This hotel is newly renovated but the AC issues have not been fixed.
Great hotel overall. The only issue I had was the heat/air system blew the air right on your face while trying to get ready in the room. When I turned the fan on low it was fine but it kept switching back to a higher speed again blowing the air in my face while walking around in the room.
Very pretty hotel with excellent staff
Tub was clogged, phone was defective, heat in the room did not work, streaming did not work.
Location was good, Covid rules not followed, 2 of 3 elevators not in derive
near downtown/Yale
Perfect location and parking for my diesel Ford pick up.
Liked being so close to bars & restaurants.
Part of my stay was to eat dinner at the restaurant on the 19 floor but it was closed for construction,would of been nice if they put that on the web site before I paid for the room.but still was a nice stay
Pretty run down place. Coffee shop is open sporadically
Our bed was supposed to be queen but was definitely full. Plus the toilet did not flush properly.
Located in Downtown New Haven, Omni New Haven Hotel at Yale is adjacent to New Haven Green and within a 5-minute walk of other popular sights like Yale University. This 306-room, 4-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and a 24-hour gym.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Start each morning with to-go breakfast, available for a fee from 6:00 AM to 11:00 AM.
49-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also available.
Omni New Haven Hotel at Yale features a 24-hour gym, free WiFi in public areas, and conference space. Parking is available for USD 23 per day (USD 29 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, express check-out, and a gift shop.
This hotel is newly renovated but the AC issues have not been fixed.
Great hotel overall. The only issue I had was the heat/air system blew the air right on your face while trying to get ready in the room. When I turned the fan on low it was fine but it kept switching back to a higher speed again blowing the air in my face while walking around in the room.
Very pretty hotel with excellent staff
Tub was clogged, phone was defective, heat in the room did not work, streaming did not work.
Location was good, Covid rules not followed, 2 of 3 elevators not in derive
Thank You for staying with us at the Omni New Haven at Yale and taking your time answering the survey questions provided to give us a better understanding of areas of improvement for our hotel and rooms. I wanted to follow up regarding your most recent stay with us. I wanted to apologize regarding your stay as we did not meet all expectations and standards. I will do a follow up with the team to ensure everything is corrected to ensure all guest enjoys their stay at the Omni New Haven. Please let me know if you have any questions regarding the hotel or the surrounding area. I am always here to assist with any questions and please don’t hesitate to utilize me as your main hotel contact if you return in the future.
near downtown/Yale
Thank you for your kind response ! Our staff works hard and will greatly appreciate it.
Perfect location and parking for my diesel Ford pick up.
Liked being so close to bars & restaurants.
Thank you for your kind response. Our staff works hard and greatly appreciates it.
We appreciate your feedback and apologize for any inconvenience you experienced. Thank you for staying with us. We look forward to your next stay.