HYATT house Shelton3.0 out of 5.0
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Recent guest reviews
The customer service staff was excellent!! On top of that, the hotel had many modern amenities I am not used to seeing/experience when I visit. A great and convenient hotel overall.
I WAS VISITING FAMILY IN THE AREA. ALL WAS WELL. BREAKFAST INSCLUDED. NOT SURE WHAT THE ROUND BACON WAS THAT WAS SERVED BUT IT WAS VERY CHEWY AND TOUGH. BUT ALL OTHE BREAKFAST ITEMS WERE GREAT. ANY WAY BREAKFAST BUFFET WITH FREE SO NO REALLY A PROBLEM. LOTS OF CLEANLINESS AND APPRECIATE THE HOT WATER. STAFF AIMED TO PLEASE
I booked this room through Orbitz, and the two choices were a king, or a king with handicap access. I did not choose the handicap access but that is what they gave me. The shower head was only waist high, and when I tried to slide it up to normal height it would not stay and kept falling down on my head. I had to hold it in one hand and wash my hair with the other and managed to flood the floor while trying to make the shower head stay up, so I had to use the towels to mop it up. The closet rack was also waist high, and I had a long dress to hang up. The kitchen area had a crummy refrigerator that was noisy all night, and a crummy stove with pots in the cabinet that had cooked on crud in them, but no microwave! The lobby had food available to microwave but I did not have the capability to do that so it was very disappointing. The mattress was horribly soft and formed a hole that I sunk into, which was extremely hot and set off my back pain. It was miserable.
The room is very nice and comfortable, but, house keeping was lacking; coffee stains on the counter top and hair in the shower, was not cleaned during our 2 night stay. FOOD is horrible; first night we ordered room service, what we got was low grade supermarket frozen food, part of it was still frozen when we got it. At breakfast we were served rotten fruits and the rest was no better. Overall it's a nice and comfortable place just stay away from the food.
The hotel was very nice and clean . Offer a bar , pool, gym , and many more features .
Room bigger and less expensive then other hotels nearby.
Was a very nice place to stay. The staff was awesome. I would recommend anyone to this hotel
Great hotel staff, comfortable stay would be my first choice for my next trip.
Upon checking in the clerk recommended an excellent restaurant. The room was very clean and comfortable. I was able to get in quick workout in the fitness center. Unlike some hotel fitness centers, this one had a descent amount of free weights. Also the water cooler had very cold water. Breakfast was the only disappointment. The website said that there was an omlet station but we were told that it was not open due to a shortage of eggs. If this was true then it should be removed from the website. Other than that it was a good stay.
Great hotel. Kids love staying there. Pool is clean. Food is delicious. Rooms are very clean and comfortable.
My stay was everything I hoped it would be. The amenities were beyond expectation and the staff was very friendly, I booked a room at the Hilton and was very discouraged by the poor attitude from the staff and the dirtyness of the whole place. The Hyatt was beautiful and very clean. The pool and whirlpool were amazing and very enjoyable. The area is also very nice and quiet. I will be returning without a doubt
In CT for three days to visit family. Room was very neat and clean, however something in the room bothered my allergies. The fitness room was great, pool was inside and the chemicals were a little strong so we did not use the pool. Breakfast was very good. Staff was very nice and helpful.
We stayed overnight at the Hyatt hotel and were so happy with the quality of everything at the hotel considering we paid almost $100 or less for the night. The staff was all very friendly and the room was so clean and the bed was super comfy!
I've stayed at this hotel several times and it is the best hotel in this part of Connecticut!! The rooms are comfy, the staff is great, the amennities are top notch!!!
great place! i would book a suite again! great clean place. worth every penny
I stayed here with the family over graduation weekend. We enjoyed our stay here, having got the king suite which gave us a little kitchenette fully stocked with pots and pans and a dishwasher! The room was comfortable and clean, the hotel premises were neat and the staff was great. The breakfast bar was really good too - sufficiently providing for varied tastes and an endless supply of tea and coffee and fresh fruits.
I really enjoyed my stay. The hotel was nice and a really good deal. The location was probably the worst thing and that wasn't even that bad. Thanks for awesome stay and cheap price!
Had to travel to the area for a fundraising event and I chose the Hyatt House Shelton first of all for location and, second, for the good reviews it had received. It did not disappoint.. This will be my go to when I am back in this area.
We recently had to spend the night in Connecticut. Hotel was very clean and we'll worth the price. Free hot breakfast was a nice surprise.
Very Comfortable and modern room and super comfy bed. Huge flat screen TV. Breakfast was fine. Only thing to note is that the standard rooms don't include kitchens as the booking site suggests, only a mini fridge.