The hotel is fine and staff was wonderful. I realize that it was a graduation weekend for Yale, but the price gouging was really unreal— more than 4 times the going rate for other Sunday night stays. To me- double the normal rate would have even been ok, but come on—-
Hotel was excellent and staff was very helpful. It is very close to the downtown restaurants and theaters. We went to the Schubert theatre and enjoyed a super dinner at Jacks!
Despite being in the center of downtown it was quiet and safe. Close to the train station. Only drawback was there was no restaurant. There was food, but $12 for a muffin, a bowl of Cheerios, some oj and some milk was a bit steep
Great location to everything downtown. Nice and recently renovated lobby and lounge area. Everything in the room was very clean and comfortable. Mask enforcement was non-existent. While there were signs, guests and facilities/construction staff were walking around unmasked.
Great stay for visiting Yale
Location and parking
It’s on par with a Courtyard for twice the price. No shampoo (found out too late), TV didn’t work and bathroom fan sounds like a highway. Room fan also too loud. Nice sheets and pillows though.
Great clean property with friendly staff and nice amenities. Didn't like paying $22 for parking.
Very nice renovated hotel. Breakfast would have been nice but there were lots of places just blocks away to get something to eat
Very nice and convenient location. Clean and quiet.
Friendly staff, easy check in and nice rooms. I would stay there again
Very unfriendly people, not accommodating at all. Unsafe parking area. Not well lit at night.
Very clean everywhere, friendly lobby area - would definitely return
Located in Downtown New Haven, New Haven Hotel is within a 5-minute walk of popular attractions such as Shubert Theater and Yale University. This 3.5-star hotel has 135 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and a gym.
Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include iPod docks, coffee makers, and safes. Housekeeping is available on request.
New Haven Hotel features a gym, free WiFi in public areas, and conference space. Self parking is available for USD 24.00 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a library, free newspapers, and laundry facilities.
The hotel is fine and staff was wonderful. I realize that it was a graduation weekend for Yale, but the price gouging was really unreal— more than 4 times the going rate for other Sunday night stays. To me- double the normal rate would have even been ok, but come on—-
Hotel was excellent and staff was very helpful. It is very close to the downtown restaurants and theaters. We went to the Schubert theatre and enjoyed a super dinner at Jacks!
We are trilled you enjoyed your stay I will share this with the staff thank you.
Despite being in the center of downtown it was quiet and safe. Close to the train station. Only drawback was there was no restaurant. There was food, but $12 for a muffin, a bowl of Cheerios, some oj and some milk was a bit steep
Thank you for your feedback and we'll try our best to improve. Thanks again and we look forward to seeing you again.
Great location to everything downtown. Nice and recently renovated lobby and lounge area. Everything in the room was very clean and comfortable. Mask enforcement was non-existent. While there were signs, guests and facilities/construction staff were walking around unmasked.
Thank you so much for your positive review! We will share this with our team to let them know to keep up the amazing work. We did enforce the mask rule here at our property sorry you had to experience that.
Thank you so much for your positive review!
Thank you for taking the time to share your valuable comments regarding your recent stay. We appreciate your valuable feedback and look forward to welcoming you again soon!
Great stay for visiting Yale
We're glad you chose to stay with us!
Location and parking
We are grateful that you took the time out to leave us a review. Your valuable feedback assist us to offer improved service. We are looking into this issue and commit to resolve it promptly and accurately.