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Recent guest reviews

Very expensive for bare bones accommodations. No rugs & bare floor was sticky. The bed frame made a loud noise with any movement on the bed. Only 3 flat pillows. Staff was unenthusiastic. Our window looked out on a dumpster. We didn't know until we checked in that the restaurant is not currently open.

Suitable for the price. Friendly staff

Property under construction for renovations and we were not made aware of this when booked. Dust was everywhere, room was unkept and not ready for guest. Had to leave. Could not spend the night.

Hotel is under renovations. Not clearly noted when booking. I got a double instead of a queen bed. Mattress was quite worn and uncomfortable. Sheets were clean but spotted and old. Furniture was old. I’d wait until the renovation is done.

Pillow stains

Friendly staff, easy access and parking, clean room, outstanding breakfast

Kind of run down and overpriced

They are renovating i had one of the"newer rooms beds were old there was alot of dust on the floors There was no soap or shampoo etc..in the Bathroom. The Complimentary breakfast was bad there was only a ton of sausages this and a few yogurts... When I Checked in I asked the young lady if I could pay with another card when I checked out she said yes the next morning I was told not only was I charged already but I was charged twice They were OK for the night but they have to do better.

Building is falling apart everywhere. Carpets in desperate need of restreching. Bathroom door was filthy. Bathroom curtain rod was hanging on by a thread. Had a high school type toilet. Water side has very loud highway traffic. All around general sceeviness.

HORRIBLE!!!

I selected site for convenience and Internet appearance, but found: 1. room rug dirty; 2. hall rugs dirty and ill fitted and, puffed up in several places - bad appearance; 3. bathroom appliance taped with black tape; 4. room light fixture broken exposed wires; 5. desk chair back broken, and fell back when I sat; 6. discovered an insect in the bed, requiring total reinspection and calling support staff; 7 Twice, the room door card would not open the door; 8. Door so ill-fitting that it sometimes moved and made noise as people walked by; 9. The curtains were so torn and shredded that they looked like rags.

Carpet in hall was al wrinkley. Trip hazard. The room was not that clean or up to date. had to ask for sheets pillows and matress pad for pull out. They knew that we had 4 people staying in a room with a queen and a pull out.

Sargent Dr New Haven CT

Hotel highlights

  • Close to Yale University
  • Free continental breakfast
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and in public areas
  • Free parking

Located in Long Wharf, La Quinta Inn & Suites by Wyndham New Haven is adjacent to Long Wharf Theatre and a short stroll from Knights of Columbus Museum. This 152-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.


Property features

La Quinta Inn & Suites by Wyndham New Haven features free WiFi in public areas, a business center, and express check-out. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities, a garden, and a water dispenser.

Room options

Deluxe Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 Double Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

1 Double Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Deluxe Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 5

Guest reviews for La Quinta Inn & Suites by Wyndham New Haven

Everyone (17) Couples (2) Family (8)
1
Everyone

By on Mar 13, 2024

Review comment responded on Mar 14, 2024

Dear Guest.We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3
Everyone

By on Oct 21, 2023

Review comment responded on Oct 31, 2023

Dear Guest. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We are currently renovating to address this issue.

5
Everyone

By on Oct 17, 2023

Review comment responded on Oct 19, 2023

Thank you so much for the positive review. Guest satisfaction is very important to us. We hope to see you again!

2
Family Partner Couples

Very expensive for bare bones accommodations. No rugs & bare floor was sticky. The bed frame made a loud noise with any movement on the bed. Only 3 flat pillows. Staff was unenthusiastic. Our window looked out on a dumpster. We didn't know until we checked in that the restaurant is not currently open.

By on Oct 11, 2023

Review comment responded on Oct 13, 2023

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New Haven. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. will work hard to address the issues that you experienced.

4
Family Business Business

Suitable for the price. Friendly staff

By on Sep 27, 2023

Review comment responded on Sep 28, 2023

Thank you for the positive feedback! I will share your comments with the team. They will be pleased to hear them. Thank you for choosing La Quinta Inn & Suites, New Haven!

2
Family

Property under construction for renovations and we were not made aware of this when booked. Dust was everywhere, room was unkept and not ready for guest. Had to leave. Could not spend the night.

By on Sep 18, 2023

Review comment responded on Sep 19, 2023

We're sorry that you were unhappy, and we will work hard to fix the issues that you experienced. Thank you for letting us know. The hotel is currently under renovation so that we may continue to improve our guests' experiences. I apologize if the booking partner did not make you aware of that.

3
Everyone

By on Sep 3, 2023

Review comment responded on Sep 5, 2023

Dear Guest.We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Once our renovations are complete, more amenities will be available. Thank you for taking the time to let your concerns be known.

2
Everyone

Hotel is under renovations. Not clearly noted when booking. I got a double instead of a queen bed. Mattress was quite worn and uncomfortable. Sheets were clean but spotted and old. Furniture was old. I’d wait until the renovation is done.

By on Jul 19, 2023

Review comment responded on Jul 21, 2023

Dear Guest. We're sorry you were unhappy - we'll work hard to fix the issue you experienced and we doing renovation. Thanks for letting us know.

3
Everyone

Pillow stains

By on Mar 27, 2023

Review comment responded on Mar 28, 2023

Dear Guest. We're sorry you were unhappy - we'll work hard to fix the issue you experienced we doing renovation. Thanks for letting us know.

5
Business Business

Friendly staff, easy access and parking, clean room, outstanding breakfast

By , from orlando on Oct 8, 2022

Review comment responded on Oct 9, 2022

Dear Guest. Thanks for taking the time to review our property. It's always encouraging to hear our cooking was appreciated.

La Quinta Inn & Suites by Wyndham New Haven

400 Sargent Dr, New Haven, CT 06511
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