The counter in the bathroom was too small to allow for lotions and make up. The door had light from the hall showing through and I did not feel safe. I liked the idea of using the key card for the elevator,because that did made me feel safe. Thank you.
Great environmental and staff. Room was very comfortable.
Lady in front desk was so good to me... i will definitely come back...
The pool and hot tub needs a good scrubbing. The exterior windows need to be cleaned.
The location of the property was excellent. Check in was very slow, in particular at approximately 5:30 pm, two and a half hours after the scheduled check-in time due to the fact the hotel did not have enough clean rooms ready. We waited in line for almost 25 minutes since the staff was overwhelmed. When we were finally served, we had to agree to take a king bedroom for our three kids instead of the requested double or continue waiting. We were late for events we traveled to Hartford to attend. Friends in our group had sheets in their room that were not changed on the bed although the room was made up. Absolutely disgusting! Rooms seemed a little dated and old not entirely clean. Lobby men's bathroom was filthy. Sorry to be negative, it was a challenging stay.
We were greeted by exceptionally friendly and helpful staff. This Hilton is probably due for an update but the room was very clean and the bed was extremely comfortable. We stayed only one night but found the location really convenient and in walking distance to good dining options. Room was very quiet and overall a nice, convenient option at a great rate. Parking was a little odd (cannot use room key for in and out privileges, must get ticket validated upon every entry for next exit). Would recommend and stay again.
Waited in line for 45 minutes to check in. Received complimentary breakfast buffet coupons because of the wait. Had a made to order omelette from M&M then next morning and found a hair in it. Our room was great. But every other aspect was disappointing.
Easy check in; very helpful front desk staff. On sight restaurant pricey for the quality of the food.
Everything was just what we expected ! Clean, great location, friendly service - only issue was that the room was chilly. I turned the heat up, but it only helped for a few hours then the room was drafty and cold again by the middle of the night. Other than that, our stay was perfect!
Very nice hotel. Absolutely no issues other than $19 per day parking fee in the parking deck.
This hotel was exactly what I expect from staying at a Hilton. Clean comfortable rooms, great for the XL center.
My girlfriend and I Stayed in Hartford at the Hilton for the weekend to celebrate her birthday. From the day we got there until the day we left the staff and service was outstanding. Our room was a nice size. We had plenty of room to move around. The hotel is in a great location. Everything is within walking distance. Great experience.
Absolutely loved the hotel...Room was large, bed comfy & inexpensive. The pool was perfect. Only negative...when we arrived, dirty linens were outside the room next door. They were still there when we checked out the next morning.
Located in Downtown Hartford, Hilton Hartford is within a 5-minute walk of XL Center and within 15 minutes of other popular attractions like Connecticut Convention Center. This 3.5-star hotel welcomes guests with 393 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's connected to the convention center in central Hartford and also close to Xfinity Theatre and Trinity College.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
The 393 rooms have an array of amenities, including MP3 docks, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include laptop-compatible safes, phones, and ironing boards.
At Hilton Hartford, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 19.00 per night, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.
The counter in the bathroom was too small to allow for lotions and make up. The door had light from the hall showing through and I did not feel safe. I liked the idea of using the key card for the elevator,because that did made me feel safe. Thank you.
Great environmental and staff. Room was very comfortable.
Lady in front desk was so good to me... i will definitely come back...
The pool and hot tub needs a good scrubbing. The exterior windows need to be cleaned.
The location of the property was excellent. Check in was very slow, in particular at approximately 5:30 pm, two and a half hours after the scheduled check-in time due to the fact the hotel did not have enough clean rooms ready. We waited in line for almost 25 minutes since the staff was overwhelmed. When we were finally served, we had to agree to take a king bedroom for our three kids instead of the requested double or continue waiting. We were late for events we traveled to Hartford to attend. Friends in our group had sheets in their room that were not changed on the bed although the room was made up. Absolutely disgusting! Rooms seemed a little dated and old not entirely clean. Lobby men's bathroom was filthy. Sorry to be negative, it was a challenging stay.
