Omni New Haven Hotel at Yale4.0 out of 5.0
Recent guest reviews
Our trip began with a third of our rooms not ready at 4:30 pm. Apparently they weren’t cleaned and we were forced to wait an hour in the lobby. My room is dirty. There are stains on the carpet, on a pillowcase, the outlets are filthy, not a usb to be found in the room (its 2018 people), no coffee stirrers and you have to move the coffee set up to an outlet (reminder it’s disgustingly filthy), brown hair in the tub and a split in the wallpaper and stain on the wall. This is one of the most poorly managed hotels I’ve stayed at - including lesser hotels. It’s also terribly outdated and in need of a renovation. Given a choice, stay at the New Haven Hotel.
The Omni at Yale is a great place to stay for a weekend. Whether you are visiting someone at Yale, Fairfield U, or Quinnapiac, traveling on business, or just simply stopping in New Haven, Omni at Yale is the place to stay. We stayed in a room with a Yale view. It was perfect. Beautiful queen comfortable beds with a great view of Yale. The bathroom was average size, and typical hotel decor. Omni hotel is situated adjacent to Yale. There are a number of great shops and restaurants within walking distance. There is a hotel coffee shop in the lobby that serves lattes, cappuccinos, and basic breakfast food. There is a great bar/ Restuarant on the top floor with ceiling to floor glass windows that offer wonderful views. It is good choice for drinks, appetizers, or dinner. The Restuarant offers a breakfast buffet also. The hotel has a hair salon for people that need a quick blow dry or updo. The hotel customer service was top notch. I would definitely stay again. A very comfortable hotel to stay at for a short getaway. The photo is a view from our room a “Yale view room.”
On a bus tour and this is where we had dinner and a murder mystery night. The group that put on the mystery were excellent and it was a solvable crime. The hotel was clean and fairly easy to navigate. The food was only fair and the staff was not friendly and just did their job.
The hotel itself was beautiful. We stayed in a corner room with great view over Yale. Bed was comfortable, shower worked well. Check in process was fast. On arrival we Went down to the shop to try to pick up a Yale shirt...it was closed. Hotel store hours only 6a to 10a daily. Asked guest services about other places to get a Yale shirt, he directed us to the university shops. I specifically asked him if it was still open (730p) He said it’s open until 10p. Walked a few blocks and found that it closed at 6p. Walked around a bit but felt unsafe. Arrived back in our room and TV wasn’t working. Called front desk and they sent up maintenance to fix it promptly. In the morning I received a nice card stating due to the inconvenience with TV, I was to receive a complementary drink. Nice! Slept well. The next morning we had breakfast at the hotel. Waitress cold, unfriendly. After breakfast decided to get to the hotel shop before they closed and they were not even open! Hours on door clearly said daily 6a to 10a and it was 915. Left for the day and got delayed in parking garage due to keycard not working. After a long day of sightseeing we returned to our room and could not find my complimentary drink card. Housekeeping must’ve tossed it. Had dinner on the 19th floor. Food was very good, Monica the waitress very pleasant and informative. As far as the room...it deserves 5 but need to take it down a notch due to the frustrations with Guest Services not knowledgeable about area. Area kind of sketchy. Homeless people all around. Hotel store just randomly closed. Housekeeping tossing personal Stuff away. Garage issues. Outside of the room nothing went smooth.
There are a small number of traditional hotels in New Haven. The hotel market there is moderately expensive, for older rooms and facilities. HOWEVER, Omni has a super friendly staff, great location, and everyone works very hard to make sure that your stay is enjoyable. The top floor bar & restaurant has a fantastic view and a staff that really wants you to enjoy the property.
The Omni New Haven was excellent overall. Check-in and check-out were quick, efficient, and courteous; the room was comfortable, attractive, and well-equipped; the bed and furnishings were high quality; the bathroom was appealing and functional. The staff were uniformly friendly and helpful. The only slight flaw was the wifi, which was fine for email and web browsing but had trouble streaming the evening news. The bottom line: I would happily stay at the Omni again.
Hotel is located adjacent to the campus of Yale University. Great location in that there are a lots of restaurants, bars and shops in the area. Downside is the when school is in session, it is close enough to the bar scene to hear some noise from the college kids (we were on the 7th floor). The shower was amazing! Terrific water pressure and temperature made the shower so relaxing!! Flip side is that it was sorely needed after sleeping on the bed which was not of the best quality. Room was very clean and the bathroom toiletries were of terrific quality. We had dinner and brunch at John Davenport's up on the 19th Floor and the food quality was very good. The brunch was absolutely amazing both in terms of variety and quality but it is pricey as a result. I would definitely stay here again but really hope that they improve the beds.
I've stayed at the Omni about a dozen times over the last 3 years. It's reliable, rooms are comfortable, dining on the top floor has quite a view, and the internet connection is pretty fast. Rates can vary _greatly_ depending upon what's going on in New Haven, presumably 99% connected with activities at Yale.
We enjoyed their sunday brunch; reasonably priced high atop the hotel with views of yale and downtown; a wonderful array of goodies from salads, seafood, pastries, omelettes, quiches. If you are hungry, this is a must to start your day.
An excellent choice in New Haven. Excellent rooms, quiet, comfortable and excellent service in a very good location just two blocks from Yale University and many restaurants and places of interest nearby.
- Walking distance to Yale University
- Free WiFi in public areas
- Onsite dining
- Fitness center
Omni New Haven Hotel at Yale places you next to New Haven Green and within a 5-minute walk of other popular sights like Yale Repertory Theater. This 306-room, 4-star hotel has a restaurant and a bar/lounge, along with a fitness center. Centrally located in New Haven, the hotel is also a short walk from Yale University Art Gallery and Yale University.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served each morning for a fee.
Guests can expect to find WiFi and an LCD TV with pay movies. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, a phone, and an ironing board.
Guests of Omni New Haven Hotel at Yale enjoy a fitness center, free WiFi in public areas, and 19 meeting rooms. Parking is available for USD 23 per day (USD 28.75 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 1679 reviews