I liked how helpful the staff was. I was less thrilled by how much construction was going on.
The property is convenient to downtown and freeway access. The parking lot is full of giant potholes, and not secured, even though they charge $17 per day to park a car. The front entryway and parking lot are dark and ominous at night. The restaurant and lounge are closed. Water damage in the room. Only one elevator was operable. Workmen all day renovating the banquet areas with a terrible smell of fresh wood stain throughout the lobby.
Even though the hotel is going through some renovations, it was a great stay.
The hotel was within walking distance of Amtrak. The staff was quick to respond when I slipped and fell while getting gout of the shower.
Everything was great. I asked for a later check out and did not get it but that’s it
No fridge in rooms. The seasonal pool outside was brown. And the restaurant/bar was closed. Paid all that money for just a bed to lay in. Couldn’t enjoy anything else in the hotel!
I like your hotel. I would stay there again . Your staff is very nice
This was one of the worst places I have ever stayed. The customer service was great and they were attentive otherwise.
The rooms are smaller than expected, however accommodations were average.
Good value in a location that is close to downtown and has close access to the highway.
Old,dingy, dirty. Bodily fluids on carpet.No real amenities for price. Had to pay for parking $$ Also tried to give us a lesser room than what we prepaid for. Would not recommend.
Walking distance to downtown for dinner or drinks.
I liked how helpful the staff was. I was less thrilled by how much construction was going on.
Dear Valued Guest, We are pleased to hear that you were well assisted while you stayed with us. I apologize for the rejuvenation process we're going through at this time. We aim to make our environment much more pleasurable for our guest. Thanks again,
Dear Valued Guest, We know your time is important and we thank you for taking a moment to let us know how your stay was. Until we see you again, safe travels. Thankfully, Greg H.
Dear Valued Guest, Thank you for stopping by to let us know how your stay was. We wish you safe travels. Thankfully, Greg H.
The property is convenient to downtown and freeway access. The parking lot is full of giant potholes, and not secured, even though they charge $17 per day to park a car. The front entryway and parking lot are dark and ominous at night. The restaurant and lounge are closed. Water damage in the room. Only one elevator was operable. Workmen all day renovating the banquet areas with a terrible smell of fresh wood stain throughout the lobby.
Dear Valued Guest, The hotel makes every effort to up keep the ambience of the structure. We do appreciate your patience as we do minor touch ups to appease you and future guest a like. We look forward in seeing you again when this is done. Thankfully, Greg H.
Even though the hotel is going through some renovations, it was a great stay.
Dear Valued Guest, We appreciate you letting us know how your stay was. We're doing some touch up work to maintain the hotel. Looking forward in seeing you again. Thankfully,
Dear Valued Guest, Thank you for taking time out of your busy day to let us know how your stay was. We do appreciate and hope we can have you again to make up for any inconvenience you experienced. Regards, Greg H.
The hotel was within walking distance of Amtrak. The staff was quick to respond when I slipped and fell while getting gout of the shower.
Dear Valued Guest, It's always great to hear from our guest how we respond to them especially when urgently needed. I want to thank you for taking the time to let us know how your stay went. We hope to see you again in the near future. Sincerely, Greg H.
Everything was great. I asked for a later check out and did not get it but that’s it
Hello Robsgirl, We appreciate you taking the time in giving us a feedback on how your stay was. There are times we can't facilitate a later check out due to the incoming foot traffic. Thanks again for staying with us. Sincerely, Greg H.
No fridge in rooms. The seasonal pool outside was brown. And the restaurant/bar was closed. Paid all that money for just a bed to lay in. Couldn’t enjoy anything else in the hotel!
Thank you for your review. We are terribly sorry that you were not able to enjoy our amenities. Our team will look into these matters and work on getting them resolved as soon as possible. We hope to have you back so you can get the true full-value experience we're known for. Take care.
Dear Valued Guest, Thank you for staying with us. We wish you safe travels.