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Candlewood Suites Hartford Downtown by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Exterior
Interior
Suite, 1 Bedroom | Room amenity
Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Hartford

Located in Downtown Hartford within a 5-minute walk of Dunkin' Donuts Park, Candlewood Suites Hartford Downtown by IHG is within a 15-minute stroll of Riverside Park. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Connecticut Science Center - 11 min walk - 0.6 miles
  • PeoplesBank Arena - 13 min walk - 0.7 miles
  • Connecticut Convention Center - 14 min walk - 0.8 miles
  • Bushnell Park - 14 min walk - 0.8 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬10 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Pietro's Pizza - ‬8 min walk
  • ‪Sorella - ‬14 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Guests of Candlewood Suites Hartford Downtown by IHG enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

Is free cancellation available at Candlewood Suites Hartford Downtown by IHG?

Candlewood Suites Hartford Downtown by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on Apr 19, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites Hartford Downtown by IHG?

This hotel is situated in Downtown Hartford, just steps from Dunkin' Donuts Park, and within a 10-minute walk of Riverside Park and Constitution Plaza. You'll also find PeoplesBank Arena and Xfinity Theatre less than a mile away.

Is there parking available at Candlewood Suites Hartford Downtown by IHG?

Yes, self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Candlewood Suites Hartford Downtown by IHG have a casino on the premises?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Hartford Downtown by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Hartford Downtown by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillow menu, a kitchen, and free wired internet.

Does Candlewood Suites Hartford Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Hartford Downtown by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Hartford Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Hartford Downtown by IHG for a fee of USD 75.00 per pet, per stay.

Does Candlewood Suites Hartford Downtown by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Hartford Downtown by IHG?

The closest major airport to Candlewood Suites Hartford Downtown by IHG is Bradley Intl. Airport (BDL), which is 15 mi away (21 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 26.4 mi away (31-minute drive).

Are there rooms with balconies at Candlewood Suites Hartford Downtown by IHG?

No, there aren't any guestrooms at Candlewood Suites Hartford Downtown by IHG that offer a balcony.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 968 reviews
Rating 8 - Good. 274 out of 968 reviews
Rating 6 - Okay. 126 out of 968 reviews
Rating 4 - Poor. 65 out of 968 reviews
Rating 2 - Terrible. 70 out of 968 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Stayed 2 nights in Feb 2026

8/10 Good

Marta

Stayed 4 nights in Feb 2026

10/10 Excellent

Leidy

Stayed 1 night in Jan 2026

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, well equipped and comfortable. We reported a slow bathroom sink drain and an outlet next to the bed that didn't work.
Stayed 1 night in Jan 2026

2/10 Terrible

Brianna

Disliked: Cleanliness, amenities, property conditions & facilities
The absolutely dirtiest hotel ever. Dirty sheets, I asked them to change the sheets and the new ones had hair on them. A spider in the shower, staff were neglectful and rude. The worst stay ever, and a I immediately left and canceled my two other nights. Do not stay here!!
Dirty sheets
Dirty sheets
Spider in the shower
Stayed 3 nights in Jan 2026

4/10 Poor

Megan

Stayed 1 night in Jan 2026

8/10 Good

Lalida

Traveled with family and small children, Traveled with group, Traveled with family
Stayed 1 night in Jan 2026

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Cleaniness
Stayed 1 night in Dec 2025

10/10 Excellent

Aqua

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Stayed 1 night in Dec 2025

10/10 Excellent

Nilda

Stayed 1 night in Dec 2025

8/10 Good

Mary

Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and amazing location.
Stayed 1 night in Dec 2025

4/10 Poor

Bobby

Watch stolen by housekeeping
Stayed 1 night in Nov 2025

4/10 Poor

Bobby

Watch stolen by housekeeping
Stayed 2 nights in Nov 2025

4/10 Poor

Bobby

Watch stolen by housekeeping.
Stayed 1 night in Nov 2025

10/10 Excellent

Talha N.

Liked: Cleanliness, staff & service, property conditions & facilities
Area did not looked safe plus no stores
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2025

8/10 Good

Juneilys

Stayed 2 nights in Nov 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
BESTbedding ever very clean and quiet!!
Stayed 1 night in Nov 2025

2/10 Terrible

Ana

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets weren't clean; there were hairs between them. They moved us to another room, and the sheets were dirty there too, with red and black stains. They moved us to another room again, and the heating kept turning on because of the cold wind blowing between the heater and the floor.
Stayed 1 night in Nov 2025

8/10 Good

ron

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and comfy mattress/bed
Stayed 3 nights in Nov 2025

10/10 Excellent

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Ashleigh, Fairfield

Stayed 1 night in Oct 2025

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