Omni New Haven Hotel at Yale4.0 out of 5.0
Recent guest reviews
Not our first time to the Omni we have been coming here numerous times and will continue to do so as you see from my ratings everything was excellent. Check in was easy as we are members I recommend you become members as well extra perks. Highly recommend
My company’s travel agency booked me in at this hotel and in hindsight I would have booked a different hotel. The rooms were very outdated, the shower and the bathroom was old and dirty. When you logged on to the internet, it said it was complementary but when I checked out it ended up on my bill which I did get them to remove after I pointed out their am false advertising. Besides the location in New Haven which is great, I don’t have many positive adjectives about my stay.
Obvious stains on bedding and throw pillows. Tub surface cracked and badly peeling in spots, so not likely to be sanitary despite the cleaning staff's best efforts. Hotels at lower price points provide free WiFi, better quality toiletries, and complimentary breakfast. Desk and floor staff very friendly and accommodating.
The Omni hotel is a great place to stay in New Haven. The rooms are very clean, the water pressure in the shower was awesome and the hotel provides free bottled water instant of changing $5.00 a bottle. Located in the heart of downtown so it's very easy to walk to everything. Think you will be very happy if you stay here.
Staff is top notch! Very friendly and accommodating. Location, location, location and the view is spectacular! A visit to John Davenport's and Bar 19 is a must. Shopping and varied dining are just steps away.
The overpriced rooms in this hotel are tiny. We were promised a room with two beds but given one with only one (for 3 adults). We were sent a cot that barely fit next to the bed and told we wouldn't be charged for it. Our bill ended up with two separate charges for the cot (that they thankfully removed). We had 3 unfortunate meals in the restaurant. Buffet breakfast was fine, but don't eat any other meal here! Dinner service was terrible and the food was edible. If you have another choice for a hotel, pick it.
We arrived later in the evening and there were some roudy folks in the lobby and street. Room had great view of campus green and it was clean. The bed was awful and saggy. Walk to coffee and campus was nice.
We paid for a larger room with a corner view. We got it, but all that was added was more empty space and a thoroughly uncomfotable armchair. Such a room should have: 1. Two or more comfortable chairs. An armchair and love seat, for example. Two arm chairs, maybe. An ottoman would have been nice. 2. A table for coffee or cocktail service. 3. A desk that can do double duty as a work station AND a proper dining table. With such a nice view, a room-service breakfast would have made a return trip or two to this OMNI a top travel priority! 4. Televisions. This room had a fairly nice TV that was not easily viewable from the bed — too sharp an angle — or the comfortable seating, which the room did not have. 5. Quieter heating/air conditioning system. It woke my wife each time the fan went on. Really, you’ve got a great location and a lot of potential. You can do a LOT without too much of an additional expenditure. Remember that the most effective advertising vehicles you have are the rooms themselves (which will attract repeat business) and word of mouth, driven in the main by the room experience.
I've recently stayed at Omni Hotel once again. I used the Express Check-in service. It was very convenient. As always, the hotel staff were very courteous, welcoming and helpful. The room was very clean. The Yale View was spectacular. I've discovered new things on Omni's Breakfast Menu. "Items on the go" such as Fruits with Almond Butter and many others - tasty, healthy, convenient and time saving. You could order them for in-room snacks or to bring with you on the road. With these items you could avoid standing in line at Rest Stops for snacks or food. I also loved the "Hash" on the breakfast menu - two Sunny eggs sitting on a varieties of garden vegetables - it is healthy and delicious. I am looking forward to my next stay and more discoveries at Omni at Yale.
Everything was flawless. The rooms were big and impeccably clean. The entire staff was knowledgeable about the area and went out of their was to help us. I would recommend this hotel to anyone. The location is perfect.
- Walking distance to Yale University
- Free WiFi in public areas
- Onsite dining
- Fitness center
Omni New Haven Hotel at Yale places you next to New Haven Green and within a 5-minute walk of other popular sights like Yale University Art Gallery. This 306-room, 4-star hotel has a restaurant and a bar/lounge, along with a fitness center. Centrally located in New Haven, the hotel is also a short walk from Yale Repertory Theater and Yale University.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served each morning for a fee.
All 306 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect WiFi and LCD TVs with pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Rooms also include desks.
Guests of Omni New Haven Hotel at Yale enjoy a fitness center, free WiFi in public areas, and 19 meeting rooms. Parking is available for USD 23 per day (USD 28.75 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 1578 reviews