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Candlewood Suites Hartford Downtown by IHG

2.5 star property
Hotel with free parking, near Xfinity Theatre

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
1 bedroom, premium bedding, pillowtop beds, desk
Property amenity
Room amenity
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Xfinity Theatre
    ‪13 min walk‬
  • XL Center
    ‪13 min walk‬
  • Connecticut Convention Center
    ‪14 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

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Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hartford

Located in Downtown Hartford within a short walk of Xfinity Theatre, Candlewood Suites Hartford Downtown by IHG is within a mile (2 km) of other popular sights such as Connecticut Convention Center. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Xfinity Theatre - 13 min walk - 0.7 miles
  • XL Center - 13 min walk - 0.7 miles
  • Connecticut Convention Center - 14 min walk - 0.8 miles
  • Bushnell Park - 14 min walk - 0.8 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪Aqui Me Quedo Restaurant - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪The Brownstone - ‬11 min walk
  • ‪Element 315 - ‬8 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near Xfinity Theatre
Guests of Candlewood Suites Hartford Downtown by IHG enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center and laundry facilities.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Pet weight must not exceed 80 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

Is free cancellation available at Candlewood Suites Hartford Downtown by IHG?

Candlewood Suites Hartford Downtown by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on Jul 3, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites Hartford Downtown by IHG?

This hotel is situated in Downtown Hartford, just steps from Dunkin' Donuts Park, and within a 10-minute walk of Riverside Park and Constitution Plaza. You'll also find Xfinity Theatre and Connecticut River less than a mile away.

Is there parking available at Candlewood Suites Hartford Downtown by IHG?

Yes, self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Candlewood Suites Hartford Downtown by IHG have a casino on the premises?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Hartford Downtown by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Hartford Downtown by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and free Internet access.

Are there hot tubs at Candlewood Suites Hartford Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Hartford Downtown by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Hartford Downtown by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Hartford Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Hartford Downtown by IHG for a fee of USD 75.00 per pet, per stay.

Does Candlewood Suites Hartford Downtown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Hartford Downtown by IHG?

The closest major airport to Candlewood Suites Hartford Downtown by IHG is Bradley Intl. Airport (BDL), which is 15 mi away (21 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Candlewood Suites Hartford Downtown by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Hartford Downtown by IHG.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 356 out of 804 reviews
Rating 8 - Good. 232 out of 804 reviews
Rating 6 - Okay. 106 out of 804 reviews
Rating 4 - Poor. 48 out of 804 reviews
Rating 2 - Terrible. 62 out of 804 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Roman property were clean
Stayed 1 night in May 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were a family of four, we stayed in a one-bedroom suite, which was very accommodating. The staff was very kind. The breakfast was good with a decent amount of options, our only issue in the breakfast area was a large group who had a birthday party stay for children. They dominated the breakfast area, leaving minimal space and causing many items to run out quickly, leaving the rest of us waiting for some items. It was difficult for the staff to keep up. They also dominated the pool the night we arrived, so we opted not to utilize that amenity, which was disappointing for the kids.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jaydah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Robinson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff for our wedding
Stayed 3 nights in Mar 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Properties run down. Looks like they have your own residence. In a very sketchy area of town.
Stayed 5 nights in Mar 2025

4/10 Poor

Raquel

Business traveler
Disliked: Amenities
The parking lot was terrible. I stayed during winter and I was there several days. They did nothing to make the parking lot safe nor attempted to clear the ice, it was very dangerous. It had easy access to downtown and the highway, but there were many people walking past the hotel and the neighborhood did not feel safe.
Stayed 2 nights in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was very easy. Our room was very clean and since it was a suite, there was a fridge and counter top stove. Everything was very clean, which is always appreciated.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, OK for value.
Stayed 1 night in Mar 2025

10/10 Excellent

Shani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Smith,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says they offer food. But there is no breakfast. That is a lie. Take it off the site.
Stayed 1 night in Mar 2025

10/10 Excellent

Reyes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cerca de todo
Stayed 2 nights in Mar 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient for me
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable place @ a good price

Stayed two nights @ this location. Knew it was a bit 'out of the way' but the location turned out to be fine. Everything about the hotel was good; keep in mind there is no restaurant in the hotel or nearby but you can get food delivery. Full kitchen (with coffee pot & microwave) was a help. Plan to stay here again on my next visit since price was reasonable for downtown Hartford.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

It was a great place..and nice room to stY
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but room was large and clean. Good room for the value in downtown Hartford
Stayed 1 night in Feb 2025

8/10 Good

Julian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was is a convenient location. The room was spacious and clean. The staff was friendly and service good. The hallway was noisy was a little noisy at times, but overall good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

John

Stayed 1 night in Feb 2025

10/10 Excellent

Ferm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Stayed 1 night in Feb 2025

6/10 Okay

heath

Business traveler
good
Stayed 1 night in Feb 2025

6/10 Okay

Jaclyn

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

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