Marriott Hartford Downtown4.0 out of 5.0
Recent guest reviews
Overall the Hotel itself is very nice and clean but we felt very underwhelmed about the service we received. We were under the impression that there was a complimentary shuttle to the XL center but apparently doesn't run on the weekends-we were able to find out from other guests that it was just a short walk-something the front desk should have mentioned when we were inquiring about the shuttle. Service was very slow in both the restaurant and lounge and we just felt like nobody went out of their way to make you feel welcome.
Easy to find, plenty of parking, close to the highway but not too close. The front desk upgraded us for free to an end room with huge windows on two sides. It was nice and quiet...and clean. We sat at the bar and had some apps before heading to a wedding. The service was pleasant and the food was good. I would recommend this hotel.
I only spent one night at the Marriott but it was very nice. The room was clean and the staff was very helpful. I would recommend staying at this hotel.
My husband has traveled a lot for business. When he travels for non-business he wants it to be restful, hassle-free and first class. That is what we received on an overnight trip for our daughter's college graduation. Took our meals in the hotel restaurant where the food was good, satisfying and the service was excellent. Our twenty something daughters could head out after our meal and party in town, all within walking distance of the hotel. Worked well for everyone. Very pleasant fast trip.
Great services, clean rooms, not large but in a good area.
Parking was very close as this hotel was part of the Convention area in downtown Hartford. The parking garage is connected to the hotel and there is valet parking. It is rather expensive to park if you are driving your own car. The lobby was nice and the staff was very professional. There was an Italian restaurant in the lobby as well as a bar. The italian restaurant also provides room service to the rooms. Be warned though, it may be better to eat somewhere else because the food is very expensive, but it is a 4 star hotel and the food is excellent. The room was very well equipped with a desk and table combo, a chair and foot rest, highspeed internet access, and even a safe under the TV for your valuables. The hotel also boasts about its fitness area and pool which is impressive as its on the upper floors. There is even a ballroom for parties and several meeting rooms for business. The hotel is in a good part of Hartford near the convention area, so don't worry about safety. Overall, I guess it was a good expierence and it was worth the money. Just remember that it can get expensive if you eat at their restaurant or use the room service.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 714 reviews