See all properties
Save

Candlewood Suites Hartford Downtown, an IHG Hotel

2.5 star property
Hotel with free parking, near XL Center

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Fitness facility
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Kitchen
    KitchenKitchen

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Popular LocationXL Center12 min walk
  • Popular LocationXfinity Theatre12 min walk
  • Popular LocationBushnell Park14 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)19 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Similar properties

Exterior
Best Western Hartford Hotel & Suites
Pool
Breakfast included
Parking included
Free WiFi
7.8 out of 10, Good, (1007)
The price is $114
per night
$131 total
includes taxes & fees
Aug 10 - Aug 11
Best Western Hartford Hotel & Suites

About the neighborhood

Hartford

Candlewood Suites Hartford Downtown, an IHG Hotel places you in Downtown Hartford, within a leisurely stroll of popular sights such as XL Center and Xfinity Theatre. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Dunkin' Donuts Park - 4 min walk
  • XL Center - 12 min walk
  • Xfinity Theatre - 12 min walk
  • Bushnell Park - 14 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 15 min walk
  • The nearest major airports are:<br />Bradley Intl. Airport (BDL): 19-min drive, 15 mi/24.2 km<br /> Westfield, MA (BAF-Barnes Municipal): 46-min drive, 39.9 mi/64.2 km<br /> <p>The preferred airport is Bradley Intl. Airport (BDL). </p>

Restaurants

  • ‪Dunkin' - ‬10 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Semilla Cafe + Studio - ‬6 min walk
  • ‪City Steam Brewery Cafe - ‬8 min walk
  • ‪The Brownstone - ‬11 min walk

About this property

Candlewood Suites Hartford Downtown, an IHG Hotel

Hotel with free parking, near XL Center
Guests of Candlewood Suites Hartford Downtown, an IHG Hotel enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel
Candlewood Suites Hartford Downtown, an IHG Hotel Hartford
Candlewood Suites Hartford Downtown, an IHG Hotel Hotel Hartford

Frequently asked questions

Is free cancellation available at Candlewood Suites Hartford Downtown, an IHG Hotel?

Candlewood Suites Hartford Downtown, an IHG Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Hartford Downtown, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown, an IHG Hotel on Aug 6, 2024 start from $99.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites Hartford Downtown, an IHG Hotel?

This hotel is situated in Downtown Hartford within a short 12-minute walk of XL Center and also 12 minutes on foot from Xfinity Theatre. You'll also find Dunkin' Donuts Park and Connecticut Science Center less than a mile away.

Is parking available on site at Candlewood Suites Hartford Downtown, an IHG Hotel?

Yes, self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a casino on the premises?

No, Candlewood Suites Hartford Downtown, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Hartford Downtown, an IHG Hotel?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Hartford Downtown, an IHG Hotel good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and free Internet access.

Are there hot tubs at Candlewood Suites Hartford Downtown, an IHG Hotel?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have a restaurant that serves breakfast?

No, Candlewood Suites Hartford Downtown, an IHG Hotel doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Hartford Downtown, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Hartford Downtown, an IHG Hotel for a fee of USD 75.00 per pet, per stay.

Does Candlewood Suites Hartford Downtown, an IHG Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Hartford Downtown, an IHG Hotel?

The closest major airport to Candlewood Suites Hartford Downtown, an IHG Hotel is Bradley Intl. Airport (BDL), which is 15 mi away (19 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Candlewood Suites Hartford Downtown, an IHG Hotel?

No, there aren't any guestrooms with balconies at Candlewood Suites Hartford Downtown, an IHG Hotel.

Candlewood Suites Hartford Downtown, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 267 out of 627 reviews" "
Rating 8 - Good. 189 out of 627 reviews" "
Rating 6 - Okay. 80 out of 627 reviews" "
Rating 4 - Poor. 41 out of 627 reviews" "
Rating 2 - Terrible. 50 out of 627 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in May 2024

6/10 Okay

Wayne

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with everything about this hotel and the amenities that came along with it. The room was very clean and everything smelled nice. The bathroom was exceptionally clean which is usually not the case when I come to hotels like this. The staff was helpful and very friendly. Anything that I needed they were right there to give me direction. I would recommend this hotel to anyone that is in the area that needs lodging. You will not be disappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room nice kitchen
Stayed 1 night in Apr 2024

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Héctor

Stayed 1 night in Apr 2024

10/10 Excellent

eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, ample parking, big room
Stayed 1 night in Apr 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Francisco

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing stay as always.
Stayed 1 night in Apr 2024

6/10 Okay

Timothy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Maybellyn

Disliked: Property conditions & facilities
Front staff very rude
Stayed 1 night in Apr 2024

10/10 Excellent

Isaac, Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Apr 2024

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mainstream news channels censored
Overall a decent hotel, but it was very disappointing that both CNN (202) and MSNBC (356) were "unavailable due to weather", when literally every other sat channel was live and clear, including other news networks. I don't believe in censorship and it's clear these news channels have been blocked on purpose. There's no way it's a coincidence.
Stayed 2 nights in Apr 2024

10/10 Excellent

Isaac, Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In love with the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Isaac, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 2 nights in Mar 2024

10/10 Excellent

Katharine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room and comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Dianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Hartford Connecticut on business for three days and was very pleasantly surprised by my experience at the Candlewood Suites. The front desk staff was exceptional and very friendly and kind and my room was beautiful and suited. My needs perfectly. I loved the full-size fridge and the opportunity to either microwave or cook on a small stove top, and everything was clean and in excellent condition! I will definitely be back, and I highly recommend this hotel to anybody who needs a spacious and clean place to stay!
Stayed 2 nights in Mar 2024

6/10 Okay

Bob

Liked: Cleanliness, property conditions & facilities
BE WARNED: Isolated location. Hotel hands out warning notice about possible car break-ins, and sure enough a guest’s window was smashed when I checked out.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024

6/10 Okay

Charlene

Business traveler
Liked: Cleanliness, staff & service
The stove didn’t work; the coffee pot didn’t work. The bed was too high to get into & the mattress sloped to each edge. The ‘cupboard’ in the lobby had expired items, and out of simple staples like white milk. I asked the front desk person when they’d be restocked, and she shrugged her shoulders. Won’t go back to this one
Stayed 2 nights in Mar 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024