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Candlewood Suites Hartford Downtown by IHG

2.5 star property
Hotel with free parking, near Xfinity Theatre

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Room amenity
Interior
Property amenity
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Xfinity Theatre
    ‪13 min walk‬
  • Place, XL Center
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Hartford

Located in Downtown Hartford within a short walk of Xfinity Theatre, Candlewood Suites Hartford Downtown by IHG is within a mile (2 km) of other popular sights such as Connecticut Convention Center. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Xfinity Theatre - 13 min walk - 0.7 miles
  • XL Center - 13 min walk - 0.7 miles
  • Connecticut Convention Center - 14 min walk - 0.8 miles
  • Bushnell Park - 14 min walk - 0.8 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬10 min walk
  • ‪Pietro's Pizza - ‬8 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Sorella - ‬14 min walk
  • ‪The Place 2 Be - ‬10 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near Xfinity Theatre
Guests of Candlewood Suites Hartford Downtown by IHG enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

Is free cancellation available at Candlewood Suites Hartford Downtown by IHG?

Candlewood Suites Hartford Downtown by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on Oct 15, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites Hartford Downtown by IHG?

This hotel is situated in Downtown Hartford, just steps from Dunkin' Donuts Park, and within a 10-minute walk of Riverside Park and Hartford Stage. You'll also find Xfinity Theatre and Connecticut River less than a mile away.

Is parking available on site at Candlewood Suites Hartford Downtown by IHG?

Yes, self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Candlewood Suites Hartford Downtown by IHG have a casino on the premises?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Hartford Downtown by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Candlewood Suites Hartford Downtown by IHG?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and free Internet access.

Are there hot tubs at Candlewood Suites Hartford Downtown by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Hartford Downtown by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Hartford Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Hartford Downtown by IHG for a fee of USD 75.00 per pet, per stay.

Are there connecting rooms at Candlewood Suites Hartford Downtown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Hartford Downtown by IHG?

The closest major airport to Candlewood Suites Hartford Downtown by IHG is Bradley Intl. Airport (BDL), which is 15 mi away (21 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is around 27.4 mi away.

Can I book a room with a balcony at Candlewood Suites Hartford Downtown by IHG?

No, at Candlewood Suites Hartford Downtown by IHG, there aren't any guestrooms that list a balcony.

Reviews

Candlewood Suites Hartford Downtown by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 868 reviews
Rating 8 - Good. 245 out of 868 reviews
Rating 6 - Okay. 117 out of 868 reviews
Rating 4 - Poor. 52 out of 868 reviews
Rating 2 - Terrible. 64 out of 868 reviews

Reviews

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to the Yard Goats game and a pool! Great stay for our family!
Stayed 1 night in Apr 2025

4/10 Poor

Joy

Traveled with family
Disliked: Property conditions & facilities
Bad odor.
Stayed 2 nights in Jun 2025

8/10 Good

Jonathan

Traveled with group
Awesome proximity to Dunkin Stadium. If you want to be close to the Yad Goats ballpark, this is a good option. We could see the park about an 1/8 of a mile away!
Stayed 1 night in Jun 2025

6/10 Okay

Edgardo, Strongsville

Disliked: Amenities
Area was a bit dirty. Did not like the idea that one has to pay an additional $50 to check in 2 hours early.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would not recommend

This hotel is unsafe. The glass-covered welcome desk was an immediate red flag, suggesting a dangerous area. Within an hour, people were pounding on my car windows, forcing me to leave. The hotel refused a refund, doubling the cost of my Hartford trip. My attempts to contact management (messages, calls, and chats with IHG) were all unsuccessful. Lack of parking lot security further highlights the hotel's disregard for guest safety.
Stayed 3 nights in Apr 2025

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service
I would like my money back y'all had bed bugs too
Stayed 1 night in Jun 2025

8/10 Good

Zhengi TOMMY, brooklyn

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed our stay; it was quiet and clean. The price wasn't bad it was easy access to the highway, so location was important to us. I would recommend to friends and family.
Stayed 1 night in Jun 2025

4/10 Poor

Oleg

Business traveler
Disliked: Amenities
This hotel just isn’t up to par. The moment you walk in, you’re greeted by an array of signs prohibiting various things…from not having a party in the room to not touching the plexiglass. For some odd reason, blackout curtains don’t close all the way, you can hear everything in the adjacent rooms. Bathroom floor was wet when I got in, towels had holes in them and were like a decade old. Will not be staying here again.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Harvey

Traveled with family and small children
Great, had a lovely time 👍
Stayed 1 night in Jun 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service
Great Place!!
Stayed 1 night in Jun 2025

10/10 Excellent

Shug

Liked: Cleanliness, property conditions & facilities
Worth the spent . Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Jason T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable. The bed was super soft.
Stayed 2 nights in Jun 2025

4/10 Poor

Jennifer

Business traveler
No hot water.
Stayed 1 night in Jun 2025

6/10 Okay

Enrique

Business traveler
Liked: Cleanliness
It was ok, nothing special
Stayed 2 nights in Jun 2025

10/10 Excellent

Chong

Stayed 1 night in May 2025

10/10 Excellent

Brielle

Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed and close to some great downtown restaurants
Stayed 1 night in May 2025

6/10 Okay

Therese

Traveled with group
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Roman property were clean
Stayed 1 night in May 2025

10/10 Excellent

janet

Stayed 1 night in May 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Gym was not as pictured . No treadmill very sparse equipment. Breaker tripped twice while we were there . It is close to downtown so walkable to many things.
Stayed 3 nights in May 2025

6/10 Okay

Noah

Disliked: Staff & service, property conditions & facilities
I’m not super picky. But If i had the choice i wouldn’t stay at this particular hotel again.
Stayed 4 nights in May 2025

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