Omni New Haven Hotel at Yale4.0 out of 5.0
Recent guest reviews
Stayed here for a week in early June. The hotel staff, doormen, valets, bellmen and housekeepers are all wonderful. They go above and beyond. The hotel lobby area is large and decorated nicely. The small coffee shop in the lobby is only open until 11 am daily.... nothing available in the afternoon hours which I found disappointing. The rooms are pretty nice... some are smaller than others (as are the bathrooms) ... ask for a corner room on an upper floor. The rooms could use a little updating. There is an excellent restaurant and bar / gathering space on the 19th floor (John Davenports) with a lovely view. There are many local eateries within walking distance as is the Yale campus and some desirable tourist sights. Parking fees can add up as with almost all urban hotels.
I spent a marvelous trip in New Haven in the best conditions for a business convention. I benefited from Calm and luxury and a working atmosphere in a smart environment. The hotel is located downtown and the restaurant is offering a wonderful view. The best way to work in an efficiency way and come back to Europe in the best conditions.
We arrived a little early on Monday for a one night stay. My mom and I were visiting my son. We had planned a number of things to do for our visit, including breakfast at the restaurant on the 19th floor. Upon check in they told us we would need to check out by 8:00am due to the city doing work and the power would be shut off. I was taken aback. Check out time is usually noon. That through everything for a loop. I expressed my concerns and disappointmental that I was not notified prior to our stay. The clerk said that emails had gone out and that he would not charge us for the over night parking fee. Still a bit frustrated, I accepted that and went to our room. Once in our room it became more apparent how this early check out was going to effect our plans. I also checked all my email to see if I was notified. I was not. I went back down and spoke to another clerk and explained our situation and the lack of an email. She then offered either lunch or dinner on the house. We ended up having dinner. Our waiter (Adrian) was fantastic! And the food was great!! It did make us feel a little better but would probably not stay there again. The hotel is in much need of a deep cleaning and some updates. I guess I expected more from an Omni.
Overall the hotel is fine but tired and needs to be updated. The rooms and bedding appear to be from the early 1990s and the bathroom was clean but run down and really showed it’s age. Great location and close to many bars and places to eat. Service was very good and staff friendly. Not a four star hotel when it comes to bedrooms and bathroom quality.
We stayed 4 nights in late May and early June. The hotel is gorgeous, the service was excellent, and, though quite expensive, it was worth it. We walked all over downtown New Haven and all around Yale University. We came and went many times each day, the the staff was pleasant at all times. We just wish the bathroom sink had been a bit higher (it seemed quite low). We had room service for breakfast twice, and it was excellent. A wonderful stay.
Great Service at a great location. Personnel are well trained and very pleasant. We brought our dog, which was also welcomed. He loved the location, which is very close to the NH Green. When problems arose, they were addressed promptly and constructively. Good value. Would definitely stay again.
A somewhat dated, but well maintained hotel in downtown New Haven. The building looks to be built in the 60's. Terrific location, convenient to everything. Thoughtful, friendly staff. The staff goes all out for Yale Commencement, with a nice generous happy hour events - as well they should since rates go up quite a bit!
My employer is based in New Haven and I travel there on a fairly frequent basis. While I typically stay at Marriott properties, I decided to try the Omni this time because it's so convenient to restaurants and other downtown attractions. I'm so glad I stayed here. What a breath of fresh air! From the front desk staff to the Bell Captain who's been working there for 40+ years, each and every staff members went out of their way to make me feel at home. Thank you for your commitment to excellence, I'm a fan and I'll see you in again in July!
Very nice location in downtown New Haven. Walking distance from Yale University and lots of restaurants and bars. Classic hotel with attentive personnel. Spacious and clean rooms. The room showed some wear. Good internet.
My wife and I enjoyed a comfortable room with minimal street noise, good lighting in bedroom and bathroom. The 19th floor restaurant offered excellent views of the city and area, good breakfast choices and excellent service by the staff. The only problem was the erratic cable TV reception, with some stations not available and others only intermittently viewable.
- Walking distance to Yale University
- Free WiFi in public areas
- Onsite dining
- Fitness center
Omni New Haven Hotel at Yale places you next to New Haven Green and within a 5-minute walk of other popular sights like Yale University Art Gallery. This 306-room, 4-star hotel has a restaurant and a bar/lounge, along with a fitness center. Centrally located in New Haven, the hotel is also a short walk from Yale Repertory Theater and Yale University.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with full breakfast served for a fee.
All 306 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect WiFi and LCD TVs with pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Rooms also include desks.
Guests of Omni New Haven Hotel at Yale enjoy a fitness center, free WiFi in public areas, and 19 meeting rooms. Parking is available for USD 23 per day (USD 28.75 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 1630 reviews