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Omni New Haven Hotel at Yale

4.0 out of 5.0

Recent guest reviews

Living proof of the power of the markets: this property is right on the middle of Yale's campus, so it can get away with having done little to update itself since I was an undergrad in the 1970s (it was a Sheraton then). This property is just plain filthy: stained chairs in the lobby so bad the Salvation Army would reject them; banged up and fraying room furnishings; outlets in the desk that don't work and no USB ports; elevators that look like someone had a fight in them. The staff is nice but they can'tmake up for a total lack of maintenance. Stay here is you must, but $409.00/night, understand all you will get is a bed in a somewhat clean room.

This hotel is beautifully decorated with several chess tables throughout the lobby. Very old world decor and quite a bit of buzz throughout. Different functions must've been going on during our one night stay. The parking garage is connected to the hotel so very convenient and many restaurants and shops right at your fingertips with a plus of Ben and Jerrys right next door!

I made my reservation at the last minute and was extremely pleased with the ease and competence of the staff. I would recommend staying at this hotel versus its competitors whenever visiting Yale. You will not be sorry.

We stayed at this hotel for parent's weekend at Quinnipiac University. It's about 15 minutes away from the school. Excellent service and food. The rooms were clean. The double bed is always a little too cozy when you are used to sleeping in a queen size bed but they were comfortable.

Great location with excellent service and facilities. Staff always keen to help, even asking how our day had been as we returned from an outing. The hotel is opulent which combines very well with the the customer service to create an experience we would recommend to others

The staff was great and the service was great. Peete's coffee was tasty! The overall appearance of the hotel leaves something to be desired. The lobby furniture was dingy/stained. The hotel room was not the most comfortable room. The pillows and mattress seemed old or cheap. The bathroom was okay but the vent above the shower was disgusting. I hope the management or owners will spruce up the hotel so that it will match the level of service.

For the only big name “trusted” hotel next to prestigious Yale University, this Omni gets an F-. The bed must have been 20 years old. I’ve had jelly donuts with more support. And to make matters worse, I woke up with my face next to a blood stained hand print on the mattress. (See attached photos.) Absolutely horrifying. The room and the hotel itself all has a musty old smell to it. Taking a shower just made me feel more dirty. I booked this thinking I had nothing to worry about but this was the worst hotel experience I’ve had in memory. If you’re thinking of staying here, do yourself a favor and don’t. Go somewhere else.

I have stayed at The Study, and the Marriott and I think the Omni offers the best deal by far. The level of comfort is as high as The Study, but the price is lower. Plus, there are ameneties on site at the Omni, salon and spa. I loved that for frequent guests program they offer free room service coffee. On previous trips I have eaten in the restaurant upstairs and it was great and once I was here during a snow storm during which the governor closed down the highways and the hotel staff treated the emergency with aplomb and quiet efficiency (even though I am sure it strained the staff). Housekeeping here has always been excellent. And I LOVE that robes are provided in the room.

The hotel is the perfect location to walk to everything. Great restaurants around the area. Temple Grill has great drinks. Miya's is excellent! The room is comfortable. The high floors give a great view of the city.

The location is great and the service is awesome but the rooms need some refreshing. The noise from the street get directly to the bed as if the windows were open. Very poor insulation. The hotel should work with the city to keep bars goers inside the bars and not on the street.

155 Temple St New Haven CT

Hotel highlights

  • Walking distance to Yale University
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Omni New Haven Hotel at Yale places you next to New Haven Green and within a 5-minute walk of other popular sights like Yale University Art Gallery. This 4-star hotel has 306 rooms and welcomes guests with a restaurant, a full-service spa, and a fitness center. Centrally located in New Haven, the hotel is also a short walk from Yale Repertory Theater and Yale University.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served each morning for a fee.


Rooms

All 306 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect WiFi and LCD TVs with pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Rooms also include desks.


Property features

Guests staying at Omni New Haven Hotel at Yale enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. Parking is available for USD 23 per day (USD 28.75 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include 19 meeting rooms, conference space, and a business center.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Premier Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Room, 2 Double Beds (Yale View)

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1487 reviews