Candlewood Suites Hartford Downtown by IHG

2.5 star property
Hotel in Hartford with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace
Suite, 1 Bedroom | Room amenity
Exterior
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, Connecticut Science Center
    ‪11 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪15 min drive‬

Room options

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Hartford

Located in Downtown Hartford within a 5-minute walk of Dunkin' Donuts Park, Candlewood Suites Hartford Downtown by IHG is within a 15-minute stroll of Riverside Park. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Connecticut Science Center - 11 min walk - 0.6 miles
  • PeoplesBank Arena - 13 min walk - 0.7 miles
  • Connecticut Convention Center - 14 min walk - 0.8 miles
  • Bushnell Park - 14 min walk - 0.8 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬10 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Pietro's Pizza - ‬8 min walk
  • ‪Sorella - ‬14 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel in Hartford with a fitness center and a 24-hour business center
Guests of Candlewood Suites Hartford Downtown by IHG enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

Is free cancellation available at Candlewood Suites Hartford Downtown by IHG?

Candlewood Suites Hartford Downtown by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Candlewood Suites Hartford Downtown by IHG?

This hotel is situated in Downtown Hartford, just steps from Dunkin' Donuts Park, and within a 10-minute walk of Riverside Park and Hartford Stage. You'll also find Connecticut River and PeoplesBank Arena less than a mile away.

Is parking available on site at Candlewood Suites Hartford Downtown by IHG?

Yes, self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Candlewood Suites Hartford Downtown by IHG have a casino on the premises?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Hartford Downtown by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Candlewood Suites Hartford Downtown by IHG?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and free Internet access.

Does Candlewood Suites Hartford Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Hartford Downtown by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Hartford Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Hartford Downtown by IHG for a fee of USD 75.00 per pet, per stay.

Does Candlewood Suites Hartford Downtown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Hartford Downtown by IHG?

The closest major airport to Candlewood Suites Hartford Downtown by IHG is Bradley Intl. Airport (BDL), which is 15 mi away (21 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Candlewood Suites Hartford Downtown by IHG?

No, at Candlewood Suites Hartford Downtown by IHG, there aren't any guestrooms that list a balcony.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 924 reviews
Rating 8 - Good. 262 out of 924 reviews
Rating 6 - Okay. 122 out of 924 reviews
Rating 4 - Poor. 59 out of 924 reviews
Rating 2 - Terrible. 66 out of 924 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
BESTbedding ever very clean and quiet!!
Stayed 1 night in Nov 2025

10/10 Excellent

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Joshuaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Mary

Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Good
Stayed 1 night in Oct 2025

8/10 Good

Libuse

Stayed 1 night in Oct 2025

10/10 Excellent

samah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, though the area around the hotel felt a little sketchy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Stayed 3 nights in Oct 2025

10/10 Excellent

Kristine, Spring

Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Area seemed a bit sketchy- unsafe
Stayed 1 night in Oct 2025

6/10 Okay

Joseph

Traveled with family

Hotel stay

It did the job. It seemed clean. Basic in general but the pillows were very comfy.
Stayed 1 night in Oct 2025

8/10 Good

Carmen

Stayed 1 night in Oct 2025

6/10 Okay

karen

Traveled with family

Good for an event at the river

If you’re staying for an event at the river, like a regatta, then it’s perfect because it’s right by the pedestrian bridge. Other than that, I’d stay somewhere else.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room was clean just seemed very old
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Very thin walls I think everyone was on the same hall as me!
Stayed 1 night in Oct 2025

6/10 Okay

Lori

Liked: Cleanliness
Disliked: Amenities
Great location for Xfinity Theater shows!
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Stayed 1 night in Sep 2025

6/10 Okay

Beth

Traveled with family
We stayed here for a concert, which was about a mile away. Because I had my child with me, I chose to drive to the venue. No one mentioned to me that the road closes after shows and we drove around for over an hour to get back. Then there was no parking when we arrived. I have to assume this happens every time there’s a big concert. While this is not the hotel’s fault, hopefully this review will save someone else the headache.
Stayed 1 night in Sep 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking , service
Stayed 1 night in Sep 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, parking
Stayed 1 night in Sep 2025

6/10 Okay

Alberto

Traveled with partner
Room was ok but it has a funky smell they need to shampoo rugs
Stayed 1 night in Sep 2025

8/10 Good

Zoey

Stayed 3 nights in Sep 2025