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Recent guest reviews

Kind of run down and overpriced

They are renovating i had one of the"newer rooms beds were old there was alot of dust on the floors There was no soap or shampoo etc..in the Bathroom. The Complimentary breakfast was bad there was only a ton of sausages this and a few yogurts... When I Checked in I asked the young lady if I could pay with another card when I checked out she said yes the next morning I was told not only was I charged already but I was charged twice They were OK for the night but they have to do better.

Building is falling apart everywhere. Carpets in desperate need of restreching. Bathroom door was filthy. Bathroom curtain rod was hanging on by a thread. Had a high school type toilet. Water side has very loud highway traffic. All around general sceeviness.

HORRIBLE!!!

I selected site for convenience and Internet appearance, but found: 1. room rug dirty; 2. hall rugs dirty and ill fitted and, puffed up in several places - bad appearance; 3. bathroom appliance taped with black tape; 4. room light fixture broken exposed wires; 5. desk chair back broken, and fell back when I sat; 6. discovered an insect in the bed, requiring total reinspection and calling support staff; 7 Twice, the room door card would not open the door; 8. Door so ill-fitting that it sometimes moved and made noise as people walked by; 9. The curtains were so torn and shredded that they looked like rags.

Carpet in hall was al wrinkley. Trip hazard. The room was not that clean or up to date. had to ask for sheets pillows and matress pad for pull out. They knew that we had 4 people staying in a room with a queen and a pull out.

The hotel is very old and dirty. no facilities to speak of. The people were nice enough, but that was the only redeeming quality

Excellent

Good location. Friendly staff

Bed was comfortable other than that couch was disgustingly dirty. Place smelled like smoke. Very weird people wandering around. Very scary getting our pizza delivery.

Being right next to I95, very convenient for motorists. Immediate area barren, but only about 15 minutes walk to city center. Excellent room amenities, including a microwave oven - great. I'd stay at this hotel again.

Sargent Dr New Haven CT

Hotel highlights

  • Close to Yale University
  • Free continental breakfast
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and in public areas
  • Free parking

Located in Long Wharf, La Quinta Inn & Suites by Wyndham New Haven is adjacent to Long Wharf Theatre and a short stroll from Knights of Columbus Museum. This 152-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

La Quinta Inn & Suites by Wyndham New Haven features free WiFi in public areas, a business center, and express check-out. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. This hotel also has laundry facilities.

Room options

Deluxe Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 Double Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

1 Double Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Deluxe Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 5

Guest reviews for La Quinta Inn & Suites by Wyndham New Haven

Everyone (21) Couples (3) Family (11)
2
Everyone

Kind of run down and overpriced

By , from Candler on Jul 18, 2022

Review comment responded on Jul 26, 2022

Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced and we doing renovation in this winter. Thanks for letting us know.

3
Everyone

They are renovating i had one of the"newer rooms beds were old there was alot of dust on the floors There was no soap or shampoo etc..in the Bathroom. The Complimentary breakfast was bad there was only a ton of sausages this and a few yogurts... When I Checked in I asked the young lady if I could pay with another card when I checked out she said yes the next morning I was told not only was I charged already but I was charged twice They were OK for the night but they have to do better.

By on Jun 30, 2022

Review comment responded on Jul 11, 2022

Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2
Partner Couples Business Business

Building is falling apart everywhere. Carpets in desperate need of restreching. Bathroom door was filthy. Bathroom curtain rod was hanging on by a thread. Had a high school type toilet. Water side has very loud highway traffic. All around general sceeviness.

By on Jun 21, 2022

Review comment responded on Jun 22, 2022

Hello dear guest, we are sorry to hear you unhappy, we are working hard to address the issue and improve, our hotel is under renovation now to meet your expectations. Please give us another chance in the future that we can serve you better.

2
Everyone

By on Jun 19, 2022

1
Business Business

HORRIBLE!!!

By on Sep 21, 2021

Review comment responded on Sep 22, 2021

Drear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Family Business Business

I selected site for convenience and Internet appearance, but found: 1. room rug dirty; 2. hall rugs dirty and ill fitted and, puffed up in several places - bad appearance; 3. bathroom appliance taped with black tape; 4. room light fixture broken exposed wires; 5. desk chair back broken, and fell back when I sat; 6. discovered an insect in the bed, requiring total reinspection and calling support staff; 7 Twice, the room door card would not open the door; 8. Door so ill-fitting that it sometimes moved and made noise as people walked by; 9. The curtains were so torn and shredded that they looked like rags.

By on Sep 13, 2021

Review comment responded on Sep 14, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We are doing to renovate we waiting for stuff delivery. come

2
Family

Carpet in hall was al wrinkley. Trip hazard. The room was not that clean or up to date. had to ask for sheets pillows and matress pad for pull out. They knew that we had 4 people staying in a room with a queen and a pull out.

By on Aug 24, 2021

Review comment responded on Aug 26, 2021

Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3
Everyone

By on Aug 21, 2021

1
Everyone

By on Jul 29, 2021

4
Everyone

By on Jul 29, 2021

La Quinta Inn & Suites by Wyndham New Haven

400 Sargent Dr, New Haven, CT 06511
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