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New Haven Inn

1.5 out of 5.0

Recent guest reviews

We needed a good night's sleep after a long road trip and this hotel looked nice from the pix, but when we got there it looked like a haunted house, there were people in the lobby and in the parking lot that kept staring at us, and we felt very vulnerable. We got our food, ate, freshened up, and left. Oh, by the way, the white towels had yellow stains.

I have stayed at this hotel twice in the past year when I've had to work an event late at night and didn't feel like driving home an hour only to be back to work early the next morning. This is not a place of luxury and extreme comfort. The bed isn't greatly comfortable but it'll do for a night. The bathroom is outdated, but spacious. The room was clean, but there was an odd odor in the room that didn't go away even after running the AC for hours. Some of the outlets didn't have the plates and were even not secured to the wall. I like the convenience of the location, but like I said before this is not a place to come to if you're expecting high end luxury.

Maybe it is renovation phase, but hotel make no effort to clean outside and rooms daily. Also it seem a family is living here and children play on stair daily and leave toy for clients to trip on

It worked for a place to sleep but not in tbe Best neighborhood, strange smell, just a creepy feeling.

Only 1 set of towels, no blanket available only quilt, 3 old limp pillows, they couldn't find another pillow or blanket. Breakfast was sad.

the bathroom is dirty although the staff is nice. the breakfast is also bad.

A horrible location. I could not even stay, criminal activity was going on right in the parking lot. Staff was very rude, I ended up not staying. I did not feel safe at all.

Unsecure facility. Deplorable and in need a major maintenance. Houses long term rentals and not a safe area . PLace is falling apart .

Certainly a pleasant surprise,very nice looking hotel,since you have to drive through a semi ghetto to get there, the owner was sweet and attentive,and the room was fine,quiet and safe.Restaurants 1/4 mile walk away.GREAT value too,all the free ice I wanted with no hassles!

It is really cool when a hotel is nice enough to rent out some of its rooms to the local county welfare board so that otherwise homeless people might have a place to stay, but this property's humanitarian instinct (if that's what it was, and not simply a way to fill rooms and earn more money) might well have negatively impacted the whole property, in terms of squalor, noise, lack of security, poor housekeeping, lack of maintenance of the physical plant. Too bad.

The experience was overall average they helped me get a room with cable cause my first room didn't have it

Hotel is totally run-down , it should be condemned and shut down. Orbixx should have never associated itself with this kind of run-down hotels, so there will be consequences .

no pool like advertised. rooms had an odor. had to be buzzed into front desk. continental breakfast was coffee and english muffin

Check-in staff was rude(short/abrupt). Breakfast offered only carbs cheerios ,toast. Coffee was good. Morning staff was pleasant. Appears that the facility is being re-habbed. Probably should be avoided until repairs are complete. Bathroom was very old with layers of caulk and paint splattered around. Door did not close enough for dead bolt to be locked Not a safe feeling place,Highway noise was loud.

This hotel should get zero stars. It really is awful. It might be inexpensive (cheap), but in this case, you still don't get what you pay for. The baseboards were coming off the walls, the tub and other bathroom fixtures were worn and dirty, the heat would either stay on and cook you or stay off and freeze you. There was no shampoo, soap or tissue. The door looked like it had been broken into. It was so bad that even though we had pre-paid for a week, we left after one night. Just awful!!!!!

not good at all -tub in the bathroom not clean ni-the smell in the room nasty fly in the room the outlets no good was terrible in the breakfast area toast not working,not milk how they can call continental breakfast to that ? very bad experience i won't come back n was $70 a night n was a almost $70.00 a

Great location for airport. The staff were excellent. And the breakfast was great. The room was very clean and had a coffee pot and blow dryer. I would highly recommend this hotel to anyone that needed a place to stay when going to the airport. I can't say anything negative about the hotel. I would stay here again.

If you're a business traveler to the New Haven area or only there for a quick stay this hotel is great. It's affordable and conveniently located along the Wilbur Cross Pkwy which gives you easy access to the northern suburbs and I-91/95. It's also a short drive to downtown New Haven. It's no frills for sure but it gets the job done. Pool is nothing special, but it's cleaned and maintained well. If you're looking for lots of amenities, this is not the place to stay but otherwise it's quiet and serviceable.

Dark, cold room. Stained sheets, no clock, no phone. Key card didn't work. Only one way in or out, and you must be buzzed out and in. This was the better room. The first room looked like it had bullet holes in the wall, the lights were ripped out and the heater sounded like a barge.I slept less than 2 hours that night, and I had been up all night the night before. Abandon all hope ye who stay here.

As someone who has traveled around the world and been exposed to many elements and varieties of lodging THIS IS THE ABSOLUTE WORST EVER!!!!!!!

100 Pond Lily Ave New Haven CT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located within 2 miles (3 km) of Yale Golf Course, New Haven Inn places you within a few miles (5 km) of Yale Bowl. This 125-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also close to this New Haven motel are Yale University and Southern Connecticut State University.


Dining

Free continental breakfast is served each morning from 6 AM to 9 AM.


Rooms

New Haven Inn's 125 air-conditioned rooms provide free local calls. Guests can expect to find free WiFi and TVs with cable channels.


Property features

New Haven Inn offers free WiFi in public areas and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.

Room options

Room, 1 King Bed, Non Smoking, Private Bathroom

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking, Private Bathroom

Queen 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Guest reviews for New Haven Inn

Everyone (6) Business (11) Couples (3) Family (5) Friends (1) Other (1)
1

it's a crack house!

Everyone

We needed a good night's sleep after a long road trip and this hotel looked nice from the pix, but when we got there it looked like a haunted house, there were people in the lobby and in the parking lot that kept staring at us, and we felt very vulnerable. We got our food, ate, freshened up, and left. Oh, by the way, the white towels had yellow stains.

By , from Richmond, VA on Nov 5, 2017

2

shower and sleep

Everyone

I have stayed at this hotel twice in the past year when I've had to work an event late at night and didn't feel like driving home an hour only to be back to work early the next morning. This is not a place of luxury and extreme comfort. The bed isn't greatly comfortable but it'll do for a night. The bathroom is outdated, but spacious. The room was clean, but there was an odd odor in the room that didn't go away even after running the AC for hours. Some of the outlets didn't have the plates and were even not secured to the wall. I like the convenience of the location, but like I said before this is not a place to come to if you're expecting high end luxury.

By , from Connecticut on Sep 25, 2017

1
Everyone

Maybe it is renovation phase, but hotel make no effort to clean outside and rooms daily. Also it seem a family is living here and children play on stair daily and leave toy for clients to trip on

By on Jun 29, 2017

2

cheap hotel

Everyone

It worked for a place to sleep but not in tbe Best neighborhood, strange smell, just a creepy feeling.

By on Sep 26, 2016

1

slum hotel.

Everyone

Only 1 set of towels, no blanket available only quilt, 3 old limp pillows, they couldn't find another pillow or blanket. Breakfast was sad.

By , from P on Apr 3, 2016

2

the bathroom is dirty.

Everyone

the bathroom is dirty although the staff is nice. the breakfast is also bad.

By on Mar 16, 2016

1

never stay here

BusinessTravelers

A horrible location. I could not even stay, criminal activity was going on right in the parking lot. Staff was very rude, I ended up not staying. I did not feel safe at all.

By on Aug 31, 2015

1

horror show

BusinessTravelers

Unsecure facility. Deplorable and in need a major maintenance. Houses long term rentals and not a safe area . PLace is falling apart .

By on Aug 4, 2015

5

pleasant surprise

BusinessTravelers

Certainly a pleasant surprise,very nice looking hotel,since you have to drive through a semi ghetto to get there, the owner was sweet and attentive,and the room was fine,quiet and safe.Restaurants 1/4 mile walk away.GREAT value too,all the free ice I wanted with no hassles!

By on Jul 30, 2015

1

very scary place!

Families

It is really cool when a hotel is nice enough to rent out some of its rooms to the local county welfare board so that otherwise homeless people might have a place to stay, but this property's humanitarian instinct (if that's what it was, and not simply a way to fill rooms and earn more money) might well have negatively impacted the whole property, in terms of squalor, noise, lack of security, poor housekeeping, lack of maintenance of the physical plant. Too bad.

By on May 2, 2015