If you’re going to advertise that I can stream, Netflix, Apple TV, and other things and when I try, I can’t you should take that off the card in the room
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Very clean
Very noisy heating system, Rooms are kind of outdated, smelling old too.
nothing
Parking was 25.00.. not in our budget.wonderful bar and lounge with ambiences..due to massive road construction arrived 15 minutes to late for much needed beer..spent an hour looking for Sunday breakfast.on foot with 2 kids..both places suggested were closed
The hotel is fine and staff was wonderful. I realize that it was a graduation weekend for Yale, but the price gouging was really unreal— more than 4 times the going rate for other Sunday night stays. To me- double the normal rate would have even been ok, but come on—-
Hotel was excellent and staff was very helpful. It is very close to the downtown restaurants and theaters. We went to the Schubert theatre and enjoyed a super dinner at Jacks!
Despite being in the center of downtown it was quiet and safe. Close to the train station. Only drawback was there was no restaurant. There was food, but $12 for a muffin, a bowl of Cheerios, some oj and some milk was a bit steep
Great location to everything downtown. Nice and recently renovated lobby and lounge area. Everything in the room was very clean and comfortable. Mask enforcement was non-existent. While there were signs, guests and facilities/construction staff were walking around unmasked.
Located in Downtown New Haven, New Haven Hotel is within a 5-minute walk of Shubert Theater and within 15 minutes of other popular attractions like New Haven Green. This 135-room hotel has in-room conveniences like iPod docks, coffee makers, and LCD TVs.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include iPod docks, coffee makers, and safes. Housekeeping is available on request.
New Haven Hotel features a gym, free WiFi in public areas, and conference space. Self parking is available for USD 24 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a library, free newspapers, and laundry facilities.
If you’re going to advertise that I can stream, Netflix, Apple TV, and other things and when I try, I can’t you should take that off the card in the room
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Thank you for taking the time to submit this feedback, Jherna.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.
Hello Gerald,Thank you for leaving a rating, we appreciate your feedback. If there are any specific areas of our service you'd like to discuss or suggest improvements upon, feel free to contact us. We aim to offer a satisfying stay for our guests and your insights can be very helpful.
Thanks for the fantastic rating, Jennifer!It's outstanding we could exceed your expectations during your stay at New Haven Hotel. We're all looking forward to your next stay with us.
Very clean
Thank you for the excellent review, David!It's lovely you had such a pleasant experience at New Haven Hotel! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!
Thank you for the fantastic rating, William!We strive to make all of our guests feel welcome and relaxed during their time at New Haven Hotel! We can't wait to see you again soon.
Very noisy heating system, Rooms are kind of outdated, smelling old too.
We are so sorry you didn't have a great experience. Thank you for your feedback.
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Thanks for the feedback, Michael.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.
Kenneth, thank you for applauding your stay at New Haven Hotel. We noted your feedback about the in-room streaming services. We understand the importance of entertainment amenities and assure you that we are continuously working towards upgrading them. We appreciate this point being raised and your overall satisfaction. We look forward to welcoming you back soon.