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Candlewood Suites Hartford Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.
Interior
A modern kitchen with a refrigerator, stove, and dishwasher. There is a dining area with a table and chairs.
A hotel room with a bed, desk, and kitchenette.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, desk, and kitchenette.

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, two bedside lamps, a TV mounted on the wall, a desk, and a chair.

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern kitchen with a refrigerator, stove, and dishwasher. There is a dining area with a table and chairs.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hartford

Candlewood Suites Hartford Downtown by IHG places you in Downtown Hartford, within a leisurely stroll of popular sights such as PeoplesBank Arena and Xfinity Theatre. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Connecticut Science Center - 13 min walk - 0.7 miles
  • PeoplesBank Arena - 13 min walk - 0.7 miles
  • Connecticut Convention Center - 16 min walk - 0.9 miles
  • Bushnell Park - 16 min walk - 0.9 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬10 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Pietro's Pizza - ‬8 min walk
  • ‪Dono Café - ‬5 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Guests of Candlewood Suites Hartford Downtown by IHG enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center and laundry facilities.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

Is free cancellation available at Candlewood Suites Hartford Downtown by IHG?

Candlewood Suites Hartford Downtown by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on Jul 2, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites Hartford Downtown by IHG?

This hotel is situated in Downtown Hartford within a short 11-minute walk of PeoplesBank Arena and also 12 minutes on foot from Xfinity Theatre. You'll also find Dunkin' Donuts Park and Connecticut River less than a mile away.

Is there parking available at Candlewood Suites Hartford Downtown by IHG?

Yes, self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Candlewood Suites Hartford Downtown by IHG have a casino on the premises?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Hartford Downtown by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Hartford Downtown by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a kitchen, and free wired internet.

Does Candlewood Suites Hartford Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Hartford Downtown by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Hartford Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Hartford Downtown by IHG for a fee of USD 75.00 per pet, per stay.

Does Candlewood Suites Hartford Downtown by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Hartford Downtown by IHG?

The closest major airport to Candlewood Suites Hartford Downtown by IHG is Bradley Intl. Airport (BDL), which is 15 mi away (21 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 26.4 mi away (31-minute drive).

Are there rooms with balconies at Candlewood Suites Hartford Downtown by IHG?

No, there aren't any guestrooms at Candlewood Suites Hartford Downtown by IHG that offer a balcony.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Tanya

It’s in a good location.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Keishalue

Room was clean, staff was nice,
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Robert

Liked: Staff & service
Needs updating
Stayed 2 nights in May 2026
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great room and amazing location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

James

Clean
Stayed 1 night in Mar 2026
Verified

8/10 Good

Debarati

Liked: Cleanliness, staff & service, amenities
Neighborhood, exterior hotel looks and around the hotel area not that great. Surprisingly room was very neat and clean. Good layout and organized.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zoya

Liked: Cleanliness, staff & service, amenities
Very easy check-in, staff was extremely kind. Room was spotless.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Decent, average property. Helpful staff. Clean room.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, property conditions & facilities
Booked at the last minute while traveling in a snow storm. The desk person was friendly and helpful. The room was very clean. We were pleased with our stay.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Kenneth

Disliked: Amenities
Area seemed sketchy. Soap dispenser empty. Bed was comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aileen Ann

Liked: Cleanliness, amenities, property conditions & facilities
Even though we arrived less than an hour early, they allowed us to check in. Friendly staff, clean facility and easy parking.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are so high it would be nice if a small still was provided for us older guests who can’t get up onto the mattress!! And regular coffee available would have been nice in the morning - my room only had decaf
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Emily

Liked: Cleanliness, staff & service
The woman at the check in was WONDERFUL; however, this hotel is pretty isolated and the walls are INCREDIBLY thin. I heard every noise next door and moved rooms once because of loud neighbors.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jayquan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
BESTbedding ever very clean and quiet!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Amenities
Staff was friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds big rooms clean
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service
Great Place!!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable area. Great location for dining and shopping
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

leon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The front desk personal great but the provide nothing you have to buy everything and no shower gel in the bathroom
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed and close to some great downtown restaurants
Stayed 1 night in May 2025