husband then had to run back and forth to get the information from the car in order to them have is validated at the parking garage. ...The garage was 3 blocks away. The front desk ladies while friendly, seemed just excited as we were at the moment.. which was not much. I mentioned how this was our first time at a hotel in months and met was met with the reply "I wish this was the first time I had been at a hotel in months.." Awkward. I was given the wrong room paperwork to fill out, which I caught thankfully. They quickly furnished the correct papers with my name and information on them. Since we were in a hurry

Great stay. Loved Artisan! fghfgdhdgjhdfjfdhjdgfhjdfghjdgfj

Great Experience at Delamar West Hartford, Very clean and courteous staff. Located in a great area with soo many restaurants and stores within the area.

Everything was absolutely wonderful except the bed. Difficulty sleeping matress was terrible.

The property is in a great location. Several restaurants and shops within walking distance. Also the food is outstanding, as is the property itself. Absolutely beautiful gardens/outside dining. Reminds me of Tuscan gardens in Italy.

beautiful property and great location. staff was great as well

Very welcoming, accommodating, and comfortable. Will stay again.

Very accommodating staff everywhere. The pet-friendly appointments were also very nice.

Amazing gem of a hotel. Must stay. Clean, comfy, convenient.

Very nice hotel and lovely staff. Very clean and a beautiful room. We loved the cozy throw at the end of the bed. We actually only live a few towns away. But when other travel plans fell through this was a nice little escape.

Superb hotel (and I'm a business traveler who stayed in hotels over 200 nights last year). Great staff throughout. Only item that could be considered a negative was the air conditioning fan was a bit loud in our room, but I've certainly experienced louder ones elsewhere. Booked our room through Orbitz. Had no idea that doing so got me a free bottle of French wine (not sure if that was a temporary or standing promo, but what a nice idea) - . How in the world could anyone complain about such a nice surprise. Handwritten welcome note in our room was an additional nice touch that indicated the attention to detail at this property, and how seriously the owners/managers take making their guests feel special. Will now be the only hotel I ever use when in the Hartford region.

Amazing hotel and staff . Fantastic location highly recommended

Best hotel experience I've ever experienced. All the amenities (champaign at check-in, free transportation to nearby shopping and restaurants and exceptional complimentary breakfast) were wonderful unexpected touches.

My son and I were visiting from Seattle and were not only welcomed by friendly, personable staff, but were also impressed by the beautiful and comfortable lobby. My son is a jazz pianist and was encouraged to play the outstanding piano next to the reception. He did play and we had an incredible stay. Too short!!!

Memorial Road West Hartford CT

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Fitness center

Delamar West Hartford places you within a 5-minute walk of The Children's Museum and The Center & The Square. This 102-room, 3.5-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 102 accommodations feature living rooms. 50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, free local calls, and safes.


Property features

Guests staying at Delamar West Hartford enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a conference center, a business center, and a library.

Room options

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Terrace

1 King Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Executive Studio, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Delamar West Hartford

Everyone (9) Couples (3) Family (2)
3
Everyone

This was our first romantic stay-cation in the area. Though we know that the current COVID situation would change the experience, I feel that it still felt short of what they could do. Arrival: We pulled up to the main door where my husband wanted to drop off myself as well as the bags. The door man immediately let us know there was no valet (understandable) and to pull forward away from the door. My husband explained he was just dropping off the bags and he kept insisting to move away from the front door with no explanation. We did so and were told after we bring our bags in and fill out some paperwork for the parking garage. Again very confusing. What were we willing out? Where as the parking garage? We were in a hurry for a reservation and it wasn't very helpful. We arrived to the front desk, frazzled, and already in a hurry to make a upcoming reservation. My husband then had to run back and forth to get the information from the car in order to them have is validated at the parking garage. ...The garage was 3 blocks away. The front desk ladies while friendly, seemed just excited as we were at the moment.. which was not much. I mentioned how this was our first time at a hotel in months and met was met with the reply "I wish this was the first time I had been at a hotel in months.." Awkward. I was given the wrong room paperwork to fill out, which I caught thankfully. They quickly furnished the correct papers with my name and information on them. Since we were in a hurry

By on Aug 31, 2020

Review comment responded on Sep 13, 2020

We are sorry your stay was not as expected. Thank you for writing us a review and helping us find ways to help the hotel improve. We hope you stay with us again in the future.

5
Family with small children Family

Great stay. Loved Artisan! fghfgdhdgjhdfjfdhjdgfhjdfghjdgfj

By on Mar 13, 2020

Review comment responded on Mar 17, 2020

Thanks for staying with us. We appreciate your positive feedback!

5
Partner Couples

Great Experience at Delamar West Hartford, Very clean and courteous staff. Located in a great area with soo many restaurants and stores within the area.

By , from New Jersey on Sep 9, 2019

Review comment responded on Sep 11, 2019

Thanks for staying with us. We appreciate your feedback!

4
Partner Couples

Everything was absolutely wonderful except the bed. Difficulty sleeping matress was terrible.

By on Sep 1, 2019

Review comment responded on Sep 1, 2019

Our apologies that the mattress did not meet your standards. We will certainly look into the issue in all our rooms. We look forward to your next visit.

5
Friends

The property is in a great location. Several restaurants and shops within walking distance. Also the food is outstanding, as is the property itself. Absolutely beautiful gardens/outside dining. Reminds me of Tuscan gardens in Italy.

By , from Charleston, SC on Jun 24, 2019

Review comment responded on Jun 26, 2019

Thank you for taking the time to review the property. We are very pleased to hear you enjoyed your stay. We look forward to welcoming you back to the Delamar West Hartford.

4
Everyone

By on May 28, 2019

Review comment responded on May 30, 2019

Thank you for taking time out to provide this feedback!

5
Family Business Business

beautiful property and great location. staff was great as well

By on Apr 1, 2019

Review comment responded on Apr 4, 2019

Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay!

5
Partner Couples

Very welcoming, accommodating, and comfortable. Will stay again.

By on Feb 18, 2019

Review comment responded on Feb 19, 2019

Thank you for taking time out to provide this wonderful feedback! We are delighted to see that you had a comfortable stay here. Please come back and visit again soon! Safe travels!

5
Everyone

Very accommodating staff everywhere. The pet-friendly appointments were also very nice.

By on Nov 23, 2018

5
Everyone

Amazing gem of a hotel. Must stay. Clean, comfy, convenient.

By on Oct 8, 2018

Review comment responded on Oct 8, 2018

We are delighted to see that you enjoyed your stay! Thank you for taking the time to reach out and provide us with this wonderful feedback.

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