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New Haven Inn

1.5 out of 5.0

Recent guest reviews

It worked for a place to sleep but not in tbe Best neighborhood, strange smell, just a creepy feeling.

Only 1 set of towels, no blanket available only quilt, 3 old limp pillows, they couldn't find another pillow or blanket. Breakfast was sad.

the bathroom is dirty although the staff is nice. the breakfast is also bad.

A horrible location. I could not even stay, criminal activity was going on right in the parking lot. Staff was very rude, I ended up not staying. I did not feel safe at all.

Unsecure facility. Deplorable and in need a major maintenance. Houses long term rentals and not a safe area . PLace is falling apart .

Certainly a pleasant surprise,very nice looking hotel,since you have to drive through a semi ghetto to get there, the owner was sweet and attentive,and the room was fine,quiet and safe.Restaurants 1/4 mile walk away.GREAT value too,all the free ice I wanted with no hassles!

It is really cool when a hotel is nice enough to rent out some of its rooms to the local county welfare board so that otherwise homeless people might have a place to stay, but this property's humanitarian instinct (if that's what it was, and not simply a way to fill rooms and earn more money) might well have negatively impacted the whole property, in terms of squalor, noise, lack of security, poor housekeeping, lack of maintenance of the physical plant. Too bad.

The experience was overall average they helped me get a room with cable cause my first room didn't have it

Hotel is totally run-down , it should be condemned and shut down. Orbixx should have never associated itself with this kind of run-down hotels, so there will be consequences .

no pool like advertised. rooms had an odor. had to be buzzed into front desk. continental breakfast was coffee and english muffin

Check-in staff was rude(short/abrupt). Breakfast offered only carbs cheerios ,toast. Coffee was good. Morning staff was pleasant. Appears that the facility is being re-habbed. Probably should be avoided until repairs are complete. Bathroom was very old with layers of caulk and paint splattered around. Door did not close enough for dead bolt to be locked Not a safe feeling place,Highway noise was loud.

This hotel should get zero stars. It really is awful. It might be inexpensive (cheap), but in this case, you still don't get what you pay for. The baseboards were coming off the walls, the tub and other bathroom fixtures were worn and dirty, the heat would either stay on and cook you or stay off and freeze you. There was no shampoo, soap or tissue. The door looked like it had been broken into. It was so bad that even though we had pre-paid for a week, we left after one night. Just awful!!!!!

not good at all -tub in the bathroom not clean ni-the smell in the room nasty fly in the room the outlets no good was terrible in the breakfast area toast not working,not milk how they can call continental breakfast to that ? very bad experience i won't come back n was $70 a night n was a almost $70.00 a

Great location for airport. The staff were excellent. And the breakfast was great. The room was very clean and had a coffee pot and blow dryer. I would highly recommend this hotel to anyone that needed a place to stay when going to the airport. I can't say anything negative about the hotel. I would stay here again.

If you're a business traveler to the New Haven area or only there for a quick stay this hotel is great. It's affordable and conveniently located along the Wilbur Cross Pkwy which gives you easy access to the northern suburbs and I-91/95. It's also a short drive to downtown New Haven. It's no frills for sure but it gets the job done. Pool is nothing special, but it's cleaned and maintained well. If you're looking for lots of amenities, this is not the place to stay but otherwise it's quiet and serviceable.

Dark, cold room. Stained sheets, no clock, no phone. Key card didn't work. Only one way in or out, and you must be buzzed out and in. This was the better room. The first room looked like it had bullet holes in the wall, the lights were ripped out and the heater sounded like a barge.I slept less than 2 hours that night, and I had been up all night the night before. Abandon all hope ye who stay here.

As someone who has traveled around the world and been exposed to many elements and varieties of lodging THIS IS THE ABSOLUTE WORST EVER!!!!!!!

This experience was horrible. When i walked into my room, the carpets were disgusting. I had to walk around with my shoes on the whole time. The tiles were green, the toilet was red, when i pulled down my bed cover it looked as though there was blood on the sheets. I stripped the bed and continued to the front desk for a NEW CLEAN pair of sheets. The clerk replied he wouldnt give me clean sheets because the desk was closed. Rest assured, I will never stay here again!! And neither should you. I only gave one star for each category beause i was required..If left up to me i would put negative. Talk about a roach motel.

The Econo Lodge has been good for me in other places throughout the country. The New Haven Econo Lodge though should be avoided at ALL costs. It is in a very sketchy neighborhood where the local police like to camp out nearby. When I came in, I noticed that the grounds were covered in litter. Not only in the parking lot but at the DOOR! I came in and you could tell you made a mistake. The hotel staff could barely speak English. I could hardly understand what I was getting for a room. When I got to the hallway of my room I could smell nothing but paint. It had to have been painted by the staff because there was paint all over the place and well done. I entered the room and the room was the JFK suite. It was not a suite... it was in fact the smallest hotel room ever seen! The air conditioner could not keep the room cold so it was sweltering. The light in the bathroom was flickering, the toilet was running while I walked into the room. The pool...had no water and given the track record of the hotel would probably not have been swimable. Long story short...after two nights, I was GLAD to be leaving this disaster and would not recommend this hotel to anyone. Avoid it at all costs.

This was the cheapest hotel in the New Haven area, so I didn't expect luxury by any means. But it was closest to my destination outside of New Haven (in Bethany), so I took it. When I arrived, the room key card to my room didn't work--which meant the room was totally locked. They asked me if I would switch to an upstairs room (meaning I'd have to carry, as a pregnant woman, my heavy suitcase up a floor of stairs). I of course said no and finally I got something else, but it took a while. (Most of the rooms are for smoking, and I wanted a non-smoking room.) The room I did get was not unclean, but a lot of the furniture, carpet, and upholstery looked and felt as though it hadn't been changed or properly cleaned since 1980. The air conditioner was rigged into the window with plywood boards surrounding it. The bathroom was clean, but it seemed it hadn't been painted or updated with new fixtures and tiles for nearly 30 years. The one good thing was that the sheets seemed clean. The 2 nights I spent in the hotel were just a little disconcerting--I joked with my associates that I was staying at the Bates Motel. The hotel is not meant for business travelers nor for tourists. All in all I felt I actually paid TOO MUCH for the room. In fact, I'm guessing that most of the hotel clients, who seemed to live there, were not paying nearly that much... The staff was nice enough, though I didn't interact with them really.

100 Pond Lily Ave New Haven CT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located within 2 miles (3 km) of Yale Golf Course, New Haven Inn places you within a few miles (5 km) of Yale Bowl. This 125-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also close to this New Haven motel are Yale University and Southern Connecticut State University.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

New Haven Inn's 125 air-conditioned rooms provide free local calls. Guests can expect to find free WiFi and TVs with cable channels.


Property features

New Haven Inn offers free WiFi in public areas and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.

Room options

Room, 2 Queen Beds, Non Smoking, Private Bathroom

Queen 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Guest reviews for New Haven Inn

Everyone (3) Business (11) Couples (3) Family (5) Friends (1) Other (1)
2

cheap hotel

Everyone

It worked for a place to sleep but not in tbe Best neighborhood, strange smell, just a creepy feeling.

By on Sep 26, 2016

1

slum hotel.

Everyone

Only 1 set of towels, no blanket available only quilt, 3 old limp pillows, they couldn't find another pillow or blanket. Breakfast was sad.

By , from P on Apr 3, 2016

2

the bathroom is dirty.

Everyone

the bathroom is dirty although the staff is nice. the breakfast is also bad.

By on Mar 16, 2016

1

never stay here

BusinessTravelers

A horrible location. I could not even stay, criminal activity was going on right in the parking lot. Staff was very rude, I ended up not staying. I did not feel safe at all.

By on Aug 31, 2015

1

horror show

BusinessTravelers

Unsecure facility. Deplorable and in need a major maintenance. Houses long term rentals and not a safe area . PLace is falling apart .

By on Aug 4, 2015

5

pleasant surprise

BusinessTravelers

Certainly a pleasant surprise,very nice looking hotel,since you have to drive through a semi ghetto to get there, the owner was sweet and attentive,and the room was fine,quiet and safe.Restaurants 1/4 mile walk away.GREAT value too,all the free ice I wanted with no hassles!

By on Jul 30, 2015

1

very scary place!

Families

It is really cool when a hotel is nice enough to rent out some of its rooms to the local county welfare board so that otherwise homeless people might have a place to stay, but this property's humanitarian instinct (if that's what it was, and not simply a way to fill rooms and earn more money) might well have negatively impacted the whole property, in terms of squalor, noise, lack of security, poor housekeeping, lack of maintenance of the physical plant. Too bad.

By on May 2, 2015

3

my stay at the econo lodge

Couples

The experience was overall average they helped me get a room with cable cause my first room didn't have it

By on Oct 14, 2014

1

econolodge new heaven,ct

Families

Hotel is totally run-down , it should be condemned and shut down. Orbixx should have never associated itself with this kind of run-down hotels, so there will be consequences .

By on Jun 3, 2014

1

overnight to visit yale art museum

Families

no pool like advertised. rooms had an odor. had to be buzzed into front desk. continental breakfast was coffee and english muffin

By on Apr 17, 2013