No customer service, only two towels in bathroom even though we booked a room for 4. No bedding provided for pullout couch, gross thin mattress. Never again
I liked the location. The room and linen had an odor. Did not smell fresh.
No USB connections in the rooms.
Hotel offered what I needed: kitchen for preparing food, clean and pleasant room, good wi-fi so I could work remotely, free laundry, fitness room with treadmill, plentiful parking. It is located between freeways, office/industrial parks, and some lower-income neighborhoods so there is no incentive to walk around the area at all, and it can be noisy.
Front desk staff were awesome
Very good & clean
The property was clean and the staff were polite. The negatives were that the pet fee is $75 and was not posted anywhere when booking. Also the hotel was barebones- no toiletries, pen/paper, etc. in the room. The area of town was by the ball field and seemed a little more rundown. It was conveniently located by the highway.
The hotel was close to major highway. Quiet area close to alot of restaurants.
No place to eat out near the property . The staff was wonderful, whom ever was on duty 23 May doing checking out she way beyond the call of duty to check my room for my glasses later I founded them later
Everything i was looking for , kids enjoyed themselves
Clean and nice but needs updating . Good location, easy to find.
Nice hotel near the Infinity concert venue, pleasant staff.
I recently stayed here after attending a concert in Hartford. The hotel staff members were very pleasant and helpful. The room was very clean and comfortable. The bed is probably the best hotel bed I have ever slept in. They have a lenders closet where you can rent games, movies, etc. The room I reserved had a mini kitchen with a full fridge, stove, dishes and microwave. I would highly recommend this hotel!
This is my second weekend in a row here. It's clean, quiet, housekeeping and front desk very kind and pleasant. I had my pet this time and it was not an issue. There's a small doggie area behind the building to the right with doggie bags and trashcan provided. That was clean as well. Comfy firm bed with a set of firm and soft pillows. Plenty of towels and washcloths. Big microwave, small stove and sink. Full size fridge and digital room climate control.
Staff was helpful and nice. Room was clean. It's not in walking distance from anything but everything you need is minutes away. Pretty quiet, and comfortable. Good range of channels, and a firm bed with firm and soft pillows.
Clean and well equipped. Only issue, online said we could get a cot and they didn’t have any. King size bed for 1 adult & 2 kids
Located in Downtown Hartford within a short walk of XL Center, Candlewood Suites Hartford Downtown, an IHG Hotel is within a mile (2 km) of other popular sights such as Connecticut Convention Center. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include kitchens, dining areas, and refrigerators. Weekly housekeeping is available.
Guests of Candlewood Suites Hartford Downtown, an IHG Hotel enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.
No customer service, only two towels in bathroom even though we booked a room for 4. No bedding provided for pullout couch, gross thin mattress. Never again
I liked the location. The room and linen had an odor. Did not smell fresh.
No USB connections in the rooms.
Hotel offered what I needed: kitchen for preparing food, clean and pleasant room, good wi-fi so I could work remotely, free laundry, fitness room with treadmill, plentiful parking. It is located between freeways, office/industrial parks, and some lower-income neighborhoods so there is no incentive to walk around the area at all, and it can be noisy.
Front desk staff were awesome
Very good & clean
The property was clean and the staff were polite. The negatives were that the pet fee is $75 and was not posted anywhere when booking. Also the hotel was barebones- no toiletries, pen/paper, etc. in the room. The area of town was by the ball field and seemed a little more rundown. It was conveniently located by the highway.
The hotel was close to major highway. Quiet area close to alot of restaurants.
No place to eat out near the property . The staff was wonderful, whom ever was on duty 23 May doing checking out she way beyond the call of duty to check my room for my glasses later I founded them later
